My Expat Network Review (2020) - Keep This in Mind Before Buying

Guy Fawkes | Anonymous Cybersecurity Experts
Updated on 26th May 2020

My Expat Network has one clear focus for its VPN service: streaming media. While other VPNs, like NordVPN and ExpressVPN, will do this and provide online security, My Expat Network markets their service to people who wish to access TV shows and other streaming media from the United Kingdom, the United States, Australia, and Canada. Without an IP address that is local to these countries, certain content can be blocked. Their servers are configured to use the OpenVPN protocol and optimized for video streaming, and there are no data transfer limits in place. The network consists of over 120 servers spread throughout the countries they serve.

I was pleased to see it does work with Netflix and other major streaming sites. Though I’d still recommend one of these more highly-rated VPNs instead, since they don’t strip back their security features to offer seamless streaming – you can enjoy both.

The software My Expat Network provides handles the configuration of your VPN connection for you. Encryption and protocol selection is done for you by the configuration file that is included with the software. It is available for Windows, Mac, and Linux desktops and also for iOS, Android, and Windows Mobile devices. If you want to connect your entire home network you have the option of configuring a wireless router that has the DD-WRT open source firmware installed on it or you can purchase a pre-configured router from their website. They offer ASUS and Netgear routers and optional accessories that you can buy along with your subscription.

One thing that makes My Expat Network unique is their software installation service. If you are not comfortable with such things you can open a support request on their helpdesk and one of their experts will install the software for you. This is done by using Team Viewer remote support software. This service is available between the hours of 9 AM and 12 AM Greenwich Mean Time.

It is important to note that they do not officially support Linux, but they do provide instructions on how to configure the OpenVPN client on Linux using the configuration file from the Mac OS X software. You simply need to download the Mac version of their software and extract the configuration file from the package and, using the command line, configure the client to use that file.

My Expat Network accepts credit cards and PayPal, and it is important to note that all payments are processed through PayPal. Any data retention policies PayPal has in place also apply to your purchase. The packages they offer are based on which country in which you want to have an IP address. So if you want to watch British TV, you would purchase the UK package. For American TV you would buy the US package. Their packages are separated into device categories with a PC/MAC/Router or Mobile/Tablet packages. There is also an All in One package which includes access to all of the countries served on any supported device. You also have to choose the length of your subscription as well. They offer monthly, 3 months, 6 months, and yearly subscriptions. Pricing gets a little complicated with all of the choices available so you will have to visit their website to get accurate pricing.

My Expat Network does seem like a good choice, until it gets to the part where you choose your subscription. For less hassle, and many more benefits, we think you’d be safer and have a better experience with a top vendor like NordVPN. It’s our top choice for streaming, too, especially on Netflix. See why by checking out our top picks for streaming Netflix.

Features Details
Number of countries with servers 4
Number of servers 120
Does VPN keep logs? Partially
Does VPN include a kill switch? No
Number of devices per license 3
Money Back Guarantee (Days) : 30
Mobile app :
Number of devices per license : 3

My Expat Network User Reviews

Based on 20 reviews in 2 languages
A nightmare from beginning to the end! - 2

Shockingly difficult to log in and access any of the channels they advertise availability on their website. In within minutes of downloading the app on my phone my e-mail provider asked me to change my password as someone was attempting to sign in my e-mail account. I could not sign off or disconnect the VPN on my IPad as the Expat technical support was vague and incorrect. I finally found someone in within the company who cared enough to help, and managed. Deleted everything in within minutes yet, before then , never managed to log in properly and watch a single program on the Italian TV! Paid £75 as I thought it was a good deal and they will not refund it even if I was in constant contact asking to help me with all the above problems! Shockingly bad .... stay well away!

Think twice before committing - 2
Bill Taylor

I purchased a 2 year package because it seemed a good deal. However if you have an iMac think twice because I have had nothing but trouble with this company especially their Support operatives. After 30 days you will not get any refund regardless if the company is culpable because they can not provide the service they boast they deliver. For example I recently had a problem sending emails from my account and after two long days of TeamViewer response (when it takes them sometimes over an hour to receive a response from them.....and these mount up) I was informed by them that I would have to switch off my VPN if I wanted to use my email account, which really defeated the intention of using a VPN! This made the myexpatnetwork about as useful as a chocolate teapot! When I requested a refund (as I only had the service for 2 months) my request was flatly refused, so be careful people. This company is not what it appears to be and I would warn all potential subscribers to think twice! There are better providers out there...I am now looking.

Cannot Access Amazon Prime Video - 2
Paula Ehren

After eleven months of contacting Expat VPN’s help desk regarding my inability to access Amazon Prime Video I’m ready to throw in the towel. Their support personnel generally respond within hours to any inquiries, but sadly, Expat VPN is unable to resolve the issue. Additionally, many responses from support personnel require clarification due to the incomplete instructions conveyed by Expat VPN’s support personnel. In general...frustrating, irritating, and not providing the service they advertise.

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