Surfshark hasn’t been around for very long, but in a short time, they’ve created a powerful VPN. We think their service is comparable to top-rated and established industry leaders.
Their features include reliable security, impressive speeds, and the ability to stream geo-restricted content from all over the world. And that’s just the tip of the iceberg.
Here’s a detailed overview of the Surfshark platform and all its features:
You’ve got to give Surfshark credit on their bold stance on Netflix. They don’t make any vague claims without specific commitments. From the get go, they promise you can unblock Netflix US as one of their main features.
Even major VPN providers such as ExpressVPN
don’t manage to unblock Netflix consistently. We’ve also found issues with both those providers when attempting to stream Netflix and HotStar in India, or accessing Netflix France.
Surfshark is still a relatively new VPN, and so far, they’ve stayed under Netflix’s radar. Of course, this could change as they gain popularity in the future.
This VPN also lets you easily stream Hulu and BBC iPlayer. While testing the streaming quality, we didn’t encounter any sudden drops in connection or slowing speeds.
P2P sharing and torrenting are both supported on Surfshark.
According to their FAQ page, the majority of their servers allow P2P traffic. If you are running a P2P program when you connect to Surfshark, you’ll automatically be rerouted to their Netherlands servers. This helps guarantee your security.
Surfshark’s smooth streaming experience is also made possible by the considerable size of their global server network. With over 500 servers in 50 countries and counting, you’re sure to find an optimal server near you.
They have servers in major regions such as the United States, United Kingdom, Hong Kong, Australia and all across Europe.
Surfshark claims to offer “ultra-fast speed”. We speed tested major servers to give us an idea of how fast they really are.
Our base speed without using a VPN was in 60 Mbps. While using Surfshark’s nearby European servers, we averaged 45-50 Mbps, while more distant servers in the U.S. averaged 20-25 Mbps.
Across the world in Australia and New Zealand, we averaged 10-20 Mbps. These speeds are excellent, but we’ll continue to monitor them as Surfshark increases its member base.
As Surfshark is still new, their servers are not yet saturated with too many users. This definitely contributes to their impressive connection speeds. They're currently faster than other VPN services in almost every country that we tested.
When it comes to security, Surfshark proves exceptional. Their robust list of security features includes all the standard features you’d get with a leading VPN provider, and more.
Their CleanWeb feature provides sophisticated ad blocking technology to block all pop-up ads, malware threats, and trackers.
They offer military-grade AES 256-bit encryption and a MultiHop double VPN chain. This way you’re able to encrypt your data across two or more servers, enhancing your security.
An automatic kill switch ensures your private online activity isn’t vulnerable to sudden drops in connection. Plus, the Zero-knowledge DNS provides a private DNS on every server, leaving virtually no chances of anyone spying on your activity.
Surfshark also secures your data with secure encryption protocols such as OpenVPN and IKEv2.
The most impressive thing about Surfshark’s commitment to privacy and security is that they voluntarily hired a renowned cybersecurity firm, Cure53, to conduct an independent security review on their browser extensions.
Many doubt the legitimacy of VPN providers’ security claims. Conducting an independent audit shows how seriously Surfshark take their responsibility towards their users. We've hired Cure53 professionals for our own reviews before, and we're confident that they perform a thorough and unbiased analysis. We're happy to trust their verdict, as there's no guarantee any service will pass their serious testing.
The results of the audit were overwhelmingly positive. The audit only found two very minor vulnerability issues marked “low severity” that were not directly related to the browser extensions themselves.
Surfshark has a strict no-logs policy. Their FAQ tells you exactly what they do not collect:
● Incoming or outgoing IP addresses
● Browsing activity
● Downloads or purchasing history
● VPN servers you use
● Used bandwidth
● Session information
● Connection timestamps
● Network traffic
The only pieces of information they collect are user email addresses and billing information.
They back this claim up with the fact that they are located in the British Virgin Islands. This independent territory is known for its lack of data-retention practices and laws favoring privacy.
Price and Value for Money
Surfshark’s three subscription plans are reasonably priced and very straightforward to understand. They offer the same features across all payment plans.
Unfortunately, they don’t offer a free trial period, but you can try Surfshark risk-free with their 30-day money-back guarantee.
What’s more, they currently offer unlimited device connections per account, something we suspect they’ll keep for existing users but won’t offer as a standard feature for long. We suggest signing up now if multi-device connections are important to you.
Surfshark accept a variety of payment options including all major credit cards and cryptocurrencies — ensuring your full anonymity.
When it comes to device compatibility, Surfshark still has some room for improvement. They offer unlimited device connectivity for each account, but their native apps are not consistent across all devices.
For example, their Windows and Android native apps allow you to configure your security protocols in the settings. Their Mac OS and iOS apps do not.
They offer device compatibility with:
● Google Chrome
● Mozilla Firefox
● Amazon Fire TV
Our experience with Surfshark’s customer support was pleasant and reliable. Their 24/7 live chat representatives answered promptly and provided helpful answers to all our questions.
If you come across any issues with Surfshark, you have a number of places to turn to. You can find answers to your questions in their set-up tutorials, troubleshooting guides, FAQs, or billing information pages.
Alternatively, you can contact them directly via e-mail or live chat.
They also feature a VPN Learning Center on their website where you can learn all about VPN basics.
Ease of Use
Surfshark has a minimalist user interface designed for ease of use. The Mac OS native app features a white interface with grey accents. On the left is a clear list of all their VPN servers, along with a search bar to help you quickly find what you’re looking. In the center right is a “Quick Connect” button. This will automatically connect you to the most optimal server based on your location.
The intuitive platform makes for a smooth user experience, even for beginners.
The same can be said of their simple browser extension:
All in all, we think that Surfshark is the best VPN you’ve never heard of. In their first year, they created an extensive suite of premium features that rival what their competition has accomplished in five years! Their security, streaming, and support are comparable to some of the most established VPNs. Because they're new and building their brand, Surfshark can’t afford to make mistakes like having slower servers in third world countries. Now seems like the perfect time to jump on the Surfshark bandwagon.
● Offers browser extensions for Chrome and Firefox
● Accepts Bitcoin and offers 30-day money-back guarantee
● Unlimited devices
● Supports P2P file sharing
● 24/7 live chat support
● Amazon Fire TV compatibility
● CleanWeb ad blocker
● No-logs policy
● Kill switch
● Zero-knowledge DNS and strong encryption
● MultiHop capability
● Not as many servers as leading providers
● Not all security features are implemented across all apps
If you’re looking for a fast, reliable and secure VPN to stream content with, Surfshark is a great option. However, their native Mac OS or iOS apps don’t yet include all their security features. If you’re a security conscious Mac user, we’d recommend going with a more established provider, such as NordVPN
, for now.
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