Review by our expert
Latest positive user review(User reviews are not verified)
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Review by our expert
With VPNs, you tend to get what you pay for. So when I saw Surfshark’s low prices, I was skeptical about its rave reviews. To see if it could actually live up to these claims, I tested every aspect of Surfshark, including its speeds, security features, unblocking abilities, network reliability, and device compatibility.
I also took a closer look at Surfshark’s privacy policy to verify its ...
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Latest positive user review
Fast, reliable and unlimited
This VPN is fast and reliable. It has a lot of servers in different countries and can be used in an un... limited amount of devices (it supports Linux, which is something very important for me). The software and app get updated regularly: note that I experienced some bugs with the auto-connect feature on Android that have been solved since then. With this competitive pricing, I would definitely recommend it.
IMPORTANT NOTE: I am not including the customer support in this review, because I never had to use it. If I use it in the future, I will update this review with my experience. I recommend you to see other reviews that include it if it is important for you.More
Latest negative user review
A Mixed Bag...
There's much good to say about Surfshark. Pricing, especially when they're running a 'special', is gre... at. Speeds for most of their servers are quite good. The app works well (I mostly use it on a desktop), but has some bugs that never seem to be addressed.
One is that the connection protocol has a habit of changing on its own out of nowhere, even though I have it set to use a particular protocol. Since it changes to a protocol where I can't connect this is a bit of a pain. Reported this, (it's going on for months) but never gets fixed.
Also with the app, sometimes it will put up a notice within the app that you have a connection problem but it's not clear if you are or are not still protected when this occurs. The "notice" may or may not be seen by you unless you have the app on top of everything else you're running at the time. It's a bit disturbing when you see this, have no clue how long the 'notice' was up, and are wondering if you've been surfing protected or not!
Another issue is even more concerning; I hit a lot of websites that won't allow you to proceed while connected to this VPN! The site immediately recognizes you're masking your IP and won't let you use the site. I guess you're still anonymous, which is good, but what good is it when they know you're on a VPN and won't allow you access? Not sure if this is something with Surfshark's system, or just that there are so many people on this VPN that the sites see IP addresses coming up too frequently and know you're masking. Have been on 3 other VPN's over the last 7 years, have not seen this difficulty before, not really happy about it since if a site blocks you while being on a VPN it doesn't do you much good.
So, it's kind of a mixed bag. I signed up on a 2-year deal, not sure I'll continue with them when it expires. There's a lot of promise with Surfshark, but they need to fix and flesh out parts of their service.More
Review by our expert
TorGuard is an expensive service that focuses on keeping you safe while torrenting. However, it makes you jump through a lot of hoops to access its free trial, and the same is true for its refund policy. This really made me wonder whether this high-cost VPN is worth it.
Overall, TorGuard is an okay VPN, but better alternatives are available. It offers excellent speeds and robust security featu...
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Latest positive user review
Love Torguard
I have used several VPNs over the years and got blocked by Netflix or Amazon, etc. I went with Torgua... rd and I did have to get a personal IP address at an additional cost. But anytime there is any issue, they are right there and helping. They may have to change your IP address, but they do what they promise. I switched to their annual plan and I don’t see anyone with a much better price than what I am paying. I also have a free email address that I don’t use much, but a few people have it, so I keep it and use it. I consider trying someone else once in a while but am afraid if I do that, if I’m not happy and come back to them, the price will be higher. I honestly, don’t see why they aren’t more highly recommended. Also, I find them very patient, as I am not so young and not always great with current technology. They have been great with me.More
Latest negative user review
Does not work with firestick
Their VPN does not work with 1st gen firesticks. They did not post this on their site. I paid $60 for ... a 1-year membership. After 7 days got a notice from Spectrum 18 complaints "Notice of Copyright Infringement" emails from the spectrum. Contact billing for refund, they gave me the runaround and kept asking the same questions over and over again. Then told me a refund is not available after 7 days. However, it takes spectrum over 7 days to send a complaint and they never said it didn't work with 1st gen firestick. Also, the app connected to vpn through the firestick and never said it had an issue. So this company is scamming, do not use it if you want to get a "Notice of Copyright Infringement" letter from Spectrum and no refund.More