RUSVPN Reviews 2020 - Why 4.0 Stars?

Kate Veale | Updated on 5th February 2020
Cybersecurity Researcher

RusVPN operates 35 servers across 26 countries. It offers military-grade encryption and an automatic kill switch. It doesn’t log any of its users’ data.

RusVPN’s apps are available in English, German, and Russian.

This makes RusVPN an okay choice, but as you'll see in this review, it can't unblock Netflix or any other streaming services. If you're looking for a VPN for streaming, NordVPN excels in all the key areas: speed, streaming, servers, security, or torrenting.

Streaming - Does RusVPN Work with Netflix

Unfortunately, RusVPN wasn’t able to unblock Netflix or Hulu during my tests. I was able to unblock HBO GO and BBC iPlayer, but my connection was almost too slow to stream in standard definition.

  • Netflix: No
  • Hulu: No
  • HBO GO: Yes, but only in standard definition
  • BBC iPlayer: Yes, but only in standard definition

If you're interested in streaming, take a look at the best VPNs for Netflix to find a VPN that suits your needs.

RusVPN Speeds

Connection speed is one of the most important things to consider when you’re choosing a VPN. Nobody wants a sluggish connection, so it’s vital that you choose a super-fast service.

It’s normal to experience some slow-down when you connect to a VPN. This is because your data needs to travel farther to reach the VPN server. It also takes extra time to encrypt and decrypt your data. However, the difference should be barely noticeable with a premium VPN.

When you’re browsing local sites, you’ll get the best connection speed by connecting to a server close to your physical location.

If you want to bypass a geoblock or censorship, you’ll need to connect to a server based in a country where that content is already available. For example, if you’re trying to stream Netflix US from Australia, you’ll need to connect to a server in the US.

I decided to test RusVPN’s connection speeds on my local server and a server based in the US.

My base speed before connecting to RusVPN was 8.27 Mbps download, 0.87 Mbps upload, with a ping of 24 ms. This doesn’t sound like much, but it’s actually faster than 59% of Australia.

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Next, I connected to RusVPN’s Australian server to see if I encountered any speed loss. Unfortunately, the server was very unstable and my connection didn’t last long enough to perform any tests. It disconnected every 5-10 seconds.

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When I connected to the US server, my speed dropped to 2.04 Mbps download. My ping rose to 224 ms, and my upload speed decreased slightly to 0.75 Mbps. Although this is fast enough to browse, and even stream in standard definition, it isn’t ideal for streaming in high definition.

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Is RusVPN Good for Torrenting?

RusVPN supports P2P connections, but I don’t recommend it for torrenting because its servers are too slow.

Security - Is RusVPN Safe?

RusVPN offers all the security features you need to keep you safe and anonymous online. My only concern here is that its Australian server kept dropping out during my tests.

If your connection fails, your data could become exposed. But, as long as you have your kill switch activated, this won’t be a problem.

Does RusVPN Keep Logs?

RusVPN doesn’t keep any logs. It’s based in Dominica, which is outside the jurisdiction of the 5/9/14-Eyes Alliance.

Does RusVPN Have an Adblocker?

RusVPN does not have an ad blocker, but it is compatible with third-party ad blocking apps.

Does RusVPN Work in China?

Yes, RusVPN currently works in China.

Price and Value for Money

My biggest criticism of RusVPN is that it charges a premium price, but offers less features than most premium VPNs.

Does RusVPN Have a Free Version?

RusVPN offers free coverage through its browser extensions. You can also test it with a 7-day free trial by signing up via its Android or iOS app on your mobile device. Once your free trial is activated, you can enjoy it on all your devices.

RusVPN’s Refund Policy

RusVPN backs its subscriptions with a 30-day money-back guarantee as long as you have used less than 500 MB of data.

If you’ve exceeded this allowance, you won’t qualify for a refund.

Is RusVPN Compatible with my Device?

RusVPN allows unlimited simultaneous connections. You can use it on:

  • Windows
  • MacOS
  • Android
  • iOS
  • Linux
  • Chrome
  • Firefox
  • Routers
  • OpenVPN


RusVPN protects your data with 2048-bit encryption.

RusVPN Customer Service

I couldn’t find much information about RusVPN’s free trial, so I decided to reach out to the customer support team via email before I subscribed. I received an informative response within an hour.

The representative I spoke with was friendly, knowledgeable, and helpful.

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RusVPN User Experience

I had some trouble downloading RusVPN’s native Windows app, so I installed OpenVPN connect instead.

Although it’s intimidating to import individual servers’ configuration files, VPN beginners shouldn’t be put off. OpenVPN Connect is simple to set up and use.

You’ll need to download the config files from RusVPN’s website.

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Then, it’s as easy as selecting the orange plus sign in the app and following the instructions to import the file.

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You can configure your connection from within the app’s settings menu, but you don’t need to change anything to start with. You also don’t need to provide your login credentials; just import your server config file and hit connect.

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Once you’ve imported a server’s config file, it’ll remain on your list of available servers forever.

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RusVPN is easy to set up and use. The OpenVPN Connect app offers a much simpler layout than most premium VPN apps.

Contacting customer support was quick and easy; I received a helpful response within an hour of reaching out via email.

But RusVPN lets us down in two major areas: streaming and speed.

I wasn’t able to unblock Netflix or Hulu during my tests. Although I could stream HBO GO and BBC iPlayer, my connection was so slow that my stream took upwards of five minutes to buffer.

Its prices are on par with other premium VPNs, but lacks many of their premium features and abilities.

If you’re looking for a VPN for basic browsing, RusVPN might be a good match for you.

But if you want to unblock Netflix and other streaming services at high speeds, I’d recommend taking a look at NordVPN orCyberGhostinstead.

Features Details
Number of countries with servers 26
Number of servers 35
Number of IP addresses 35
Does VPN keep logs? No
Does VPN include a kill switch? Yes
Number of devices per license Unlimited
Ease of Use 4.5 / 5.0

RusVPN has published its own line of apps but, interestingly, recommends using OpenVPN Connect instead.

I think there is good reason for this: I tried to download the native app, but couldn’t. My download stalled around 1.2 MB each time.

rusvpn review 1

OpenVPN Connect is extremely easy to install and use.

If it’s new to you, you’ll need to follow RusVPN’s installation guide to import your server configuration files into the app. The guide leaves out some important information, though, including where to download these configuration files.

You can configure your connection in OpenVPN Connect’s settings menu, but there’s no need to do this. It’s ready to go as soon as you’ve imported the server files.

Pricing 3.5 / 5.0
1 Year
$4.99 /month
6 Months
$6.99 /month
1 Month
$9.99 /month

You can subscribe to RusVPN for one month, six months, or a year. Its longer plans attract a heavier discount, with the one-year plan offering the best value for money.

RusVPN accepts VISA, MasterCard, PayPal, WebMoney, and QIWI.

Reliability & Support 3.9 / 5.0

RusVPN offers support via live chat and email. There’s also a blog with basic troubleshooting and FAQ articles.

I sent an email to customer support to ask about a free trial. I found them to be polite, helpful, and quick to reply.

The biggest issue I encountered was RusVPN’s unstable Australian server. When using the Sydney-based server, my connection routinely dropped out every 15-20 seconds.

However, all its other servers provided a reliable, stable connection, so this could have just been a temporary technical error.

The Bottom Line

RusVPN is easy to install and use. I couldn’t download its native Windows app, but it runs smoothly on OpenVPN Connect with the exception of a glitching Australian server.

It offers a variety of subscription options, with longer plans attracting a discount. You’ll get the best value for your money by subscribing for a year.

Customer service was easy to contact and provided a quick and friendly response. They even filled me in on a free trial offer that I hadn’t been able to find advertised elsewhere.

If you’re looking for a VPN with friendly customer service and flexible subscription options, RusVPN might be a good choice for you.

Money Back Guarantee (Days) : 30
Mobile app :
Number of devices per license : Unlimited
VPN Plans:
RUSVPN User Reviews
Kai Blackburn
Mar 29, 2020
  •  5
Prompt solution of technical support problems

After some time using this service, problems began to arise with speed, contacted technical support and, to be honest, did not hope for a solution to this problem and thought of changing it to another, although it suited me most of all by the number of locations. But, in technical support they answered right away and during the day my problem was solved, for which a special thank you very much.

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Did you know? We approve all user reviews. Companies can't pay to include or exclude any.

    Hippolyte Leclair
    Mar 27, 2020
    •  5
    Easy to install and easy to manage

    One of the favorite IP change services. Easy to install and easy to manage. There is a large selection for changing locations. This provides access to all blocked sites and social networks. The quality of the services provided corresponds to the price for a subscription. I usually buy a monthly subscription.

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      Sarah Butler
      Mar 27, 2020
      •  5
      Great bonuses and promotions

      In principle, you can use the basic version without problems, but with a paid subscription there are more opportunities and besides, very nice bonuses are received. The number of locations is more than satisfied and the speed does not fail, at least for the moment. I definitely recommend this VPN, at the moment for me it is the best.

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