SIAVPN Review 2020 - Heavy Logging Despite No-Logs Claim

Kristin Hassel | Cybersecurity Researcher
Updated on 17th September 2020

SIAVPN has a user-friendly interface and low prices, but it needs to make some major improvements before it can compete with our top VPNs. The website contains conflicting information, and its no-logs policy doesn’t up the trust factor.

SIAVPN is compatible with iOS, macOS, Windows, and Android. Using the VPN for Windows requires an Android emulator. There is no option for Linux or Chromebook. Needing to use an emulator to set up the VPN on Windows, means anyone new to VPN’s may have trouble setting SIAVPN up on the operating system.

Security features include OpenVPN, 256-bit AES encryption, and no-logs. After reading the Privacy Policy/Terms of Service, it’s clear the no-logs policy is just the opposite. There’s an entire list of things SIAVPN can discontinue your service for doing. It further goes on to say it may collect and store user IP addresses, ISP, OS version, email, connection logs, server use, data use, time zone, and more.

Due to the large amount of data SIAVPN collects, I can’t recommend using this VPN for torrenting/P2P. Despite the fact that the upload and download speeds are pretty fast.

Not only that, much of the app, website, and customer support information is conflicting. Our research shows SIAVPN covers 154 countries and 1,000 servers. On the other hand, the Help page of its website shows 300+ servers in 20 countries, and its homepage offers a total of 160+ countries and 3,000+ server nodes. After speaking with support our numbers are the correct ones, but it shouldn’t take that much digging to find out.

SIAVPN’s Help page also has an About Us article saying the service offers over 100,000 simultaneous connections. That’s not exactly true, multi-login isn’t allowed on mobile and simultaneous connections are limited to 5 per country.

SIAVPN about us

The first server I connected to using the SIAVPN proxy app failed a DNS leak test. The SIAVPN server was in England but the test showed my true IP address in the US.

To be fair, it’s not all bad. SIAVPN offers unlimited speed, data, and bandwidth for all its paid plans. It even offers a 3-hour free trial to ensure your device is compatible with the VPN software. SIAVPN also offers a free version, but be prepared for a massive amount of ads.

I was able to connect to Netflix momentarily but the connection to the US server kept dropping. If you’re a streaming fan, check out these VPNs that are built for streaming.

Features Details
Number of countries with servers 154
Number of servers 1000
Number of IP addresses 5000
Does VPN keep logs? No
Does VPN include a kill switch? No
Number of devices per license 5

Ease of Use

5.3

Installing the SIAVPN app for iOS and Android is simple, and the quick connect option makes it easy to find and connect to the nearest server. Setup for macOS and Windows takes a bit longer, especially if you don’t already use an Android emulator.

Compare SIA VPN with the top alternative VPNs

Pricing

3.3
1 Year
$1.99 /month
6 Months
$2.99 /month
1 Month
$3.99 /month

SIAVPN promotes its free app for Android heavily, to be honest its not the worst free VPN. The interface is clean and it's easy to navigate, and if  you don't mind the logs policy using it for basic internet safety may work for you. The major downside to the free version is it's loaded with ads and restrictions on server access, so it's primarily good for browsing and checking Facebook or email.

The subscription plans are all ad-free and include unlimited data, speed, and bandwidth. SIAVPN accepts Visa, Mastercard, Google Play, and Apple Pay as payment. Currently it doesn't offer any payment via cryptocurrencies though, which would give users a completely anonymous way to pay.

Reliability & Support

3.3

When it comes to support, SIAVPN isn’t very helpful for self-starters. The Help page on its website is outdated. Clicking on the blog to get guides or assistance only produces a 404 error (page not found).

There’s no live chat support but it does offer a ticketing forum via email. To my surprise, I received a response about two-days after I sent in the ticket, which isn’t bad for a smaller service.

The Bottom Line

While SIAVPN is fast for browsing, it needs improvements in security before it will work for streaming and torrenting.

SIAVPN claims it’s a secure, user-friendly VPN with a broad server network. While it offers basic security features most VPN’s have, it’s no-logs policy is questionable. It’s website is also contains outdated information and it’s blog page throws a 404 error, so it’s hard to know which information on the site is legitimate.

If you love Netflix this VPN won’t work for you either, server connections often drop and the speed can be inconsistent when downloading large files.

  • Unlimited speed, data, and bandwidth
  • Affordable plans
  • Military-grade AES 256-bit encryption
  • Mobile apps for iOS and Android
  • Get started with SIA VPN now
Money Back Guarantee (Days) : 3
Mobile app :
Number of devices per license : 5

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