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Latest positive user review(User reviews are not verified)
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Review by our expert
PrivateVPN advertises itself as one of the best VPNs for streaming at a low price. It also claims to have great torrenting support, strong security features, and a true no-logs policy. But PrivateVPN is a small company, so can it compete with the biggest VPNs?
To learn the answer, I tested out everything it offers. My global team and I found out if it really lets you stream securely in the bes...
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Latest positive user review
Works Great for many years.
I've been using their service for a great many years, and I'm very pleased indeed. Great service and s... upport, and more than enough speed for covering my needs. As long as they have coverage in countries I need to connect to, the number of servers in total is less relevant, as long as the servers they Do have provide enough speeds. They also support Wireguard, which is seldom mentioned in these reviews, probably since they don't have it in their native app, but they do and it's rock solid using that with their provided config files, and that in and of itself also increases the connection speeds, at least for me. All in all, they provide anything and all I want from a VPN provider. What others see as a downside, split tunneling and such, I see as a strength. I want my VPN provider to stick their nose in my business as little as possible, but rather provide a "clean VPN line" and then let Me decide what to do with my routing table. In short, they're Great, for my needs, but others will have to test and make up their own minds. :-DMore
Latest negative user review
Been There
I've been using PrivateVPN for a year. The main reason was due to good price. It's slow, on certain ho... urs of the day you can't watch video smoothly. They have down time or some other problem frequently and it take ages to fix it. Customer support are so poor that my mum without IT knowledge could probably do a better job. Now I switched to another one and feelings for PrivateVPN is much worse because I have something to compare withMore
Review by our expert
VPN Tracker is an excellent VPN for Mac and iOS devices, as can be shown with their high-quality iOS interface. VPN Tracker offers servers that are mainly meant for professional, business internet usage, which differs from the usual focus of using VPNs for personal use. Unlike personal VPNs, VPN Tracker lets you connect to multiple servers all over the world at the same time, so you can communica...
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Latest negative user review
Worst Tech Support Ever
I had been using VPN Tracker and World Connect for a number of years, and I don't know why. I guess on... e would call it lazy. I figured that it was easier than looking for alternatives. Each and every year VPN Tracker (Equinux) would faithfully deduct several hundred dollars (495.00) from my bank account (through credit card "on file") for the 12 months following the payment.
All was humming along well until I needed tech support. That is when I realized how bad VPN Tracker was. Tech support? What tech support? It's almost non-existent. Keep in mind that VPN Tracker and World Connect are not freeware. They are fully chargeable software licenses. Yet, there is no number to call; only contact via email. Seriously? Email-only? C'mon, this is crazy. One pays a fairly high amount for use of their software for what would be considered a critical need, only to be at the mercy of whenever their support staff decided to acknowledge and reply to the request. My request for assistance was ignored for almost a week before the unending string of emails between Rafael and myself lead to nowhere. You know the drill. You contact tech support. They contact you back with a link to their FAQ's that have no relevance to the reason for contacting them in the first place. I finally gave up.
At that point, I decided to move on and canceled my automatic renewal, which was scheduled to happen this July 2021. I fully expected usage of VPN Tracker and World Connect for the next four months. Not true, I come to find out. Because I canceled my auto-renewal, I wanted to delete my credit card information. That makes sense. Why have credit card information sitting on the servers of a company you no longer will be using when the subscription expires?
Unfortunately, the credit card information can not be deleted by the subscriber, or so I come to find out. I then contacted Equinux and asked that my credit card information be removed from my account since I was not auto-renewing. Their reply was something that shocked me. They informed me that, if they delete the credit card info, it would then delete usage of the program even though I was paid through July 2021. This is why I left Equinux and VPN Tracker. They are the worst of all services I have ever used. Arrogant is a kind word. Save yourself the grief and look to any of the others, as I have.
For the record, I have signed with Express VPN for anonymity and Sonic Mobile Connect for access to my local VPN. Goodbye Equinux and VPN Tracker. I wish I could say it was nice, but unfortunately, you soured me on our program with your policies and practices.More