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On Dedicated Servers and DNS Leaks- RapidVPN Discusses

RapidVPN emerged in the shadow of persistent threat to the security of information from hackers, data sniffers, and online thieves. As they moved from fixed lines to mobile internet access points (via Wi-Fi, WLANs, Hot Spots, etc.), the threat perception to privacy and anonymity of internet users increased many fold. We spoke to Sales Manager Robin Leiser to learn the ins and outs of how they operate their service.

Please provide some background about RapidVPN.

RapidVPN stepped into the picture in 2007 with the sole aim to provide cutting-edge technological solutions to this problem, that was threatening to engulf large swathes of cyberspace. We explored the VPN route and sought to empower it with the adoption of sophisticated encryption technology at multiple levels to secure the online information from identity theft attacks.

With this roadmap in mind, we invested heavily in R&D and the result is the emergence of a VPN service that spans the length and breadth of the globe and trusted by thousands of satisfied customers across the world. The goal is realized by skilful heads and experienced hands of our professional team of network security experts and computer wizards.

What makes RapidVPN unique compared to its competitors?

Firstly, all of our servers are powered and hosted on dedicated servers. It means you always experience high speed and network uptime. Secondly, there are no registrations required to use our services, which means that using our service, you will always stay anonymous.

What measures are being taken in your company to prevent outsiders as well as employees from looking at your users data?

As I mentioned, we don't register our clients at all, so there is no user data in our data-bases.
Second, only level 1 staff members have access to our systems. Who are level 1 staff? Only the CEO and founders.

What's the difference between dynamic VPN and dedicated VPN?

A dynamic VPN involves the assignment of a different IP address to each individual every time they log on to their computer, or at least, each time the Internet Service Provider deems it necessary to change the IP address.
Dedicated VPNs provide users with a single, static IP address that is only for that user. Dedicated VPNs provide users with their own private and secure IP for when logging into secure sites online, this IP address does not change. Having a private, dedicated VPN is particularly useful when banking, accessing secure corporate sites, or when looking on IP restricted websites as they provide personalized security. It is also possible to have a dedicated VPN in the country of your choice so that each time you log in to that particular server you are assigned with a dedicated IP address automatically- saving you time and effort. If you need to know what your IP address is at all times then you should consider a dedicated VPN service.

What's a DNS leak and how can it be prevented?

When using a VPN, the DNS request from your browser is routed through a set of anonymous servers thereby protecting your internet service provider (ISP) details and IP address. A DNS leak occurs when a browser fails to recognize that you are using a VPN and send the DNS request to the internet service provider directly thereby disclosing your location. There are several ways of Prevent DNS Leaks:

Change DNS Servers

If the internet service provider assigned you specific DNS servers, you can quickly be preventing them from tracking the sites that you visit frequently by changing the servers. Sometimes, this simple move will not only protect your identity online but also improve the internet speed if you change to less-congested servers.

Use VPN Software with DNS Protection

Not all VPN software has a DNS protection feature. Therefore, it is imperative to check the specific features of your preferred software to know if it offers this protection.

Make Use of VPN Monitoring Software

Thanks to advancement in technology, there is a broad range of VPN monitoring software online that you can use to curtail DNS leaks. Compare and contrast the various options available to find one that is reliable and in line with your needs and preferences.

Disable Teredo

Teredo is computer Windows-based technology that is designed to facilitate communication between two IP protocols. This software has the potential to cause a DNS leak, and so it is recommendable to disable it.

Clearly, it is possible to prevent DNS leaks without breaking a sweat or incurring huge expenses. The most important thing to remember is to use reliable VPN software and check the settings to ensure that the DNS protection feature is on. Go an extra mile and install monitoring software to identify any leaks and resolve them before disaster strikes.

What kind of services do you offer to business clients?

RapidVPN has the capacity to provide up to 1000 simultaneous (connections) for businesses. Many businesses use RapidVPN to allow their employees have a more secured network connection for a minimal cost.

How do you see the future of online security in 5 years from now?

One of the advancements that you can expect to see in the next five years is the combination of biometrics with internet security technologies. Currently, IDS relies on both dynamic and static monitoring systems that are set to detect abnormal network accesses as well as direct attacks on servers. Inclusion of biometric technology in the equation will facilitate correct identification of the persons accessing a particular database thereby barring individuals who do not have the necessary accreditation from accessing the stored information.

I also perceive insurance companies coming up with policies that protect their customers from online security breaches. They might have to come up with their VPN and advanced security measures to ensure that the stored data is kept secure always.
Finally, government agencies and businesses will work together to come up with policies that will prevent cyber criminals from launching and installing heinous malware and spyware on computers and servers without the consent of the owners.

About the Author

Ditsa Keren is a cybersecurity expert with a keen interest in technology and digital privacy.

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