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ProXPN Review & Test 2021 - Keep This in Mind Before Buying

Author Image Ariel Hochstadt
Ariel Hochstadt | Ex-Google, International tech speaker
Updated on 16th April 2021

For many people, finding the perfect VPN is a top priority. It’s understandable; we all are looking to surf the web securely and privately and a good VPN can help us do just that. There are hundreds of VPNs out there at a range of prices, and if having a great VPN is important to you, then you’re most likely willing to invest a bit of money into it. However, with all of the options, it’s important to do some research and find out which ones are worth your money.

ProXPN is a little known VPN service that has been around for quite some time. But does the age of a VPN service correlate with its functionality? I did some investigating to find out. Unfortunately, I had issues accessing the ProXPN app on my laptop, as it was unavailable in my country. I reached out to their customer service for help, but for the purpose of this review, I scoured the Internet for all the information I could find on ProXPN.

What I found is an overpriced and outdated service that is good for torrenting and, sometimes, streaming from US Netflix. Keep reading for more details of my findings on ProXPN. For more VPN review articles, visit the vpnMentor website.

Short on Time? Here Are My Key Findings

ProXPN Features — Updated in May 2021

Number of countries with servers 12
Number of servers 20
Number of IP addresses 49
Does VPN keep logs? No
Does VPN include a kill switch? Yes
Number of devices per license 3

Streaming — Unblocks US Netflix

Through my research on ProXPN’s capabilities in unblocking popular streaming sites, I found that it is known for its success in unblocking US Netflix without much lagging or buffering. However, attempts to unblock other streaming platforms, such as BBC iPlayer, Disney+, Hulu, Amazon Prime Video,and HBO have not had similar success. Based on the documented slow speeds of the basic ProXPN plan, this definitely is not the best VPN if you are looking to stream. There are many other VPNs that unblock popular streaming sites.

Unblocked: US Netflix

Across my research, ProXPN was consistently able to unblock US Netflix, with minimal buffering or lag. This may be the strongest advantage of this VPN.

Blocked By: BBC iPlayer, Disney+, Hulu, Amazon Prime Video,and HBO

After digging for more information on ProXPN, I found that the VPN is not successful in unblocking other popular streaming platforms, BBC iPlayer, Disney+, Hulu, Amazon Prime Video, and HBO.

Speeds — Slow

From my research, speeds are said to be below average, ranging between 30-45Mbps, and the US and UK servers are, unfortunately, the slowest of them all. With these slow speeds across various servers, it is unlikely for gaming or streaming to be a pleasant experience. However, there are a few accounts of successful Netflix streaming. Even though ProXPN’s speeds are said to be fast enough for torrenting, if you’re looking for a VPN with the best speeds, you can take a look at our list here.

Are ProXPN’s Speeds Fast Enough for Gaming? Probably not

Because ProXPN was unavailable in my country, I was unable to test its speeds on any games. Although, from my research and its reputably slow speeds, I highly doubt that this is the VPN you want to use for gaming specifically. There are plenty of other VPNs that are fast enough for gaming purposes.

Server Network — Not Extensive

According to my research, ProXPN has servers in Canada, USA, Australia, Hong Kong, Costa Rica, France, Iceland, Japan, Netherlands, Singapore, Sweden, and Switzerland; it does not have servers in popular locations, like Russia or Germany. There are 19 servers in just 12 countries, a comparably small amount for VPN providers, especially at ProXPN’s price point.

Security — Not Very Secure

From the information given on its webpage, ProXPN has basic security features VPNGuard and encryption. ProXPN uses extremely basic software, that are commonly used for operating systems with DNS and built-in IP leak protection. Additionally, VPNGaurd lets you shut down specific programs automatically if your VPN disconnects, which is definitely a strong point.

ProXPN allows use of three protocols: OpenVPN, PTPP, and IPSec. IPSec is a relatively new protocol that is meant to be comparably reliable in its encryption methods. OpenVPN and PTPP are solid, well-known protocols that have both strengths and drawbacks.

In contrast, its encryption leaves much to be desired. It has a 2408-bit encryption key, meaning it is extremely vulnerable to hackers. If you’re looking for a secure VPN, ProXPN may not be right for you.

Privacy — Trust at Your Own Will

ProXPN has a privacy policy listed on its website, however it is extremely short– less than a page long. ProXPN is based in the Netherlands, a well-known country for privacy. They claim to only collect sign up information and nothing more; a standard no log policy, as they do not track any other user information. It does not log any user data, and keeps email addresses, passwords, and payment details private through “standard security measures.” Additionally, the service does not require users to provide a phone number. Of course, there is no way for us to test the validity of their privacy claims.

Its privacy policy has not been updated since September 2018, which is of some concern. Yet, this is consistent with the overall running of the ProXPN website, as much of its content is seemingly outdated.

Torrenting — P2P-Friendly

From my research, ProXPN is, surprisingly, a torrent-friendly VPN. ProXPN is great at preventing IP leaks, and includes a killswitch, allowing you to download freely with a secure identity and location. Although speeds are generally slow, ProXPN is said to be a reliable VPN for torrenting.

Does ProXPN Work in China? — Uncertain

Since I am not located in China, there was no way for me to test whether or not ProXPN is strong enough to withstand the Great Firewall. While they have a Hong Kong location for their server, it is unclear whether or not this would work in mainland China. I sent the customer support an email with this inquiry and they provided me a simple response, stating that while they have had client success stories using the VPN in China previously, there is no guarantee that it will work.

Based on my judgement and experience using VPNs in China, ProXPNs encryption is likely too outdated for use in China. China is very strict in recognizing VPN usage, and has blocked the OpenVPN protocol completely. On their Help page, ProXPN suggests using OpenVPN, however, they do acknowledge that certain protocols are blocked in certain Asian and Middle Eastern countries. Additionally, their killswitch is not the most reliable, and there is no stealth protocol, disabling this VPN from bypassing China’s DPI, making ProXPN an unreliable VPN for mainland China.

Simultaneous Device Connections — Allows Multiple Connections

On the ProXPN website, they do not give an exact number for how many devices you can connect on one account. But from my research, it seems that you can connect up to four devices simultaneously, but ProXPN suggests connecting different devices to different servers.

You can check this easily by connecting multiple of your own devices at the same time. Check your speeds on different devices to see if any have slowed down due to added connections or if there are any errors occurring.

Device Compatibility — Compatible with a Range of Devices

According to the ProXPN website, its service is compatible with Linux, Windows, Android, Chromebooks, IOS, and Mac. The website has download links that take you directly to the Apple App Store and Google Play Store. However, ProXPN does not offer options for routers, TVs, or gaming consoles.

Ease of Use

7.0

Set-Up & Installation — Simple and Quick

Signing up for ProXPN is quick and easy. Its landing page and website pages are incredibly basic, making it easy for even first-time VPN users to navigate. All you need is an email address, simple password, and payment method, and you’re ready to download the app. The ProXPN website even takes you straight to the app store of your choice when you click the respective download link.

However, I faced an issue when I attempted to download their app onto my MacBook Air and iPhone X. I was greeted with a notification stating that the app was not available in my country. I sent a message to their customer support to get to the bottom of it.

Compare ProXPN with the top alternative VPNs

Pricing

8.5
Black
$6.25 /month
Platinum
$8.33 /month
Gold
$9.98 /month

From my research I found that ProXPN has two plans: a basic account and premium account option. Basic accounts are said to slow internet speeds dramatically, have limited server locations, and an allowance of juist 500MB of data a month. The premium accounts, on the other hand, are considerably overpriced for a VPN with so few features.

The premium account comes with a range of payment options, that range based on the subscription duration. The shorter the subscription, the higher the monthly cost; the catch is that there is no monthly plan. Pricing starts at a minimum of 3 month long subscriptions. This means, if you’re looking for a short term VPN service, you may need to look elsewhere, because you are required to pay for at least 3 months to get started. There is, however, a 30-day risk-free trial, so there is potential to get your money back if you are not satisfied with ProXPN’s services.

ProXPN allows users to pay with Visa, MasterCard, American Express, or PayPal. There is also an opportunity to apply a coupon code, something you may be able to find online.

Reliability & Support

8.0

ProXPN describes their customer support as “friendly” and “professional,” and my research is consistent with this claim. Its email support service is said to be extremely friendly and willing to go the extra mile to solve any issues. It does not have a live chat feature, so you have to wait for email responses to solve any problems. Average wait time is about 24 hours. The website also lists their Twitter as a point of contact, but when I went to visit its account, it was suspended due to violating Twitter rules.

From my experience contacting ProXPN’s customer support, it took about eight hours to receive a response. I asked them how to download their VPN, since I received notifications of the VPN being unavailable in my country in my many attempts. They sent back a thorough response, with step-by-step instructions on how to install their service in my country. I tried out their alternative method, however was still unsuccessful.

The Bottom Line

Final Verdict

Overall, I found that ProXPN is simple to install, but overpriced, outdated, and not secure. While it sign up and installation is fairly simple, there are no opportunities for anonymous payment. Similarly, you must purchase a minimum of three months to get started, however there is a 30-day risk-free trial. Yet, its scarce amount of servers in unpopular locations make ProXPN an undesirable way to spend money, even with the chance of getting it back. You can stream from US Netflix, but it is unable to unblock any of the other popular streaming sites. Its security and privacy features have not been updated in almost three years, leaving users in the dark about their true level of protection.

  • Free Service is Available
  • 24 Hour Support
  • OpenVPN with 512-bit Encryption
  • Online FAQ for Basic Questions

FAQs on ProXPN

Is ProXPN safe?

Probably not. ProXPN has basic security features VPNGuard and encryption, however the encryption is weak and dated. There is a killswitch, which is important for torrenting.

Can ProXPN unblock Netflix?

Yes, through my research, ProXPN was consistent in its ability to unblock US Netflix.

Will ProxpN slow my speeds down?

Yes. Across the board ProXPN was consistent in its slow speeds.

Money Back Guarantee (Days) : 30
Mobile app :
Number of devices per license : 3
VPN Plans: www.proxpn.com

ProXPN User Reviews

5.3
Based on 9 reviews in 1 languages
David Johnson
Used to be good, but apparently out of business now - 2
David Johnson

I have had a "lifetime" subscription for many years and they used to be a really good option and worked well, but trying to go to their website today (2/6/2021) shows that the SSL certificate expired 24 days ago and the client will no longer connect. I guess I'm going shopping for a new VPN provider...

Sorry guys
A privacy service sharing your private details - 2
Sorry guys

I used ProXPN a few years ago, mainly because it was advertised in one of my favorite podcasts: Security Now! I once had a problem with the service, so I contacted their support. A few days later I got a marketing call from someone in the US (I'm from Europe and ProXPN was the only English-speaking company I had direct contact with at the time). Additionally, ProXPN was the only English-speaking company that had my mobile phone number at the time. This means they must have shared my private details (phone number or even more) with someone. As a PRIVACY SERVICE. Needless to say, I advise everyone to avoid them at all costs. Their business is privacy and sharing contact details of your customers with a third party is at a minimum major breach of trust if not a legal offense in countries with privacy-respecting laws (i.e. not the US). Looking at their website now in 2021 makes them look even shadier: Invalid SSL-certificate and all of a sudden their based in Nevada. A few years back they claimed to be based in the Netherlands.

Harrie
Crooks, it's a scam, they are out of service - 2
Harrie

It used to work but since half a year they're off line and no service. They keep telling 'the servers will be up soon again' but it's no use. They're not offering any service any more. But they still are open for new clients!!! So be aware!!!

Check the top 3 alternative VPNs

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