CactusVPN Review (2021) - Good Overall, But Some Drawbacks

Author Image Alex (Shurf) Frenkel
Alex (Shurf) Frenkel | Ex-Hacker and Technical Researcher
Updated on 16th February 2021

CactusVPN is a VPN provider that offers fast, secure and anonymous internet connections through 35 servers in 20 different countries. We were disppointed to see that it can’t unblock Netflix, though. With a top VPN like NordVPN, you’d have access to over 140 geoblocked streaming services, which is quite a remarkable difference.

It uses six different VPN protocols: L2TP/IPSec, OpenVPN, SSTP, SoftEther, PPTP, and IKEv2. It provides strong data encryption and high speed connections, as well as unlimited bandwidth use. Peer-to-peer and torrent file sharing are allows on the Germany, Netherlands and Romania servers. CactusVPN also offers a SmartDNS option, which allows you to unblock over 200 websites.

CactusVPN is easy to configure and connect. It includes an apps killer feature, and is very user-friendly, even for beginners. The provider’s website makes it even easier to use this VPN service, as it contains many guides, tutorials and FAQs to help users.

It is compatible with several operating systems such as Windows, Mac OS X, iOS, Android, and Linux. This means it can be used on most desktop and laptop computers, as well as on most tablets and smartphones. It also works on routers, Apple TV, PlayStation 4, PlayStation 5, Xbox 360, Xbox One, and other devices. Multiple devices can be used in the same account simultaneously, as long as each is connected to a different server.

The pricing structure is a bit unusual. Users can select which server locations they are going to use: US VPN or UK VPN. As an alternative, users can select the Smart DNS option, or get the full bundle, which includes Smart DNS and all 25 servers. All these options are available monthly, quarterly or annually, with discounts of 30%, 40% and 54% respectively. Free 24-hour, no restriction trial accounts are also available for most options, with the Smart DNS option having a seven-day free trial period. There is also a 30-days money back guarantee.

If you’re looking for a VPN for streaming Netflix, though, we recommend you check out the best VPNs for Netflix instead.

Number of countries with servers 20
Number of servers 35
Number of IP addresses 35
Does VPN keep logs? No
Does VPN include a kill switch? Yes
Number of devices per license Unlimited

Ease of Use


1. Download CactusVPN
2. On “CactusVPN Setup” select “Run”
3. Go through the Set-up Wizard (you must agree to the Licence Agreement)
4. Click “Install”, if another pop-up appears also click “Install”
5. Click “Next”, then “Finish”
6. Select the VPN tab and enter your CactusVPN username and password
7. You can then select the country, city and protocol you wish to use, then click “Connect”
8. You can also go to the “settings” tab to alter how the VPN runs e.g. so that CactusVPN automatically connects when you turn your machine on

Compare CactusVPN with the top alternative VPNs


2 Years
$3.95 /month
1 Year
$4.58 /month
1 Month
$9.99 /month

CactusVPN offers subscriptions based on the location of the servers you want to access, available plans are: US VPN, UK VPN,  and the full bundle (which includes access to all 25 servers plus Smart DNS). Smart DNS can also be purchased as a separate option for those who don”t want the full bundle. Each of the plans are available to be subscribed to for 1, 3 or 12 months, with 24-hour trial accounts available for most plans – the Smart DNS has a trial period of 7 days. A 30-day money back guarantee is offered.

Reliability & Support


CactusVPN allows you to contact them directly using a support ticket, email or live chat. They also have an extensive FAQ section, including detailed set-up guides. The speed was excellent, we had no problems streaming videos and no connection issues.

The Bottom Line

Fast, simple, low cost, and reliable service with some limitations

CactusVPN is a great service for beginners, it is easy to set up, is very fast, and has a great low-cost service. The encryption is reliable, and everything is easy to understand. However, there are only servers present in 7 countries, the United States, United Kingdom, Netherlands and Romania, with torrenting only allowed on the Germany, Netherlands and Romania servers, and you are charged more if you want a package that includes these locations.

CactusVPN is great for someone new to VPN services and just wants some added security online, but those who will use more from the internet and expect to use P2P software regularly may find this option to be too restrictive. If you’re looking for a quick and easy set up, plus access to worldwide servers and P2P software, opt for a leading provider like CyberGhost.

Money Back Guarantee (Days) : 30
Mobile app :
Number of devices per license : Unlimited

CactusVPN User Reviews

Based on 9 reviews in 2 languages
Best VPN i have ever used. - 10

Been using this now for about 8 years without any issues, regular updates that improve the service.It Can sort servers by speed and gives you a kill switch to end programs in the event of a dropped connection but more also on reconnecting relaunch your apps something other providers don't have not even NordVPN has this functionality.

M Hern
Refund policy bogus - 2
M Hern

Ordered this service and worked well on ipad, But no app on fire tv. Support kept saying download from google play store but play store is not easily accessed from fire tv so service is useless to me. Contacted Cactusvpn and asked for refund as they have a so called 30 day refund policy but so far NO refund. Beware not for Amazon fire tv and DO NOT expect refund.

A definite option to consider for privacy and fast speed - 10

Three years without any major complaints or problems. Easy to navigate GUI and regular updates that improve the service. Cactus allows you to search servers based on best speed and gives you a kill switch to end programs in the event of a dropped connection. We have had one brief connection drop in three years. Pricing is great, and the service can be trusted.

Check the top 3 alternative VPNs

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