We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
Advertising Disclosure

vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

How to Cancel StrongVPN and Get a Refund - 2024 Update

Kristina Perunicic Updated on 29th November 2023 Managing Editor

StrongVPN offers a 30-day money-back guarantee. We put it to the test.

We were happy to see that even though we purchased StrongVPN's cheapest plan, it was easy to close our account and claim a full refund.

If you're looking for an alternative provider, check out ExpressVPN. It can unblock 400+ streaming services including Netflix, offers top-of-the-range security, and supports P2P connections. Plus, you can even try it out risk-free; if you don’t like it, you have up to 30 days to request a refund.

How to Cancel StrongVPN: Quick Guide

  1. Contact StrongVPN Live Help and request a cancellation and refund.
  2. Click on the link sent to you by Live Help and log in to your account to cancel your subscription.
  3. Make sure to cancel any upcoming payments with your payment provider.

Canceling StrongVPN in 7 Easy Steps

There’s no automatic way to cancel your StrongVPN account and ask for your money back. You will need to contact the VPN’s Live Help support team first.

After that though, the process is simple and you can expect to receive your refund very quickly.

Here are the steps you’ll need to follow:

Step 1

Log in to your StrongVPN account and access Live Help. Once you’re connected to a chat, request a cancellation and refund.

Note: Customer support will ask why you want to cancel so you’ll need to provide a reason. They will then send you a cancellation link.

Capture4Capture3

Step 2

Click on the link and enter your login details.

Step 3

Check the box next to the subscription you wish to cancel. As directed in the Live Chat, make sure to select the option that says ‘Now’ to include a refund request.

If you select ‘On renewal date’, your subscription will be canceled but you will not receive a refund.

Capture6

Step 4

You will be asked if you are sure you want to cancel. Scroll down and click ‘I don’t want to protect my privacy’.

Capture7Capture8

Step 5

Select the reason you wish to cancel. In the box titled ‘Is there anything else you would like to tell us?’ write a comment of at least 10 characters.

Capture9Capture10

Step 6

You will be offered 60 days of free service. If you want to continue with the cancellation, click ‘I still want to cancel.’

Capture11

Step 7

You’re all done! You’ll be shown a confirmation screen so you can track your refund request.

Capture12

We received our refund within a couple of minutes.

Capture13

This is noteworthy, particularly when you consider that refunds from other VPN services typically require 7-10 business days.

I Canceled My Subscription - Now What?

If you canceled your subscription with StrongVPN because you were concerned about its base in a 5-Eyes Alliance country, there are plenty of more secure VPNs you can choose from.

ExpressVPN is our top recommendation. It is based in The British Virgin Islands, so you can rely on its strict no-logs policy to keep your data genuinely private.

For individuals seeking a StrongVPN alternative, ExpressVPN is an excellent option, particularly in regions like China, as it provides reliable access in this location. Additionally, the VPN can successfully unblock Netflix US and Hulu, enabling you to enjoy your preferred content without restrictions. ExpressVPN also boasts lightning-fast speeds suitable for streaming and ensures military-grade security measures to protect your online activities.

Like StrongVPN, ExpressVPN also offers a 30-day money-back guarantee so you can make sure it’s the right VPN for you.

Getting your money back is easy too, so you can trial the service and ask for a refund if it’s not for you. Find out more in our simple guide to canceling your ExpressVPN account and requesting a refund.

Time for a New VPN

You might have clicked ‘I don’t want to protect my privacy’ as you canceled StrongVPN, but we're sure that’s not true!

If you would like to try ExpressVPN, make sure you make the most of these amazing offers instead of paying full price.

Not convinced? You can also take a look at our list of other great VPNs that work with Netflix.

Or, check out our rundown of the best VPNs overall.

Privacy Alert!

Your data is exposed to the websites you visit!

Your IP Address:

Your Location:

Your Internet Provider:

The information above can be used to track you, target you for ads, and monitor what you do online.

VPNs can help you hide this information from websites so that you are protected at all times. We recommend ExpressVPN — the #1 VPN out of over 350 providers we've tested. It has military-grade encryption and privacy features that will ensure your digital security, plus — it's currently offering 49% off.

Visit ExpressVPN

We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

About the Author

Kristina Perunicic is a former editor for vpnMentor. She’s a cybersecurity expert with an interest in VPNs and their importance in the digital privacy landscape.

Did you like this article? Rate it!
I hated it! I don't really like it It was ok Pretty good! Loved it!
out of 10 - Voted by users
Thank you for your feedback