CyberGhost VPN 2020 Review: Fast & Cheap, But is it Safe?

Kate Veale | Cybersecurity Researcher
Updated on 25th September 2020

CyberGhost is a fast, reliable VPN with a budget-friendly price and, with its latest discount, it’s even more affordable! But not every VPN is as good as it claims. Could CyberGhost be weaker on safety? I put the service through hundreds of tests to find out.

Whether you’re interested in its speeds, server network, or security measures—or just want to know if it’s reliable for gaming—I have all the answers you need.

After my extensive testing, I’d say CyberGhost is a solid choice. It has a lot to offer, especially in terms of ease of use and hopping onto your favorite streaming platforms, so it’s ideal if you’re a VPN newbie. But I did find a few areas where CyberGhost simply can’t compete with other elite VPNs.

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Short on Time? Here’s What Matters Most

CyberGhost is a popular VPN, and it’s easy to see why. Its apps are intuitive and easy to use, its connections are fast and reliable, and it guarantees access to sites with the toughest geoblocks around. In some ways, it even outshines competitors NordVPN and ExpressVPN, especially in terms of server count and allowable simultaneous connections.

But the true test of any VPN goes way beyond look and feel, so I put this VPN through its paces by testing every feature it has to offer. I also ran lots of external tests, checking its speeds and whether there were DNS leaks. I even tested its customer service and how its apps work across a range of different devices so you know exactly what to expect.

My field operatives and I have tested a lot of VPN services—over 300 to be exact—and CyberGhost has me impressed. You’ll find plenty of leading features, like optimized servers and a built-in ad blocker. But one thing that stood out to me during my tests was the simplicity of the apps—and this is a good thing, rather than bad. CyberGhost really comes out on top with ease of use.

Streaming – Does CyberGhost Work With Netflix?

Yes, you can stream Netflix with CyberGhost. We tried the UK and US libraries first as they’re the most popular, and we didn’t encounter any geoblocks. One of our operatives in Spain confirmed unrestricted access to the UK library, while I jumped on a US server from the UK. I was very happy to see that my speeds didn’t slow down while streaming Netflix US, especially considering that my data traveled around the world and back.

I then tried other major Netflix libraries, including Canada, Australia, and the Netherlands, and I didn’t experience any problems with these, either.

I even tested less popular libraries like Spain and Japan, and they worked, too. I didn’t see any noticeable speed loss while connecting to servers around the world, other than in Australia. Connecting there caused a small amount of buffering, but nothing that ruined my stream. If Netflix is your top priority, CyberGhost is a good choice.

There’s even a special feature that makes CyberGhost ideal for watching TV and movies: optimized streaming servers. During our initial tests, we accessed Netflix US and UK by manually finding the right servers, but then we tried the optimized streaming servers. All we had to do was use the For Streaming tab, look for Netflix, and click—the app automatically connected us to the ideal servers.

You’ll also find servers optimized for plenty of other streaming services, including Disney+,  Hulu, BBC iPlayer, YouTube TV, and Sling TV.

CyberGhost streaming servers

Speaking of other streaming services, I tested CyberGhost with several of them, too. Here are my results:

  • BBC iPlayer: I could easily access BBC iPlayer, both with and without the optimized server.
  • Hulu: After a recent test, I can now confirm that Hulu is accessible but only if you use one of CyberGhost’s Hulu optimized servers.
  • Sling TV: Yes, it’s easy with an optimized server.
  • Comedy Central: Yes, no problems here.
  • Amazon Prime Video: Yes, just by manually connecting to a server.
  • Disney+: I tried the optimized US server and got access. I also tried servers in all other Disney+ locations and had no problems.

If Netflix is your main source for streaming, you’ll have no trouble accessing it with CyberGhost. Just keep in mind that streaming optimized servers are only available on paid plans. You can also check out these top vendors, though, as there are two other leading providers that beat CyberGhost when it comes to performance.

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Is CyberGhost Good for Torrenting?

Yes, CyberGhost is a strong choice for torrenting. In fact, it even has specialized torrenting servers designed for P2P sharing at high speed, while always maintaining your anonymity and security.

Click on the For Torrenting tab to find P2P-optimized servers—there are 80 locations from which to choose, so you can easily find one near to you.

You can also see the number of users on each server, the load percentage, and how far away the server is from you. These are helpful details to have since you can quickly connect to a server that’ll offer you the best speeds, rather than using trial and error to find the right one. You can also add P2P servers to your favorites list if you encounter some that work especially well for you.

CyberGhost torrenting devices

I tried servers in the US, Germany, and Mexico so I could assess speeds over different distances. I was able to share files with my friends easily and quickly on all servers. The Mexico and US servers were noticeably slower than the Germany server due to my location in the UK, but not so slow that sharing files was a struggle.

CyberGhost uses advanced encryption, a strict no-logs policy, and perfect forward secrecy to make sure you’re secure while P2P sharing. None of your activity is retained, so there’s no information that can be traced back to you.

One thing you should know: Torrenting is only available on desktop. And there’s room for more improvement, too. CyberGhost doesn’t offer a SOCKS5 proxy—this is a maximum security proxy that offers improved upload and download speeds, so it’s particularly good for torrenting. I’ll be on the lookout for this in the future, but in the meantime, you can use NordVPN if you prefer this capability.

CyberGhost Speeds

CyberGhost is reliable when it comes to speeds, especially with its Best Server Location feature. Simply click the power button, and it finds you the best server based on latency, speed, and distance from your location.

Quick connect feature

Most VPN speed tests are pointless – they give you seemingly random speeds without any real context. But I’ve taken the time to give you a more comprehensive set of speed tests. How fast a server appears to be on a speed test is meaningless if the performance is lacking – so I tested both speed and performance – including for high-demand activities like gaming and streaming.

Seeing as I’m in the UK, the app always connected me to another UK server when I tried it, and when I put it through speed tests, it definitely delivered on performance. I was able to stream BBC iPlayer in HD and load webpages in seconds, just as if I was on a non-VPN connection. But I did find a few results that surprised me the further I went.

Local Speeds

I tested my base speed first so I had something to which to compare my results.

Without a VPN, I was at 60.2 Mbps download, 42.2 Mbps upload, and 28 ms ping.

I then used the Best Server Location feature, which connected me to a UK server. My VPN-connected download speed was 56.7 Mbps, which means it only decreased by 5.8%—still remarkably fast. I was able to stream, game, and browse with absolutely no lagging.

Speeds with versus without a VPN

I expected great results since I’d used the Best Server Location feature and the server was optimized for me. So I tried another local server—one I manually located. This time, my download speed was 48 Mbps and my upload speed was 3.53 Mbps.

Speed test on a UK server

This means my download speed decreased by 20%. While this sounds high, a download speed of 48 Mbps is still incredibly quick, so I had no problems while browsing and streaming. In fact, it was just as smooth as my regular, non-VPN connection. Netflix UK continued streaming in HD, and I could load webpages in just seconds.

However, my upload speed did take a hit. It decreased by nearly 92%, which caused poor quality on my WhatsApp and Skype video calls.

Long-Distance Speeds

First, I connected to a random US server in New York, which gave me a speed of 30.5 Mbps. This was a speed decrease of 49%.

Speed test on a US server

I expected speed loss as my data was traveling from the UK to the US. The truth is that a lot of VPNs I’ve tested cause a significant drop in download speed over this level of distance. However, 30.5 Mbps is still speedy, so I’m impressed. I was able to stream in HD quality once videos had buffered for about 60 seconds.

It’s also worth mentioning my upload speed here. It stayed at a steady 27.2 Mbps, so I was actually able to upload large email attachments and images quicker than when I was connected to a local server.

Next, I decided to connect to a US server optimized for Netflix to see if my speed would increase at all. And it did.

Speed test on an optimized streaming server in the US

I had a download speed of 57.5 Mbps, which is an increase of 88% over the randomly chosen US server. And from my base speed, it was only a slight decrease of 4.5%. The quality of my Netflix stream improved remarkably—there was no buffering as there had been with the previous New York server. I stayed on Netflix for five hours, and I streamed in HD the whole time.

Continuing my speed tests, I headed over to a Canada server. And this is where my speed loss really started to show. My download speed decreased by nearly 94% to just 3.69 Mbps.

Speed test for a server in Canada

I definitely noticed the speed loss while browsing and streaming. It took ages for pages to load, and my streams buffered, with some episodes displaying poor quality. These speeds didn’t prevent me from watching anything at all, but it was extremely frustrating.

My upload speed was cut by almost 88%, too. Interestingly, it didn’t decrease as much as when I connected to a local server, but it still made uploading files and attachments much slower.

Finally, I connected to a server in Singapore and saw similar results. My download speed slowed down to just 1.71 Mbps.

Speed test for a server in Singapore

It was hard for me to do anything at this speed—even a simple internet search. The upload speed of 0.58 Mbps made video calls impossible, too.

CyberGhost Speed: The Results

My tests started off well, with little decrease in my speeds, so I was able to continue with my online activities as I usually would. The optimized streaming servers are noticeably faster, which is good. This drastically improves the quality of your stream, so you don’t need to sit through annoying buffering or lagging.

However, when distance was put to the test, the speed loss started to show. My speed took a real hit when I connected to the Canada and Singapore servers, even though they only had between 40 to 50% load. In fact, the Singapore server only had 552 users connected at the time, so I expected speeds around 20 Mbps—definitely not as low as 1.71 Mbps.

While CyberGhost might be good for local speeds and streaming through optimized servers, it doesn’t deliver fast connections everywhere, especially over longer distances. If you need a faster VPN, check out our top speed picks—we ran tests on all leading vendors, with CyberGhost claiming spot #5, so there are four better options if you need them.

Want to read even more? Head back to the topic list.

Is CyberGhost Good for Gaming?

Gamers always pay attention to the details—especially when it affects their gameplay. But even if you don’t play, you can still learn a thing or two about CyberGhost by putting it through gameplay testing. Gaming is speed-intensive, and if you’re limited on bandwidth or experiencing a significant speed loss, you’ll know about it—buffering and lagging will make it harder to keep up with your teammates and keep your head in the game.

To see how fast CyberGhost really is, I put it to the test with World of Tanks. I connected to a faraway server to see how distance would affect the quality of my game. I was paying particular attention to my ping rate. Ping is important because a lower result indicates lower latency, which means it takes less time for game data to update—lower latency equals less lagging.

I tested World of Tanks on a US server on my Windows PC, Android Phone, and PS4, and I had great results on all. I had a steady download speed of 25.3 Mbps. While not as fast as some other vendors I’ve tested, it’s definitely quick enough to play the game without noticeable speed loss. My game was free from buffering, so I didn’t miss out on any important battles.

Gaming speed test

My ping was 131 ms. Although it increased significantly from my base ping speed at 28 ms, there was very little lag. I managed to keep up with the fast-paced game with no problems.

When I tested a different server in Canada, though, I didn’t get the same gaming experience. It was full of buffering and almost cost me my entire game.

CyberGhost is a good choice for gaming if you select a server close to you or stick with a US server, where it offers the best coverage and generally the quickest speeds. If you want a VPN that’s completely reliable for gaming anywhere in the world, though, check out our review of the best VPNs for gaming.

Security

When I test VPNs, I always score those with advanced security features more highly. That means looking at encryption levels, security protocols, and extra security features like kill switches and leak protection. You might think a VPN is secure, but if you don’t know what you should be looking for, it’s hard to tell for sure.

CyberGhost offers the highest level of encryption available, AES 256-bit. The 256 refers to the actual size of the encryption key. Putting that into perspective helps to understand why it’s important: 50 supercomputers that could check a billion billion AES keys per second would require 3×10^51 years to crack a single piece of your data. This means that even if a hacker did intercept your information, the criminal would still not be able to read it.

The encryption combines a 4096-bit RSA key and SHA256 authentication with the AES 256-bit encryption. The RSA key acts as an encrypted handshake. When your data arrives at its destination, the key is used to acknowledge that your information has come from the right place—your device. The SHAA256 authentication is what decrypts your data so it can be understood.

SHA256 is highly secure, but it’s not quite as safe as SHA512, which other services like ExpressVPN offer. If you’re using a VPN for P2P sharing, you need the highest level of authentication you can get so that only the sender and receiver have access to the shared secret key that can decode your data. Still, SHA256 keeps you safe and shields you from man-in-the-middle attacks, so you don’t need to worry about any data leaks.

CyberGhost offers a variety of security protocols, including OpenVPN TCP/UDP, IKEv2, and L2TP/IPSec (on limited servers). The apps automatically select the best protocol for you based on your activities and whether you need more speed or security. However, you can also configure the app to always use a certain protocol if you prefer. Take note: The mobile app only uses OpenVPN. This isn’t a bad thing though because it’s the only protocol you really need, as it’s configured to offer speeds and security in one.

There’s also a WireGuard protocol that I’ve not seen with many other VPNs. It’s fairly new, using OpenVPN’s security with IKEv2’s speeds to provide an even better online experience. Before you get too excited, it’s only available for Linux users.

If you’re using OpenVPN, CyberGhost lets you use the random port connection feature. This means you can still access non-HTTPs sites securely, as it scans a wide range of ports to connect to when you visit a website, rather than just port 443 for HTTP-secure sites. Public WiFi, especially in hotels, usually only lets you visit HTTP-secure sites, so this gives you added flexibility and security. And it’s automatically enabled in the app, which I like to see.

Random port connection feature

You have more security through perfect forward secrecy. This changes your encryption key each time you log on. If a hacker was able to decrypt your key during your session, they couldn’t use that same key to access data from any other time you’ve used the VPN. It ensures anything from your other sessions stays completely secure, even if one connection is compromised.

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Kill Switch

If you want to make sure you’re really secure online, especially when you’re browsing geoblocked sites or sharing sensitive data, you need a kill switch. Most leading VPNs offer this feature, which protects you when something goes wrong with your VPN connection. Kill switches block your traffic when your VPN connection is lost so you aren’t accidentally exposed.

As I expected, CyberGhost has a kill switch automatically enabled in the app, so you don’t even need to turn it on—you’re already protected if anything interrupts your connection.

Automatic kill switch feature

Split Tunneling

Like more control over apps and your internet connection? Then a VPN with split tunneling is ideal. This feature lets you decide which apps go through the VPN. You can add and remove apps as necessary, so anything you leave out will use your local IP address instead. Some common apps to leave outside the VPN include your online banking, social media, and any domestic streaming sites that you couldn’t access without being in your home country.

I’ve tested a lot of VPNs, and I’ve only found a handful that actually offer split tunneling. But CyberGhost is on the list. It has a dedicated split tunneling feature on mobile and an Exceptions feature on desktop that functions just the same—it’s not quite as seamless as I’ve seen with other VPNs, but it works just fine. To use it, simply add website addresses or remove the tick next to your apps on your mobile.

Split tunneling settings

I tested the split tunneling from the UK, and I was able to check my bank balance while streaming Netflix US on a US CyberGhost server. And my tests showed something else great about CyberGhost’s split tunneling feature, too.

On the desktop app, you have an App Protection Feature that basically functions like split tunneling, but better. Add protected apps to your list, and CyberGhost will automatically launch and connect to a specified location as soon as you open one of those apps. I tried it with Netflix, and it worked flawlessly. It connected me to a US server automatically, so I was able to head straight to Netflix US without any other manual configuration. This is amazing for ease of use, and I haven’t seen another vendor offer this feature.

App protection

Just remember, when you use split tunneling, anything you leave outside of the VPN is unencrypted. Don’t leave out any apps that require anonymity or need to bypass geoblocks.

Leak Tests and Leak Protection

An external leak test is the best way to see how well a VPN hides your data and browsing traffic. Some VPNs claim to keep you protected, but you can’t always be sure.

CyberGhost is one of the top vendors for leak protection, as it offers DNS and IP leak protection in its apps. These are already switched on, so even if you’re a VPN newbie and aren’t sure what they are, you’re protected without having to worry about it.

I wouldn’t recommend ever turning these settings off. You can disable the IPv6 protection to use local connections, but I’d just use the split tunneling feature instead as you remove all protection if you disable this feature.

DNS leak protection

I put CyberGhost to the test using ipleak.net to see whether there were any faults and potential leaks in my connection. I tried seven different servers: UK, US, Canada, France, Germany, Australia, and Hong Kong. I didn’t experience DNS or IP leaks on any server.

DNS leak test

My IPv6 test was unreachable, which means my ISP was unable to assign me an IP address—it couldn’t find my device. In fact, there was no request even sent to my ISP from my device, which means I was completely anonymous using CyberGhost’s servers.

Tor Compatibility, Security Audits, and Security Breaches

CyberGhost is compatible with Tor. To benefit from Tor over VPN, just connect to a server and then launch the Tor browser—I tried it, and it worked just as expected. CyberGhost’s process is not as seamless as NordVPN’s connection (which doesn’t even require the Tor browser to access the Tor network), but it’s rare to find a VPN that works with Tor, so I’m happy to see CyberGhost has us covered.

In 2012, CyberGhost’s safety processes were audited and verified by QSCert, which is renewed each year. However, there’s no evidence of any independent security audits, like other competitors have done. These are especially important, not just for transparency with users, but for backing up the security claims that a service makes.

CyberGhost releases a Transparency Report every three months. It provides information about malware activity flags, key statistics about its infrastructure, and the people behind CyberGhost. This is the kind of honesty I like to see from a leading VPN.

However, I’d like to see CyberGhost take steps to perform external audits, especially of its no-logs policy and server security standards so we can see how secure it really is. Although, having run all the security tests possible on CyberGhost, I’m confident it’s secure and you won’t experience any leaks.

In 2019, Typeform experienced a breach that leaked 14 CyberGhost usernames. Luckily CyberGhost operates a strict no-logs policy, so no passwords or personally identifiable information was leaked.

WiFi Protection

CyberGhost offers extra security through WiFi protection on both its desktop and mobile apps. You can have the VPN launch automatically when you connect to certain WiFi networks, which is especially useful if you’re on unsecured public WiFi and need the added protection. You can also set it to ask whether you want to connect to or ignore certain networks.

This added security is a convenient feature to have, and it makes sure you’re safe from prying eyes, especially in restaurants, in bars, and on public transport—hacker hotspots. Even better, it’s already switched on for you in the app.

HTTPs Protection

Something else CyberGhost offers is automated HTTPs redirect. This feature forces your connection to a HTTPs-enabled site, so you only visit the most secure version of a website. It protects you from malicious attacks on unsecured websites, where personal data like credit card details and your mailing address are easily exposed to anyone watching.

Privacy

Just like you want to know you’re secure while using your VPN, you also need to know that your privacy is being maintained. There’s no point in having the highest standard of encryption if the service retains your personal information or uses cookies and trackers to build your online profile. You need to be anonymous and secure. Thankfully, CyberGhost offers just that.

Location

CyberGhost’s headquarters are in Romania, a privacy-friendly country. Romania is also not part of the 5/9/14 Eyes Alliance, so companies operating here have no obligation to share information they hold with any government.

Who Owns CyberGhost?

CyberGhost is owned by Kape Technologies, a cybersecurity and digital protection investment company based in London. Private Internet Access and ZenMate are also in the same group.

Does CyberGhost Have an Adblocker?

Yes. CyberGhost has an ad blocker in all of its apps, which you can turn on in your settings.

CyberGhost offers protection against ads, tracking, and malware. I suggest you turn on all three of these for maximum protection; that way, you’re protected from annoying pop-ups and anything else that might infect your device or expose you.

Ad blocker settings

I put the ad and malware protection to the test, and it functioned great. It even blocked ads on Facebook. These blockers made my browsing experience much faster as I didn’t need to wait for ads to load.

However, I’d be more impressed if there was just one blocker that included protection against all three risks. I’ve tested other VPNs that offer all-in-one protection, and they’re definitely easier to use. Plus, I think all three blockers should be automatically turned on so you’re protected without needing to do anything. CyberGhost is definitely up there with the best ad blockers, but it’s not our first choice.

Does CyberGhost Keep Logs?

CyberGhost has a strict no-logs policy. It doesn’t store anything relating to your connection, including IP address, DNS requests, session duration, VPN server use, or even your bandwidth usage. You can even sign up with Bitcoin for total anonymity.

It does store some information that’s normal for all VPNs, including the email address for your account. It also uses cookies on its own website to improve your online experience, but this isn’t untoward. Its purpose is to keep you from having to log in every time you head over to the website. When you log out, these cookies are removed. They’re definitely not used for online profiling or selling your data to third parties.

No-Spy Servers

CyberGhost has a standout privacy feature that not every VPN offers: its optional NoSpy server package. These servers are maintained by a dedicated team of CyberGhost staff from its NoSpy data center in Romania.

The NoSpy servers offer premium hardware, dedicated uplinks, and greater bandwidth for better speeds. They keep you safer and are ideal for extra protection while torrenting. Independently operated servers significantly reduce the risk of man-in-the-middle attacks, since there’s no third party involved with your data and traffic handling.

Server Number and Locations

  • 6,000+ servers
  • 90 countries
  • Specialized servers for streaming and torrenting
  • Servers in UK, US, Canada, China, Australia, and more

CyberGhost has the best server network of any VPN I’ve tested. It consistently leads with worldwide coverage and its impressive server count. For example, another leading VPN, Surfshark, only offers just over 1,000 servers.

As is the case with most other VPNs I’ve tested, CyberGhost offers the best coverage in the US and UK, with 1,400+ servers combined. It also has servers in hard-to-reach locations like Saudi Arabia, Latvia, and Lithuania. Plus, it operates servers in locations with heavy digital restrictions, including the UAE and China, but I was disappointed to see that Turkey isn’t on the list.

Want to know more? Head back to the topic list.

Server Security Standards

CyberGhost makes no claims of its server security standards anywhere on its website, unlike many of its competitors.

Even after extensive digging and speaking with a live agent, I still haven’t found the answer. In fact, a live agent told me they couldn’t disclose this information. This definitely raises some questions about the level of security on CyberGhost’s servers, and the lack of transparency isn’t what I’d expect from a leading service.

It’s important for you to know whether servers use RAM or hard drive storage, as it can affect your anonymity. It’s safer for you if a VPN uses RAM, the most modern technology. RAM storage ensures your data is wiped each time the servers are restarted, as there’s no physical location for your data to be held. Hard drive storage, however, is the opposite. Data is held on physical drives that must be manually deleted in order to wipe your data.

When will we know more? We’ll keep testing, and make sure you’re updated.

Virtual Server Locations

CyberGhost uses virtual server locations, meaning that some of the servers aren’t actually within the specified country. For example, the Algeria servers aren’t actually within Algeria—they’re somewhere else.

Virtual servers help VPNs provide you with better speeds and connection reliability by locating the server elsewhere in the world. It can raise privacy concerns, though. For example, a server could be within a country that’s part of the 5/9/14 Eyes Surveillance pact when you think it isn’t. Thankfully, CyberGhost is transparent about all of its virtual servers, so you know what to expect before connecting. Just head over its website to find out.

Specialized Servers

Specialized servers are something I look for in every VPN I test. Only a few VPNs offer these servers, but CyberGhost is one of them. It has optimized servers for torrenting and streaming.

Specialized servers

This feature adds to its ease of use and guarantees reliability for these two activities. And the streaming servers are optimized for specific platforms so you can hop onto the best servers for Netflix US, BBC iPlayer, and more. These servers guarantee you fast access and connections every time—my speed and streaming tests showed that.

I would like to see obfuscated servers added to the list, though. These types of servers hide your VPN usage altogether so you can spoof your location and access geoblocked sites even in heavily restricted regions, like Turkey and China. I’ve seen other services, like NordVPN, offer specialized Tor servers, too. There’s room for improvement, but any specialized servers are a huge advantage.

Does CyberGhost Offer Static/Dedicated IP Addresses?

Yes. CyberGhost has dedicated IP addresses, but only in eight locations: two cities in each the UK, the US, and Germany, as well as one city in each France and Canada.

You can purchase a dedicated IP address on top of your subscription. It can be useful for avoiding blacklists and geoblocks since it’s harder for sites to detect that you’re using a VPN when no one else is sharing the same server.

Apps, Extensions, and Compatibility

No matter what device you’re using, there’s most likely a CyberGhost app to download. The service works with all major devices. But if you’re on iOS or Android mobile, there are a few clear differences you need to be aware of.

iOS and Android Apps

CyberGhost’s iOS and Android apps are quick to download and easy to set up. I was able to download and connect to a server in less than three minutes. You simply decide whether to allow push notifications, configure VPN network settings, and then press Connect. A closer look at the individual apps, though, revealed something interesting.

The Android app is very similar to the desktop version. It still has the ad, malware, and tracking blockers, WiFi protection, and split tunneling capability (though this is called Exceptions on the desktop app). It even has a data compression feature that compresses images and other elements on a page to reduce your internet usage. But the iOS app? You won’t find any of that.

Android app settings

The iOS app has WiFi protection, and that’s it. If you head over to the settings tab, you won’t find any toggles for ad blockers or split tunneling. So if you’re an iOS user, you’re better off sticking with the desktop app than going mobile.

The lack of consistency between the two apps is disappointing. If you still want to find a feature-rich app for your iPhone or iPad, check out our recommendations of the best iOS VPNs.

As is the case with most VPNs, the desktop app has a few more features than mobile. There’s HTTPs Redirect and DNS/IPv6 leak protection, for example. That’s not to say the mobile apps are not secure, though—they still use advanced encryption to keep you securely anonymous.

Browser Extensions

CyberGhost has completely free browser extensions for Firefox and Chrome. As expected, though, free does mean that they come with some limitations.

You can install the extensions straight to your browsers as lightweight options for encrypting your browser traffic. This means anything you do outside of Chrome or Firefox stays unencrypted with your local IP address.

Browser extension

Free or not, CyberGhost’s browser extensions don’t compromise on security. They come with completely anonymous browsing, no-logs, WebRTC leak protection, online tracking blockers, malicious content blockers, and WiFi security.

And they’re reliable for bypassing geoblocks, too. I tested Netflix US and Amazon Prime Video, and I was able to access both from the UK. You also have unlimited bandwidth to maintain fast, steady speeds.

However, you don’t get extra features like the automatic kill switch, simultaneous connections, and 24/7 live chat support. You also only have access to 8 servers in 4 countries—not the full 6,400+ server network. The servers you can use are located in the US, Germany, the Netherlands, and Romania.

For free extensions, CyberGhost offers a lot. Most vendors don’t give away their browser addons for free, so this is a bonus. But the features you get are pretty limited when you compare it to the other browser extensions out there. The addons are supposed to be testers before you sign up for the full VPN, and that’s all I’d recommend them for, too.

If you want a premium browser extension without restrictions, check out our top recommendations for Chrome instead.

Router App

CyberGhost is compatible with routers that support OpenVPN. You can manually configure the VPN onto your router using the step-by-step guides on CyberGhost’s website. There are different guides for different devices, so you should find the one you need. I followed the tutorials for OpenVPN on my DD-WRT router, and it was straightforward enough.

You can also purchase a FlashRouter that already has the CyberGhost app installed so you don’t need to configure anything yourself. I’d definitely consider this option if you’re new to VPNs and aren’t sure where to start or just don’t want to run the risk of installing it incorrectly.

Pro Tip: For unlimited simultaneous connections, install CyberGhost to your router. Your router is considered a single connection, so all of the other WiFi connected devices in your household can stay protected at once.

Breaking Geoblocks: Can it Work in China?

No. This is probably one of CyberGhost’s biggest downfalls. Although it has servers in China, it doesn’t actually work there. You can use the Chinese servers to access domestic sites from outside China, but it doesn’t work in reverse.

We know breaking through the Great Firewall of China isn’t easy, but I expected more from CyberGhost. As always, we’ll keep retesting. But if you need a VPN for China right now, check out one of these leading vendors instead.

Want to learn even more? Go back to the topic list.

How Many Devices Can I Connect With CyberGhost?

You have seven simultaneous connections with a CyberGhost subscription, and it works on most popular devices including Windows, Android, Linux, iOS, smart TVs, game consoles, browsers, and routers.

You can get unlimited simultaneous connections by installing the VPN on a router. This lets you share your subscription with your whole household. For this to work, your router has to be OpenVPN compatible.

Comparison: Is It Better Than the Competition?

There are two other vendors out there that consistently compete with CyberGhost for the top spot—ExpressVPN and NordVPN. Each service’s plans are priced differently, yet they offer similar features. So which one really wins?

CyberGhost ExpressVPN NordVPN
Our speed rating #5 #2 #1
Server number 6,000+ 3,000+ 5,400+
Obfuscated servers No Yes Yes
Specialized servers Yes, for streaming and torrenting No Yes, for P2P, Dedicated IP, Double VPN, Obfuscated, and Onion Over VPN
Jurisdiction Romania British Virgin Islands Panama
Zero-logging policy Yes Yes Yes
Encryption 256-bit AES 256-bit AES 256-bit AES
Kill switch Yes, for all devices Yes, but not for iOS Yes, for all devices
Split tunneling Dedicated feature on mobile and similar on desktop Yes, for mobile and desktop No
Allows torrenting Yes, specialized P2P servers Yes, on all servers Yes, specialized P2P servers
Simultaneous connections 7 5 6
Unblocks  Netflix US Yes, optimized Netflix servers Yes Yes, specialized streaming servers
Unblocks BBC iPlayer Yes, optimized BBC iPlayer servers Yes Yes, specialized streaming servers
Works in China No Yes Yes
Pricing From $2.75/month From $6.67/month From $3.71/month
Money-back guarantee Up to 45 days 30 days 30 days

 

Features Details
Number of countries with servers 90
Number of servers 6000
Number of IP addresses 4500
Does VPN keep logs? No
Does VPN include a kill switch? Yes
Number of devices per license 7

Ease of Use

10.0

If ease of use is what you’re after, CyberGhost has you covered. I found the apps simple to use and navigate, and they’re full of extra features that make your whole VPN experience much smoother and quicker.

After logging in, simply hit the power button to connect to the best server for your location. You can also use the drop-down to find servers optimized for torrenting and streaming platforms. Manually finding and connecting to servers is another easy option—use the search function to type in the location you’re after. Add servers to your favorites list to make connecting next time even quicker.

Server list interface

You can see the number of users on each server, as well as the load percentage and distance from your location. It adds a personalized touch to the app, but it also means you aren’t connecting and disconnecting trying to find a reliable connection. It’s easy to see the best server for your needs.

Changing your general settings is as simple as clicking on the cog icon. Adjusting connection features and smart rules is just as quick. Changes settings as you desire by turning toggles on and off, whether for the ad blocker, WiFi protection, or data compression. Everything you need is in these areas, and you can access support from here, too.

Aside from server lists and settings, the app doesn’t go much further than that. Its simplicity is a strong point rather than a downfall, though. Overcomplicated apps can be too intense, especially for a user that just wants to connect to a US server and head over to Netflix, which CyberGhost lets you do with ease.

Need to find out more? Head back to the topic list.

Get Started With CyberGhost!

Pricing

9.4

Pro Tip: I found that CyberGhost's best offers may not always show up on all its pages, but this deals page is always updated with the lowest prices. Check it out to see if it's still available.

1 Year subscription + 6 months extra

$2.75 /month

6 Months

$7.99 /month

1 Month

$12.99 /month

CyberGhost is on the lower end of the scale when it comes to pricing, particularly when compared to its competitor ExpressVPN, which charges nearly triple the price of a CyberGhost subscription. And you still get a lot of features with the cheaper price point. This includes features you can't get anywhere else, like specific servers for streaming platforms, data compression, and an extra simultaneous connection thrown in, too.

But you might consider paying the extra fee if you want a service that has a premium browser extension, has a feature-rich iOS app, and works in China. You can also add a dedicated IP to your subscription.

CyberGhost offers a 45-day money-back guarantee so you can get a refund if it's not for you. But it conveniently hides the fact that this doesn't policy apply to the one-month subscription. You only get 14 days to change your mind with the one-month plan. However, 45 days is much longer than the usual 30 days from other services.

There's also a 24-hour free trial available. It might not be long enough for you to fully test out all of its features and see if it's for you, but you still get one day completely free.

Reliability & Support

9.6

Reliable support is crucial for any VPN, whether you need basic help choosing the right server or more advanced help with configuring the VPN at the router level. That’s why I tested out CyberGhost’s live chat several times. To get a well-rounded picture of their support. And the agents were always helpful. Even when I wanted to know whether CyberGhost uses HD or RAM storage, and they couldn’t give me an answer, they were still friendly and responsive.

I even tried the live chat to access the money-back guarantee to see how easy that is. The agent was a little slow to respond—the process wasn’t as quick as with other vendors I’ve tested. But the representative answered my query and actioned the refund with just a few simple steps.

Live chat

You can also access non-live support with the site’s ticketing system—I received a response within 24 hours. There are plenty of FAQs in the Help Center, plus guides to walk you through the setup of different devices. Overall, CyberGhost offers a great level of support, and if you aren’t sure about something, all you need to do is reach out.

FAQs

😍 Is there a free version of CyberGhost?

CyberGhost doesn’t offer a free version, but it does have a 24-hour free trial that you can take advantage of to try out the service. If a single day isn’t long enough, consider its 45-day money-back guarantee. When you purchase a plan of six months or longer, you have over a month to try out the service to see if it fits your needs. If it doesn’t, just ask for your money back. It’s quick and easy.

🤑 How much does CyberGhost cost?

CyberGhost is an affordable VPN with plans starting from $2.75/month. There are always deals and discounts on so you can save on your subscription and even get a few months for free.

😃 Is CyberGhost unlimited?

CyberGhost places no limits on several of its features. For example, there are no caps on bandwidth or data, so you won’t see your connection slow down or cut off after hours of browsing, streaming, or torrenting. Your subscription also entitles you to unlimited use of all available features, including encryption, split tunneling, and server switching. The only place CyberGhost doesn’t allow unlimited access is when it comes to simultaneous connections. You’re allowed up to seven per subscription.

How many devices can I connect with CyberGhost?

CyberGhost allows 7 simultaneous connections, and that’s across most popular platforms, including iOS, macOS, Windows, Android, browsers, and your games consoles. If you install the app to your router, though, you can get unlimited simultaneous connections. 

Why is CyberGhost so slow?

The speed of your VPN connection depends on several factors, but the most important include how far away you are from the server and how many users are on that server. If you’re using a VPN to protect your data and privacy, connect to a nearby server for the best speeds. If you need to bypass geoblocks, you’ll need to connect to a server in the country of your choice, which may be far away. Use CyberGhost’s quick-connect feature first to see if it can connect you to a speedy server. If the speeds are too slow, simply try switching to another.

🤓 Who owns CyberGhost?

CyberGhost is owned by Kape Technologies, which is based in London. ZenMate and Private Internet Access are also part of the same group.

😉 Why should I use CyberGhost?

VPNs like CyberGhost offer a full range of helpful features. With a VPN, you can:

  • bypass geo-restrictions so you can enjoy content from around the world
  • overcome online censorship in oppressive countries
  • encrypt your personal data so that it doesn’t fall into the hands of cybercriminals and other third parties
  • hide your location and browsing history so as not to be tracked
  • speed up your internet connection if your ISP is throttling it

The Bottom Line

Efficient, user-friendly VPN with dedicated streaming and torrenting profiles

I spent a lot of time researching and testing CyberGhost, and I can confidently recommend it as a high-quality VPN. It has all the features of a leading service, and most importantly, it actually works as it claims it does.

What I liked:

  • Specialized servers for various streaming platforms
  • App shows load, distance, and number of users on servers
  • Highest server count I’ve found
  • Fast, reliable speeds
  • App is easy to use—great for beginners
  • Advanced encryption and security features
  • WiFi and HTTPs protection
  • App protection

What I didn’t like:

  • Doesn’t work in China
  • iOS apps are missing a lot compared to Android
  • Browser extensions are limited
  • Support is slow, even on the live chat
  • No transparency about server security standards

CyberGhost has a lot to offer. Its ease of use with apps tailored to VPN users of all abilities is one thing that really makes CyberGhost stand out.

Its apps offer features that many competitors don’t, like load percentages, specialized servers for streaming platforms, and HTTPs protection. And of course, it’s super secure, it’s reliable for bypassing geoblocks, and it offers advanced privacy features.

There are a few areas where I was let down. First, it doesn’t work in China. Finding a VPN that does is tough, but I expected CyberGhost to be on that list.

The inconsistencies between the Android and iOS apps are another key factor—I don’t like to see VPNs that favor some devices over others.

But the biggest downfall of all is the lack of honesty about server security standards. The fact that advisors are unable to share that information, and it’s not posted anywhere on the website, raises some questions about privacy.

Putting all that to one side, though, CyberGhost delivers. It’s speedy and safe (my extensive research and testing are more than enough to confirm that it is), and its apps are packed full of great features.

If you want a VPN that has a no-limits browser extension and works in China (and you don’t mind increasing your budget), check out ExpressVPN.

On the other hand, if you want a VPN that delivers super-fast speeds no matter the distance and offers a cheaper price point, check out NordVPN.

Get Started With CyberGhost Now!

  • Dedicated servers for torrenting and file-sharing
  • Automatic kill switch
  • Strict no-logs policy
  • Ultra-fast streaming on Netflix, HBO Now and BBC iPlayer
  • Massive network of over 6000+ servers in 90 countries
  • Connect up to seven devices per account
  • User-friendly interface with pre-configured profiles
  • Get started with CyberGhost VPN now
Money Back Guarantee (Days) : 45
Mobile app :
Number of devices per license : 7

Watch the short video review and tutorial below of CyberGhost VPN

CyberGhost VPN User Reviews

8.9
Based on 1796 reviews in 29 languages
Perfect Security - 10
Robert -
Sep 17, 2020

we have 5 devices and all a protected. It´s easy to install and it works perfect. You can quick change the country from where you are will have a internet connection. Additional the pricing is top, have an account for 2 years.

Cyber Ghost works great! - 10
Anonymous -
Sep 16, 2020

No complaints. I signed up, downloaded, and set it up easily. Right now I have it on three devices and all is working smoothly. I would recommend it to anyone. I'm a first time VPN user so, I can't compare it to any other but, then again, I don't have any reason to.

A Must have nowadays! - 10
4711GueA -
Sep 15, 2020

Nice to have some Cover in the net! Ghostie always has your back, with sufficient speed,reliable connection. Works like a charm, i'm loving it! Sometimes Ghostie is sort of picky, server wise, while connecting. But once connected, you won't even notice you're behind a proxy-service. I'd buy it again. Thanks a lot for taking care of the ongoing restriction and overdone control and spying on the net!

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