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Hotspot VPN Review 2022 - Keep This in Mind Before Buying
Not to be confused with Hotspot Shield, Hotspot VPN markets itself as an all around service that’s capable of unblocking any type of online content you like. But is it up to scratch?
I tested the VPN’s speeds, server network, and unblocking abilities. I also investigated its security and privacy features to see if it can keep you safe. What I found is a small service that’s not yet ready to compete with the top VPNs in the business.
The US server was the farthest and slowest server for me
I started with a base speed of 65.75 Mbps. The first server I tested was in the UK and I noticed just a 3% drop to 63.73 Mbps. I had a similar experience with a Swedish server, where my speed stood at 58.87 Mbps — only a 10% decrease.
I was impressed to see that my speeds didn’t decrease by more than 44% on its US server either, which was far away from my location.
Overall, I can recommend Hotspot if you’re looking for a fast VPN.
Server Network — Spreads Across Several Countries
HotspotVPN has 1,200 servers spread over 70 countries. Since the server network is quite large, you shouldn’t expect any crowding or delays. I didn’t encounter major problems during testing, but the France server was unavailable.
I only encountered one location that didn’t work
Security — Unclear Safety Methods
The VPN doesn’t make its security measures clear. Instead, it uses vague terminology like Protocol A, Protocol B. The customer service team told me that the protocols used by them are “safe enough for common use.” It’s a huge red flag that they wouldn’t specify which protocols they use.
I had no way of knowing which protocol I was using
I didn’t detect any leaks during testing, meaning that my information was secure. However, since I couldn’t find out what protocols and encryption it uses, I can’t guarantee that your connection will be completely secure.
My extensive tests show that Hotspot VPN doesn’t leak your IP
Hotspot has excellent privacy practices. It’s registered in Panama — a country that doesn’t mandate storage of user data.
It also doesn’t log timestamps, session information, bandwidth, traffic, or IP addresses. It does store website cookie data, server load information, billing details, and customer service information — but that’s fairly normal.
You can even contact customer support to request that the VPN deletes all of your data.
Torrenting — Allowed
You can use HotSpotVPN for P2P transfers. The speeds are fast enough.
However, I can’t guarantee that it's safe since the VPN’s security protocols are a mystery.
Does Hotspot VPN Work in China? Yes
The customer support team claims that it works in China. However, since Hotspot doesn’t tell you what are the security protocols it uses, it’s hard to tell if you’re safely accessing the internet behind the Great Firewall.
HotspotVPN’s support team confirmed that the VPN works in China
You can use up to 5 devices at the same time. While the number is small, it should be enough to cover all the devices in your household.
Device Compatibility — Major Disappointment
Hotspot VPN supports iOS, Android, and macOS devices only. Unfortunately, it doesn’t have an app that is compatible with Windows, browsers, routers, or gaming consoles.
Installation & Apps
Set-Up & Installation — Easy to Get Started
Installing Hotspot VPN is easy. Within a few minutes of downloading the app, I was able to run the VPN on my iPhone and switch between servers. The app’s icons are designed in such a way that even new VPN users can get a hang of it easily.
You’ll find it easy to choose a server and connect to Hotspot VPN
Hotspot only accepts payments through credit cards. The monthly prices are a little high, but you can also choose to sign up for a longer plan and get a huge discount. There’s a 30-day money-back guarantee if you want to test Hotspot for yourself risk-free.
Hotspot offers email support and a FAQ section. The team answered my queries in about 3 hours and the answers were thorough. While there is no live chat option, you can expect quick responses if you message them during working hours.
You can find answers to the most common questions in the Help section