Review by our expert
Latest positive user review(User reviews are not verified)
Latest negative user review(User reviews are not verified)
Review by our expert
With VPNs, you tend to get what you pay for. So when I saw Surfshark’s low prices, I was skeptical about its rave reviews. To see if it could actually live up to these claims, I tested every aspect of Surfshark, including its speeds, security features, unblocking abilities, network reliability, and device compatibility.
I also took a closer look at Surfshark’s privacy policy to verify its ...
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Latest positive user review
Fast, reliable and unlimited
This VPN is fast and reliable. It has a lot of servers in different countries and can be used in an un... limited amount of devices (it supports Linux, which is something very important for me). The software and app get updated regularly: note that I experienced some bugs with the auto-connect feature on Android that have been solved since then. With this competitive pricing, I would definitely recommend it.
IMPORTANT NOTE: I am not including the customer support in this review, because I never had to use it. If I use it in the future, I will update this review with my experience. I recommend you to see other reviews that include it if it is important for you.More
Latest negative user review
A Mixed Bag...
There's much good to say about Surfshark. Pricing, especially when they're running a 'special', is gre... at. Speeds for most of their servers are quite good. The app works well (I mostly use it on a desktop), but has some bugs that never seem to be addressed.
One is that the connection protocol has a habit of changing on its own out of nowhere, even though I have it set to use a particular protocol. Since it changes to a protocol where I can't connect this is a bit of a pain. Reported this, (it's going on for months) but never gets fixed.
Also with the app, sometimes it will put up a notice within the app that you have a connection problem but it's not clear if you are or are not still protected when this occurs. The "notice" may or may not be seen by you unless you have the app on top of everything else you're running at the time. It's a bit disturbing when you see this, have no clue how long the 'notice' was up, and are wondering if you've been surfing protected or not!
Another issue is even more concerning; I hit a lot of websites that won't allow you to proceed while connected to this VPN! The site immediately recognizes you're masking your IP and won't let you use the site. I guess you're still anonymous, which is good, but what good is it when they know you're on a VPN and won't allow you access? Not sure if this is something with Surfshark's system, or just that there are so many people on this VPN that the sites see IP addresses coming up too frequently and know you're masking. Have been on 3 other VPN's over the last 7 years, have not seen this difficulty before, not really happy about it since if a site blocks you while being on a VPN it doesn't do you much good.
So, it's kind of a mixed bag. I signed up on a 2-year deal, not sure I'll continue with them when it expires. There's a lot of promise with Surfshark, but they need to fix and flesh out parts of their service.More
Review by our expert
Planet VPN (formerly RusVPN) is a low-cost VPN, with a free option, that promises to be fast and secure. This sounds great, but can it live up to its claims and compete with the premium VPNs?
After testing all its features, I found it’s a solid VPN, but there's room for improvement. While it’s a good choice for security and privacy, it’s average for streaming, and customer support is unre...
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Latest positive user review
VPN works flawlessly
I would like to share my experience of using a paid RUSVPN subscription. I have been using the subscr... iption for several months and there have never been any failures in the service. At any time of the day, all sites open quickly. VPN synchronizes with the server instantly. This resource is worth its money, I will definitely continue to use a subscription to RUSVPN.More
Latest negative user review
They appear to be scammers, because they won't let you cancel subscriptions.
I signed up for a monthly subscription. It was slowing my speed, so I wanted to cancel it. There is no... option on their website to cancel subscriptions, so I contacted support. They asked me why I wanted to cancel my subscription. I replied to their email and heard nothing more from them, so presume my subscription was canceled. However, my subscription was renewed and I got charged again. Unfortunately, they don't accept PayPal as a payment method, as you can cancel recurring payments from your PayPal account.
I emailed them yesterday asking why my subscription wasn't canceled. I have not yet received a reply. Either they are slow to answer, or more likely, they won't reply and I'll have to get my bank to reverse the charge. This is the first time I've had trouble canceling a VPN subscription.More