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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

VPN Master Pro Review 2024 — Read This Before Buying

Our Score: 4.0/10
Ranked 286th out of 298 VPNs
Matthew Amos Updated on 28th December 2023 Senior Editor

VPN Master Pro claims to be a safe service with millions of customers around the world. It offers tons of servers, which it says have fast, reliable connections and unlimited bandwidth. But the website doesn’t tell you much else, so can this VPN be trusted?

To find out, I tested all of VPN Master Pro’s features. I found out if it’s really secure and studied its privacy policy to see if it’s trustworthy. Plus, I tested its speeds, streaming abilities, and much more.

These tests showed me that VPN Master Pro is not a service I can recommend. It logs a lot of your data, and it’s missing a major security feature. On top of that, desktop apps are inferior compared to the ones for mobile devices. For the same price, you can get one of the top fast, safe, and privacy-friendly VPNs that offer quality apps for every major OS.

Try VPN Master Pro Today!

Short on Time? Here Are My Key Findings

Pros

Cons

VPN Master Pro Features — 2024 Update

3.0
💸 Price 5.83 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? Yes
🖥 Number of servers 6000+
💻 Number of devices per license 1
🛡 Kill switch No
🗺 Based in country United States
🛠 Support Via email
📥 Supports torrenting Yes

Streaming — Decent for Mobile But A Bad Choice on Desktop

6.0

I could unblock a good amount of platforms and stream in high quality on Android. However, you can't access the premium app on desktop. Even worse, the free version on desktop is inferior compared to what you get for free on mobile.

While I had no issues playing videos without lag on my phone, there were issues casting to my smart TV with certain apps. That's a strike against VPN Master Pro since the top VPNs make it easy to watch shows and movies from many regions on your big screen. If you want to try VPN Master Pro, check out the free app first. Free servers worked better in many cases than VIP (or paid) servers.

Unblocked: Netflix, Disney+, HBO Max, Amazon Prime Video, and BBC iPlayer

I had no problem accessing Netflix originals on Android but could only get full Netflix libraries with the desktop app. You're usually restricted to only Netflix originals when living in an area that doesn't have its own library. Meaning you can only access the movies and shows Netflix owns, so you miss out on a lot of content. I could access entire libraries from Canada and the US on my Windows laptop.

VPN Master Pro lets me cast (a way to play videos from your device on a smart TV) Netflix after about 15 seconds of loading. After that, the videos played back in HD without buffering. I was surprised that many times the free servers worked better. For example, the premium Japanese server wouldn't let me sign in, but it worked fine with the free server in Japan.

Disney+ worked great on every server I tested, including free ones. I had no trouble casting to my tv with excellent playback and zero buffering. HBO Max only worked with the free server in New York. Unfortunately, I wasn't able to cast. The screen would load briefly but only show me an HBO Max logo instead of streaming video.

Amazon Prime Video worked well too, but I couldn't cast. This was the same on free and premium servers. When I tried sending Jurassic Park: Dominion to the TV, the screen casting loading screen came up. But it just continued to load for minutes without ever playing the movie. I was excited it let me access Prime Video, but it would be more impressive if you could cast.

I could only access BBC iPlayer from the free server in London. With that server, it worked great. I could load videos nearly instantly and stream in HD. However, accessing it with the UK's VIP server was impossible because it wouldn't let me connect to the internet.

Blocked by: Hulu

Hulu detected the VPN on both free and premium servers. I was able to access the login screen, but once I entered my password, I got a message telling me you can’t access the site with a VPN.

Overall, the free version of VPN Master Pro on mobile is pretty impressive for streaming, but the premium app isn’t worth it. This is because the free mobile app unblocked more platforms than the paid version, and there’s no data limit.

However, it still had issues casting. The best VPNs will let you easily access all the top platforms on your smart TV. They even let you do it directly, so you don’t have to worry about casting. On top of that, you can access many more full Netflix libraries with the top VPNs. If you want to access all the major platforms on any device, I recommend you try one of the best VPNs for streaming.

Speeds — Fast on Some Servers; Slow on Others

2.0

The speeds varied a lot depending on the server, and sometimes the free ones were faster. These speed tests were done with a Samsung Galaxy S21 Android phone.

These are the categories I looked at during my tests:

  • Download speed is how quickly you can receive data. You need this to be fast for activities like streaming and loading web pages. It’s measured in megabits per second (Mbps).
  • Upload speed tells you how long it takes to send data. This will help you quickly upload videos on YouTube or post on social media. It’s also measured in megabits per second (Mbps).
  • Ping lets you know how long it takes your data to travel. It’s most important for gaming where you need instant reactions to your inputs. This is measured in milliseconds (ms).

After I recorded my base speed for a comparison, I performed tests on the VIP servers.

Speeds on paid servers:

Download Upload Ping
No VPN (Austin, TX) 252 Mbps 399 Mbps 6 ms
Los Angeles
(2,217 km away)
57.2 Mbps (77% drop) 77.7 Mbps (81% drop) 42 ms
New York
(2,805 km away)
68.4 Mbps (73% drop) 56.4 Mbps (86% drop) 45 ms
Netherlands
(8,170 km away)
170 Mbps (43% drop) 26.2 Mbps (93% drop) 172 ms
Germany
(8,566 km away)
21.63 Mbps (91% drop) 54.2 Mbps (86% drop) 180 ms
Japan
(10,537 km away)
164 Mbps (35% drop) 37.9 Mbps (91% drop) 245 ms

I was surprised that the fastest paid server was over 8,000 km away. The closest server to me in Los Angeles dropped my speeds a ton. The top VPNs will only drop my speeds by 10-15% at that distance. After that, I tested out the free servers.

Speeds on free servers:

Download Upload Ping
No VPN (Austin, TX) 252 Mbps 399 Mbps 6 ms
Los Angeles
(2,217 km away)
228 Mbps (10% drop) 114 Mbps (71% drop) 45 ms
New York
(2,805 km away)
53.84 Mbps (79% drop) 124 Mbps (69% drop) 61 ms
Netherlands
(8,170 km away)
181 Mbps (28% drop) 49.92 Mbps (87% drop) 120 ms
Germany
(8,566 km away)
68.9 Mbps (73% drop) 4.79 Mbps (99% drop) 177 ms
Japan
(10,537 km away)
116 Mbps (54% drop) 14.1 Mbps (97% drop) 588 ms

Overall, I was more impressed with the speeds on free servers. The nearby Los Angeles server gave me great speeds. The free Netherlands server was a little faster. While it was a bit slower in some areas, it’s still really good for a free VPN.

While I got some good results, the speeds were inconsistent. For example, the German servers were always slower than the ones in the Netherlands. That’s strange since they’re so close to each other. The top VPNs only drop my speeds by 30-40% at long-distances, so the speeds on the German server are quite slow.

I also tested the free app on Windows. The speeds were much worse with the desktop app. Every desktop server lowered my speeds by at least 98%.

It’s tempting to try VPN Master Pro if you just need a free VPN for Android. However, you’ll get much better speeds with the top VPNs, along with much more consistent results. If you want to stay safe while maintaining fast speeds, check out this list of the fastest VPNs available.

Are VPN Master Pro’s Speeds Fast Enough for Gaming? No

2.0

I had a ton of lag when I played fast-paced games online with VPN Master Pro. You need a ping rate between 50-85 ms for smooth gameplay online. When it’s higher, it takes too long for the game to register what you want to do. When that happens, you can’t enjoy the game because you can’t be competitive.

My first test was playing Counter-Strike: Global Offensive. To start, it took the game nearly a minute to load. When I finally got going, the game warned me that the ping was too high while I was trying to join a match. My first attempt failed, but I was able to get in on the next try. Once the game started, the lag was so bad the screen kept freezing. Eventually, I got a weird glitch where the screen kept flashing black, and I fell through the floor.

I was able to play Vampire Survivors on my phone with no issues. But this test isn’t as important since most people play competitive online games on a desktop or gaming console. So, VPN Master Pro will be a poor choice for most gamers. If you want to stay safe while you play games on all your devices, try one of the best VPNs for gaming.

Server Network — Several Servers in a Small Amount of Countries

5.0

VPN Master Pro paid mobile version has 6,000 servers, but they are only in 17 countries. That’s much less than the top VPNs, which will often give you 3x as many or more. This could cause problems if you want to use a location in your country since many people won’t be able to.

With the premium app, you can connect to the US, the UK, and the following countries:

Canada Germany France Switzerland Norway
Hong Kong Singapore Sweden Italy Austria
Spain Netherlands Russia Japan India

The free app on mobile has all the same countries except it offers Australia instead of India. There are twice as many countries on the desktop app (about 44), but it’s so much worse it doesn’t really matter.

All of these servers are virtual locations, and that’s probably why my speeds were so inconsistent. Virtual servers give you an IP address in the country listed, but are actually somewhere else. That means they may be farther away than you think, which lowers your speeds. While there’s nothing wrong with virtual servers, the top VPNs give you physical locations too.

You can get way more servers from all around the world with a better VPN for the same price. So, I recommend you choose a VPN with thousands of reliable servers worldwide.

Security — Missing A Lot of Key Features

5.0

VPN Master Pro passed all of my leak tests, but it’s not clear about its encryption levels. I tested free and paid servers on mobile and several desktop servers. My real location was never revealed, which is good. But the top VPNs give you 256-bit military-grade encryption. This is practically impossible to crack. Since VPN Master Pro doesn’t list its encryption level, and support never answered my questions, I can’t be sure what kind of encryption it uses.

There is also a split tunneling feature on mobile, called Select Proxy Apps. So, you can leave certain apps out of the VPN tunnel. This is easy to do since it automatically selects everything. If you want to access your local bank with the VPN connected, you can just unselect your browser from the list. It’s a nice feature to have, but I wish VPN Master Pro offered more.

For example, there is no kill switch. This is a necessary feature that every VPN needs. It blocks your internet connection if the server ever disconnects, so you’re always protected. You also can’t switch protocols, and VPN Master Pro doesn’t tell you which protocol it uses. The best VPNs make it easy to switch between different protocols that help you optimize speed, security, network switching, and more.

All of this means I don’t trust VPN Master Pro to keep me safe online. To get a VPN with military-grade encryption, a kill switch, multiple protocols, and more, review this list of the safest VPNs.

Privacy — Not a Policy You Should Trust

2.0

VPN Master Pro logs a lot of data, including your IP address. It also stores your device name, operating system, and the time and date when you used the app. Worse, it also stores “other statistics.” Vague statements like that in a policy worry me because it could mean anything. It’s possible VPN Master Pro could even be logging the websites you visit. I learned all of this from the privacy policy available on the mobile app.

Screenshot of VPN Master Pro's privacy policy within the Android app highlighting some of the data it logsIt states it can give your data to companies like Google and Facebook

It doesn’t tell you how long it stores this data and can’t guarantee its safety. So, not only do they have your vital information, but it’s possible a hacker or anyone else could get a hold of it. The other thing that concerns me is the privacy policy is completely different on its website.

Screenshot of VPN Master Pro's privacy policy from its website highlighting that it claims to keep no logsI’ve never seen a VPN with two completely different privacy policies

The website says there have been security audits, but that doesn’t help when the policy is so bad. Many of the top VPNs have independent audits done on their privacy policies, which proves they stick to them. In this case, it might be better if VPN Master Pro didn’t stick to its policy. Lastly, it's based in the US. This country is a member of the 5-Eyes Alliance, an agreement between governments to share citizens’ data. So, it could be forced to log even more data in the future.

There are many great VPNs that won’t log any of your data or share it. To find a VPN that you can trust with your data, look at this list of the best no log VPNs.

Torrenting — Allows P2P But It’s Not Secure

0.6

VPN Master Pro’s security and privacy issues make it a bad choice for torrenting. It lets you access torrenting sites and download files with popular torrenting apps like uTorrent. I was even able to download Night of the Living Dead with the premium New York server in about 14 minutes (it wouldn’t work with the free servers). That’s a good speed since my base connection was only a little faster. I can download the same file in 10 minutes with no VPN.

However, I don’t recommend accessing torrents with a VPN you can’t trust. Although torrenting is legal in most countries, it’s illegal to access copyrighted files. So, I recommend making sure you only download legal torrents. Plus, you never know who’s on the same P2P network as you. If you want to stay safe during P2P downloads, pick one of the best VPNs for torrenting from this list.

Does VPN Master Pro Work in China? No

I couldn't confirm with support if VPN Master Pro works in China, so I have to assume it doesn’t. I recommend reading up on Chinese laws before you decide to use a VPN while there. The country’s government has banned several VPNs, but it usually only goes after the technology. China’s government isn’t known for getting tourists in trouble for using VPNs.

There are many VPNs that can get past China’s Great Firewall. If you choose to use a VPN in the country, you can try one of these tested VPNs that work in China.

Simultaneous Device Connections — Unknown

VPN Master Pro doesn’t tell you how many devices you can connect. On top of that, the mobile and desktop apps are so different that it’s not a good choice for hooking up each device in your household. Many VPNs give you 5+ connections, so you can connect quality apps on your desktop, phone, router, tablet, and more. To protect all your devices at once, it’s better to choose a premium VPN with multiple simultaneous connections from this list.

Installation & Apps

7.0

Device Compatibility — Quality Depends on the Device

VPN Master Pro says it works for Windows, macOS, Linux, Android, and iOS, but the mobile apps are so much better they’re practically different VPNs. Plus, you can only get the free version on desktop. On top of that, it’s a much worse free version than the one you can get on mobile.

The speeds and unblocking abilities are much worse on desktop. Plus, there’s no split tunneling. On top of that, there’s a data limit of 100,000 Mb on the desktop app. Support didn’t answer when I asked if this was monthly or if it never resets. However, it was strange that it never registered any of the data I used even after I was connected for hours.

The free version on mobile has annoying ads that aren’t on the desktop app. Luckily, they’re usually short videos that you can skip after about 8 seconds. The server list is also much different between the mobile and desktop apps.

Screenshot of VPN Master Pro's Android app show several different screens within the appThe desktop app has more countries, but you get more city locations on mobile

The top VPNs will give you great apps for each of the major platforms and also make it easy to connect your smart TV. That’s not easy with VPN Master Pro, and there’s also no way to get it working on a router or your gaming console. You can connect more devices with better apps if you try one of the VPNs with great compatibility in this list.

Setup & Installation — Simple But With a Few Drawbacks

The VPN isn’t hard to set up, but it’s easier on mobile. On desktop, I downloaded the Windows file from VPN Master Pro’s website. However, it wouldn’t open after several tries. Eventually, I had to right-click it and run as administrator to get it started. That always makes me worry.

I ran the Windows app through VirusTotal, and there were no security threats. That’s a good idea to do for any file you install, but especially if it wants you to run as administrator. Once I was sure it was safe, I opened it up. It couldn’t be simpler to install. I just had to follow the prompts, and it was done in under 3 minutes.

On mobile, you’ll install it through the Apple or Google Play store. This process was just as easy as on desktop, and I didn’t have to do anything special to get the app working. I was able to click on the shortcut and start it up in about 3 minutes. So it performed pretty well here, but I do prefer using a VPN that’s easier to set up on desktop.

Pricing

4.8
VPN Subscription 12 Months
$ 5.83 / month per month
VPN Subscription 6 Months
$ 7.99 / month per month
VPN Subscription 1 Month
$ 9.99 / month per month

VPN Master Pro doesn’t offer enough for the money you pay. You can only purchase a subscription through the mobile app. The monthly price is quite expensive, and you can get a much better VPN for the same amount. The 2 longer term commitments are better, but there are still much cheaper VPNs that give you way more value.

Regrettably, I was unable to verify the available payment methods with customer service, nor could I find them detailed on the website or within the application. Nonetheless, it's reasonable to assume that Paypal, several credit cards, Google Pay, and Apple Pay will be accepted given that they are common payment methods for app stores. Unfortunately, the option to buy a subscription using cryptocurrency for enhanced anonymity does not appear to be available.

Screenshot of Google Play subscription page showing how to cancel a VPN Master Pro subscription on AndroidCancel on your own through Apple or Google, so you don’t get unexpected charges

The website says there’s a 30-day money-back guarantee, but the pricing page isn’t available. So, I wouldn’t trust that guarantee. On mobile, you can get a 3-day free trial. I canceled after 2 days and didn’t have any money taken from my account.

Reliability & Support

7.0

I could never get a response from support, which is frustrating since the website is so vague. There’s no way to find out more about its security features, privacy policies, why the apps are so different, or any other question you might have. The only ways to contact VPN Master Pro support are through email or by phone.

After 6 days, I still haven’t received any answers to my emails. I also tried calling support through the phone number listed, but it always went straight to voicemail. I’m never comfortable giving my phone number to strangers, so I didn’t leave a message. However, I tried calling back at different times of the day, and the call was never answered. It’s frustrating because the website doesn’t list any hours for the phone line.

It’s hard for me to trust a VPN that doesn’t make it easy to access customer service. All of the best VPNs have 24/7 live chat support where you can always get answers to your questions in a few minutes. Check out these VPNs with excellent customer service.

Compare VPN Master Pro With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.5
Our Score: 9.4
Editors' Note: Intego, Private Internet Access, Cyberghost and Expressvpn are owned by Kape Technologies, our parent company.

The Bottom Line

Final Verdict

VPN Master Pro impressed me in a few areas. The mobile apps can unblock a lot of streaming platforms, and I was able to get some fast speeds with nearby servers. These apps also give you a lot of servers and unlimited data for free.

But, it doesn’t perform well in the most important categories. The privacy policy states it will log your IP address. It also doesn’t offer a kill switch, and customer support is bad. That’s especially troubling when the website is so vague about its features.

So, I do not recommend VPN Master Pro. The free service isn’t worth trying since it stores so much data. And the paid version is even worse because it’s nearly as expensive as the top VPNs. To stay safe online, it’s better to try one of the best VPNs that are responsible with your data and offer safe apps on every OS.

  • Decent speeds
  • Unblocks many of the top streaming platforms

FAQs on VPN Master Pro

Is VPN Master Pro safe?

No, you can’t trust VPN Master Pro to protect you online. It doesn’t list its encryption level on its website, so you don’t know how hard it is for hackers to crack. Plus, it doesn’t have a kill switch. This is a necessary feature that blocks your internet connection if the VPN ever disconnects.

Can VPN Master Pro unblock Netflix?

Yes, it can access Netflix. I was able to unblock full libraries in Canada and the US with its free desktop app. The mobile app could only get Netflix Originals. That’s a version of the site that only has shows owned by Netflix. I could also access HBO Max, Disney+, Amazon Prime Video, and BBC iPlayer – but only with the mobile app.

Will VPN Master Pro slow my speeds down?

Yes, it will lower your speeds. Every VPN will reduce your connection speed because your data has to be rerouted. VPN Master Pro’s speeds change a lot depending on the server you use. One server only reduced my speeds by 10%, but I also had a server lower my speeds by 91%.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 1
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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About the Author

Matthew is a writer and editor for VPNMentor with a proven track record of providing in-depth analysis of the most highly regarded VPNs, including ExpressVPN and CyberGhost. His unparalleled expertise has enabled him to consistently deliver cutting-edge insights on the most sought-after (and newest) VPN services.

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