PrivateVPN Review by our expert
Rating ?
4.7 / 5.0
Features 4.9 / 5.0
Ease of Use 4.8 / 5.0
Pricing 4.0 / 5.0
Reliability & Support 4.9 / 5.0

PrivateVPN is slowly moving up in the VPN market. Its six simultaneous connections, no logs policy, and high speed are what most look for in a VPN. Instead of different subscription plans, PrivateVPN offers a single plan that users can subscribe to for 1 month, 3 months or 12 ...

updated: Feb 13, 2019
PrivateVPN User Reviews
4.8
Bonnie Soderqvist
Feb 13, 2019
  •  5
Absolutely love this VPN

This is a very good Private VPN and I will re-subscribe. Customer service is friendly and helpful. I like that I can change areas where I show a new IP number and I feel like everything I do or what I read isn't always watched. I am not doing bad things or looking at immoral sites but it is nobodies business what I do.


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    Paul
    Feb 1, 2019
    •  5
    Excellent VPN

    I have Been using for about 6 months now and no problems whatsoever. Speed is typically between 85% - 95% of my 100 Mbit/s ISP speed when connected to optimal server. No downtime experienced during the six months. Windows app is nicely laid out and can switch between simple and advanced view. Only takes a few minutes to become familiar with where things are. Also works great on my 2 Android tablets (6.0 & 8.0) with public Wi-Fi.


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      Robert McCutcheon
      Jan 30, 2019
      •  5
      Best VPN I've used

      The easy of connection and then having it run in the back ground is amazing. Sometimes I even look to see if I'm still connected because it's so smooth compared to others I've used. But there it is, connected and doing it's job.


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        Compare PrivateVPN with the top alternative VPNs

        Features Description
        Number of Server Locations (countries) 56
        Number of servers 100
        Number of IP Addresses 4000
        Does VPN keep logs No
        Includes Kill Switch Yes
        Devices per license 6
        Ease of use - PrivateVPN 4.8 / 5.0

        Installation of desktop and mobile application takes less than a minute; once you accept the privacy policy and download the software, it takes a minute to install. Their website also offers guides on how to set up their VPN on other devices.

         

        Mobile download:


        • Go to Google app store to install mobile application; no special permission is required

        • Login in with username and password

        • Choose your server location to start using



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        Watch the short video review and tutorial below of PrivateVPN
        Pricing 4.0 / 5.0
        24 Months
        $1.89 /month
        3 Months
        $4.20 /month
        1 Month
        $7.12/month

        PrivateVPN accepts different methods of payment including Bitcoins, PayPal and a variety of credit cards such as Visa, MasterCard, American Express, JCB, Discover and Diners Club international.

        A standard pricing plan is available with the option to subscribe for 1 month, 3 months or 12 months. All three plans offer the same features but the longer the subscription duration the greater the savings.

        Reliability & Support 4.9 / 5.0

        Support can be reached via email and live chat. When we sent an email to the support team about connecting to Netflix from outside the U.S. it took about 10 hours to get a response. Their live chat wasn’t available for two days when we wanted to ask about configuring a VPN, but once it was we received answers instantly.

        The Bottom Line
        Catherine Ablett
        (Security consultant and online privacy enthusiast)
        Reasonable Speeds and Good Reliability Equal A Good All Round Service

        PrivateVPN is packed with great features including a competitive pricing plan, robust encryption for ultimate privacy and security, and a strict no-log policy. It is not only super easy to install; it also has impressive connection speeds and is perfect for unblocking Netflix.

        Users can subscribe for the service anonymously using bitcoins. PrivateVPN offers value for money with its kill switch feature, DNS leak protection, support for six simultaneous connections, wide server network and true cross-platform compatibility.

        PrivateVPN
        4.7 / 5.0
        Detailed expert review of PrivateVPN
        Catherine Ablett
        (Security consultant and online privacy enthusiast)

        PrivateVPN is slowly moving up in the VPN market. Its six simultaneous connections, no logs policy, and high speed are what most look for in a VPN.

        Instead of different subscription plans, PrivateVPN offers a single plan that users can subscribe to for 1 month, 3 months or 12 months. The longer the subscription duration, the more generous the discounts are. It also offers a 30-day money back guarantee, but we did not succeed in canceling our account. The only way to cancel your account and get refunded is to contact them on their “Contact Us” page. They said they would refund us within five business days, but we never received it.

        That being said, the installation process is quite easy, and thPrivateVPN's Free Remote Help – which offers virtual help and installation via Team Viewer – is very unique.

        PrivateVPN can be installed on Windows, Android, iOS and Linux, and it only takes a few minutes. We also are a big fan of its clean, minimalist website that is easy to navigate (whether in Swedish, German, Dutch, or English).

        Like other VPNs, PrivateVPN supports a variety of protocols including OpenVPN, and their encryption is top-notch.

        However, we were most impressed with its speed. We had fast speeds on almost every server, except in Hong Kong, and we accessed US Netflix without a problem using their New York server, but not Chicago. (We were also able to access BBC Live on one server but not the other.) Since there are no bandwidth limitations and no downloading quotas, we were able to stream video easily.

        The only feature that falls up short is its customer support. While the team was able to answer our queries, the email took 10 hours. The Contact Form took 12 hours for a reply about a server issue, and when their suggestion didn’t work, it took another 14 hours for them to send the solution. This wouldn’t have been such an issue if their Live Chat was working, but it was unavailable for two days.

        Overall, PrivateVPN is great for security, anonymity, and streaming movies, but its customer support and refund policy could be better.

        • Easy desktop and mobile installation
        • No logs
        • Robust encryption: 2048-bit encryption with AES-256
        • Works with US Netflix and BBC Live
        • Imressive speeds and unlimited bandwidth
        • 30-day money-back guarantee
        • 6 simultaneous connections
        • Virtual remote help
        • Get started with PrivateVPN now
        Money Back Guarantee (Days): 30
        Mobile app:
        Devices per license: 6
        VPN Plans: www.privatevpn.com
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