IPVanish VPN vs Private Internet Access vs 2017

After comparing these VPNs, we have a winner!

 
 

Which VPN is better?

Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert
IPVanish and PIA are 2 VPNs with a lot going for them. Both are completely log-less, though IPVanish runs out of the British Virgin Islands, giving them a slight edge over PIA, which runs out of the US and is thus subject to the stricter laws therein. PIA has very customizable security options such as optional DNS leak protection and adjustable encryption strength, but IPVanish includes NAT firewall with every subscription, which is a very strong layer of added security. IPVanish also has a plethora of countries to choose from, second only to HideMyAss, as well as a free proxy. PIA does stand out in the area of customer service, providing a 24/7 live chat option, whereas IPVanish has a strong knowledge base, but has no live chat option, a big minus in our opinion. Of great importance is IPVanish’s speeds, which are second-to-none. IPvanish controls their own tier-1 network backbone, which basically means your speed is only limited by the users’ normal bandwidth connection, not by any limit on IPVanish’s end.
 
Rating
Features
  • 4.4
  • 4.5
Pricing
  • 4.9
  • 4.9
Ease of Use
  • 4.8
  • 4.3
Reliability & Support
  • 4.3
  • 4.4
 

Reviews

Expert Review

Guy Fawkes
Various tips from anonymous experts
  • 4.6

IPVanish is one of the best VPN providers out there when it comes to protecting your privacy online. It is at the top of our list, along with ExpressVPN and NordVPN. The huge list of 400 servers in 61 countries means that you can keep your location confidential, while shared VPN conn

Read all
Latest positive user review
Matt
  • 5.0
Great for streaming I'm using it to stream stuff I don't wish the gov will track... Nothing serious, but why should they know what I like to watch. Speed is fine and service did the job when I had to switch servers once. Go with it
Latest negative user review
Kelley
  • 1.0
Bad experience. Difficult time with a good connection for my fire stick. Contacting support is a joke!! No phone number and its 2 days before an email response asking questions .I answer..2 more days to wait for a response! Now I can't figure out how to cancel my account....ugh!!!
Expert Review

Ariel Hochstadt
Ex-Google, International tech speaker
  • 4.5

I found PIA very simple to install on Windows and Android and, although I didn’t try it out, would assume a similar standard for other platforms, like Linux and Mac. While it isn’t the fastest VPN out there, speeds are consistent, with a little more latency in areas where there are fewer servers, such as Hong Kong and Australia. While I found it a little frustrating that PIA doesn’t not enable

Read all
Latest positive user review
Cerkaz
  • 5.0
Perfect vpn It's cheap, it works, super fast connection. Only downside is that you can't stream Netflix, sometimes they renew the IP's but else you can't. The UI is super nice and quick, not a big ugly box each time you open the vpn.
Latest negative user review
Anna
  • 1.0
Zero Customer Service - do not buy! This VPN is not performing as advertised. I have opened three trouble tickets & sent two emails, all in an effort to cancel the service within the 7 day trial period for a full refund. It has been three days and I have not received any response (other than the auto reply that they are busy and will answer in their own sweet time). Their inability to reply to a simple request in three days is unacceptable.
Latest positive user review
Matt
  • 5.0
Great for streaming I'm using it to stream stuff I don't wish the gov will track... Nothing serious, but why should they know what I like to watch. Speed is fine and service did the job when I had to switch servers once. Go with it
Cerkaz
  • 5.0
Perfect vpn It's cheap, it works, super fast connection. Only downside is that you can't stream Netflix, sometimes they renew the IP's but else you can't. The UI is super nice and quick, not a big ugly box each time you open the vpn.
Latest negative user review
Kelley
  • 1.0
Bad experience. Difficult time with a good connection for my fire stick. Contacting support is a joke!! No phone number and its 2 days before an email response asking questions .I answer..2 more days to wait for a response! Now I can't figure out how to cancel my account....ugh!!!
Anna
  • 1.0
Zero Customer Service - do not buy! This VPN is not performing as advertised. I have opened three trouble tickets & sent two emails, all in an effort to cancel the service within the 7 day trial period for a full refund. It has been three days and I have not received any response (other than the auto reply that they are busy and will answer in their own sweet time). Their inability to reply to a simple request in three days is unacceptable.
 

Pricing

Starting price $6.49/ month $3.33/ month
Money Back Guarantee (Days) 7 7
Devices per license 5 5
See plans & pricing See Plans See Plans
 
 

 The Bottom Line

Daniel Krohn
Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert

IPVanish is the winner, though not by much. Both providers provide very good security, have great options such as kill switches and free proxy servers, and both score equally well in our reviews. IPVanish takes the lead with their speed and inclusion of NAT firewall. Their software also has a much more up-to-date feel than PIA’s and has the great option of automatic server rotation. Of importance for some is the fact that IPVanish is proficient at breaking through the Great Firewall of China, while PIA is known to have issues in this area. While you will pay a few more dollars for IPVanish, it is well worth it.

Interestingly, if you compare IPVanish VPN with NordVPN, which is our top ranked vpn, you'll see that IPVanish VPN can learn a lot from NordVPN. Compare IPVanish VPN with NordVPN