BulletVPN Review & Test 2019- Keep This in Mind Before Buying

Ariel Hochstadt | Updated on 4th December 2019
Ex-Google, International tech speaker

At first glance, BulletVPN has a lot to offer. With this VPN you get unlimited bandwidth, access to Netflix, multiplatform support, fast speeds, a choice of multiple VPN protocols, and a free smart DNS service.

BulletVPN doesn’t offer a ton of servers, but there are locations available all over the world. The network currently includes 71 VPN servers in 37 countries.

To help you decide whether BulletVPN is a good option for you, I tested it to find out how it performs in a variety of categories.

Streaming – Does BulletVPN Work with Netflix?

I was able to use BulletVPN to unblock Netflix US and Netflix UK. Some servers didn’t work, but it only took me a few tries to find one that could access Netflix successfully.

BulletVPN was also able to access Hulu, Amazon Prime Video, and BBC iPlayer.

With your BulletVPN subscription, you also get access to its Smart DNS proxy service at no additional cost.

Smart DNS allows you to configure almost any device to bypass geo-restrictions on streaming content. By itself, Smart DNS doesn’t encrypt your traffic or mask your IP address, but it is a very useful option if you own devices that don’t support VPN connections.

While BulletVPN does work with Netflix, the unreliability on some servers was disappointing. I'd recommend NordVPN instead, as you're guaranteed to have access to Netflix on any server, plus the best speeds and quality.

BulletVPN Speeds

BulletVPN offers five high-speed VPN servers that are designed to maximize connection speeds. I tested the network myself to find out if BulletVPN is as fast as it claims.

Before connecting to BulletVPN, I started with an average download speed of 71.47 Mbps.

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I used BulletVPN’s Quick Connect feature to connect to a VPN server near me in the eastern US. VPN servers close to your physical location tend to give you the best speeds.

After connecting to a nearby BulletVPN server, my average download speed dropped to 30.25 Mbps.

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Surprisingly, a BulletVPN server farther away from me in the western US gave me an average download speed of 65.93 Mbps.

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Next, I tested one of BulletVPN’s dedicated high-speed servers. These five servers are clearly labeled in the server selection menu.

The high-speed UK server gave me an average download speed of 66.03 Mbps.

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After these impressive results, I wanted to test another of BulletVPN’s high-speed servers.

I connected to the high-speed server in Germany. This time, my average download speed was 48.20 Mbps.

VPN providers often exaggerate their server speeds, but in this case, it looks like BulletVPN is the real deal.

I was very impressed with BulletVPN’s speeds. The specialty high-speed servers really live up to their name.

My only criticism is that the Quick Connect feature connected me to a server that was slower than all of the other servers I tested.

The Quick Connect button is a great feature to have, but ideally it should connect me to the fastest server.

Is BulletVPN Good for Torrenting?

BulletVPN supports P2P file-sharing on all servers. This VPN is a good option for torrenting thanks to its fast server speeds and automatic kill switch.

The VPN is compatible with torrenting apps like BitTorrent, which is a plus.

Security – Is BulletVPN Safe?

At the very least, your VPN should be able to do two things: securely encrypt your data and mask your IP address. It should fully hide your real IP address and location from the websites you visit.

I ran multiple IP/DNS leak tests while connected to BulletVPN. I didn’t detect any IP, DNS, or WebRTC leaks during my tests.

Here is what my traffic looked like when I was connected to a BulletVPN server in Germany:

bulletvpn review 6

As you can see, my real location in the US was hidden. I can confirm that BulletVPN provides functional IPv6 leak protection.

In addition to covering the basics, BulletVPN offers a few advanced security features. This includes an automatic kill switch that will stop unprotected data leaving your network if your VPN connection suddenly drops.

BulletVPN also comes with the Bullet Shield feature, which confines your internet connection strictly to the VPN to ensure all parts of your online traffic are secure.

Does BulletVPN Keep Logs?

BulletVPN is headquartered in Estonia, outside the jurisdiction of the 5/9/14-Eyes Alliance.

Estonia is still a member of the EU and therefore subject to the EU’s data retention laws, but this shouldn’t be an issue unless you have unique or highly-sensitive privacy concerns.

BulletVPN advertises a zero logs policy. I took a closer look at the privacy policy to make sure this is true.

According to its privacy policy, BulletVPN does NOT collect any of the following data:

  • User IP address and port
  • Logs of any user activity or traffic
  • Browsing history
  • Connection history
  • Data transfer
  • DNS queries
  • VPN connection logs

It does collect some information about total data consumption to help the company prevent abuse and optimize performance.

BulletVPN also keeps track of the number of active connections per user to enforce its policy on simultaneous connections.

This is a pretty standard privacy policy. I didn’t see anything worrying about BulletVPN’s data collection practices while reviewing the policy.

Does BulletVPN Have an Ad Blocker?

No, BulletVPN does not offer an ad blocker.

If you are looking for a VPN that comes with an ad blocker, there are other services, like NordVPN, that offer this feature.

Does BulletVPN Work in China?

You may be able to get BulletVPN to work in China, but there are better options out there if you need a reliable VPN to use in China.

Although BulletVPN’s high-speed server in Hong Kong would be convenient to use while in China, unfortunately the VPN lacks any kind of obfuscation or stealth protocol.

Without advanced stealth settings, BulletVPN will probably be detected and blocked by the Great Firewall of China.

Price and Value for Money

BulletVPN offers three different subscription options: monthly, 6-month, and annual subscriptions. Each plan comes with the same premium features.

The monthly subscription is more expensive compared to many VPNs on the market right now. But, it is still reasonable, considering BulletVPN’s high speeds and ability to access geoblocked streaming services.

The 6-month plan comes with a slight discount. The annual plan has a significant discount that makes BulletVPN’s price very reasonable.

Does BulletVPN Have a Free Version?

No, BulletVPN doesn’t offer a free version or a free trial.

BulletVPN’s Refund Policy

BulletVPN has a 30-day money-back guarantee that applies to all subscriptions.

The vendor promises that you can get a refund with no questions asked as long as you request it within 30 days of your purchase. This makes it easy for you to test out the VPN for yourself with no risk.

Is BulletVPN Compatible with My Device?

BulletVPN is compatible with all major platforms. User-friendly apps are available for Windows, macOS, Android, and iOS, so novice users with little technical knowledge can be surfing anonymously within minutes.

This vendor hasn’t forgotten about Linux users. You can set up BulletVPN on your Linux device by following its easy installation guide.

Other supported devices include Amazon Fire TV, Apple TV, Roku, Smart TV, PS4, PS3, Xbox One, and Xbox 360. If you have an Amazon Fire TV, you can even download BulletVPN’s app from the Amazon store.

BulletVPN supports up to 3 simultaneous connections per user.

Encryption

BulletVPN keeps your data secure with 256-bit AES encryption, which is extremely secure.
Regarding VPN protocols, BulletVPN allows you to pick from TCP/UDP OpenVPN, L2TP/IPSec, and PPTP.

Out of those options, OpenVPN provides the highest level of security and performance. It’s still nice to have the option of choosing a different protocol. Depending on your device and operating system, you may get better performance with a different protocol.

BulletVPN Customer Service

If you need help with your VPN service, you can reach out to the BulletVPN customer service team.

You can submit a support request through the VPN app. An email form to contact support is also available through the website.

I expected to see a live chat support option because there is a bubble with a chat icon that appears on the website. However, clicking on the chat bubble just brought up an email contact form. I was a bit disappointed by this.

On the bright side, I did receive a response from the customer service team within 24 hours of submitting a question through the email contact form. I found the team to be helpful and responsive.

Another nice customer service feature is BulletVPN’s remote setup support.

If you need any help getting started with BulletVPN, you can submit a request for remote assistance and a service representative will help you with the installation process.

User Experience

The BulletVPN app is simple and easy to use. It isn’t as attractive or stylish as some VPN apps, but that doesn’t have to be a big deal if the visual appeal isn’t important to you.

From the main interface of the app, you can click on the big power button to connect to your most recent VPN server location.

You can also click on the Quick Connect button to easily connect to a nearby server.

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The button turns yellow while the app is establishing a connection and then green when you are fully connected. It took BulletVPN about 5-10 seconds to establish a connection.

You can access the server selection menu by clicking on the Locations tab. The dedicated high-speed servers are labeled in the menu.

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You can save your favorite servers to easily find them again.

Conclusion

Overall, BulletVPN provides a secure service with some strong features. You can use it to access geo-restricted streaming content, including Netflix, and torrent anonymously. But it's not made it our list of the best VPNs for Netflix, as its speeds and reliability simply can't compare with these leading vendors.

I was also impressed with BulletVPN’s connection speeds. It isn’t the fastest VPN I’ve tested, but its dedicated high-speed servers offer excellent speeds that barely affect your connection.

You can test BulletVPN risk-free with its no-questions-asked 30-day money-back guarantee to find out if it’s right for you.

If you’re looking for a VPN with more advanced features, you can check out NordVPN, our current top-rated provider.

Features Details
Number of countries with servers 31
Number of servers 70
Number of IP addresses 70
Does VPN keep logs? No
Does VPN include a kill switch? No
Number of devices per license 3
Ease of Use 4.4 / 5.0

BulletVPN is designed for instant setup. The VPN’s user-friendly apps are simple enough for a beginner to use without confusion.

The vendor also offers useful manual setup guides with screenshots that walk you through each step of the process.

The Quick Connect option allows you to connect to the VPN with a single click.

Pricing 3.0 / 5.0
2 Years
$3.75 /month
6 Months
$9.16 /month
1 Month
$10.98/month

BulletVPN offers monthly, 6-month, and annual subscriptions. Discounts are offered on longer subscriptions.

You can pay for your subscription with PayPal, Bitcoin, and major credit cards. The option of paying with Bitcoin is nice because it helps you maximize your anonymity.

All subscriptions come with a 30-day money-back guarantee. BulletVPN promises that you can get a refund with no questions asked.

Reliability & Support 4.2 / 5.0

BulletVPN has a searchable help center that can answer most common questions you might have. The help center includes troubleshooting guides and an FAQ section.

For more in-depth support, you can contact the customer service team through the VPN app or submit an email form through the website.

When I submitted a form with a question, I received a helpful response within 24 hours.

The Bottom Line

Great speeds for streaming.

BulletVPN impressed me with its fast connection speeds, especially on its specialty high-speed servers. It covers the basics when it comes to security, and is able to access most popular streaming platforms.

On the other hand, BulletVPN lacks advanced features like an ad blocker or a stealth setting, and only supports up to three simultaneous connections.

  • Unblock geo-restricted content (Netflix)
  • Apps for all devices
  • 30 day money back guarantee
  • Unlimited bandwidth
  • Servers in 19+ countries
  • Get started with BulletVPN now
Money Back Guarantee (Days) : 30
Mobile app :
Number of devices per license : 3
VPN Plans: www.bulletvpn.com
BulletVPN User Reviews
5.0
Chameleon
  •  5
Uncomplicated ...and it works

Has apps across all platforms, decent pricing, maintains connection, and despite what the expert review says, it does indeed have a Kill Switch. Traffic can be somewhat slowed or halted when using the Android app, but works very well on Windows. There is an unlimited bandwidth, and multiple server location options.


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