hide.me VPN Review & Test 2019 - Surprisingly Better than Others

Ariel Hochstadt | Updated on 11th December 2019
Ex-Google, International tech speaker

Hide.me is known for speed, security, and transparency. They do not keep logs, which their privacy policy reasonably reliable. Also, with apps for almost all major platforms, they remain a favorite among millions of users. I'll dive into this more further into the review, but Hide.me does have some unfortunate limits, namely that it doesn't bypass Netflix's geoblocks. For that, go with a service we've tested that does, like one of these top five vendors. You'll have access to every Netflix library, with unlimited bandwidth and data.

Hide.me has 1400+ servers across 56 locations in 34 countries, across Asia, Europe, and North and South America. The service uses a wide range of protocols: IKEv2, PPTP, L2TP, IPsec, OpenVPN, Softether, SOCKS, and SSTP. They offer AES-256 encryption and a kill switch for maximum security. The service is compatible with multiple devices including: Android, iOS, macOS, Routers, Windows, Windows Phone, Chrome, Firefox, and BlackBerry, and allows up to 5 simultaneous connections.

Hide.me has both a Free plan and several pricing options for Paid plans. While there are some limits to the free plans, there is always the option to upgrade to a paid plan for the best security. Hide.me also offers a free anonymous proxy browser to easily access blocked websites, but if you’re already using that, it’s worthwhile to download their free VPN.

The best thing about hide.me is that their free VPN is totally free and there are no ads. You also get complete customer support with the free package and access to all protocols. However, you are limited to 2GB per month.

If you decide to move to a paid plan, you can do it risk-free – there’s a 30-day money back guarantee on all paid plans. Hide.me users can get a complete refund within 14 days of buying a subscription if they haven’t used more than 2GB of data.

With both the monthly and annual plans, you can connect to the 30+ hide.me servers in 34 countries. All of these now let you access unlimited data, plus 5 device connections on a single account.

While hide.me can’t access the US Netflix content, it does allow torrents and P2P sharing on most of its servers outside the US, UK, and Australia.

With active customer care, zero logs policy, free service, money back guarantee, multiple apps, cross-platform compatibility, P2P support, and a lot more, hide.me could easily become your favorite VPN provider.

Hide.me has recently introduced a split-tunneling feature to its apps. This allows users to choose which apps route their traffic through the VPN and which are directed through the ISP's servers.

Stealth Guard is a new feature that Hide.me is bringing to its users. The setting will let you choose apps that can't operate unless you're already connected to a VPN. This helps prevent you from accidentally opening an app or page that would compromise your security without a VPN connection. The feature will help ensure that your traffic always stays hidden from your ISP.

The Stealth Guard feature has the added benefit of hiding your data use while you travel. Once activated, it won't use up any of your data.

Bottom line, Hide.me has some decent features for a free VPN. If you're looking for other free VPNs, there are plenty of them out there. There are positives, like split tunneling and great privacy, but if you need complete access to US-based streaming services like Netflix, you'll have to go with a more robust provider like NordVPN.

 

Features Details
Number of countries with servers 55
Number of servers 1400
Number of IP addresses 1400
Does VPN keep logs? No
Does VPN include a kill switch? Yes
Number of devices per license 5
Ease of Use 4.2 / 5.0

Hide.me is easy to install and can be used on a number of platforms, including Windows, Mac, iOS, Android, MS Surface, and Windows phone. It can also be configured to work with most routers, Linux, Blackberry, Kodi, and more.

All you need to do to get started is create an account on hide.me, download the file, install it on your device, login with your username and password, and connect.

If you have any questions about setting up hide.me you can use the step-by-step guides on the website to guide you. Hide.me also has an active online community that can help you with any problems you might face.

The app will let you connect to the protocol of your choice including PPTP, L2TP, IPSec, SoftEther, SSTP, and OpenVPN. If you’re planning to manually configure the VPN, there’s a separate configuration process for each protocol.

Pricing 3.8 / 5.0
2 Years
$4.17 /month
1 Year
$5.00 /month
1 Month
$14.99/month

There are two paid packages to choose from. The Premium package is the costliest, but it lets you connect up 5 devices simultaneously and includes port forwarding. The Plus package includes unlimited bandwidth and 75GB of data transfers per month. Both plans come with a 14-day  money-back guarantee.
There are several payment methods including credit cards, PayPal, and Bitcoin.
Hide.me also offers a very basic free service with access to just three locations and 2GB of data. There is no OpenVPN support for free users.

Reliability & Support 4.2 / 5.0

Hide.me offers live chat, email (support@hide.me), Facebook messaging and a contact form.

The live chat was instant, and we never had to wait more than a minute. Even the ticket system, which can take up to two days, was sufficiently answered within five minutes.

There is also an active online community to help you sort out any problems and connect with others.

The Bottom Line

A popular, easy-to-install VPN that offers speed, security, and simplicity

Hide.me is a VPN provider that keeps no logs and aims to put safety and security at the top of its priorities. They offer servers in 55 locations across 34 countries. The speeds are also generally good, faster than many other services we’ve seen, despite the high level (AES-256 bit) encryption that they offer. You can choose from a wide array of protocols to best suit your needs. They also offer limited free access to 5 locations, allowing you to test out the system without any time limits.

Money Back Guarantee (Days) : 14
Mobile app :
Number of devices per license : 5
VPN Plans: www.hide.me
Watch the short video review and tutorial below of hide.me VPN
hide.me VPN User Reviews
3.2
Jim Hamilton
Dec 8, 2019
  •  1
Watch out for the auto-renewal

All the language about customer satisfaction doesn't apply to a "renewal". There is no refund for the auto-renewal. I received notice that my credit card had been charged. I immediately requested a refund (same day). they rejected the request and referred me to an extremely vague clause in their agreement. Too hard to fight so they just basically took my money. It feels like a scam and a setup.


See Plans Reply to this review

Did you know? We approve all user reviews. Companies can't pay to include or exclude any.

    RDT
    Nov 17, 2019
    •  1
    Don't buy

    I've had this VPN for a couple of years now, but since the last build, it's been nothing but trouble. Every time I send in a service request, I get a "try this, try that" approach. I tried rebooting my PC and my modem, and it still doesn't work. I paid for 2 years, just glad I didn't get sucked into the lifetime plan.


    See Plans Reply to this review
      John Doe
      Oct 4, 2019
      •  4
      So far so good

      I had to go with this one because I needed it for Windows Server 2016 and Split Tunneling and works great so far. ExpressVPN doesn't work with Server 2016, NordVPN and CyberGhost didn't support Split Tunneling on Server 2016 so I had to get a refund from them plus, I can't remember which one but their IP's they use are detected as Hosting and or Suspected sharing device when checked at whatismyipaddress which I couldn't have either so my options were limited but happy so far with Hide.me.


      See Plans Reply to this review

        Compare hide.me VPN with the top alternative VPNs
        Was this review helpful? 0 0
        Sorry about that!
        (Minimum 10 characters.)
        Nord is offering 73% off their VPN for a limited time!