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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

ExtremeVPN Review 2024 — Fast and Cheap, but Is It Safe?

Our Score: 8.0/10
Ranked 14th out of 285 VPNs
Doris Muthuri Updated on 5th April 2024 Fact-checked by Matthew Amos Senior Writer

ExtremeVPN is a new service getting a ton of hype due to its reasonable prices and impressive performance. But does it have what it takes to compete with its much more established competition?

To satisfy my curiosity, I thoroughly explored everything it offers. I tested all its features, including speeds, security and privacy features, gaming and torrenting capabilities, and ease of use.

ExtremeVPN is worth a try, but it has yet to catch up to the best VPNs. It offers excellent speeds and some of the best customer support around. However, it lacks a few advanced security features, like an ad blocker, and currently has limited device compatibility. If you want to avoid risking it with a new service, check out this list of the top VPNs available today.

Try ExtremeVPN Risk-Free >>

Short on Time? Here Are My Key Findings

Pros

Cons

ExtremeVPN Features — 2024 Update

8.0
💸 Price 3.29 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 6500+
💻 Number of devices per license 10
🛡 Kill switch Yes
🗺 Based in country Virgin Islands (British)
🛠 Support 24/7 live chat

Streaming — Great For Secure Streaming

9.0

Our global team had great experiences securely streaming the platforms available in their respective regions. Most team members could stream in HD and didn’t encounter any buffering.

ExtremeVPN could also hypothetically allow you to access content from other regions. However, this action goes against most streaming services ToS and is seen as copyright infringement. Our testers only streamed platforms available in their respective countries for these tests.

Important. At vpnMentor, we stand firmly against copyright infringement. ExtremeVPN enforces a stringent no-logs policy, ensuring that your online activities remain unrecorded. This places the responsibility to use the service ethically on you. We strongly advise you to adhere to the terms and conditions of any streaming platform you use.

Works With: Netflix, Hulu, Disney+, Amazon Prime Video, Max, Peacock, BBC iPlayer, ESPN+, and ITVX

Our tester in the US could securely stream on Hulu without any issues. On most servers, the shows loaded instantly, and she could stream in HD without buffering.

Screenshot of Disney+ player streaming Flipped while connected to an ExtremeVPN US serverVideos loaded quickly and played back without any buffering

She also tested ExtremeVPN with other platforms such as Netflix US, Peacock, Crunchyroll, YouTube TV, Max, and others, and its US servers worked just as well.

Our teammate in the UK also tested it with platforms such as BBC iPlayer and ITVX. Our UK colleague could also instantly load HD videos on Netflix UK. He mentioned that it did take a few tries before he could log into his iPlayer account. However, once he logged in, he could stream without any issues.

Testers in Australia and South Africa had no issues streaming their local libraries with ExtremeVPN either. This was impressive because most platforms utilize anti-VPN technologies. While these are meant to prevent people from watching in unapproved regions, you can still get blocked even when you’re using servers in your own country.

Overall, ExtremeVPN will be an excellent streaming VPN for many people. However, remember to check if ExtremeVPN has servers in your region before you choose it for secure viewing. My team and I do not recommend using it (or any other VPN) to watch content unavailable where you live.

Speed — Usually Offers Fast Rates

8.4

ExtremeVPN gave us fast speeds overall — especially on servers nearby. My team members and I also tested dozens of ExtremeVPN servers in different locations worldwide, purely for speeds. We only carry out these tests to demonstrate a VPN's overall performance. As mentioned earlier, we urge you to always use your VPN responsibly.

To ensure fairness, all our speed chart tests are recorded from a single location using the same internet connection. Our dedicated UK tester observed speeds on each server at least 10 times before creating averages. She used the WireGuard protocol since it was the fastest.

Screenshot of a speed chart showing rates on a variety of ExtremeVPN's internationalHer speeds fell 7% on servers nearby and 25% on distant ones

The local UK server dropped our speeds by only 5%. This is impressive, considering that most VPNs decrease speeds by 10-20% on nearby servers.

Screenshot of Ookla speed tests done with no VPN and while connected to ExtremeVPNThis nearby server only lowered our download speeds by 4%

Some servers far away dropped our speeds significantly. For instance, we lost approximately 85% of our speeds when we connected to the server in Barbados. Although Barbados is far from London, this was surprising since we had better results with some more distant servers.

This leads me to believe there was some overcrowding on the Barbados server. Support told me the app automatically chooses the least crowded server in the location you choose. However, I wish it displayed a load percentage, like many other VPNs do.

When I tested speeds from my location in Nairobi, I had similar results for both servers nearby and far away. So overall, ExtremeVPN has very good speeds. I’ve only tested a handful of VPNs that are faster, and not by much.

Gaming — Good Ping On Nearby Servers

8.2

ExtremeVPN let me play Roblox with practically no lag while connected to a server in South Africa. This was the closest server to my location in Nairobi and had a ping of 51ms. I also tested it with servers in the US and Europe and, in most cases, could play without any issues. The ping on the servers I tested ranged between 55-123 ms.

For reference, you need a ping that’s below 85ms to get quick responses to your inputs while gaming.

Screenshot of Roblox being played while connected to ExtremeVPN South Africa serverI never experienced delays on any of the games I played

I couldn’t get my game to load at all when I tested the server in India (ping 300 ms). I could load games with servers in Houston and Japan, but I always struggled to get my character to respond instantly when I entered commands.

Overall, ExtremeVPN works well for gaming, but only on servers nearby. However, this isn’t a huge deal because I’ve never found a VPN that works well for gaming on faraway servers.

Server Network — Large With Great Distribution

7.6

ExtremeVPN has a large server network of 6,500 servers in 78 countries. There are only a handful of VPNs with more servers and locations overall. However, a larger number of the top VPNs do give you access to more countries.

The servers are very well distributed globally, with some in every continent. I like that it has servers in some rare countries like Bulgaria and Lithuania too. It also has servers in Russia which is very rare even for top VPNs.

Screenshot of ExtremeVPN's Windows app highlighting the list of serversClick the star icon to bookmark your favorite server

I wasn’t satisfied with the answer I received when I asked customer support whether or not ExtremeVPN owns all its servers. The agent merely told me that it co-owns its servers but didn’t provide more information.

I tried to follow up, but the agent told me that’s all they know. I always lean towards VPNs that own all their servers since that cuts out a middleman. On the plus side, it does use RAM-only servers. These add an extra layer of privacy since they delete all data with each reboot.

I also like that ExtremeVPN servers are city-level, which should let you easily estimate a server’s distance from you. Unfortunately, support could not clarify what percentage of the servers are virtual. There’s no information available about which servers are physically located either. So, you’ll never know how far away they really are.

ExtremeVPN doesn't provide dedicated IPs, which is disappointing. Dedicated IPs are useful for maintaining a stable and unique online presence, important for activities such as running a website.

Most top VPNs do offer dedicated IPs for an additional fee. If this feature is important to you, you can find VPNs with great server networks that offer dedicated IPs in this list.

Security — Has the Most Crucial Features

7.4

ExtremeVPN keeps you safe online with all the necessary security features. So, it's a good choice for providing protection from hackers and snoops.

However, you will miss out on a few advanced features, such as ad and malware blockers, private DNS servers, and double VPN. If you want all the latest security options, check out this list of VPNs that offer more premium features.

Encryption

ExtremeVPN uses military-grade AES-256 encryption for a high level of security for your data​. This encryption is nearly uncrackable and is used by all the top VPNs in the market.

Security Protocols

ExtremeVPN allows you to switch between OpenVPN, IKEv2/IPSec, and WireGuard protocols. I was happy to see WireGuard as one of the options because it’s the best protocol for maintaining high speeds without compromising your online security.

OpenVPN is also a great addition as it is an open-source protocol. It benefits from continuous scrutiny and contributions from a global community of developers, enhancing its security. You can also connect to older protocols like PPTP or L2TP, but I’d only do this as a last resort as the newer protocols are better overall.

Kill Switch

ExtremeVPN offers a kill switch known as IKS. This is a critical security feature that immediately disconnects your device from the internet if the VPN connection unexpectedly drops.

Screenshot of ExtremeVPN's Windows app highlighting the kill switchYou can also configure split tunneling in the settings window

This prevents your IP address and personal data from being exposed. It's particularly useful in ensuring continuous protection, especially when using unsecured networks like public WiFi.

IP & DNS Leak Protection

It also offers IP and DNS leak protection, which is crucial. This feature makes sure that all your internet traffic, including requests to resolve domain names, is routed through the VPN's encrypted tunnel. This prevents accidental exposure of your real IP address or DNS requests.

Screenshot of tests done on ipleak.net while connected to a Belgium ExtremeVPN serverIt never revealed my location during tests with 10 locations

Additionally, it protects you from WebRTC leaks (short for real time communication). I also appreciate that it has IPv6 protection as that technology is becoming more popular.

Split Tunneling

ExtremeVPN also offers a split tunneling feature, which allows you to choose which apps go through the VPN's encrypted tunnel and which connect directly to the internet. This can help manage bandwidth and ensure sensitive activities are protected while allowing less critical applications direct internet access, optimizing performance without compromising security.

Privacy — Doesn’t Store Your Data

8.0

ExtremeVPN is privacy-friendly, but I have a small concern. I would prefer proof that its policy has been independently audited to verify its privacy practices, with the results openly shared.

Does ExtremeVPN Keep Logs? No

ExtremeVPN has a strict no-log policy, so it won’t log or store your data. Its privacy policy clearly states that it only collects the data necessary to maintain its service. It collects:

  • Username
  • Password (kept encrypted)
  • Email address
  • Payment details

It also states that it stores program analytics and statistics to improve overall service delivery. However, none of this data is identifiable.

Screenshot of ExtremeVPN's privacy policy showing the data it collectsIt only collects the information you give them to sign up

While reviewing the privacy policy, I found a section that wasn’t very clear. But, an agent quickly clarified that ExtremeVPN doesn’t collect any activity or connection logs.

Was ExtremeVPN Audited? Maybe

I couldn’t find any concrete proof that ExtreemeVPN's policies or apps have undergone independent audits. When I connected with support to get more information on this, the agent told me that they had been audited by multiple parties. I asked to see the report or some kind of proof, but the agent couldn’t provide either of them.

So, I can’t tell for sure whether or not it has been audited. Top VPN services often hire independent experts to make sure they follow their policies. I have no reason to believe ExtremeVPN hasn’t done this, but I would find them more trustworthy if these reports were publicly available.

Based in the British Virgin Islands

ExtremeVPN is strategically headquartered in a privacy-friendly country. It’s renowned for its robust privacy laws and absence of mandatory data retention regulations. The BVI's independence, even from the UK, which is part of the 5/9/14 Eyes surveillances group, means it's less likely to share data with other countries. This, along with ExtremeVPN's policy of not storing user data, make it a secure choice for privacy.

Does ExtremeVPN Work in China? No

Unfortunately, you can’t use ExtremeVPN in China. I contacted customer support, and the agent confirmed that the VPN won't work in that region.

Screenshot of a live chat response where ExtremeVPN agent confirming that it doesn't work in ChinaMost VPNs I have tested struggle to work in China

Although the Chinese government has banned some VPNs, there haven’t been any publicly-reported cases of tourists getting penalized for using one within the country. My team and I don’t condone any illegal activities, and I highly recommend that you familiarize yourself with the country's laws before you choose to use a VPN there.

If you decide to use a VPN, you can try one of these providers that have been proven to work in China.

Torrenting — Great Choice, and Supports P2P on All Servers

9.0

ExtremeVPN is a great option for torrenting. I downloaded a 1.2 MB file in less than 15 minutes while connected to a South African server — it takes me about 12 minutes with my base connection. So, ExtremeVPN hardly increased my wait times at all.

This was really impressive since the server is more than 4,500 km away. Unfortunately, this was the closest server to my location in Nairobi, so it could be even faster for you. It also offers port forwarding, which you can use to increase your downloading and seeding speeds.

I felt safe torrenting with ExtremeVPN because of its kill switch and DNS/IP leak protection. This is in addition to its solid privacy features, which are important in a VPN for P2P.

Torrenting is legal in most countries, but downloading copyrighted files isn’t. My team is strongly against copyright violations, so we ask that you please only access torrents in the public domain.

Installation & Apps

6.8

Installation & Apps — Easy-to-Use but Doesn’t Support All Devices Yet

I found ExtremeVPN apps to be intuitive and straightforward to install and use. When you download the app, the home screen will automatically show the server closest to your location. If you don’t have a server preference, you simply need to click the huge power button to connect.

A screenshot of ExtremeVPN's clutter-free user interfaceI never had any issues finding locations or specific settings

If you need to find a particular server, simply click on the Locations button on the left side, and the list will pop up. You can then scroll to find your preferred server or use the search bar.

For the first 2 days after I installed the app on my device, I could easily connect to any server without issues. However, on the third day, I couldn’t connect to any server at all. When I contacted customer support with this issue, the agent suggested that I reinstall the app. I did as advised, and it worked like a charm. Thankfully, that was the only issue I faced in this regard.

Setup & Installation

I first tested ExtremeVPN with my Windows PC, and it took me less than 5 minutes to install and connect to a server in South Africa.

Screenshot of ExtremeVPN's download pageFor your mobile device, you'll install it from your store

I like how sleek and simple the apps are as well.

Device Compatibility

ExtremeVPN currently only works with Windows, macOS, Android, and iOS. I was especially happy to find that ExtremeVPN will offer full support for routers soon. This is one of my favorite compatibility features. It allows me to protect all my household devices without needing to connect them separately.

However, It doesn’t have native apps for some of my favorite devices, such as my Firestick. It also doesn’t offer any browser extensions, but the agent told me that these are underway and will come soon. If you want a VPN that’s supported routers for years, I recommend you check out this list of VPNs with a wider range of compatibility.

Desktop — Apps for Windows and Mac

ExtremeVPN only has apps for Windows and Mac, but not Linux. Both apps are pretty similar and offer identical features.

Once you install the app on your Windows device, click on Locations, pick a server, and then click the power button. You can also click Preferences if you want to customize more security features, such as the kill switch.

Android and iPhone (iOS)

The Android and iPhone apps are pretty similar, too. However, they don’t offer some features that are available on the desktop apps, such as a kill switch. Strangely, the Android app didn’t prompt me to log in until I tried connecting to a server. Otherwise, it worked perfectly fine.

These apps will surely improve over time, but you can get one of the best VPNs for your mobile device in this list.

Apps for Android TVs

You can download a complete app for your Android TV from the Google Play Store. I’m very happy to see this since there is a lot of sensitive data stored on your smart TV. Support also told me a Firestick app is under development but isn’t currently available.

Router Compatibility

ExtremeVPN will offer great support for routers very soon which is a huge plus since some of the smaller VPNs I have tested are not compatible with routers. It also plans to sell pre-configured routers that come with the VPN installed.

I’m excited for the app because it will offer many features most VPNs don’t support on routers. For example, it will have a kill switch and split tunneling. I also love that it will let you drag and drop your devices onto different servers. ExtremeVPN plans to support most modern routers too.

Simultaneous Device Connections

You get 10 simultaneous device connections with each subscription which is more than many premium VPNs. I tested this out by connecting my Windows laptop, 2 Android phones, and an iPad, and there was no difference in the quality.

Pricing

6.8
12 Month
$ 3.29 / month per month
6 Months
$ 5.15 / month per month
1 Month
$ 10.59 / month per month

Pricing — Expensive Monthly Plans, but Affordable Long-Term

There are three subscription plans available, with the longest one providing the most value. The one-month plan is suitable if you're unsure about your long-term VPN needs, and it's comparable to the price of most top VPNs monthly plans.

With both the 6 and 12-month plans, you pay in advance. The yearly plan costs only $3.29/month — a 69% discount compared to the monthly option. However, the price may increase on renewal.

All plans come with a 30-day money-back guarantee. There’s also a 7-day free trial available for mobile apps. I started my test of its refund policy by requesting a cancelation and refund through ExtremeVPN’s live chat.

I received my refund eventually, but I had to follow up via email twice. The live agent had told me my request was being processed, and that I should await a response. However, a week later, no one had been in touch. After sending my 2 emails, someone finally asked me to share a screenshot of my original payment.

Screenshot of an email response where ExtremeVPN agent requested some additional information to process my refundI got my refund 3 days after I sent what they asked for

On a more positive note, I was happy to find that ExtremeVPN allows you to pay with various cryptocurrencies. You can also purchase a subscription with Visa, Mastercard, Paypal, and more.

Reliability & Support

8.4

Reliability and Support — Friendly and Quick to Respond

ExtremeVPN has reliable 24/7 chat support that is easy to access. Upon connection, you're promptly assisted by a real person, unlike some VPNs that use automated bots. The support team is friendly and quick to resolve issues. When I contacted them, it never took more than a minute to get answers to my questions.

Screenshot of an chat support conversation with ExtremeVPN agentExtremeVPN agents gave me good answers to my questions

I contacted support over 30 times on different days at various times and always received an immediate response. They consistently had answers for me — although sometimes they weren’t very satisfactory. For example, the agent told me that their privacy policy was audited but couldn’t provide any proof.

You can also contact customer support through ticketing in your client area or via email. Every time I tried to raise a ticket, the page froze and wouldn’t load. I also sent an email but never received a response. However, I’m not complaining since the 24/7 chat support was very helpful.

It has a detailed guides section but other than that, I found the knowledge center to be fairly empty. There are only about 3 FAQs, and the “Learning Centre” page is completely empty. Like in many areas, I expect this to improve over time.

Compare ExtremeVPN With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.5
Our Score: 9.4
Editors' Note: Intego, Private Internet Access, Cyberghost and Expressvpn are owned by Kape Technologies, our parent company.

The Bottom Line

Final Verdict — A Good Option But With Some Flaws

There’s a lot to like about ExtremeVPN. It offers excellent speeds, doesn't collect or share your data, and has highly responsive customer support. Plus, it works great for gaming and torrenting and is backed by a reliable money-back guarantee.

However, it has a few drawbacks preventing it from being a top VPN. It doesn't offer the most advanced security options and may not support your device. Plus, its short-term plans are pretty expensive. You can get a VPN from this list that offers advanced features and is compatible with most devices.

  • Excellent speeds
  • Strict no-logs policy
  • Military-grade encryption with a kill switch
  • Excellent 24/7 live chat support
  • Great for gaming & streaming

FAQs on ExtremeVPN

Is ExtremeVPN safe?

Yes, ExtremeVPN is safe. It offers reliable security features like AES 256-bit encryption, IP/DNS protection, and a kill switch. On top of that, it doesn’t log sensitive information that can be traced back to you.

Is ExtremeVPN any good?

Yes, ExtremeVPN is a pretty good VPN. It has great speeds and industry-standard security features to protect your privacy online. It performed great for gaming and torrenting. However, some VPNs in the market have larger server networks and are compatible with more devices.

Is ExtremeVPN trustworthy?

Yes, ExtremeVPN is trustworthy. It has great security and privacy features to protect your data and privacy online. Plus, ExtremeVPN doesn't store any information about your location or browsing activities. It’s also located in the British Virgin Islands, which lacks data retention laws and is outside the 5/9/14 Eyes’ jurisdiction.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 10
VPN Plans: extremevpn.com
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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About the Author

Doris is a tech writer and a cybersecurity researcher for vpnMentor. She is enthusiastic about educating people about their rights to online freedom and provides actionable ways to protect their data.

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