PureVPN Review by our expert: Great reliability and split tunnelling
Rating ?
4.0 / 5.0
Features 3.7 / 5.0
Ease of Use 4.0 / 5.0
Pricing 4.5 / 5.0
Reliability & Support 4.0 / 5.0

After PureVPN provided an IP address for an ongoing FBI investigation, it has come to our attention that PureVPN might maintain more than they let on. Their policy clearly states that, from time to time, they record your connection and bandwidth for their flow of traffic. This is...

updated: Jun 7, 2018
PureVPN User Reviews
4.2
Q
Jun 3, 2018
  •  5
Most polite and helpful

Even on a Sunday evening, the two account executives I needed to deal with for a log-in situation were most polite and exceedingly helpful. Problem resolved in a very short while without the feeling that I caused a problem. Thank you Vladimr & Stephen


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Earl
May 27, 2018
  •  5
Customer support/service

Personnel handled my issue with excellence and very knowledgeable. I had a big problem with my dedicated ip and he took over the reigns while I sat back and watched him fix the issue at hand. If I had alone had to fix the issue it would never had been done. Only one thing would top the experience better and that would be they have a voice chat or phone number to resolve issues.


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Bob
May 15, 2018
  •  1
PureVPN - Horrible service, Horrible customer service reps

1) Many servers down, or very slow, can't download torrents 2) I've tried using their customer service reps and they just don't help, all they can do is read a script and not think outside the box 3) I tried all their suggestions and got nowhere with my VPN issues 4) I have never had a worse service in my life


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