Invizbox Review & Test 2019 - Keep This in Mind Before Buying
(Ex-Google, International tech speaker)
Invizbox takes a different approach than most VPNs to online security and privacy. Instead of an intuitive app downloaded onto an individual device, Invizbox is a physical box that connects directly to your router.
Invizbox does also offer portable versions of the device, but were only able to test the box primarily designed to protect your home wifi network.
Invizbox utilizes the Tor network to offer a secure, stable, and anonymous internet connection with unlimited data and excellent speeds. It comes complete with 256-bit AES encryption, an ad blocker, and a kill switch to protect your data in the event that your connection is interrupted.
Invizbox is contained within a compact, box-style device and works through a WAN connection to your home or office router. Depending on the age and style of your router, the box might also need access to a power source.
The box creates a separate wifi access point that you log into using the details printed on the back of the device. Configuration changes can be made through the online admin pages, where you can change the server you are connected to, create a bridge, and set up a proxy.
Invizbox makes it possible to set up multiple hotspots on one network, so you can connect different devices to different services. On the recently released Invizbox 2, you'll also find an option to set up customized parental controls.
Invizbox is easy to set up – the Quick Start guide that is included in the package is simple to follow. While we did experience some issues accessing the admin pages, quick responses from the customer support team with helpful suggestions and ideas that worked meant we were soon able to deal with the issue and continue our testing. When you connect to your wifi through Invizbox, you can choose between a 2.5 G and 5G connections.
While customer service response times are excellent, there is no live chat option, so there is some response delay, and this delay is longer on weekends. We also found the help pages difficult to navigate and the FAQ pages limited. However, the installation and Quick Start guides do offer most of the information you need to get set up and achieve a successful and secure connection.
Creating a connection with a server can take time, so some patience is required, but once you have a connection, it is stable and secure. Invizbox operates under a strict no-logging policy to secure your personal details. Your Invizbox login and password details are set at the factory and printed on each individual box, limiting the risks associated with sending the details by email.
Invizbox can access a network of over 500 servers across 30 countries, and we were able to establish a stable and usable connection with each of the countries we tried. We experienced no lagging while streaming content and were able to bypass a wide range of geoblocks, gaining access to regional streaming content and websites.
Our only difficulty came when we tried to access the BBC iPlayer and regional versions of Netflix. So while Invizbox can get past many geo-restrictions, it cannot currently bypass those put in place by Netflix and the BBC.
However, Invizbox does allow and support torrenting, giving you access to a wide range of other content.
Unless accessing Netflix outside your home region is the main reason you are considering a VPN, the inability of Invizbox to unblock notoriously hard-to-reach services should not detract from the many benefits and attractive features that this vendor has to offer.
|Number of countries with servers||60|
|Number of servers||500|
|Number of IP addresses||500|
|Does VPN keep logs?||No|
|Does VPN include a kill switch?||Yes|
|Number of devices per license||Unlimited|
Getting started with your Invizbox is quite easy. You simply connect the box to your router using the ethernet cable included with the box, and then connect the box to a power source using the USB cable that is also supplied.
To get online using the VPN, just find the Invizibox wi-fi access point on your device and enter the password that is printed on the underside of the box. You will be automatically connected to an available server.
To make configuration changes, including changing the server you are connected to, you need to open the admin pages. It was at this point that we hit some difficulties. We were unable to access the admin pages using either Google Chrome or Microsoft Edge, despite following the advice and tips provided by the customer service representative.
We finally achieved access by changing to Firefox. After that, we experienced no further problems and were able to change servers and explore other configuration settings easily.
InvizBox 2 Pro - Gold package
InvizBox 2 - Gold Package
When you purchase an Invizbox product, you pay up front for the box itself and then a monthly subscription price thereafter. The vendor also offers semiannual (6-month) and yearly subscription packages that significantly reduce your ongoing costs.
While the cost of the box makes Invizibox more expensive than many other VPNs, the number of servers, overall functionality, and superb customer service offered by the provider make it a good value for your money, comparable to similar VPN services.
Invizbox does offer a 30-day money-back guarantee. However, unless the box is faulty, you need to pay the postage to return the box.
We did experience a few issues with setup that are discussed in the next section. However, once we were connected and gained access to the admin pages, the servers were reliable.
We were able to connect to each of the server locations we chose and experienced no connection drops during testing. Speeds varied depending on the server we connected to; however, we noticed no lagging or prolonged load times at any point.
We had some initial reservations about the customer service since there is no live chat option and, in our experience, wait times for email responses can be intolerably long. However, in this case, our concerns were unfounded. The vendor states that an agent will respond within 24 hours to an inquiry received on a weekday, and in fact our experience was much better than that.
We received an immediate automatic response to say that our requests had been received, and had answers to our initial queries within two hours. When we experienced further difficulties, responses to those queries were similarly quick.
All responses we received were helpful and contained all the information and steps we needed to try to solve the problem. The support team continued the correspondence until the issue was resolved.
There is also a FAQ section on the website. While the FAQs themselves are limited, most installation, setup, and usage questions are covered by the installation and Quick Start guides you can download from the FAQ page.
The guides are easy to follow and include step-by-step instructions for accessing the admin pages, setting up different connections, and troubleshooting most basic issues.
- External plug-in device
- 256-AES Encryption
- Auto-block (kill switch)
- Dual band 2.4G and 5G wi-fi
- Quad-core processor
- Excellent speeds
- No logs
- 30-day money-back guarantee
- Get started with Invizbox now