BullGuard VPN Review (2019) - Surprisingly Better than Others

Guy Fawkes | Updated on 5th December 2019
Anonymous Cybersecurity Experts

Although they are brand new on the market and still undergoing development, BullGuard VPN has a lot to offer. They offer servers in 16 different countries, a no-log policy, and strong AES-256 military-grade encryption to secure your data. BullGuard delivers a solid base for surfing, streaming, torrenting, unblocking, and any other activity on the internet.

One of the most important things to mention about this provider is that it is a white-label version of NordVPN, ranked as the #1 VPN in the past two years.

Their server base is not very large, but does include a sophisticated Quick Connect feature. They currently have 16 servers in 16 countries. Although this is small compared to other providers, I wanted to test whether BullGuard could unblock Netflix and Hulu.

To my surprise, it successfully unblocked Netflix and Hulu for every country, including the US and UK. Moreover, BullGuard provides its users with unlimited bandwidth and lets you watch your favorite shows, wherever and whenever you want.

You can connect up to 6 devices with a single BullGuard VPN account. It is compatible with any device functioning on one of the major operating systems: Windows, MacOS, iOS, and Android.

BullGuard don’t offer much information about the encryption and security measures they use. Their website only says that they use AES-256 military-grade encryption, which secures your data and makes it untraceable, and offer a kill switch and automoatic connection for public wi-fi. If your primary concern is safety, BullGuard lacks the information to seem like a safe bet.

BullGuard currently offer a single payment option: a 1-year plan which is average in price. If you change your mind about your purchase, they have a 30-day money-back guarantee. This gives you time to decide if you’re sure about what BullGuard VPN brings on the table. They also provide multiple payment methods for their clients, including regular credit card, Paypal, Paynearme, wire transfer, and check/money order.

Bullguard says that their customer service is available 24/7 and in the following languages: English, Danish, German, French, Dutch and Swedish. I decided to test how quickly they respond and how helpful they are to customers and potential ones. Immediately after messaging, a representative responded saying that they will be with me in a few minutes. Less than five minutes later, they got back to me and patiently answered all my questions.

Overall, this new VPN provider is suitable for users who want a simple and easy-to-use VPN which covers the basics for online safety and surfing. It can unblock Netflix, but its small server network may stop you from streaming geo-restricted content from countries outside the network. If you'd like a more global streaming experience, see our best VPNs for streaming.

Even so, there is room for improvement in their advanced security measures, servers locations, and language accessibility.

Features Details
Number of countries with servers 16
Number of servers 16
Number of IP addresses 16
Does VPN keep logs? No
Does VPN include a kill switch? No
Number of devices per license 6
Ease of Use 4.2 / 5.0

Installation and set-up are very easy with this provider. After pressing the download button, a new window opens that runs you through the simple process. They also offer an app, which means using BullGuard on your phone is easy.

Once you create an account, choose which country you’d like to be connected through. In seconds, you will be connected to your chosen server and ready to start your safe online activity.

Should you happen to run into problems, Bullguard offers a “reconfigure” option. Clicking the button prompts the program to solve any technical issues. Or, you can simply get in touch with their 24/7 live chat support.

Pricing 4.0 / 5.0
2 Years Plan
$2.83 /month
1 Year Plan
$5.31 /month
6 Months Plan
$12.00/month

When it comes to payment, BullGuard offers a choice of payment methods including Paypal, Paynearme, Wire Transfer, and check/money order as well as the standard credit cards. BullGuard currently only offers a 1-year plan for an appropriate price, while it is still working out its other deals.

Reliability & Support 4.0 / 5.0

Bullguard scores really well on its customer service and support services. They run a 24/7 live chat available in multiple languages, so they are always ready to help their users. They are also very quick to respond to contact form and email inquiries, and answer within 24 hours.

The Bottom Line

A VPN that balances well security and functionality

What is the overall opinion on Bullguard? For such a new VPN, they provide good basics for streaming, unblocking, and surfing the internet with all the essential safety measures you need. Their no-logs policy gives them an advantage over the competition.

As well as their customer service, they offer a 7-day free trial followed by a 30-day money-back guarantee. However, there is plenty of space for improvement in terms of their server base, multi-platform friendliness, and most importantly, security.

For the best all-encompassing package, we recommend choosing a trusted vendor like NordVPN. Not only will you benefit from a larger global network and device compatibility, but top-level security measures will keep you better protected too.

  • Servers in 16 countries
  • No-logs policy
  • Up to 6 simultaneous devices
  • Multi-platform compatibility
  • Unlimited bandwidth & Unblocks Netflix and Hulu
  • 24/7 customer service
  • Get started with BullGuard VPN now
Money Back Guarantee (Days) : 30
Mobile app :
Number of devices per license : 6
VPN Plans: www.bullguard.com
BullGuard VPN User Reviews
3.0
Anonymous
  •  2
Bullgard Problematic

Lots of problems: Internet connection dropping, movies coming to a halt, VPN reconnecting and times out regularly, speed during trial 100mbs post trial, it's a good day if I can get 20mbs. Depending on who you Live chat with responses can be poor or helpful. Giving the opportunity to start again these guys would be way down my list. Good luck...


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    Bob Nicholls
    •  1
    BullGuard VPN

    Lots of problems:sync mail, Internet connection dropping, Microsoft games not connecting, timed out regularly, speed drops dramatically 25 down to around 14, not what one would expect for a paid program. In my case, Customer Service has been very slow and repetitive often waiting several days for an email response.


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      Andrei
      •  5
      Surprisingly Better than Others

      Faster for me. Easy to use for a non-tech guy. Great interface. I also caught a 53% discount off their page. When the server goes off it does not leave me exposed which is great. It is risk free because of the money back guarantee. I also think they excel with the no tracking policy.


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