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FrootVPN Review & Test 2021 - Keep This in Mind Before Buying

Author Image John Denton
John Denton | Cybersecurity Researcher
Updated on 13th June 2021

FrootVPN makes a lot of bold claims as a VPN service, and it seems that many of them hold up under review.

Founded in Sweden in 2014, FrootVPN now boasts over 300,000 subscribers around the world.

As I was researching FrootVPN, I was impressed by the company’s 150 servers and 32 countries. The VPN offers connections in countries rarely used by other VPN services, and I never experienced any connection issues with their servers. And the impressive torrenting/P2P network is thanks to FrootVPN’s long-standing commitment to supporting P2P downloads. In fact, the company was famously promoted on the torrenting site The Pirate Bay because of the VPN’s extensive torrenting/P2P system.

FrootVPN utilizes L2TP, PPTP, IPSec IKEv1, and OpenVPN protocols, so you have all of the standard options when compared to other VPNs.

Connection speeds while using FrootVPN were reasonable and shouldn’t hamper users’ internet activities. HD streaming, gaming, and everyday surfing hold up well while using FrootVPN. While users will see slight reductions in connection speeds depending on the server they use, it’s not enough to create a problem. You can also connect up to 5 devices simultaneously per subscription, meaning most of your devices will enjoy safe internet browsing with FrootVPN.

With FrootVPN, unblocking Netflix was a breeze, which most users will find extremely helpful in their search for a reliable VPN.

Users shouldn’t have to worry about their data, as FrootVPN utilizes 2048-bit encryption, though there are legitimate questions about the actual encryption protocol used. Also, it’s worth noting that FrootVPN hasn’t released any audit data for years. It’s something to think about when considering this VPN.

While there’s no free trial, FrootVPN offers a 30-day money-back guarantee, so there’s plenty of time to try it out and still get your money back if you aren’t satisfied. You can also pay via Visa, MasterCard, American Express, Discover, PayPal, and Perfect Money. And cryptocurrency holders will be happy to know that FrootVPN accepts crypto as a form of payment!

During my testing, the only real letdown was the poor response from customer service when I attempted to ask FrootVPN questions about their service. Emails went unanswered, and customer service agents were always busy when I tried to use the live chat feature. Another potential issue that some users may find frustrating is that FrootVPN only offers their VPN as an installable Windows program.

Keep reading for my full review of FrootVPN, and if you aren’t sure about using FrootVPN, find a VPN that matches your needs with our in-depth reviews!

Try FootVPN for Yourself Today!

Short on Time? Here Are My Key Findings

FrootVPN Features — Updated in July 2021

Price $3.05/month
Money Back Guarantee 30
Does VPN keep logs? No
Number of servers 150
Number of devices per license 5
Kill switch Yes
Based in country Seychelles
Supports torrenting No

Streaming — Unblocks Netflix, Prime Video, YouTube, and Spotify, but Doesn’t Seem to Work With Many Other Streaming Services

During my test, FrootVPN got around the geo-restrictions for Netflix, YouTube, Prime Video, and Spotify for almost all servers. But streaming services such as Hulu and BBC iPlayer didn’t work well at all, sometimes producing completely blank pages while connected to the VPN. FrootVPN even comes with specialized Netflix and BBC iPlayer connections, though I was unable to get iPlayer to work with the VPN. I attempted to contact FrootVPN’s customer service department to see how their VPN software worked with streaming services such as BBC iPlayer, Kodi, and ESPN, but never received a response after three days of waiting.

Unblocked: Netflix, Prime Video, YouTube, and Spotify Worked Perfectly

I had no issues getting FrootVPN to work with Netflix, Prime Video, YouTube, and Spotify. All four services had no issue working through FrootVPN’s servers and revealed international content while connected to the VPN.

I had no problem accessing Mexican movie titles while connected to one of FrootVPN’s servers in Mexico.

A screenshot of FrootVPN unblocking Netflix Mexico

It’s easy to unblock Netflix with FrootVPN

FrootVPN also seemed to work well with Prime Video, which recognized my locations across multiple servers. I easily used Spotify while connected to a server in Italy through the FrootVPN software. When connected to a server in Japan, I was able to access YouTube Japan without any issues.

Blocked By: Hulu, BBC iPlayer, Vudu, Disney+, and Pandora

FrootVPN didn’t seem to work with Disney+ or Hulu, which could be a deal-breaker for many users. These two streaming services either came up completely blank or showed US content only regardless of what country I was connecting through. There were also problems testing Pandora, which kept sending me to a broken help page no matter what server I connected to. Disney+ wouldn’t load at all when I tried to access the service while using FrootVPN.

Hulu seemed to show US content no matter what server I used on the VPN. Pandora redirected to a missing help article regardless of my connection through the VPN.

Unblock Content With FrootVPN Today!

Speeds — Solid Connection Speeds

Speed tests revealed that FrootVPN seems to maintain reasonable connection speeds, though upload speeds could be better. FrootVPN claims that its “high speeds” are one of its main benefits as its servers are connected to a multiple 10Gbit/s backbone structure. However, my testing showed that connection speeds were about par with its competitors’ overall average. FrootVPN also claims to offer a built-in speed tester, but I could not get it to work while connected.

On a 100Mbps symmetrical connection, I averaged around 50 Mbps down and 5 Mbps up after connecting through numerous countries. The slowest speed observed consisted of a download speed of 36 Mbps and upload speed of 3 Mbps while connected to a server in Russia. FrootVPN’s speeds are adequate for general web surfing, HD streaming, and file downloading. If you’d like to try and beef up your connection speeds, FrootVPN works with the third-party WireGuard tunnel client.

A screenshot of FrootVPN's speeds

FrootVPN is fast enough for most activities

Are FrootVPN’s Speeds Fast Enough for Gaming? Plenty of Speed for Online Gaming

FrootVPN’s connection speeds are more than enough for average online gaming. I was able to connect to various online games with above-average bandwidth demands with no problems. While heavy gaming sessions might require adjustments due to the slower upload speeds, FrootVPN will work just fine for most gamers.

A screenshot of FrootVPN unblocking a game

I was able to play graphics-heavy games online with no problems

Server Network — Solid Selection of Servers Across the World

FrootVPN currently boasts over 150 servers across 32 countries, with an impressive seven servers in the US alone. In addition, the VPN has servers in countries less represented by other VPNs, specifically China, Mexico, Costa Rica, and Brazil. FrootVPN once claimed to have servers in Russia, but my testing revealed that the country wasn’t on the current list. The VPN also claims that P2P is available at all server locations.

Argentina Costa Rica Luxembourg Spain, Barcelona Ireland United States, Florida
Australia Czech Republic Mexico Spain, Madrid Israel United States, Georgia
Brazil, Rio de Janeiro Denmark Netherlands Sweden Italy, Porcia United States, Illinois
Brazil, São Paulo Finland New Zealand Switzerland Italy, Venice United States, New York
Canada, East Germany, Dusseldorf Norway Turkey Japan United States, Texas
Canada, West Germany, Frankfurt Poland United Kingdom South Korea United States, Virginia
China, Hong Kong Singapore Portugal India United States, California France

Check Out FrootVPN’s Servers!

Security — Boasts Good Encryption, but With Some Caveats

When testing FrootVPN’s security claims, I found that the VPN utilizes 2048-bit encryption to secure your data, along with a PGP (Pretty Good Privacy) key for cryptographic privacy and another layer of data authentication. FrootVPN also supports TLS1.1 and upwards.

With the Windows program, users can connect to the VPN’s servers using L2TP, PPTP, IPSec IKEv1, and OpenVPN.

The 2048-bit encryption claim, however, requires more research as FrootVPN is referring to the Handshake protocol. The actual data encryption is still a bit of a mystery.

While FrootVPN utilizes a kill switch, its functionality was hit or miss during my testing. The kill switch is tied into Windows Firewall. If you have it disabled or use another firewall, the kill switch will claim to work when it actually isn’t doing anything.

Try Secure Browsing With FrootVPN Now!

Privacy — Truly Anonymous Surfing

I had no issues hiding my true IP address and location while using FrootVPN. There didn’t appear to be any data leaks, no matter what server or location I used.

FrootVPN claims that it has a no-logs policy. While I didn’t find anything that contradicted that claim, the company hasn’t been audited or at least hasn’t released any audit results in years. It’s also important to note that FrootVPN is located in Sweden, a Nine Eyes jurisdiction.

A screenshot of FrootVPN's logging policy

FrootVPN doesn’t keep any logs

Surf Securely With FrootVPN Today!

Torrenting — Solid P2P Network Across all Locations

Torrent users have reason to rejoice over FrootVPN. Torrenting works well as a P2P network is available on all servers, according to the company. In fact, FrootVPN was originally promoted on Pirate Bay when they first came online. Users should have no problem with torrenting and P2P connections while using FrootVPN.

Does FrootVPN Work in China: Maybe?

FrootVPN offers servers in China, though it’s hard to tell if individuals in China can utilize the VPN. As China’s internet policies are always changing and become more complicated, it’s difficult to say if certain VPNs work in the country. FrootVPN has yet to respond to my customer service questions on the issue.

Simultaneous Device Connections — 5 Devices at a Time

A FrootVPN subscription allows users to connect up to 5 devices at once. And you can set up your router to work with FrootVPN to allow seamless connections for other devices.

During my test, I was able to connect a smartphone, laptop, and tablet at the same time with no problems at all.

Another important feature to note is that FrootVPN allows even more devices to connect if you utilize a router connection.

Protect Your Devices With FrootVPN!

Device Compatibility — All Major Devices and Operating Systems Supported

One of the most important issues with any VPN is device compatibility. FrootVPN boasts compatibility with Windows and Unix/Linux systems, along with iOS and Android devices. FrootVPN is also compatible with routers that support VPN installations.

Mac users, however, may feel left out as the VPN software is designed for Windows PCs. FrootVPN does provide instructions to install the VPN on Mac computers.

Even more interesting is the fact that FrootVPN can also be installed on Chromebooks and routers thanks to manual installation guides and the use of OpenVPN.

Try FrootVPN With Your OS!

Ease of Use

8.4

Set-Up & Installation — Easy to Install and Use

Using the VPN is a breeze. The application for Windows is easy to install and works within minutes. Sign up, select your subscription, pick your payment, and you’re ready to go. And it happens all on the same page.

The accompanying web console is also user-friendly and a very useful tool while connecting to the VPN. You can keep track of your account status, connection status, and diagnostic tools to help you test your connections.

There are also links to help documentation, along with OpenVPN configuration files for FrootVPN’s servers so you can utilize OpenVPN. You can choose to use these configuration files instead of the default FrootVPN connection. This can come in handy for Mac, Linux, and Android users.

The mobile apps for Android and iOS were also easy to download and use, with no issues on any of my mobile devices.

When I followed FrootVPN’s installation guide for Macs, I encountered no problems and had the program up and running in just a few minutes. Mac owners shouldn’t have any worries about installing and using FrootVPN.

FrootVPN currently offers a 30-day money-back guarantee if you aren’t satisfied with the VPN within that time frame.

Enjoy FrootVPN’s Ease of Use Now!

Compare FrootVPN with the top alternative VPNs

Pricing

7.0
24 Months
$3.05 /month
12 Months
$4.08 /month
1 Month
$12.25 /month

According to FrootVPN’s website, the company offers three subscription levels. Users can subscribe for one month at €9.99/$12.25, 12 months at €3.33/$4.08 per month, and 24 months for €2.49/$3.05 per month. The multi-month subscriptions are billed annually.

FrootVPN accepts Visa, MasterCard, American Express, Discover, PayPal, and Perfect Money, and even cryptocurrency as payment.

Unfortunately, there’s no free trial, but if you aren’t satisfied with FrootVPN, you can take advantage of their 30-day money-back guarantee.

Try FrootVPN’s Subscription Offers!

Reliability & Support

8.4

When I was researching FrootVPN, I tested all available support avenues to get an idea of what users could expect if they ran into problems.

Email support was less than adequate, with many of my emails going unanswered after days of waiting. FrootVPN also offers a live chat feature, but every time I tried to utilize it, I was told that all customer service agents were busy or the service was offline.

A screenshot of FrootVPN's live chat being offline

Customer service was always offline

Another thing to consider is that getting support when you aren’t logged into the VPN software can be a bit confusing. The program asks for your email address before proceeding. Also, when you click on the VPN’s support link, it takes you to a FAQ knowledge base. While that can be helpful, it seems to intentionally direct users away from actual support.

As far as language, FrootVPN offers support in both English and Russian based on my testing.

See FrootVPN’s Reliability in Action!

The Bottom Line

Final Verdict

FrootVPN is a solid VPN service that provides most of what users need to surf the web safely and discreetly. I didn’t encounter any serious problems while installing or using the VPN.

Try FrootVPN Today!

FAQs on FrootVPN

Is FrootVPN safe?

I was confident that my data, IP address, and location were safe while using FrootVPN. While there are some questions about the actual encryption used by the VPN, it wasn’t enough to bother me while using it.

Can FrootVPN unblock Netflix?

Netflix works well with FrootVPN, with international content easily unlocked based on what server you choose. Users interested in watching more content on Netflix should consider using FrootVPN.

Will FrootVPN slow my speeds down?

While I observed some reduction in connection speed, it wasn’t enough to impact most activities done while surfing the web. Streaming HD content, visiting content-heavy websites, and gaming are a breeze when using FrootVPN.

Money Back Guarantee (Days) : 30
Mobile app :
Number of devices per license : 5
VPN Plans: www.frootvpn.com

FrootVPN User Reviews

5.5
Based on 8 reviews in 1 languages
Taylan
They don't give refunds - 2
Taylan

I used this VPN for one day and it doesn't work and they couldn't make it work. So I asked for refund and they are not even responding now. Before that they were responding to solve the problem, when they can't resolve it and because I asked for refund they are not responding. Save your money use something else.

Mark
Be very careful with this vpn!!! - 2
Mark

Its loads easily but there support is not live or accouter. I bought mine ANS 4 days later i cancelled and asked for my refund,they have a 30 day policy. But they do not, i repeat THEY DO NOT follow their promise.. Personally i feel it's a scam company.

Kurt Wheeler
Excellent Service and Value for Money - 10
Kurt Wheeler

I have used Frootvpn from the early days when they ran the service for absolutely free, when they emailed out and said due to increasing running costs they couldn't run it for free and needed reasonable subscription fees there was no hesitation in signing up for a years subscription, they had some minor issues with the subscription service (did not affect my service at all) but they gave out a three year extension on the 1 year I paid for, service has always been impeccable and I am renewing for another year now.

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