ExpressVPN vs Private Internet Access vs 2017

After comparing these VPNs, we have a winner!

 
 

Which VPN is better?

Daniel Krohn
Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert
Express has servers in more countries, but PIA allows for up to 5 simultaneous connections (compared to 3 for Express). The biggest attribute for ExpressVPN, dubbed the fastest VPN on earth, is its fast and extremely reliable speeds. They also have a built-in speed test. That’s not to say that PIA is a slouch in this area, but ExpressVPN clearly comes out ahead. Of concern for some is the Great Firewall of China, which Express is extremely adept at breaking through, whereas PIA is not. Express also boasts extremely intuitive, sleek and easy-to use software. PIA’s is not terrible, but it is a bit clunkier and utilizes the system tray icon for server selection instead of the application. What PIA does have going for it is its pocket-friendly price tag, though neither will set you back much at all, and PIA’s lack of live chat and its hesitant support for customers regarding Netflix and making the VPN work in high censorship countries may make any saving a false economy.
 
Rating
Features
  • 4.9
  • 4.5
Pricing
  • 4.9
  • 4.9
Ease of Use
  • 5.0
  • 4.3
Reliability & Support
  • 5.0
  • 4.4
 

Reviews

Expert Review

Ran Greenberg
New-Media and online expert, Venture Capitalist and investor
  • 4.9

Many VPNs claim to be the fastest, but trust us when we say ExpressVPN is telling the truth. It’s our top pick for streaming movies and TV shows with their unlimited bandwidth and more than 1,000 servers in over 100 locations. Besides for having great encryption and security, ExpressVPN does not log any traffic data or DNS queries, allows P2P on all of their servers (a rarity among VPNs), has

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Latest positive user review
David Norman
  • 5.0
What have you got to lose? Yeah, the price is a bit high but if you 're not satisfied you can get a full refund in the first month. Works with Netflix, HBO and Hulu. Great for at home but even better for those who are abroad...!
Latest negative user review
Derek
  • 1.0
Overrated vpn service Really overrated and overpriced vpn service. The speed are really poor especially with US servers. The only thing customer service offers is to get refunded instead of trying to solve your problem. They should really pay more attention to speeds as rated very good and sometimes take a look to chats what customer guys are typing
Expert Review

Sarit Newman
Content Manager & Internet Security Writer
  • 4.5

I found PIA very simple to install on Windows and Android and, although I didn’t try it out, would assume a similar standard for other platforms, like Linux and Mac. While it isn’t the fastest VPN out there, speeds are consistent, with a little more latency in areas where there are fewer servers, such as Hong Kong and Australia. While I found it a little frustrating that PIA doesn’t not enable

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Latest positive user review
Cerkaz
  • 5.0
Perfect vpn It's cheap, it works, super fast connection. Only downside is that you can't stream Netflix, sometimes they renew the IP's but else you can't. The UI is super nice and quick, not a big ugly box each time you open the vpn.
Latest negative user review
Anna
  • 1.0
Zero Customer Service - do not buy! This VPN is not performing as advertised. I have opened three trouble tickets & sent two emails, all in an effort to cancel the service within the 7 day trial period for a full refund. It has been three days and I have not received any response (other than the auto reply that they are busy and will answer in their own sweet time). Their inability to reply to a simple request in three days is unacceptable.
Latest positive user review
David Norman
  • 5.0
What have you got to lose? Yeah, the price is a bit high but if you 're not satisfied you can get a full refund in the first month. Works with Netflix, HBO and Hulu. Great for at home but even better for those who are abroad...!
Cerkaz
  • 5.0
Perfect vpn It's cheap, it works, super fast connection. Only downside is that you can't stream Netflix, sometimes they renew the IP's but else you can't. The UI is super nice and quick, not a big ugly box each time you open the vpn.
Latest negative user review
Derek
  • 1.0
Overrated vpn service Really overrated and overpriced vpn service. The speed are really poor especially with US servers. The only thing customer service offers is to get refunded instead of trying to solve your problem. They should really pay more attention to speeds as rated very good and sometimes take a look to chats what customer guys are typing
Anna
  • 1.0
Zero Customer Service - do not buy! This VPN is not performing as advertised. I have opened three trouble tickets & sent two emails, all in an effort to cancel the service within the 7 day trial period for a full refund. It has been three days and I have not received any response (other than the auto reply that they are busy and will answer in their own sweet time). Their inability to reply to a simple request in three days is unacceptable.
 

Pricing

Starting price $6.67/ month $3.33/ month
Money Back Guarantee (Days) 30 7
Devices per license 3 5
See plans & pricing See Plans See Plans
 
 

 The Bottom Line

Daniel Krohn
Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert

ExpressVPN is more popular than PIA and comes out ahead. The number one reason for that is its speed, which is clearly noticeable when streaming media and downloading torrents. ExpressVPN is easier to test, as they offer 30 (vs PIAs 7) days money back guarantee. Express interface is slick and easy-to-use, while PIA seems to have been designed in the 90s but it is really of little importance; what we are looking for at the end of the day are easy-to-use apps. If you want to save a few dollars, PIA is a good option which you can confidently use. If the internet speed is important to you, and you are not just checking emails from China, Express is your pick. More Info