How to Cancel StrongVPN and Get a Refund - 2025 Update

StrongVPN offers a 30-day money-back guarantee. We put it to the test.

We were happy to see that even though we purchased StrongVPN's cheapest offer, it was easy to close our account and claim a full refund.

Canceling StrongVPN in 7 Easy Steps

There’s no automatic way to cancel your StrongVPN account and ask for your money back. You will need to contact the VPN’s Live Help support team first.

After that though, the process is simple and you can expect to receive your refund very quickly.

Here are the steps you’ll need to follow:

Step 1

Log in to your StrongVPN account and access Live Help. Once you’re connected to a chat, request a cancellation and refund.

Note: Customer support will ask why you want to cancel so you’ll need to provide a reason. They will then send you a cancellation link.

Step 2

Click on the link and enter your login details.

Step 3

Check the box next to the purchase you wish to cancel. As directed in the Live Chat, make sure to select the option that says ‘Now’ to include a refund request.

If you select ‘On renewal date’, your purchase will be canceled but you will not receive a refund.

Step 4

You will be asked if you are sure you want to cancel. Scroll down and click ‘I don’t want to protect my privacy’.

Step 5

Select the reason you wish to cancel. In the box titled ‘Is there anything else you would like to tell us?’ write a comment of at least 10 characters.

Step 6

You will be offered 60 days of free service. If you want to continue with the cancellation, click ‘I still want to cancel.’

Step 7

You’re all done! You’ll be shown a confirmation screen so you can track your refund request.

We received our refund within a couple of minutes.

This is noteworthy, particularly when you consider that refunds from other VPN services typically require 7-10 business days.

I Canceled My Purchase - Now What?

If you canceled your purchase with StrongVPN because you were concerned about its base in a 5-Eyes Alliance country, there are plenty of more secure VPNs you can choose from.

Time for a New VPN

You might have clicked ‘I don’t want to protect my privacy’ as you canceled StrongVPN, but we're sure that’s not true!

Not convinced? You can also take a look at our list of other great VPNs that work with Netflix.

Or, check out our rundown of the best VPNs overall.