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How to Fix HBO’s Not in Service Area Message – 2021 Update

Notice: You need a VPN and an HBO GO subscription in order to fix this error message. If you already have a subscription, keep reading below. If you don’t have a subscription, check out this article on how to get HBO GO without an American credit card.

When you’re all ready to spend the evening eating popcorn and catching up on your favorite HBO shows, the last thing you want to see is this error message:

HBO GO error message

Without a quality VPN, you’ll see this annoying message on your screen

Whether you live outside the US or are just abroad on vacation, it’s frustrating to get blocked from streaming content just because of your location.

Sadly, HBO GO has a geo-blocker which prevents any user from accessing it if they are located outside of the US. This is due to copyright laws.

Luckily, there’s a way to get around this block, and we show you how to do it below.

How to Unblock HBO GO: Quick Guide

  1. Choose a VPN with US servers. CyberGhost is our top choice for streaming HBO GO.
  2. Install your VPN app and connect to a server in the US.
  3. Create or sign in to your HBO GO Account. (If you don’t have an account, this article shows you how to get one.

Watch HBO with CyberGhost!

Unblock HBO GO with a VPN

HBO fans outside of the US may be disappointed to be blocked from their favorite shows. Luckily, VPNs are an easy solution.

A VPN will mask your IP address and let you connect to servers in different locations around the world.

This tricks geoblocked websites like HBO GO into thinking that you’re located within their service area. This article and explanatory video show you how VPNs work.

HBO GO is not the only streaming service with geo-restricted content. Other services such as Netflix and BBC iPlayer place the same obstacles for their users based on their location.

The only tried and true method of unblocking this content is with a VPN, but not all VPNs can successfully bypass the strict geoblocks on streaming sites.

Not All VPNs Work with HBO GO

Many popular streaming websites have begun to implement anti-VPN blocks after discovering that people were accessing geo-restricted content with a VPN. This essentially detects VPN traffic and blocks it.

The notorious VPN block knocked out many VPN providers when it came to this specific purpose.

Today, only a select few VPNs are able to seamlessly access geo-restricted streaming content. When you are choosing a VPN to use with HBO GO, you should look for the following features:

  • Servers located within the US. HBO GO is only available to viewers within the US, so you must choose a VPN that will allow you to connect to a US server.
  • The ability to bypass HBO GO’s VPN blocks. We are going to give you a list of tested VPNs that can definitely access the service.
  • High-speed connections and unlimited bandwidth so you can stream your favorite shows in HD with no buffering delays.
  • Strong security features to protect your data and privacy, such as military-grade encryption, an automatic kill switch, and a strict no-logs policy.

We saved you the time of this research and compiled a list of the best VPNs with these features. All of the VPNs on this list have been thoroughly tested to make sure that they work with HBO GO.

The Best VPNs for Watching HBO GO

1. CyberGhost – Top Choice for Streaming HBO GO

CyberGhost is not only a crowd favorite VPN, but also our top choice for streaming HBO GO. With its preconfigured streaming profile with a dedicated HBO server and impressive list of 7,300 servers—including 600+ in the US alone—CyberGhost easily sneaks past HBO GO’s geoblocks.

You can watch all your favorite HBO shows in HD without being interrupted by buffering thanks to CyberGhost’s high-speed connections and unlimited bandwidth.

You also will never have to worry about your safety online while you are protected by CyberGhost’s high-end security features, including military-grade encryption, malware protection, and ad blocking.

CyberGhost has dedicated apps for a wide variety of devices and allows up to 7 simultaneous devices with a single account, which makes it easy to watch HBO GO on any device.

You can test out CyberGhost for yourself with a 7-day free trial on your mobile device or a 24-hour free trial on your computer.

Monthly CyberGhost subscriptions come with a risk-free 14-day money-back guarantee, while subscriptions of 6 months or longer come with a generous 45-day money-back guarantee.

CyberGhost can unblock:
  • Dedicated streaming profile with servers optimized for: Netflix, BBC iPlayer, Sky Go, Comedy Central, Eurosport, ESPN, and others.

Supports torrenting:

  • Yes; dedicated profile shows countries and number of users.

CyberGhost works on these devices:

  • Windows, macOS, Android, iOS, Amazon Fire Stick, Android TV, Linux, and Chrome.
September 2021 Deal: CyberGhost is currently offering 83% off its most popular plan! Take advantage of this offer now and save more on your CyberGhost subscription.

Watch with CyberGhost Now

2. ExpressVPN – Superfast Speeds to Watch HBO GO in HD

ExpressVPN has earned a reputation as the fastest VPN on the market, which makes it a great option for streaming on HBO GO.

The VPN’s large network of 3,000 servers includes hundreds of servers in the US, so overcrowding is never an issue. With lightning-fast speeds and unlimited bandwidth, you can watch your favorite HBO shows in HD without ever being interrupted by buffering.

ExpressVPN allows you to connect up to 5 simultaneous devices, and user-friendly dedicated apps are available for all major platforms, including routers and smart TVs.

The VPN protects your data with top-notch security features, including 256-bit encryption and an automatic kill switch.

You can read what users have to say, or take advantage of ExpressVPN’s no-questions-asked 30-day money-back guarantee to try out the service for yourself. There is also a 7-day free trial offered for Android and iOS devices.

ExpressVPN can unblock:
  • Netflix, Hulu, HBO, Amazon Prime Video, Showtime, Sling TV, DAZN, and BBC iPlayer.

Supports torrenting:

  • Yes, all servers support P2P activity.

ExpressVPN works on these devices:

  • Windows, macOS, Android, iOS, Android TV, Linux, Chrome, and Firefox. It also offers an app for use with certain routers.
ExpressVPN’s latest deal September 2021: Get 3 months completely free on your annual subscription with this current offer! It’s not for certain when this deal will end so it’s best to check the deals page to see if it’s still available.

Watch with ExpressVPN Now

3. PrivateVPN – Budget-Friendly Way to Watch HBO GO

PrivateVPN has a smaller network than the other vendors on this list, with 100 servers in total. However, PrivateVPN is still a great budget-friendly option that has no trouble accessing HBO GO on its 14 US servers, and most users report excellent speeds.
This is a great VPN for beginners because of its user-friendly apps and remote installation assistance. You can connect to PrivateVPN on up to 6 simultaneous devices. That makes PrivateVPN a good choice if you access your HBO account through Amazon Prime Video.

In addition to offering unlimited bandwidth, PrivateVPN will also keep your data private and safe with robust security features.

You can take advantage of PrivateVPN’s 7-day free trial and 30-day money-back guarantee to find out if the service is right for you.

PrivateVPN can unblock:
  • Netflix, Hulu, HBO, Hotstar, Amazon Prime Video, and BBC iPlayer.

Supports torrenting:

  • Yes, all servers support P2P activity; list of P2P-optimized servers available through the app.

PrivateVPN works on these devices:

  • Windows, macOS, Android, and iOS.

Watch with PrivateVPN Now


You can watch HBO GO from anywhere in the world on using a high-quality VPN.

A trustworthy VPN will allow you to stream your favorite shows while also protecting your personal information from hackers, attackers, and spies.

All the services on our list will unlock HBO GO safely no matter where you live, so there’s no longer anything stopping you from catching up on your favorite shows. Start watching now!

Further Reading

Want to save some of your hard-earned cash? Our budget-savvy experts have compiled a list of the best VPN deals currently available.

Interested to see what Netflix US has to offer? These top VPNs can help!

If you want to protect more than one device, take a look at the best VPNs for multiple connections.

Privacy Alert!

Your data is exposed to the websites you visit!

Your IP Address:

Your Location:

Your Internet Provider:

The information above can be used to track you, target you for ads, and monitor what you do online.

VPNs can help you hide this information from websites so that you are protected at all times. We recommend ExpressVPN — the #1 VPN out of over 350 providers we've tested. It has military-grade encryption and privacy features that will ensure your digital security, plus — it's currently offering 49% off.

Visit ExpressVPN

About the Author

  • Author Image Ran Greenberg
  • Ran Greenberg New-Media and online expert, Venture Capitalist and investor

Ran Greenberg is an entrepreneur and Investor with vast experience in BD & Venture Capital, identifying and leading high-tech investment opportunities. Hands on experience with due diligence and strategic analysis, deal structure, Board Member in portfolio companies post investment until IPO or M&A. Holds negotiation & conflict management skills, out of the box thinking, team building & management experience.

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