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CiberProtector Review 2022 - Keep This in Mind Before Buying

Author Image Steven Feeney'
Steven Feeney | Updated on 6th August 2022 Cybersecurity Researcher

As a VPN that promises top security, CiberProtector seems like a great choice. But before recommending it, I had to do some testing on this Spanish VPN.

I tested CiberProtector’s speeds, features, servers, and unblocking abilities to compare it to VPNs I had reviewed before. It quickly became clear that the VPN prioritizes online privacy over other activities like streaming, torrenting, or gaming.

However, I also found out that CiberProtector might not be as secure as it claims to be.

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Short on Time? Here Are My Key Findings

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CiberProtector VPN Features — Updated in August 2022

5.5
💸 Price 2.55 USD/month
📆 Money Back Guarantee 45 Days
📝 Does VPN keep logs? No
🖥 Number of servers 30+
💻 Number of devices per license 5
🛡 Kill switch No
🗺 Based in country Spain
🛠 Support Via Email
📥 Supports torrenting Yes

Streaming — Bypass Certain Platform’s Blocks

CiberProtector unblocked Amazon Prime Video and HBO España. The VPN is clear that it doesn’t focus on streaming, but I was able to watch Amazon Prime Video in HD.

Unblocked: Amazon Prime Video UK, HBO España

After trying out several locations without any success, I did manage to stream in HD on CiberProtector’s UK servers.

screenshot showing The Vault playing on Amazon Prime Video while connected to CiberProtector's UK servers

The UK servers let me watch The Vault in HD

I was also able to unblock HBO Espana. CiberProtector is based in Spain, so this isn’t too surprising.

screenshot showing Spanish servers granting access to HBO España

Once I connected to Spain, I was able to log into HBO España

Blocked By: Netflix, Hulu, HBO Max, Disney+

CyberProtector couldn’t unblock any other streaming services. I went through the most popular streaming sites and was blocked every time.

screenshot showing Irish servers failing to access Netflix

I tested several locations and the servers were blocked every time

If streaming is your main focus, then I recommend you take a look at these VPNs that unblock hundreds of platforms.

Speeds — Connect Between Servers Immediately

CiberProtector’s speeds are good enough for general browsing and HD streaming. While the VPN isn’t optimized for streaming, its speeds aren’t bad.

I started by measuring my base speed for comparison. I had 16.25 Mbps download, 14.64 upload, and ping at 24 ms.

The Irish server gave me the best results. My download speed only dropped by 9%, to 14.73 Mbps, while upload decreased by 27% to 10.63 Mbps. Ping was almost the same, at 26 ms.

The UK location gave me very similar results, with differences of under 1 Mbps. The only server that gave me different numbers was the Spanish one, where download decreased by 19%, upload by 14%, and ping stood at 25 ms.

Screenshot showing Spanish, Irish, and UK servers compared to my current speeds.

My speeds dropped when connected CiberProtector’s servers, but not by much.

It’s perfectly normal to see a speed drop when you connect to a VPN, as your data is being routed through its servers while being encrypted and this takes extra time. However, a reliable VPN will only slow you down by about 20% or less — which is the case with CiberProtector.

Overall, these results are great and I can recommend CiberProtector if you’re looking for a fast VPN.

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Server Network — Variety of Servers in Different Regions

CiberProtector has just 30 servers in 15 countries. I found this number a little on the small side in comparison to other services.

Each server successfully masked my location and gave me an IP address in my chosen country. The connections are lightning-fast even if you’re switching frequently.

Security — Basic Measures

CiberProtector only offers the most basic security features. Considering the VPN is supposed to focus on security, I found this quite surprising. While it has great encryption protocols and allows 2FA, it’s missing common features such as a kill switch and ad blocker.

The VPN comes with AES-256 bit encryption to protect your data. Encryptions convert your data into unreadable code. This means that even if a malicious hacker managed to get hold of your data, they wouldn’t be able to read it.

There were no options to customize security features in my app settings so I had to turn to the website to find out which protocols the VPN offers. I was pleased to find it uses OpenVPN — one of the most secure protocols currently available. Most VPNs give you a choice of protocols though, so it was disappointing not to have the option.

There is a “Trunk” feature that allows you to securely store notes such as log-in details (usernames, passwords) for various sites and apps, for quick access. However, I felt a bit uncomfortable using it since the VPN’s privacy policy is so vague.

Privacy — Logs Some Data

CiberProtector claims to have a no-log policy but I’m not convinced.

A red flag is the fact that it doesn’t clearly state all the information it collects. I couldn’t find a full privacy policy anywhere on the website. The VPN also requested a lot of information when I signed up, such as my full name, phone number, address, and email.

This is worrying as CiberProtector states that it works under Spanish law, which falls under the jurisdiction of the 14-Eyes Alliance. This means that any data it collects may be shared with other countries in the alliance.

Even though CiberProtector seems to be focused on security, I find that it keeps a lot of information about its users. Therefore, I recommend checking out one of these zero-logs VPNs instead.

Torrenting — Not Optimized for Torrenting

There’s no evidence that the VPN is optimized for torrenting, it’s not even mentioned in the quite extensive user guides.

Because of its unclear privacy practices, I can’t vouch for its security when it comes to P2P transfers.

There are some very good torrenting VPNs out there you can check out instead.

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Simultaneous Device Connections — Up to 5

You get up to 5 device connections, depending on the plan you choose. With the basic VPN plan, you can use 5 devices simultaneously (which is a pretty standard offering).

The more expensive plans allow more device connections and users. Up to 5 users and 5 devices can use the account simultaneously with the business plan.

Device Compatibility — Works with Most Popular Platforms

CiberProtector is compatible with Windows, Android, iOS, and Linux.

There are extensive guides to help you to connect your preferred devices or OS. If you prefer to use browser extensions, you can also use the VPN on Chrome and Firefox.

However, I couldn’t run it on my MacBook during testing. The app didn’t seem to be updated for the latest macOS build. If you’re a Mac user, I’d recommend you choose one of these top VPNs for macOS instead.

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Installation & Apps

5.3

Set-Up & Installation — Simple with Extensive Guides

Setting up CiberProtector is straightforward. You don’t need any particular technical knowledge.

Once you have the VPN configured, Automatic Activation starts it up by itself as soon as you boot up your device. This is especially useful if you frequently use unsecured public WiFi, as you get automatic protection.

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Pricing

1.3
Plan Passwords
$ 2.55 / month per month
VPN Plans
$ 4.30 / month per month
Plan Passwords + VPN
$ 5.18 / month per month

CiberProtector accepts payments through major credit cards, such as MasterCard and Visa. It offers 5 plans, depending on your needs:

  • Passwords plan
  • VPN plan
  • Password + VPN plan
  • Family plan
  • Business plan

When you sign up for a yearly plan, you get 2 months of free service. You can also take advantage of its 45-day money-back guarantee and test CiberProtector for free. Keep in mind that the support team only speaks Spanish, so you may not be able to get a refund in English.

Plans are relatively affordable, but I don’t think CiberProtector is worth the money. You get access to a decent number of servers and up to 5 device connections. However, it couldn’t bypass most streaming sites I tested and doesn’t give you anything but the most basic security features.

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Reliability & Support

3.3

CiberProtector’s support team is prompt but only speaks Spanish.

When I tested out the email support I was pleased with how quickly someone responded to me. Unfortunately, it is Spanish only so if you need direct support you’re going to need to speak the language or find some way to translate it.

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Compare CiberProtector VPN With The Top Alternative VPNs

The Bottom Line

Final Verdict

Ciberprotector claims to be mainly concerned with security but I found that it’s missing key features like an automatic kill switch and protocol choices.

It claims to be a no-logs service too but I found its vague privacy policy concerning. Being based in Spain, the VPN is bound by the 14-Eyes Alliance, so it’s worrying that it tracks so much of your information.

I felt let down by other features too; I couldn’t access most of my streaming accounts and the VPN doesn’t seem to be set up for torrenting or any other online activities.

Its low price point may be tempting, but I think there are similarly affordable VPNs with better privacy, features, and reliability than CiberProtector.

  • 30 servers in 15 countries
  • Reasonably speedy servers
  • Great security features
  • The Trunk and Password Manager provide privacy and convenience
  • 45-day Free Trial

FAQs on CiberProtector

Is CiberProtector safe?

I’m not convinced. CiberProtector uses AES 256-bit encryptions along with the OpenVPN protocol, which is the same level of security that many military and government bodies use.

Having said that, its privacy policy is not clear enough for my liking and I was left confused as to what information it stores exactly.

This is especially worrying as the VPN operates under Spanish law. That means it falls under the jurisdiction of the 14-Eyes Alliance and might share any data collected with other alliance countries.

Can Ciberprotector unblock Netflix?

No, it can’t unblock Netflix. After testing servers in several countries, I couldn’t access most of my other streaming accounts either.

I was only able to unblock HBO España and Amazon Prime Video UK.

Will CiberProtector slow my speeds down?

Yes, but not too much.

I got HD-capable speeds when connected to streaming sites, though long-distance servers slowed me down a bit more. Choosing a server closest to your real location should ensure you get the best speeds possible.

Money Back Guarantee (Days): 45
Mobile app:
Number of devices per license: 5

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