CyberGhost blends the essentials of a VPN with an innovative approach. But is this combination successful enough to guarantee perfect privacy and limitless access to your favorite content in just a couple of clicks?
The short answer is: absolutely. Made with German precision and attention to detail, CyberGhost is a stellar piece of software.
Robert Knapp, the VPN’s co-founder and CEO, chose Romania as its headquarters — partly due to the rapidly growing tech scene, but mostly because it’s one of the most privacy-friendly locations in Europe.
Here’s why: the Constitutional Court of Romania (CCR) was the first institution to directly oppose the EU’s now-defunct Data Retention Directive, declaring it unconstitutional even in the face of heavy fines. This happened back in 2009, and again in 2014 with the infamous “Big Brother law”.
Is CyberGhost Safe?
Despite this, some concerns with regards to privacy arose together with CyberGhost's acquisition by Israeli company Kape Technologies. Previously knows as Crossrider, this now parent company was subject to many scandals and online bashing. The issues centered around the company hiding malware in its software bundles which would then defile the user's devices with “adware and other monetizing methods”. A while after the scandal, the company inevitably decided to change its name. The acquisition by a company with malware history raised the concerns of some users with regards to privacy and safety.
Regardless of all this external fuss, CyberGhost did not make any changes to its policies and conduct (and does not intend to) as many users might have feared, neither publicly nor in secrecy! While its ownership did change, it continues to operate as a separate entity in safe-haven Romania. It's employees, management and services ultimately remain the same.
So the answer to the question of safety and disputed mysterious acquisition is simply: yes, CyberGhost is and remains just as safe!
As for security, CyberGhost doesn’t disappoint with top-shelf AES-256 encryption and a wide array of protocols, from OpenVPN and L2TP/IPsec to PPTP. A kill switch and DNS leak protection are present, as is double encryption. This VPN is also a popular choice of users in China, bypassing the Great Firewall with ease and granting access to numerous blocked websites and services.
Highlighting Features: Servers & Speeds
Let’s talk servers: CyberGhost has plenty of them. The total number is a staggering 2,900+ across 60 countries, with new additions on a regular basis. Some of them are faster than others, but the average speeds are more than acceptable for any activity — even streaming and torrenting.
Speaking of torrents, CyberGhost allows P2P on its servers, and port forwarding is available if you’re into uploading.
Moving on to the big highlight, CyberGhost recently introduced a completely revamped interface. It didn’t just improve visuals, but the overall functionality as well, turning this VPN from mediocre to a game changer. We’re talking about the extremely useful premade profiles.
Drawing the Line: Pros and (a few) Cons
If you like a simple VPN that does the job for you, CyberGhost fits the description. In a matter of seconds, you can select a profile for extra security on public WiFi, enhanced privacy, torrenting, and even unblocking. The latter even has a list of streams/services to choose from, with preconfigured settings. That way, you can unblock popular (and notoriously difficult) platforms like Netflix, BBC, Hulu, Sky, and many more.
Of course, you can still choose servers and protocols manually. CyberGhost’s profiles are the fast, effortless alternative that works flawlessly.
But what about cons? Well, we only found two, and they could easily be called subjective. One of them is related to support responsiveness — while the ticket and email systems are helpful, the answers weren’t exceptionally fast on average. However, the live chat (which is fast) does not provide the most thorough answers.
The other one is the monthly plan, which is rather expensive. However, this is offset by CyberGhost’s no-fuss, 45-day refund period.
Overall, CyberGhost is the perfect example of a service that reinvented itself, introduced new value for its customers, and became hugely successful because of it. This is reflected in the close to 50,000 daily online users — you’re welcome to join them if you’re looking for a capable, dependable, and hassle-free VPN.