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SwissVPN Review 2022 - Keep This in Mind Before Buying

Author Image Kennedy Otieno
Kennedy Otieno | Cybersecurity Researcher
Updated on 11th January 2022

SwissVPN has been operating since 2000, but it hasn't built a reputation for trust. I found some worrying information about how its parent company, Monzoon Networks AG, handles your private information (it stores your personal information for 10 years!). You might ask, do you still get ample protection with its OpenVPN, L2TP/IPsec, PPTP, and SSTP protocols?

I tested the VPN’s security, streaming, speed, ease of use, and customer support. It doesn't offer native apps, but you can install it manually on Android, iOS, Windows, macOS, and others.

SwissVPN only has 1 server (and it’s in Zurich). So, it’s only useful if you need a Swiss IP. The server unblocked Netflix, Disney+ and Amazon Prime Video libraries in Switzerland, but I couldn’t access Netflix US and BBC iPlayer. It was also slow and unstable for streaming — my speed dropped by 60%.

It allows P2P, but isn’t safe enough due to the lack of a kill switch and DNS leak protection (it leaked my DNS requests). Paying extra for its Firewall option takes care of these problems.

SwissVPN uses AES 128- and 168-Bit encryption, which are inferior to the 256-bit encryption that most privacy-focused VPNs use. So what level of protection can you expect from SwissVPN? How intrusive is its privacy policy, and is it worth your money?

Short on Time? Here Are My Key Findings

SwissVPN Features — Updated in January 2022

8.4
💸 Price $6.55/month
📝 Does VPN keep logs? Partially
🖥 Number of servers 1
🛡 Kill switch No
🗺 Based in country Switzerland
📥 Supports torrenting Yes

Streaming — Can’t Unblock Sites Outside Switzerland

You only use SwissVPN to stream Swiss content. Because it only has Swiss IPs, you can’t unblock Netflix US, Hulu, Disney+, BBC iPlayer, ESPN, or any foreign streaming services.

Unblocked: Swiss Versions of Netflix, Amazon Prime Video, and Disney+

I accessed the Swiss versions of Netflix, Amazon Prime Video, Kodi, and Disney+ (with Swiss titles), with the VPN.

A screenshot showing SwissVPN unblocked Netflix in Switzerland

I watched the documentary Die Frauen Der Wikinger— The Viking Women on Netflix, Switzerland

A screenshot showing SwissVPN unblocked Disney+

I watched the mini-series, Die Protokollantin on Disney+

Blocked By: Netflix US, Amazon Prime Video US, YouTube US, Disney+ US, BBC iPlayer, HBO Max

Streaming platforms outside Switzerland (like Netflix US, Amazon Prime Video US, Disney + US, BBC iPlayer, and HBO Max) isn’t possible with SwissVPN, because it only has Swiss IPs.

So, SwissVPN isn't good for unblocking streaming platforms. Instead, find a VPN that is optimized for streaming and has servers in many countries.

Speeds — Capped and Unstable

SwissVPN is too slow for most activities and doesn’t maintain consistent speeds.

At its peak performance, my speed was 15%–20% slower than the standard 15Mbps it ought to offer. Other times, it dropped by up to 60% within short intervals (causing video buffers on Netflix ).

Speeds of a VPN depend on factors like your connection, server congestion, or your distance from the server.

A screenshot of SwissVPN speed tests results

Speed was below 15Mbps and fluctuated throughout the testing period

You can purchase SwissVPN’s Speed Boost feature (at CHF 2.00/$2.20) and lift its limit to 30Mbps. There weren’t significant speed improvements when I used the Speed Boost trial offered with my basic account (available for 3 hours, 5 times a month).

Are SwissVPN’s Speeds Fast Enough for Gaming? No

SwissVPN is not ideal for gaming because its speeds are unstable.

Gaming requires around 5Mbps download and 3Mbps upload speeds. Because of its slow and inconsistent speed, SwissVPN won’t load fast-paced games (like Call of Duty) smoothly if you use a connection under 10 Mbps. The VPN also increases latency to 290ms, which is above the 150ms maximum recommended for most online games.

Still, I played Roblox online on my 30Mbps connection without any problems.

A screenshot of Roblox game loading while connected to SwissVPN

I played Roblox while connected on SwissVPN

Server Network — Coverage is Too Limited

SwissVPN operates 1 data center in Zurich, which makes it less useful.

My speeds were inconsistent due to overcrowding on SwissVPN’s only 1 server. Videos loaded slowly, and I couldn’t play HD Netflix titles. The server also restricted me to streaming content only in Switzerland.

Thus, the small server network makes it unreliable for activities like streaming, gaming, and torrenting.

Security — Basic Protection with Some Failures

SwissVPN provides only basic security and needs to upgrade its features.

It has the OpenVPN, Stealth (SSL VPN/SSTP), PPTP, and L2TP/IPSec protocols. All these are safe except PPTP, which many VPNs have dropped (avoid it if the others are available on your device).

Its MPPE/AES 128- and 168-Bit encryption are inferior to the military-grade AES 256-bit encryption used on many VPNs today. However, it integrates the Diffie-Hellman (1024-bit) key exchange mechanism that is secure for public communications, so it's still safe.

SwissVPN doesn’t have a kill switch. Your IP might leak if your connection to the server drops. My DNS requests also leaked while using the VPN and ISPs could see my searches.

A screenshot of SwissVPN's DNS leak report

DNS leaks happen on SwissVPN

I purchased a Firewall (at an extra CHF 2.00/$2.20) and it filtered the network packets from my device (by blocking all incoming internet connections but allowing the leaving traffic). It prevented my IP address (including IPv6) and DNS requests from leaking whenever connections dropped.

The firewall feature is also important for protecting against malware/DDoS attacks, and it can be configured based on 5 TCP/UDP ports’ rules.

A screenshot of SwissVPN IP leak test

SwissVPN secures IPv4 and IPv6 connections

Privacy — Not Very User-Friendly

SwissVPN's privacy policy is intrusive, and it stores your data longer than required.

I studied its policy and found that Monzoon Networks AG (the telecommunications company that created SwissVPN in 2000) collects your IP addresses, MAC address, location, session ID, phone number, and email address. This is much more than what many VPNs collect, and it is not good for your privacy. It can improve transparency by inviting auditors to scrutinize how it collects and uses this information.

The company has a clause that it doesn't guarantee protection of your data from third parties.

A screenshot of SwissVPN's data protection policy

Monzoon does not protect your data from third parties

It can also use your logged data for marketing and promotional services with its hotspot partners.

Monzoon states in the privacy policy that it can hand over your data to the Swiss law enforcement if requested to.

Another concern I have is that hackers can steal your financial data from its database (years after leaving the service) since it stores your personal information for 10 years. Swiss law requires ISPs to store users' connection data for only 6 months, not 10 years.

A screenshot of SwissVPN's data storage policy

Monzoon stores personal data for 10 years

Moreover, you may not always enjoy the data retention laws in Switzerland while using SwissVPN. It can store your data in a location outside the Swiss DSG regulations, like Frankfurt-Germany which is subject to GDPR privacy laws.

Torrenting — Works but It Is Risky

SwissVPN works with torrent clients, but doesn’t guarantee full protection.

(My team and I don't condone illegal torrenting. Understand the regulations in your country to avoid violating the laws).

I tested SwissVPN with BitTorrent and uTorrent. It worked though, my IP address leaked each time the connection dropped. It does not have a kill switch or SOCKS5 proxy firewall to reinforce safety while torrenting. Also, the connection wasn’t steady, and it took 4 minutes to download my 75MB file.

A screenshot of P2P sharing while connected to SwissVPN

You can use SwissVPN with torrent clients

SwissVPN’s privacy policy is not torrent-friendly (authorities can obtain your data from Monzoon).

Does SwissVPN Work in China? No

There is no surety that SwissVPN bypasses The Great Firewall of China.

I didn’t get a response from the support about its usability in China. Its website doesn’t offer any information either.
There is a likelihood it can work in the country because it uses the SSL protocol which is great for bypassing censorship. However, the long distance between Zurich and China means it won’t be very helpful because of slow speeds.

Thus, I concluded that SwissVPN wouldn’t work well in China.

Simultaneous Device Connections — Has a Small Device Limit

SwissVPN allows only Unlimited device connections. I configured it on my Windows laptop, desktop, and my smartphone. You can connect 2 more devices by paying an extra $2.20 (CHF 2.00) per month.

Device Compatibility — Works on Most Devices

The variety of devices SwissVPN supports include:

  • Window versions 7–10, XP, and Vista
  • Mac OS X
  • Android
  • iOS (iPhone/iPad)
  • Linux (Ubuntu, Mint, and Fedora)
  • Routers (Asus, DD-WRT)
  • Gaming consoles

It doesn’t, however, have a native app for any of the devices.

SwissVPN supports OpenVPN, L2TP, SSTP, IKEv2, and PPTP protocols on Windows 10. Mac/iOS/Android lack IKEv2 and SSTP protocols.

A screenshot of SwissVPN's protocols compatible with with Windows 10 devices

L2TP, SSTP, PPTP, and IKEv2 protocols configurable on Windows devices

Ease of Use

8.9

Set-Up & Installation — Not Very Straightforward

SwissVPN doesn’t have a downloadable app, so the manual process of configuring it on a PC or smartphone’s operating system might be frustrating for beginners.

It provides a guide on its website — I used it to set up the manual connections on my Windows 10 computer quickly. You can also use OpenVPN GUI or Viscosity clients to set up the OpenVPN protocol.

Compare SwissVPN With The Top Alternative VPNs

9.9
9.5
9.3
9.3

Pricing

6.0
Monthly
$6.55 /month

SwissVPN's price is too high for its minimal use.

The basic plan costs $6.55/month and you get only 1 server whose speed cannot exceed 15Mbps/5Mbps. You can renew SwissVNP for anywhere between 1–12 months.

Its extra features (30Mbps Speed Boost, 3-device limit, Firewall) cost CHF 2.00 /$2.20 each.

Only my email was required to purchase the service through PayPal (Visa, Mastercard, American Express, Swiss PostFinance, and Twint are also accepted). It doesn't offer anonymous payment like Bitcoin.

SwissVPN does not offer any money-back guarantee.

You can test the L2TP/IPSec, SSL VPN (SSTP), and PPTP protocol speeds for 24 hours before buying (you can’t use them for browsing or Netflix streaming). To access this trial, enter "connect-test.swissvpn.net” as the VPN server address and “swissvpntest” as both the username and password during manual configuration.

Reliability & Support

8.5

SwissVPN customer support isn't available 24/7, though it is resourceful.

It offers assistance (in native English and German) via email and FAQ database.

My email response came after 36 hours, which isn't timely if you want immediate assistance. However, the staff was friendly and provided helpful answers.

A screenshot of SwissVPN's customer support email response

I received helpful answers from customer support after 36 hours of waiting

The Bottom Line

Final Verdict

SwissVPN is an overpriced VPN with minimal use.

It has low performance on speed, security, and privacy. Thus, it isn’t ideal for streaming, gaming, or torrenting.

I’d only recommend using SwissVPN to get a Swiss IP address.

  • Based in the Swiss Privacy haven
  • Unblocks Netflix, Amazon Prime Video, and Disney+ in Switzerland
  • Offers static IP address
  • Supports IPv6 connections
  • Supported on most devices

FAQs on SwissVPN

Is SwissVPN safe?

No. Even though it uses secure encryption protocols, it doesn't have a kill switch and will leak your DNS. See all the security features available.

Can SwissVPN unblock Netflix?

No. It can only unblock Netflix in Switzerland. See my full streaming experience.

Will SwissVPN slow my speeds down?

Yes. Speed cannot exceed 15Mbps. Find out about the consistency of the speed.

Money Back Guarantee (Days) : 0
Mobile app : Y
Number of devices per license : Unlimited
VPN Plans: www.swissvpn.com

SwissVPN User Reviews

7.0
Based on 4 reviews in 2 languages
PEDRO
REALLY WORST SERVICE! - 2
PEDRO

Fake trial only for swissvpn.net site and without OpenVPN connection. Without any own MSI or EXE VPN client. Too few servers and quite expensive for such large restrictions P.S. What has been said here is confirmed in this article swissvpn.net/help.php

Some dude
Very good - 10
Some dude

Easy to set up, no custom software required works nicely on Windows, Mac and Android

John
Really Fast Service! - 10
John

Even though I’m based in New Zealand, I can access the internet through SwissVPN at such speeds that I barely notice that I’m not connected in the normal direct way. I use the service to protect my privacy after having had a problem with scammers before, and I recommend that everyone do the same. There is barely any slowdown for such a high level of security!

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