IPVanish VPN Review by our expert: Huge number of IP addresses
Rating ?
4.5 / 5.0

IPVanish is an extremely popular VPN, and for good reason. Established in 2014, IPVanish offers exactly what you need in a VPN; a big list of servers, great security protocols, decent speeds, and simple functionality. However, recent reports show that IPVanish monitored and kept user activity logs, even though their privacy policy states they do not. We want to make sure you get the best VPN for your needs, so we break down the pros and cons of IPVanish, and if they do indeed keep logs. IPVanish has what you want in a VPN Let’s start at the beginni...

updated: Oct 23, 2018
IPVanish VPN User Reviews
4.0
GB
  •  2
Ok platform but WAY too many disconnects

Easy to set up and it's easy to understand how IPVanish connects and hides your IP address. But I am leaving IPVanish because of the constant server disconnects (in Australia) - strong WiFi, good location but sometimes 8+ disconnects per day during torrents or downloads, unreliable. You can't use a VPN when you're doubtful your computer will log reliable download time overnight. I keep wondering how long the VPN disconnected for to just leave my computer idling overnight when it SHOULD be downloading. When it works, it works just fine - but a VPN shouldn't leave you guessing or wondering when the next disconnect will be - especially when there are cheaper, more highly-rated services out there. I'll be giving one of them a try when IPVanish expires.


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    Marc
    Disconnects way too often

    I 100% agree with this review. The client cannot be relied upon in any fashion to stay connected for decent period of time. There are way too many disconnects happening, which need manual intervention to fix them. I'll be hitting up ExpressVPN next.


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    Anonymous
    •  5
    Awesome Experience

    User-friendly interface. Excellent speed test performance. Hundreds of servers around the globe. Allows BitTorrenting. Automatic IP address cycling. Kill switch. I like the flexibility of the service and the options that are offered.


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      Ethan
      •  3
      Not for Torrenting

      I have been hit 3 times now from my service provider for illegal downloads. I have kill switch and all recommended leak proofing settings applied but it seems that when IPVanish does it's random disconnect my originating IP is discoverable. It also seems to have an issue with keeping a steady connection when torrenting. I can surf, and watch videos without a drop but torrenting sucks. My biggest problem is that if my originating IP can be seen when torrenting, then how do I know it isn't leaking when banking or doing anything else that should be VPN protected. I have run this program on windows, mac, linux and android and have had the same random disconnects and leak issue. Sorry to say, I will be changing VPN's. This is not to discourage anyone from using this product, just more of a user beware, especially if you torrent.


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        Compare IPVanish VPN with the top alternative VPNs

        Features Description
        Number of Server Locations (countries) 60
        Number of servers 750
        Number of IP Addresses 40000
        Does VPN keep logs No
        Includes Kill Switch Yes
        Devices per license 10
        Ease of Use 4.7 / 5.0

        While it seems straightforward, some have had trouble when it comes to connecting and setting up their configurations the first time. Others have had no trouble at all. Once everything is up and running, though, there doesn’t seem to be any issue with getting online with the VPN.

        IPVanish Installation:

        1. You can easily download the latest version of IPVanish by clicking the VPN Software button at the top of the website page.
        2. Select your operating system, before scrolling down and clicking ‘Download Software’.
        3. When it has finished downloading, launch the install file. If the file security warning appears, click ‘Run’.
        4. Click ‘Install’, if asked if IPVanish can make changes to your computer, click ‘Yes’.
        5. When the program has been successfully installed, click ‘Launch’ to open.
        6. Enter your IPVanish username and password to open the ‘Dashboard’.
        7. Use the drop-down boxes at the top of the ‘Dashboard’ to select your desired protocol and server.
        8. Click the ‘Connect’ button in the top right of the ‘Dashboard’.
        9. When connected the symbol will turn green. Click it again to disconnect.
        10. You can also connect to a specific server by selecting ‘Server Selection’ at the left side of the screen. You can connect to any of the listed servers by double-clicking them in the ‘List’ tab. You can also select a server by going through ‘By Use’ or clicking any of the green dots on the ‘Map’.

        Download

        Watch the short video review and tutorial below of IPVanish VPN
        Pricing 4.0 / 5.0
        1-Year Plan
        $6.49 /month
        3-Month Plan
        $8.99 /month
        1-Month Plan
        $10.00/month

        IPVanish has three different payment options available based on the length of service you would like to choose. You can choose a single month plan, a three-month plan, and a full year plan. The cheapest option is for those who want a full year of service. They also offer a 7-day money-back guarantee, so you can determine if it is the right choice for you.

         

        Reliability & Support 4.9 / 5.0

        Overall, most user have found that the reliability is decent. Since they have a money-back guarantee though, it might be something you want to check out for yourself in the first few days of using the service.

        You may also be wondering about the support system for IPVanish. Like many of the other services on the market, they offer an array of options for getting help. They do have a number of different methods for getting assistance. One of the first you may want to use is the support center. You can browse by topic and then find answers to many of the common questions that other customers have had in the past.

        In addition, they also offer 24/7/365 support with live chat, email, and by posting a public question. They stress that the support requests that come to them are handled on a first-come, first-serve basis. This means it might be a little while before you get help. However, with their new live chat support, it should be almost instant.

        The Bottom Line
        Alex (Shurf) Frenkel
        (Ex-Hacker and Technical Researcher)
        IPVanish is a barebones provider who offers competitive pricing and more than 400 servers in 60 countries

        IPVanish is a very strong service and one of the market leaders. They offer high security and reliability and, of importance to some, they allow you to pay using Bitcoin, as well as have a zero-logging policy. They are a relatively inexpensive option and make it very easy to get started. They offer 24/7 customer support and allow up to ten simultaneous devices at once. IPVanish is a tier-1 service who own their own physical points of presence and servers, making for a more secure service. They also recently added a kill switch, only adding to their arsenal.  IPVanish has a large number of servers in 61 countries to choose from as well as all of the protocols that you could hope to have access to. Finally, they place no restrictions on peer-to-peer traffic (Torrents) and even feature a SOCKS5 proxy for this purpose.

        IPVanish VPN
        4.5 / 5.0
        Detailed expert review of IPVanish VPN
        Alex (Shurf) Frenkel
        (Ex-Hacker and Technical Researcher)

        IPVanish is an extremely popular VPN, and for good reason. Established in 2014, IPVanish offers exactly what you need in a VPN; a big list of servers, great security protocols, decent speeds, and simple functionality. However, recent reports show that IPVanish monitored and kept user activity logs, even though their privacy policy states they do not. We want to make sure you get the best VPN for your needs, so we break down the pros and cons of IPVanish, and if they do indeed keep logs.

        IPVanish has what you want in a VPN

        Let’s start at the beginning. With a VPN, you usually want lots of servers, good security, and access to blocked websites. IPVanish has this.

        Their list of more than 1,000 servers in 60 countries is one of the biggest on the market and shows that IPVanish continues to grow and expand its network (although not as fast as NordVPN, which jumped to over 4,000 servers within less than a year).

        IPVanish also claims to be a tier-1 provider, meaning they own their own servers around the world, which translates to a more secure network for their customers. This is quite an accomplishment if you have more than 1,000 servers in your network.

        Regarding security protocols, IPVanish actually has a lot to offer. PPTP, L2TP, OpenVPN, IPSec, and IKEv are all available depending on which device you use. For the average VPN user, you just want to make sure you can use OpenVPN, which is secure and still provides fast speeds, but having other options is always a good thing. (This article explains why if you’re interested.)

        IPVanish also uses 256-bit encryption, which is military-grade and is what we expect established VPNs to have.

        In addition, IPVanish offers unlimited bandwidth, unlimited P2P traffic, unlimited server switching, and anonymous torrenting. Of course, these are generally what most consumers would feel should be standard with a VPN service.

        What we do love, however, is that you can connect up to 10 devices on a single license. That’s more than most other VPNs.

        So what’s bad about IPVanish?

        There aren’t many cons to IPVanish, but recent reports show they might keep logs

        Before we dive into the log problem, we also want to let you know that IPVanish cannot access Netflix. So if you’re using a VPN to watch and stream your favorite TV shows, you should look somewhere else.

        The main issue, however, is the recent allegations that IPVanish keeps logs even though they claim not to.

        IPVanish claims to have a strict zero logs policy (it’s the first sentence in their privacy policy). But in 2016, they provided data logs with the detailed information of someone involved in a child abuse and pornography investigation.

        According to our research, the US Department of Homeland Security summoned that the parent company of IPVanish, Highwinds Network Group, provide user information.

        IPVanish originally responded that could not comply.

        However, after a second summons about a month later in June 2016, IPVanish answered with user information, including name, email address, IP address, and date and times he connected to the network.

        Now, there are a couple of things to keep in mind. First, IPVanish is based in the United States. This means they are subject to any government laws in that country and the other 5-Eye Countries. They even state in their Terms of Service that you might be “subject to export control restrictions of the United States, the European Union, Canada or other jurisdictions.”

        This is why it’s important to check where your VPN is based and choose one that is not subject to these laws (like ExpressVPN and NordVPN).

        The second thing to think about is that IPVanish switched ownership in 2017.

        In a statement from the CEO, Lance Crosby, StackPath acquired IPVanish in February 2017, more than a year after this lawsuit. Crosby went on to say that the new management guarantees they will not store data logs.

        This means that although IPVanish claimed not to retain logs in 2016 and did, it’s entirely possible that they do not retain them now.

        Conclusion: Is IPVanish Safe?

        According to their CEO, yes. But, there’s no way to guarantee they don’t store logs. Additionally, the fact that it is located in the US, one of the 5-Eyes Countries, whose governmental rules are stricter might limit IPVanish's capabilities to a certain degree.

        Nonetheless, If you want a secure connection, good encryption, unlimited bandwidth and over a thousand servers to connect to, then there’s no reason not to try IPVanish. And over 100 reviewers agree that it’s a great service.

        But, if you care about your data being logged (most privacy-conscious VPN users do), then you might want to look at some of our other options first.

        • Dedicated Apps for all platforms
        • Does not keep logs
        • 256-bit encryption
        • Huge list of 59 countries
        • Shared-VPN connections to make traffic untraceable
        • Lots of protocol choice
        • Get started with IPVanish VPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 10
        VPN Plans: www.ipvanishvpn.com
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