PrivateVPN Review by our expert

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Rating ?
4.6 / 5.0
Features 4.8 / 5.0
Ease of Use 4.8 / 5.0
Pricing 4.0 / 5.0
Reliability & Support 4.9 / 5.0

PrivateVPN is slowly moving up in the VPN market. Its six simultaneous connections, no logs policy, and high speed are what most look for in a VPN. Instead of different subscription plans, PrivateVPN offers a single plan that users can subscribe to for 1 month, 3 months or 12 ...

Jan 14, 2018
PrivateVPN User Reviews
4.8
Scott C
  •  5
Freedom to view websites wherever you are, with added security - at a low price

PrivateVPN is easy to use. With OS X it's as simple as a click on an app. I was able to watch UK catch up channels abroad, and view websites that are restricted to locals. Unlike many other VPN providers I tried, I found little or no loss in internet speed, which means streaming video was no problem. Convenient, good and reliable service at a great cost. Well done to the PrivateVPN team!


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    Gaby
    Jan 14, 2018
    •  5
    Will almost definitely keep it

    I'm still inside the 30 days money back guarantee & I've enjoyed it most of the time. Had a technical problem which apparently had to do with my own iPad, but the customer service helped me & they're very nice. If the service & the switch of servers keep flowing I will definitely keep it.


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    Phil
    Jan 13, 2018
    •  5
    Customer service

    It was very simple to set up. Every question was answered. And Kevin was there to help me with every question I asked within minutes. I like the simplicity of the setup, the easy way it connects and within 10 minutes I had 2 devices all working with private vpn.


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    Compare PrivateVPN with the top alternative VPNs
    Features Description
    Number of Server Locations (countries) 52
    Number of servers 80
    Number of IP Addresses 4000
    Does VPN keep logs No
    Includes Kill Switch Yes
    Devices per license 6
    How to use PrivateVPN 4.8 / 5.0

    Installation of desktop and mobile application takes less than a minute; once you accept the privacy policy and download the software, it takes a minute to install. Their website also offers guides on how to set up their VPN on other devices.

     

    Mobile download:


    • Go to Google app store to install mobile application; no special permission is required

    • Login in with username and password

    • Choose your server location to start using



    Download

    Watch the short video review and tutorial below of PrivateVPN
    Pricing 4.0 / 5.0
    15 Months
    $3.60/month
    3 Months
    $5.63/month
    1 Month
    $9.31/month

    PrivateVPN accepts different methods of payment including Bitcoins, PayPal and a variety of credit cards such as Visa, MasterCard, American Express, JCB, Discover and Diners Club international.

    A standard pricing plan is available with the option to subscribe for 1 month, 3 months or 12 months. All three plans offer the same features but the longer the subscription duration the greater the savings.

    Reliability & Support 4.9 / 5.0

    Support can be reached via email and live chat. When we sent an email to the support team about connecting to Netflix from outside the U.S. it took about 10 hours to get a response. Their live chat wasn’t available for two days when we wanted to ask about configuring a VPN, but once it was we received answers instantly.

    The Bottom Line
    Catherine Ablett
    (Security consultant and online privacy enthusiast)
    Reasonable Speeds and Good Reliability Equal A Good All Round Service

    PrivateVPN is packed with great features including a competitive pricing plan, robust encryption for ultimate privacy and security, and a strict no-log policy. It is not only super easy to install; it also has impressive connection speeds and is perfect for unblocking Netflix.

    Users can subscribe for the service anonymously using bitcoins. PrivateVPN offers value for money with its kill switch feature, DNS leak protection, support for six simultaneous connections, wide server network and true cross-platform compatibility.

    4.6 / 5.0
    Detailed expert review of PrivateVPN
    Catherine Ablett
    (Security consultant and online privacy enthusiast)

    PrivateVPN is slowly moving up in the VPN market. Its six simultaneous connections, no logs policy, and high speed are what most look for in a VPN.

    Instead of different subscription plans, PrivateVPN offers a single plan that users can subscribe to for 1 month, 3 months or 12 months. The longer the subscription duration, the more generous the discounts are. It also offers a 30-day money back guarantee, but we did not succeed in canceling our account. The only way to cancel your account and get refunded is to contact them on their “Contact Us” page. They said they would refund us within five business days, but we never received it.

    That being said, the installation process is quite easy, and thPrivateVPN's Free Remote Help – which offers virtual help and installation via Team Viewer – is very unique.

    PrivateVPN can be installed on Windows, Android, iOS and Linux, and it only takes a few minutes. We also are a big fan of its clean, minimalist website that is easy to navigate (whether in Swedish, German, Dutch, or English).

    Like other VPNs, PrivateVPN supports a variety of protocols including OpenVPN, and their encryption is top-notch.

    However, we were most impressed with its speed. We had fast speeds on almost every server, except in Hong Kong, and we accessed US Netflix without a problem using their New York server, but not Chicago. (We were also able to access BBC Live on one server but not the other.) Since there are no bandwidth limitations and no downloading quotas, we were able to stream video easily.

    The only feature that falls up short is its customer support. While the team was able to answer our queries, the email took 10 hours. The Contact Form took 12 hours for a reply about a server issue, and when their suggestion didn’t work, it took another 14 hours for them to send the solution. This wouldn’t have been such an issue if their Live Chat was working, but it was unavailable for two days.

    Overall, PrivateVPN is great for security, anonymity, and streaming movies, but its customer support and refund policy could be better.

    • Easy desktop and mobile installation
    • No logs
    • Robust encryption: 2048-bit encryption with AES-256
    • Works with US Netflix and BBC Live
    • Imressive speeds and unlimited bandwidth
    • 30-day money-back guarantee
    • 6 simultaneous connections
    • Virtual remote help
    • Get started with PrivateVPN now
    Money Back Guarantee (Days): 30
    Mobile app:
    Devices per license: 6
    VPN Plans: www.privatevpn.com
    Catherine Ablett
    (Security consultant and online privacy enthusiast)

    The review for this sub category of VPNs is not available yet for this VPN Provider. If you feel they provide a good solution, please add your review as a user, and we'll follow with a detailed expert review

    • Easy desktop and mobile installation
    • No logs
    • Robust encryption: 2048-bit encryption with AES-256
    • Works with US Netflix and BBC Live
    • Imressive speeds and unlimited bandwidth
    • 30-day money-back guarantee
    • 6 simultaneous connections
    • Virtual remote help
    • Get started with PrivateVPN now
    Money Back Guarantee (Days): 30
    Mobile app:
    Devices per license: 6
    VPN Plans: www.privatevpn.com
    Catherine Ablett
    (Security consultant and online privacy enthusiast)

    The review for this sub category of VPNs is not available yet for this VPN Provider. If you feel they provide a good solution, please add your review as a user, and we'll follow with a detailed expert review

    • Easy desktop and mobile installation
    • No logs
    • Robust encryption: 2048-bit encryption with AES-256
    • Works with US Netflix and BBC Live
    • Imressive speeds and unlimited bandwidth
    • 30-day money-back guarantee
    • 6 simultaneous connections
    • Virtual remote help
    • Get started with PrivateVPN now
    Money Back Guarantee (Days): 30
    Mobile app:
    Devices per license: 6
    VPN Plans: www.privatevpn.com
    Catherine Ablett
    (Security consultant and online privacy enthusiast)

    The review for this sub category of VPNs is not available yet for this VPN Provider. If you feel they provide a good solution, please add your review as a user, and we'll follow with a detailed expert review

    • Easy desktop and mobile installation
    • No logs
    • Robust encryption: 2048-bit encryption with AES-256
    • Works with US Netflix and BBC Live
    • Imressive speeds and unlimited bandwidth
    • 30-day money-back guarantee
    • 6 simultaneous connections
    • Virtual remote help
    • Get started with PrivateVPN now
    Money Back Guarantee (Days): 30
    Mobile app:
    Devices per license: 6
    VPN Plans: www.privatevpn.com
    Catherine Ablett
    (Security consultant and online privacy enthusiast)

    The review for this sub category of VPNs is not available yet for this VPN Provider. If you feel they provide a good solution, please add your review as a user, and we'll follow with a detailed expert review

    • Easy desktop and mobile installation
    • No logs
    • Robust encryption: 2048-bit encryption with AES-256
    • Works with US Netflix and BBC Live
    • Imressive speeds and unlimited bandwidth
    • 30-day money-back guarantee
    • 6 simultaneous connections
    • Virtual remote help
    • Get started with PrivateVPN now
    Money Back Guarantee (Days): 30
    Mobile app:
    Devices per license: 6
    VPN Plans: www.privatevpn.com
    Catherine Ablett
    (Security consultant and online privacy enthusiast)

    The review for this sub category of VPNs is not available yet for this VPN Provider. If you feel they provide a good solution, please add your review as a user, and we'll follow with a detailed expert review

    • Easy desktop and mobile installation
    • No logs
    • Robust encryption: 2048-bit encryption with AES-256
    • Works with US Netflix and BBC Live
    • Imressive speeds and unlimited bandwidth
    • 30-day money-back guarantee
    • 6 simultaneous connections
    • Virtual remote help
    • Get started with PrivateVPN now
    Money Back Guarantee (Days): 30
    Mobile app:
    Devices per license: 6
    VPN Plans: www.privatevpn.com
    Catherine Ablett
    (Security consultant and online privacy enthusiast)

    The review for this sub category of VPNs is not available yet for this VPN Provider. If you feel they provide a good solution, please add your review as a user, and we'll follow with a detailed expert review

    • Easy desktop and mobile installation
    • No logs
    • Robust encryption: 2048-bit encryption with AES-256
    • Works with US Netflix and BBC Live
    • Imressive speeds and unlimited bandwidth
    • 30-day money-back guarantee
    • 6 simultaneous connections
    • Virtual remote help
    • Get started with PrivateVPN now
    Money Back Guarantee (Days): 30
    Mobile app:
    Devices per license: 6
    VPN Plans: www.privatevpn.com