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VPN Tracker - Review 2021 - Keep This in Mind Before Buying

Author Image Ariel Hochstadt
Ariel Hochstadt | Ex-Google, International tech speaker
Updated on 17th June 2021

VPN Tracker is an excellent VPN for Mac and iOS devices, as can be shown with their high-quality iOS interface. VPN Tracker offers servers that are mainly meant for professional, business internet usage, which differs from the usual focus of using VPNs for personal use. Unlike personal VPNs, VPN Tracker lets you connect to multiple servers all over the world at the same time, so you can communicate with your employees wherever they are. This perk, however, increases the cost of their VPN, so it might not be worth it for those who do not need it for work or streaming. Unfortunately, VPN Tracker can’t unblock Netflix.

VPN Tracker supports IPSec as a protocol, which is known to be quite secure. VPN Tracker has obviously put a lot of thought into their design, which makes setting up the VPN connections easier, although setting it up in the first place isn’t so simple. Luckily, if you’re working in a business, you usually have an IT-department to help you.

As mentioned before, installing this VPN can be complicated, and it’s not recommended for a VPN newbie. It’s best to leave this to the IT professionals.

Since this service is meant for offices and professionals, it does come with a price tag. The older version of their product, VPN Tracker 9, is available as a one-time purchase for 90 days of use. It only supports IPSec but has other features as well. Their new VPN Tracker 365 has three versions: regular, pro, and VIP. The regular version supports IPSec, L2TP, and PPTP, and you have constant support. The PRO version allows you to connect to multiple VPNs, and you can set up export connections. The VIP version has exclusive support and an account representative.

Their support is quite extensive; you can contact them via chat, email, or phone, and they have a FAQ page. They offer quality support and respond immediately to any queries.

All in all, VPN Tracker is an ideal service for bigger companies that use Mac computers and are looking to invest in a decent VPN service. The price tag is high, but you have a location-aware VPN connection of which you can set up multiple connections all over the world. On top of this, they offer various packages to fit your business’s style.

Need a VPN that can unblock streaming services? Take a look at the best services for Netflix instead.

Price $8.33/month
Money Back Guarantee 14
Does VPN keep logs? No
Number of servers 1
Number of devices per license 1
Kill switch No
Based in country Germany
Supports torrenting No

Compare VPN Tracker with the top alternative VPNs

  • Amazing interface
  • Available on all MAC and iOS devices
  • Good and extensive support
  • Ideal for professional use
  • Can set up multiple connections all over the world
  • Get started with VPN Tracker now
Money Back Guarantee (Days) : 14
Mobile app :
Number of devices per license : 1
VPN Plans: www.vpntracker.com

VPN Tracker User Reviews

4.0
Based on 2 reviews in 1 languages
Ron Ross
Worst Tech Support Ever - 2
Ron Ross

I had been using VPN Tracker and World Connect for a number of years, and I don't know why. I guess one would call it lazy. I figured that it was easier than looking for alternatives. Each and every year VPN Tracker (Equinux) would faithfully deduct several hundred dollars (495.00) from my bank account (through credit card "on file") for the 12 months following the payment. All was humming along well until I needed tech support. That is when I realized how bad VPN Tracker was. Tech support? What tech support? It's almost non-existent. Keep in mind that VPN Tracker and World Connect are not freeware. They are fully chargeable software licenses. Yet, there is no number to call; only contact via email. Seriously? Email-only? C'mon, this is crazy. One pays a fairly high amount for use of their software for what would be considered a critical need, only to be at the mercy of whenever their support staff decided to acknowledge and reply to the request. My request for assistance was ignored for almost a week before the unending string of emails between Rafael and myself lead to nowhere. You know the drill. You contact tech support. They contact you back with a link to their FAQ's that have no relevance to the reason for contacting them in the first place. I finally gave up. At that point, I decided to move on and canceled my automatic renewal, which was scheduled to happen this July 2021. I fully expected usage of VPN Tracker and World Connect for the next four months. Not true, I come to find out. Because I canceled my auto-renewal, I wanted to delete my credit card information. That makes sense. Why have credit card information sitting on the servers of a company you no longer will be using when the subscription expires? Unfortunately, the credit card information can not be deleted by the subscriber, or so I come to find out. I then contacted Equinux and asked that my credit card information be removed from my account since I was not auto-renewing. Their reply was something that shocked me. They informed me that, if they delete the credit card info, it would then delete usage of the program even though I was paid through July 2021. This is why I left Equinux and VPN Tracker. They are the worst of all services I have ever used. Arrogant is a kind word. Save yourself the grief and look to any of the others, as I have. For the record, I have signed with Express VPN for anonymity and Sonic Mobile Connect for access to my local VPN. Goodbye Equinux and VPN Tracker. I wish I could say it was nice, but unfortunately, you soured me on our program with your policies and practices.

Tech
Great when it works, average support at best. - 6
Tech

Any support is via email. Some devices that are “supported” use documentation that does not match the actual device. Be careful when selecting end devices based on VPN Trackers advertised connectivity as “compatibility may vary”

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  • Features

    7.0
  • Ease of Use

    7.8
  • Pricing

    10.0
  • Reliability & Support

    7.6
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