BlackVPN Review & Test 2019- Keep This in Mind Before Buying

When you are looking for a VPN service, you want quality, security, and features. BlackVPN, which is based out of Kowloon, Hong Kong, is able to offer all of those things and more, making it a good choice for many out there in need of a trustworthy VPN. They’ve’ been rated as one of the most reliable and fastest VPN services, and they have 100Mbit and 1000Mbit connections.

One of the biggest concerns people have when they choose a VPN is whether the company logs any of their information or not. With BlackVPN, you never have to worry about logs. They do not have DNS logs, they do not keep traffic logs, and they do not even have connection logs. However, they do keep your email address and your payment history. The company offers servers in a number of different locations all around the world including the United States, Canada, Brazil, Romania, Russia, Ukraine, and Singapore.

When you use BlackVPN, your real IP address will not be shown to the services or sites that you visit and use. All of the traffic is encrypted, which means you do not have to worry about the ISP or the government monitoring your activity on the web.

They also offer a number of different VPN routers including a TV router, privacy router, global router, and single VPN router. You are able to use BlackVPN with a number of different types of operating systems and devices including Windows, Mac, Linux, routers, Android, iOS, pfSense, and Windows Phone. They offer L2TP/IPSec (4), OpenVPN, and PPTP. You are able to use BlackVPN on up to three devices at a single time, and each of those devices can be used to connect to different VPN locations if you choose.

The company does not offer a free trial, but they do have a 14-day money back guarantee. It is a no questions asked refund. Simply let the company know, within 14 days, if you need to get a refund. If you have any issues with the service, whether it is during the setup or while you are using it, you can contact their customer support for help.

BlackVPN offers a number of benefits to the users, but they do have their own set of rules by which the customers need to abide. Those rules are that you cannot spam, you cannot hack, do no harm to others, and do not do P2P on servers outside of the privacy locations. Naturally, they also have their full Terms of Service, which you will want to read before you sign up with them.

Features Details
Number of countries with servers 16
Number of servers 27
Does VPN keep logs? No
Does VPN include a kill switch? No
Number of devices per license 3
  • No traffic logs, connection logs, or DNS logs
  • Works with Windows, Mac, Linux, routers, Android, iOS, pfSense, and Windows Phone
  • Easy to set up and use
  • Customer service is available
  • Get started with BlackVPN now
Money Back Guarantee (Days): 14
Mobile app:
Number of devices per license: 3
VPN Plans: www.blackvpn.com
BlackVPN User Reviews
3.5
Anonymous
  •  2
Abandoned apps and non existing customer-service

I decided to try them out by downloading their android app (to be able to apply for the 3 day trial) After getting a "problem contacting the server" error, I sent them an email regarding appliance for their ios beta app through testflight. As they did not answer, I went for a monthly sub as I thought there would be no harm in this, regarding their 14 Day Full Money Back Guarantee. I downloaded the macOS client + configuration files and got it up and running though i found the setup somewhat complicated compared to other new friendly providers. The interface was for me somewhat clunky and buggy and therefore I tried contacting them again to apply for their Money Back Guarantee. Still no answer. In conclusion I cannot recommend blackVPN because of this: Emails and ticket system seems abandoned just like their android app hasn´t been updated in nearly two years?


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    Anonymous
    •  4
    Solid VPN, No Leaks, Poor Customer Service

    Black VPN does what it is supposed to, and is a cut above the rest for speed and security. Cannot get it to leak DNS, IP, etc.. But, and this is a big but, their customer service is PP. You will likely have problems getting it to work right out of the box, and you will be on your own to figure out the networking aspect of their Open VPN software. I would give it 5 stars if not for their pathetic email ticket customer support.


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      DS
      •  1
      Deceptive Company/Promises

      They are the worse, they promise services and don't deliver. I Cannot get in touch with Support. They Will NOT refund your money. They're the most deceptive vpn services out there. STAY FAR AWAY from them.... You've been warned.


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