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vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

SquidVPN Review & Test (2024) - Use At Your Own Risk

Our Score: 5.3/10
Unfortunately, this VPN is no longer active.
Click here to see our recommended VPNs.
Kristina Perunicic Managing Editor

One of the key reasons for using a VPN is to increase your security online. No respectable VPN will prompt a security warning, if you get one it should be your queue to run to a trusted service like ExpressVPN.

Unfortunately for SquidVPN, that was only the first of many negative signs.

Once we accessed the website, things did not improve. There is limited information on the site, and much of the available information was impossible to verify due to the lack of active customer service channels.

According to that website, SquidVPN offers an SSL-secured network that uses 256-bit encryption across optimized servers in 56 locations spanning 20 countries. The service includes unlimited speed and bandwidth – at least, it would if you could sign up for it.

The software itself is easy to download and there are native apps for most operating systems. The problems start when you try to create an account.

Whether you click on the Create an Account link on the website (if it’s working) or contact SquidVPN via another channel, you will ultimately be redirected to a different provider – PatronVPN. After a little digging, we found that both VPNs are offered by the same parent company, Professional VPN.

This implies that it's been unfeasible to verify the supplier's assertions of having the capacity to bypass geographical restrictions on websites, as well as providing unrestricted bandwidth along with trustworthy and speedy connections. We aren't even in a position to confirm the current existence of the VPN.

The only thing we can say with any certainty is that SquidVPN has very poor customer service and is seemingly in no rush to increase its customer base. If you’re looking for a reliable VPN, you should definitely look at other options.

SquidVPN Features — 2024 Update

6.8
💸 Price 5.99 USD/month
📝 Does VPN keep logs? Partially
🖥 Number of servers 56+
💻 Number of devices per license 3
🛡 Kill switch No
📥 Supports torrenting Yes

Installation & Apps

6.8

Downloading a SquidVPN app for your device from the website is easy enough. Installing and using that app could not be more difficult, however.

As with any VPN, you can only install and launch the app after you have subscribed to the service. However, when we attempted to create a SquidVPN account, we were redirected to PatronVPN (see below).

Support agents at PatronVPN claim that SquidVPN was the company’s previous product and is no longer available. Therefore, it is impossible to get a new subscription to SquidVPN, so you can’t install or use the app.

Pricing

2.8
1 Year
$ 5.99 / month per month
6 Months
$ 6.99 / month per month
1 Month
$ 12.99 / month per month

SquidVPN claims to offer four subscription packages: 1 month, 3 months, 6 months, and 12 months. Theoretically, you will save over 50% off the monthly cost of the VPN by opting for the yearly subscription. However, in order to get those savings, you have to be able to subscribe in the first place, which is easier said than done.

SquidVPN also claims to give new subscribers 30 days of free service. It is not clear whether the offer is in the form of a free trial or a money-back guarantee. We asked customer support to provide some clarity, but received no response.

Most importantly, we found no way to actually create an account. In response to a query via social media, we were informed that in spite of being presented to us as a new service, SquidVPN has been phased out and replaced by PatronVPN.

Therefore, based on our research, subscription prices for SquidVPN have no meaning, because you can’t get a new subscription. In any case, the prices listed on the SquidVPN website represent poor value for your money in comparison to other VPN providers.

Reliability & Support

4.8

Since we were unable to create a SquidVPN account, we could not test the VPN. It is therefore completely unreliable, in the sense that the apps can’t be set up and used.

SquidVPN is also one of the worst VPNs we have reviewed in relation to support. The website does contain some useful information, but it is limited. We needed to comb through the Terms of Service just to find pricing information.

We then made numerous attempts to contact SquidVPN support through all the available channels (live chat, email, and online contact form). We never received a reply to any of our messages. When we finally send an inquiry via SquidVPN’s social media page (which hasn’t been updated since 2016), we were redirected to PatronVPN.

Therefore, as far we can tell, SquidVPN does not offer any customer support at all.

The Bottom Line

A disappointing VPN that might not even exist

In a busy VPN marketplace, SquidVPN stands out for all the wrong reasons. Customer support is completely unresponsive, and the website offers only limited information. While downloading the software was easy, testing the service was made impossible by the obstacles to signing up for the service.

If you want 24/7 live customer service from a trusted provider, check out our review of ExpressVPN and see why it's one of our top vendors.

Money Back Guarantee (Days): 0
Number of devices per license: 3
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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About the Author

Kristina Perunicic is a former editor for vpnMentor. She’s a cybersecurity expert with an interest in VPNs and their importance in the digital privacy landscape.

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