HideIPVPN Review & Test 2020 - Keep This in Mind Before Buying
HideIPVPN offers a wide range of VPN protocols as well as unlimited speed and strong connections. Due to the security as well as the reliability, many are using this for peer-to-peer file sharing as well as for torrents. It also has the ability to unblock several streaming services, including Netflix. It's an easy-to-use service and users are allowed to have as many devices as they need connected at once. The service does not watch any online activity of their users either, which is always important when looking for a VPN service.
However, as you'll see reading this review, HideIPVPN can't compete with leading providers like NordVPN. With over 5,600 secure, high-speed servers and outstanding privacy, NordVPN offers the most complete VPN package available.
HideIPVPN is a VPN provider that offers users servers in the United States, United Kingdom, the Netherlands, Germany, Canada and Poland. HideIPVPN uses 5 VPN protocols: SSTP, OpenVPN, SoftEther, PPTP and L2TP/IPSec, with 128-bit AES and 256-bit AES encryptions. The service also offers DNS leak protection. The service allows unlimited traffic at unlimited speed. It provides speedy and reliable connections, with a 99.9% uptime guarantee. This makes it especially suitable for torrent and peer-to-peer file sharing, which is allowed on their German and Polish servers. HideIPVPN can be used in up to 3 devices on the same account at the same time. HideIPVPN also includes a web proxy service.
HideIPVPN also offers a Smart DNS service, which allows users to unblock popular geolocated websites such as Netflix, Hulu, BBC iPlayer and more. This service makes streaming easy, and can be used on an unlimited number of devices at the same time.
HideIPVPN works on several versions of Windows (including Windows 10), Mac X OS, iOS, Android, Linux, and more. It can be used on desktop and laptop computers, as well as most tablets, smartphones and even DD-WRT routers. It can also be used on Xbox, PlayStation 3, PlayStation 4, smart TVs, and more.
HideIPVPN does not log their users' online activity. The service is very easy to install, configure and use. The website includes setup tutorials for all aspects of the service in a great number of different devices, as well as detailed FAQs. HideIPVPN provides 24/7 technical support, through a ticket system or webchat. It does not require any contracts and there is a 30-day money back guarantee. The provider offers several very affordable monthly, quarterly and annual plans. Users can also take advantage of a 24-hour trial account, which does not require credit card information to sign up to.
|Number of countries with servers||7|
|Number of servers||29|
|Number of IP addresses||500|
|Does VPN keep logs?||Partially|
|Does VPN include a kill switch?||Yes|
|Number of devices per license||3|
1. Download the program from here
2. Open the downloaded file, in the pop-up tick “I understand the risk and want to run this app”, click “Run anyway”
3. Continue through the Set-up Wizard (you must accept the Licence Agreement)
4. If you want the program to start whenever you turn on your computer, tick AutoStart HideIPVPN GUI, and click “Next”
5. Click “Install”, “Next”, then “Finish”
6. When the program is opened, enter your VPN username and password, click “sign In”
7. You can now select the protocol, country and server you wish to use, simply click the options you desire and then click “Connect”
8. You can choose additional features in the Settings tab to enable features such as “Run at startup”
HideIPVPN offers access to a 24 hour free trial to test its service. Monthly, quarterly and yearly subscriptions are available to its service to enable you long-term access to all of its features, there is also a 30 day money back guarantee.
HideIPVPN offers several options to contact them. They offer live chat (very quick to respond at any time of day, generally under 30 seconds), a ticketing system (responds in less than an hour) and remote assistance. The staff are all very knowledgeable and friendly. There is also a comprehensive FAQ section, as well as very detailed set-up guides. Speeds are good, though they do vary between servers, and connections are stable.
- Effective, fast support
- Simple setup and connection
- Lots of personal information taken
- Sometimes variable speeds
- Get started with HideIPVPN now
Feb 15, 2020
I didn't want to extend my package, but they steal my money anyway! And they said they didn't offer refunds! That's a robbery! Worst service ever and worst customer experience ever! I can't recommend this service for anyone!
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App crashed then stuck "connecting" revealing IP. Refund refused within 30days Support is not helpful. (the one man band 'aversion handling' type of support) "have you tried a different protocol" "add your pc to team viewer" kind of stuff Refund refused with 30 days. The app not working is not part of the refund policy. Security not a priority here the kill switch is not system wide, you have to add apps. Support could not help with adding windows store apps to the kill switch. Daily email asking for a review for their site. If you do review your name is posted publicly on the HipeIPVPN site. Not recommended
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I have been a customer since... maybe their beginning. They have been streamlining their apps and implementing new features throughout the years but that isn't without headaches. After their latest update I have had problems with disconnections on my phone (Galaxy S9+) and certain websites just won't load (phone and PC), regardless of protocol. As for their support, fast response time and they will give you options to try and solve any issues. I am currently subscribed to US VPN and Smart DNS.
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