WiTopia VPN Review 2019 -Keep This in Mind Before Buying

Endorsed by The New York Times and The Economist, WiTopia certainly does well in the first impressions stakes. Rebranded from the originally named Full Mesh Networks; WiTopia has been operating since 2003. Their aim has always been to supply "complicated and expensive security technology over the Internet as a set of managed services." They created their personalVPN in March 2005 to optimize their users' anonymity in a world of identity fraud and unsecured Wi-Fi connections. And so WiTopia was launched as the VPN service provider available today.

Once you register you receive a private WiTopia IP address; to shield your "public" address and location from any would-be hackers and tracers. Depending upon the package you choose your data is encrypted with either PPTP, L2TP, IPSEC protocols (as part of their basic subscription) or with the added oomph of OpenVPN SSL and their very own '4D Stealth' protocol if you choose their Pro package. The Pro package comes complete with 256-bit encryption servers for those concerned about being "pursued by extra-terrestrials, the Illuminati, or it just makes you feel better, we’re happy to provide it." The Basic package comes with 128-bit encryption.

Witopia's server network comprises roughly 250 over 67 cities around the world, and that's just physical servers. Adding in the amount of different types of connections you can run through them and they have a few thousand different gateways that you can utilize. Although impressive in size, it is not a tier-1 network, meaning half of them are managed by third party companies, though they claim they are "the best companies in their respected local jurisdictions."

WiTopia prides themselves on compatibility with an extensive array of devices. All of which come with their own setup guides including good screenshots. They do not monitor or keep any logs of your browsing activity. They do declare a trailing log of indirect data being kept for about a week, to identify any breaches and protect themselves. This is destroyed on a regular basis.

So let's break down their two subscriptions packages;
WiTopia personalVPN (Basic)
Access to all the cities and countries available across the WiTopia network. But as mentioned OpenVPN is not available, only PPTP, L2TP/IPSec, and Cisco IPSec.

WiTopia personalVPN (Pro)
A full list of servers, and the added bonus of OpenVPN for safer, faster browsing/streaming.

Their Customer Support features are flawless; online chat 24/7 for 365 days of the year, or email them to create an instant support ticket with their technical staff. If you're a Do It Yourselfer, they also have four support links to troubleshooting issues and fixes, guides for setting up and using their VPN service, and extensive information on speed and VPN comparisons.

WiTopia offers an overall good service, but though first impressions were top-notch, upon closer consideration, they aren't offering anything different to other VPN providers concerning speed. Their Customer Support is incredible, but I'm not sure that balances with having to pay extra for the OpenVPN and SSL 256-bit services. OpenVPN offers the easiest setup possible, and the most reliable security, it also ensures the quickest speeds overall when compared to PPTP or L2TP. Unfortunate then that it doesn't come as standard for WiTopia.

Features Details
Number of countries with servers 45
Number of servers 74
Does VPN keep logs? Yes
Does VPN include a kill switch? No
Number of devices per license 2
  • Choose between 128-bit encryption or 256-bit encryption
  • OpenVPN SSL, PPTP, L2TP, IPSEC, and 4D Stealth protocols with their Pro package
  • Unconditional 30-day money-back guarantee
  • Unlimited server switching
  • Unthrottled, unlimited bandwidth
  • Over 250 servers around the world
  • Get started with WiTopia VPN now
Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 2
VPN Plans: www.witopia.net
WiTopia VPN User Reviews
3.1
Anonymous
  •  1
Constantly drops on my Mac, even worse on iPad

I have been a Witopia user for at least 4 years. When I chose them they were the best rated and I liked their polices and ethics better than others. However, a persisting problem is that their connection drops, sometimes every few hours. When I first contacted support they blamed the issue on my ISP, saying that they were severing the connection between my Mac and the VPN server and they couldn't do anything about it. And discussions with support over the years have only ended with the company still claiming that a solution was out of their hands. What kind of tech company is this, so non-inventive. Time passes and I can't find a VPN that I can trust. I purchase an iPad 6th gen a month ago, and setup the VPN. Unlike the experience on the Mac, the VPN drops sometimes in as little as three minutes and at other times remains connected for up to 30 minutes before dropping. I contacted Apple support, completed a diagnostic which found that the problem is not with the iOS, which only leaves Witopia as the problem. The least that Witopia could do is develop a notification that alerts the user, telling them that the connect is about to drop. That way the browser(s), could be closed before the true IP address is revealed. My subscription expires soon and I won't be renewing.


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    Peggy
    •  4
    Excellent - Only One Complaint

    It works well and the customer service is utterly fantastic. But in the last several years, they consistently drop off on weekends in the United States. That's my only complaint. I don't know if other users in other countries have this problem, but I do. The main reason I stay with it is because of their outstanding customer service. I've used Live Chat with them and have always been satisfied. Because I'm an astrologer and am using astrological software that only works with Windows XP, they found me a work around, which I really appreciated. I very much like them.


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      Lyle Winterton
      •  2
      Drops off every few hours

      I've used Witopia for 3 years running from Taiwan with excellent results. However, I re-upped this year because I'm moving back to Taiwan in July. And now Witopia drops off every few hours. I've spoken with their 24/7 tech support 4 times. In each case they say..."maybe it's your network", "maybe when you move it will be better". They have yet to suggest anything to improve the situation other than "reset your network settings", which didn't work. In other words, even though my home network does not drop off (at least not with the naked eye), Witopia doesn't have any way to make their connection more robust. I suggested auto-reconnect. They said it was already in place. Well, it's not auto-reconnecting. I'm done talking to their tech support. I'm out of patience with them and they frustrate me to death. If the situation does not improve (and I don't see how it can since this drop-off problem has been going on now for well over a month), I'll be forced to drop Witopia and go with another VPN service. I should have done my homework before I purchased Witopia. It's not rated all that high.


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