CyberGhost VPN Review by our expert
Rating ?
4.8 / 5.0
Features 4.7 / 5.0
Ease of Use 5.0 / 5.0
Pricing 4.7 / 5.0
Reliability & Support 4.8 / 5.0

CyberGhost blends the essentials of a VPN with an innovative approach. But is this combination successful enough to guarantee perfect privacy and limitless access to your favorite content in just a couple of clicks? The short answer is: absolutely. Made with German precision and attention to detail, CyberGhost is a stellar piece of software. Robert Kna...

updated: Nov 28, 2018
CyberGhost VPN User Reviews
4.5
Jennifer
Nov 28, 2018
  •  3
Doesn't do what I purchased it for :(

It is very user friendly, however, I purchased the VPN for access to the US Netflix and it worked for one episode before Netflix detected the VPN/proxy settings & stopped US access. Even after switching to various other countries IPs, Netflix continued to deflect the use of the VPN. Needless to say, I've cancelled my subscription. Seems like a great VPN if you're using it for anything other than an alternate location for Netflix access.


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    Hiria
    Nov 19, 2018
    •  1
    Refund no question asked yeah right

    I couldn't install their app cause of some framework files so they don't want to refund me, instead they want me to reinstall my whole system like i have time for this... so much for no question asked policy.


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      Leonard
      Oct 31, 2018
      •  1
      Cyber Ghost Performance Issue

      Before you purchase Cyber Ghost VPN Service check with friends that have their poor performance product and if you are running any firewall/antivirus software you will not want this product unless you enjoy having you download thru-put cut to a third of what it currently is running.


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        Features Description
        Number of Server Locations (countries) 60
        Number of servers 3000
        Number of IP Addresses 3000
        Does VPN keep logs No
        Includes Kill Switch Yes
        Devices per license 7
        Ease of use - CyberGhost VPN 5.0 / 5.0

        You can get your VPN up and running in less than a minute! Click on the download button below to go top CyberGhost’s page and follow their three simple steps:

        1. Choose a pricing plan that suits you

        2. Create a secure account

        3. Choose your payment method

        The app should download automatically. You will receive a welcome email with your information and a separate email with your invoice. Once the app downloads, it will provide instructions on how to install it. Enter the information you received in the welcome email to get started with your account. You can use your account on up to seven devices at the same time. If you need any help or guidance, CyberGhost has a very friendly support team that you can contact at any time.

         

        Download

        Watch the short video review and tutorial below of CyberGhost VPN
        Pricing 4.7 / 5.0
        18 Months
        $2.75 /month
        6 Months
        $4.99 /month
        1 Month
        $11.99/month

        CyberGhost offers several plans, ranging from a monthly subscription to long-term options of six months and one year.

        All CyberGhost plans are covered by the 45-day money back guarantee, and the iOS and Android app have a 7-day free trial.

        You can currently benefit from CyberGhost’s temporary Flash Sale and get an amazing price! Click here  to take advantage of this great deal before the time runs out!

        CyberGhost offers multiple payment options including standard credit cards, PayPal, and Bitcoin.

         

        Reliability & Support 4.8 / 5.0

        CyberGhost provides a dependable service with excellent uptime and a variety of support options.

        The live chat feature is pretty quick, but their representatives don’t seem to have the best knowledge. Their ticket system, on the other hand, is quite useful and provides good answers. However, you may wait a while before your ticket/email is answered. In fairness, our questions were intentionally complex — we asked about router setups and Netflix servers, and we got excellent responses. Much better to receive a detailed, thought-out reply than a lightning-fast but superficial one.

        If you’re the type of person to solve problems by yourself, CyberGhost helps out with well-written guides and a troubleshooter covering most issues. The FAQ is also great for getting basic information.

        All in all, this VPN cuts no corners when it comes to assisting users.

        The Bottom Line
        Daniel Krohn
        (Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)
        Efficiency meets plug-and-play functionality with this VPN

        When a VPN makes zero compromises with privacy and encryption, while topping things off with superb performance and accessibility, credit must be given where it’s due. CyberGhost knows all about that because it wasn’t always a leading service — but it is now.

        Thanks to a brilliant interface and a host of handy features, this VPN has the package even the pickiest are looking for. Whether you’re on desktop or mobile, on Windows or Linux, in need of robust protection or a tool against geoblocks — CyberGhost is consistently impressive.

        Sure, there are some rough edges, negligible as they are. On the whole, CyberGhost justifies its reputation as a top-shelf VPN service and earns our recommendation for beginners and pros alike.

        CyberGhost VPN
        4.8 / 5.0
        Detailed expert review of CyberGhost VPN
        Daniel Krohn
        (Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

        CyberGhost blends the essentials of a VPN with an innovative approach. But is this combination successful enough to guarantee perfect privacy and limitless access to your favorite content in just a couple of clicks?

        The short answer is: absolutely. Made with German precision and attention to detail, CyberGhost is a stellar piece of software.

        Robert Knapp, the VPN’s co-founder and CEO, chose Romania as its headquarters — partly due to the rapidly growing tech scene, but mostly because it’s one of the most privacy-friendly locations in Europe.

        Here’s why: the Constitutional Court of Romania (CCR) was the first institution to directly oppose the EU’s now-defunct Data Retention Directive, declaring it unconstitutional even in the face of heavy fines. This happened back in 2009, and again in 2014 with the infamous “Big Brother law”.

        Is CyberGhost Safe?

        CyberGhost operates in Romania, a country outside of the Fourteen Eyes alliance which takes privacy matters very seriously. This standard is upheld by the VPN itself — zero sensitive logs are kept, and there’s a detailed, transparent privacy policy explaining how your personal data is treated.Cyberghost's privacy policy

        Despite this, some concerns with regards to privacy arose together with CyberGhost's acquisition by Israeli company Kape Technologies. Previously knows as Crossrider, this now parent company was subject to many scandals and online bashing. The issues centered around the company hiding malware in its software bundles which would then defile the user's devices with “adware and other monetizing methods”. A while after the scandal, the company inevitably decided to change its name. The acquisition by a company with malware history raised the concerns of some users with regards to privacy and safety.

        Regardless of all this external fuss, CyberGhost did not make any changes to its policies and conduct (and does not intend to) as many users might have feared, neither publicly nor in secrecy! While its ownership did change, it continues to operate as a separate entity in safe-haven Romania. It's employees, management and services ultimately remain the same. 

        So the answer to the question of safety and disputed mysterious acquisition is simply: yes, CyberGhost is and remains just as safe!

        As for security, CyberGhost doesn’t disappoint with top-shelf AES-256 encryption and a wide array of protocols, from OpenVPN and L2TP/IPsec to PPTP. A kill switch and DNS leak protection are present, as is double encryption. This VPN is also a popular choice of users in China, bypassing the Great Firewall with ease and granting access to numerous blocked websites and services.

         

        Highlighting Features: Servers & Speeds

        Let’s talk servers: CyberGhost has plenty of them. The total number is a staggering 2,900+ across 60 countries, with new additions on a regular basis. Some of them are faster than others, but the average speeds are more than acceptable for any activity — even streaming and torrenting.

        Speaking of torrents, CyberGhost allows P2P on its servers, and port forwarding is available if you’re into uploading.

        CyberGhost can connect

        Moving on to the big highlight, CyberGhost recently introduced a completely revamped interface. It didn’t just improve visuals, but the overall functionality as well, turning this VPN from mediocre to a game changer. We’re talking about the extremely useful premade profiles.

        Drawing the Line: Pros and (a few) Cons

        If you like a simple VPN that does the job for you, CyberGhost fits the description. In a matter of seconds, you can select a profile for extra security on public WiFi, enhanced privacy, torrenting, and even unblocking. The latter even has a list of streams/services to choose from, with preconfigured settings. That way, you can unblock popular (and notoriously difficult) platforms like Netflix, BBC, Hulu, Sky, and many more.

        Of course, you can still choose servers and protocols manually. CyberGhost’s profiles are the fast, effortless alternative that works flawlessly.

        But what about cons? Well, we only found two, and they could easily be called subjective. One of them is related to support responsiveness — while the ticket and email systems are helpful, the answers weren’t exceptionally fast on average. However, the live chat (which is fast) does not provide the most thorough answers.

        The other one is the monthly plan, which is rather expensive. However, this is offset by CyberGhost’s no-fuss, 45-day refund period.

        Overall, CyberGhost is the perfect example of a service that reinvented itself, introduced new value for its customers, and became hugely successful because of it. This is reflected in the close to 50,000 daily online users — you’re welcome to join them if you’re looking for a capable, dependable, and hassle-free VPN.

        • Dedicated servers for torrenting and file-sharing
        • Automatic kill switch
        • Strict no-logs policy
        • Ultra-Fast Streaming on Netflix, Hulu, and BBC iPlayer
        • Massive network of over 2,900 servers in 60+ countries
        • Connect up to seven devices per account
        • User-friendly interface with pre-configured profiles
        • Get started with CyberGhost VPN now
        Money Back Guarantee (Days): 45
        Mobile app:
        Devices per license: 7
        Daniel Krohn
        (Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

        CyberGhost offers a “Torrent Anonymously” profile that lets you connect to P2P compatible servers. The company takes torrenting seriously, and will only connect you to servers that are in locations where it is legal to download.

        CyberGhost also prioritizes security when it comes to torrenting; it does not keep logs and offers IP and DNS leak protection.

        While there are only a number of P2P compatible servers to torrent on, the list of servers for general use (over 2,900 in 60+ countries) far exceeds some other VPNs we know of.

        We’re also fans of the unlimited bandwidth and ability to connect seven devices simultaneously.

        That being said, CyberGhost falls short of their customer service. Yes, the company does offer a Live Chat and email service, but it takes time to receive an answer. Luckily, the website offers tons of guides to help you troubleshoot, but if your answer isn’t there, it’ll take some time to find it.

        Along with the numerous guides, CyberGhost also offers a 45-day money-back guarantee. This is definitely a perk, but some customers noted that it took a very long time for CyberGhost to refund them (if they did at all).

        On the bright side, CyberGhost can bypass China’s Firewall. This is partly due to the fact that the company does not have any servers in the area and deliberately do so to stay away from the government’s radar.

        CyberGhost also manages to unblock a lot of streaming services, including Netflix. It took the company some time, but you can watch US Netflix with the correct servers. They still haven’t been able to figure out how to unblock BBC iPlayer, but it’s a work in progress.

        Overall, CyberGhost is a really decent VPN with reliable connections and speed. The affordable prices and numerous servers bring it to one of the top VPNs on our list.

        • Dedicated servers for torrenting and file-sharing
        • Automatic kill switch
        • Strict no-logs policy
        • Ultra-Fast Streaming on Netflix, Hulu, and BBC iPlayer
        • Massive network of over 2,900 servers in 60+ countries
        • Connect up to seven devices per account
        • User-friendly interface with pre-configured profiles
        • Get started with CyberGhost VPN now
        Money Back Guarantee (Days): 45
        Mobile app:
        Devices per license: 7
        Daniel Krohn
        (Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

        CyberGhost has an interesting strategy when it comes to connecting to servers. Instead of choosing one of their thousands of servers at random, the user chooses a profile and CyberGhost offers compatible servers based on their needs.

        For Windows, CyberGhost offers profiles that focus on surfing anonymously, streaming content, and encrypting an unprotected connection. This all falls in line with the Romanian-based company that offers leak protection, lots of security protocols (OpenVPN, L2TP-IPSec, and PPTP), and has a strict no-log policy.

        Even the list of servers(over 2,900 in 600+ countries) far exceeds some other VPNs we know of.

        We’re also fans of the unlimited bandwidth and ability to connect seven devices simultaneously.

        That being said, CyberGhost falls short of their customer service. Yes, the company does offer a Live Chat and email service, but it takes time to receive an answer. Luckily, the website offers tons of guides to help you troubleshoot, but if you answer isn’t there, it’ll take some time to find it.

        Along with the numerous guides, CyberGhost also offers a 45-day money-back guarantee. This is definitely a perk, but some customers noted that it took a very long time for CyberGhost to refund them (if they did at all).

        On the bright side, CyberGhost can bypass China’s Firewall. This is partly due to the fact that the company does not have any servers in the area and deliberately do so to stay away from the government’s radar.

        CyberGhost also manages to unblock a lot of streaming services, including Netflix. It took the company some time, but you can watch US Netflix with the correct servers. They still haven’t been able to figure out how to unblock BBC iPlayer, but it’s a work in progress.

        Overall, CyberGhost is a really decent VPN with reliable connections and speed. The affordable prices and numerous servers bring it to one of the top VPNs on our list.

        • Dedicated servers for torrenting and file-sharing
        • Automatic kill switch
        • Strict no-logs policy
        • Ultra-Fast Streaming on Netflix, Hulu, and BBC iPlayer
        • Massive network of over 2,900 servers in 60+ countries
        • Connect up to seven devices per account
        • User-friendly interface with pre-configured profiles
        • Get started with CyberGhost VPN now
        Money Back Guarantee (Days): 45
        Mobile app:
        Devices per license: 7
        Daniel Krohn
        (Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

        One of the big perks of using CyberGhost for Android is that it comes with a 7-day free trial. So, even if you’d rather use a different service, it’s still worth a shot. The Android app is specifically designed to auto-protect WiFi, stream securely, and surf anonymously.

        The app also includes an option to customize your server, which is pretty incredible for a VPN that offers over 2,900 servers in 60+ countries.

        We’re also fans of the unlimited bandwidth and ability to connect seven devices simultaneously. So, if you like their service, you can add your computer, tablet, and a few other devices all at once.  

        That being said, CyberGhost falls short of their customer service. Yes, the company does offer a Live Chat and email service, but it takes time to receive an answer. Luckily, the website offers tons of guides to help you troubleshoot, but if your answer isn’t there, it’ll take some time to find it.

        Along with the numerous guides, CyberGhost also offers a 45-day money-back guarantee. This is definitely a perk, but some customers noted that it took a very long time for CyberGhost to refund them (if they did at all).

        On the bright side, CyberGhost can bypass China’s Firewall. This is partly due to the fact that the company does not have any servers in the area and deliberately do so to stay away from the government’s radar.

        CyberGhost also manages to unblock a lot of streaming services, including Netflix. It took the company some time, but you can watch US Netflix with the correct servers. They still haven’t been able to figure out how to unblock BBC iPlayer, but it’s a work in progress.

        Overall, CyberGhost is a really decent VPN with reliable connections and speed. The affordable prices and numerous servers bring it to one of the top VPNs on our list.

        • Dedicated servers for torrenting and file-sharing
        • Automatic kill switch
        • Strict no-logs policy
        • Ultra-Fast Streaming on Netflix, Hulu, and BBC iPlayer
        • Massive network of over 2,900 servers in 60+ countries
        • Connect up to seven devices per account
        • User-friendly interface with pre-configured profiles
        • Get started with CyberGhost VPN now
        Money Back Guarantee (Days): 45
        Mobile app:
        Devices per license: 7
        Daniel Krohn
        (Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

        With its integrated MacOS app, CyberGhost is great to have on any Mac device. The easy-to download-and-install program works on all Mac OS, so it doesn't matter if you use High Sierra or Lion.

        As a VPN with 256-bit encryption technology, the Romanian-based company offers leak protection, lots of security protocols (OpenVPN, L2TP-IPSec, and PPTP), and has a strict no-log policy.

        Even the list of servers (over 2,900 in 60+ countries) far exceeds some other VPNs we know of.

        We’re also fans of the unlimited bandwidth and ability to connect seven devices simultaneously.

        That being said, CyberGhost falls short of their customer service. Yes, the company does offer a Live Chat and email service, but it takes time to receive an answer. Luckily, the website offers tons of guides to help you troubleshoot, but if your answer isn’t there, it’ll take some time to find it.

        Along with the numerous guides, CyberGhost also offers a 45-day money-back guarantee. This is definitely a perk, but some customers noted that it took a very long time for CyberGhost to refund them (if they did at all).

        On the bright side, CyberGhost can bypass China’s Firewall. This is partly due to the fact that the company does not have any servers in the area and deliberately do so to stay away from the government’s radar.

        CyberGhost also manages to unblock a lot of streaming services, including Netflix. It took the company some time, but you can watch US Netflix with the correct servers. They still haven’t been able to figure out how to unblock BBC iPlayer, but it’s a work in progress.

        Overall, CyberGhost is a really decent VPN with reliable connections and speed. The affordable prices and numerous servers bring it to one of the top VPNs on our list.

         

        • Dedicated servers for torrenting and file-sharing
        • Automatic kill switch
        • Strict no-logs policy
        • Ultra-Fast Streaming on Netflix, Hulu, and BBC iPlayer
        • Massive network of over 2,900 servers in 60+ countries
        • Connect up to seven devices per account
        • User-friendly interface with pre-configured profiles
        • Get started with CyberGhost VPN now
        Money Back Guarantee (Days): 45
        Mobile app:
        Devices per license: 7
        Daniel Krohn
        (Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

        One of the big perks of using CyberGhost for iOS is that it comes with a 7-day free trial. So, even if you’d rather use a different service, it’s still worth a shot. The iOS app is specifically designed to auto-protect WiFi, stream securely, and surf anonymously.

        Even the list of servers (over 2,900 in 60+ countries) far exceeds some other VPNs we know of.

        We’re also fans of the unlimited bandwidth and ability to connect seven devices simultaneously.

        That being said, CyberGhost falls short of their customer service. Yes, the company does offer a Live Chat and email service, but it takes time to receive an answer. Luckily, the website offers tons of guides to help you troubleshoot, but if your answer isn’t there, it’ll take some time to find it.

        Along with the numerous guides, CyberGhost also offers a 45-day money-back guarantee. This is definitely a perk, but some customers noted that it took a very long time for CyberGhost to refund them (if they did at all).

        On the bright side, CyberGhost can bypass China’s Firewall. This is partly due to the fact that the company does not have any servers in the area and deliberately do so to stay away from the government’s radar.

        CyberGhost also manages to unblock a lot of streaming services, including Netflix. It took the company some time, but you can watch US Netflix with the correct servers. They still haven’t been able to figure out how to unblock BBC iPlayer, but it’s a work in progress.

        Overall, CyberGhost is a really decent VPN with reliable connections and speed. The affordable prices and numerous servers bring it to one of the top VPNs on our list.

        • Dedicated servers for torrenting and file-sharing
        • Automatic kill switch
        • Strict no-logs policy
        • Ultra-Fast Streaming on Netflix, Hulu, and BBC iPlayer
        • Massive network of over 2,900 servers in 60+ countries
        • Connect up to seven devices per account
        • User-friendly interface with pre-configured profiles
        • Get started with CyberGhost VPN now
        Money Back Guarantee (Days): 45
        Mobile app:
        Devices per license: 7
        Daniel Krohn
        (Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

        If you’re looking for a dependable VPN in the USA, CyberGhost should definitely be at the top of your list. With over 210 servers available in the US (and 32 servers in Canada), you won’t have trouble getting high speed and a fast connection.

        CyberGhost’s list of servers (over 2,900 in 60+ countries) is just one of the things we like about it. We’re also fans of the unlimited bandwidth and ability to connect seven devices simultaneously.

        That being said, CyberGhost falls short of their customer service. Yes, the company does offer a Live Chat and email service, but it takes time to receive an answer. Luckily, the website offers tons of guides to help you troubleshoot, but if your answer isn’t there, it’ll take some time to find it.

        Along with the numerous guides, CyberGhost also offers a 45-day money-back guarantee. This is definitely a perk, but some customers noted that it took a very long time for CyberGhost to refund them (if they did at all).

        On the bright side, CyberGhost can bypass China’s Firewall. This is partly due to the fact that the company does not have any servers in the area and deliberately do so to stay away from the government’s radar.

        CyberGhost also manages to unblock a lot of streaming services, including Netflix. It took the company some time, but you can watch US Netflix with the correct servers. They still haven’t been able to figure out how to unblock BBC iPlayer, but it’s a work in progress.

        Overall, CyberGhost is a really decent VPN with reliable connections and speed. The affordable prices and numerous servers bring it to one of the top VPNs on our list.

        • Dedicated servers for torrenting and file-sharing
        • Automatic kill switch
        • Strict no-logs policy
        • Ultra-Fast Streaming on Netflix, Hulu, and BBC iPlayer
        • Massive network of over 2,900 servers in 60+ countries
        • Connect up to seven devices per account
        • User-friendly interface with pre-configured profiles
        • Get started with CyberGhost VPN now
        Money Back Guarantee (Days): 45
        Mobile app:
        Devices per license: 7
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