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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

GetFlix VPN Review 2024 — Read This Before Buying

Our Score: 6.3/10
Ranked 57th out of 201 VPNs
Doris Muthuri Updated on 17th July 2024 Fact-checked by Matthew Amos Senior Writer

Getflix offers both VPN and Smart DNS services in one package. Unlike most VPNs, which focus on privacy and security, Getflix specifically aims to provide access to streaming platforms and watch movies in HD from anywhere. But can it really deliver on its promises, and is it safe?

Overall, GetFlix didn’t meet my expectations. While it has decent security features and responsive customer support, it offers a small server network and bad privacy policies. Plus, it has no money-back guarantee, and you can’t test out its VPN with the free trial. I recommend you check out the best VPNs available today for safe streaming and much more.

Try GetFlix Risk-Free >>

Short on Time? Here Are My Key Findings

Pros

Cons

GetFlix VPN Features — 2024 Update

6.4
💸 Price 2.28 USD/month
📝 Does VPN keep logs? No
🖥 Number of servers 39+
💻 Number of devices per license 3
🛡 Kill switch Yes
🗺 Based in country Seychelles
🛠 Support Email support
📥 Supports torrenting Yes

Streaming — Likely to Work With Many Streaming Services

7.5

GetFlix claims it can securely access over 500 worldwide streaming platforms from anywhere. This is a bold statement, as even some top VPNs struggle with various major streaming services. Many platforms use strong anti-VPN measures that make it impossible to stream safely.

It also offers an alternative SmartDNS that allows you to stream content in HD without the drawbacks of a VPN. This method doesn’t encrypt your data, which means that you can watch your favorite content without slowdowns. However, this also means that all the personal information on your device remains exposed while streaming.

You can use its DNS servers and the VPN at the same time, but only on select servers. I highly recommend using this method whenever possible, so you can keep your data safe while you stream. However, it might not be available depending on the server you choose or the device you’re on.

I was impressed to see it offers streaming-optimized servers. These servers provide faster, more reliable connections, reduce buffering, and improve video quality. They are designed to access streaming platforms and facilitate streaming without interruptions.

When choosing a VPN to safely stream your favorite shows and movies, consider two important factors: whether the speed is good enough for smooth streaming without lag and whether it can give you secure access to your preferred platform.

Editor’s note. The VPNs we usually recommend have strict no-logging policies, meaning they won't track your online activities. You are responsible for how you use them. The vpnMentor team and I urge you to always follow copyright laws.

Speed — Server Congestion Can Cause Delays

6.2

Getflix claims its VPN offers fast speeds and unlimited bandwidth for a reliable connection. However, your actual speed will vary based on your proximity to the server. Typically, if there are no nearby servers, you might experience slower speeds because your data has to travel a longer distance. This might lead to delays and reduced performance.

The protocol you use can also affect your speeds. I tried asking customer support how much speed loss I should expect with GetFlix. Unfortunately, the response was vague. I was told the exact percentage of speed loss can vary based on several factors, including your original internet speed, the distance to the VPN server, and the VPN protocol used.

Screenshot of a chat response explaining why your speeds might dropIt doesn't offer OpenVPN TCP, which is considered more reliable

Server load can also greatly affect speed. High traffic on a server can cause congestion and slow your connection. Since GetFlix has a smaller server network, you might experience slower speeds due to this congestion. If you want a VPN that offers excellent speeds on a greater variety of servers, look into this list of our tried-and-tested fast VPNs.

Gaming — Good Enough for Online Gaming on Nearby Servers

6.5

GetFlix claims that it offers low ping for playing games without lag. For online gaming, the key factor is your ping rate, which measures how long it takes your data to travel. A good ping rate is below 100 ms. Higher ping means slower response times, making competitive play difficult.

However, even for the top VPNs I’ve tested, performance depends on your distance from the server. A VPN's ping rate will be much higher if the server is far from you. Since GetFlix has such a small network, you might have trouble finding a nearby server that provides low latency.

If you need a VPN that offers many more servers for smooth gameplay, read our list of the top VPNs for gaming.

Server Network — Limited in Size and Options

4.2

GetFlix VPN only offers 39 servers in 27 countries worldwide. This is pretty meager compared to competitors like ExpressVPN and Private Internet Access. They both offer twice as many countries, and over ten times as many servers. However, I was impressed that GetFlix has locations in some uncommon countries like Turkey and South Africa.

With that said, I’m disappointed that GetFlix doesn’t own all its servers. A portion of its infrastructure is rented from third parties. I prefer VPNs that own their servers because they ensure there are no middlemen who can tamper with them, which gives you better protection for your data and privacy.

On the plus side, all servers are city-level, which means that if there are servers in your country, you can easily estimate the distance from your location.

The majority of its servers are optimized for streaming. Streaming-optimized servers can potentially provide faster, more reliable connections, reducing buffering and improving video quality. They’re also regularly updated to help ensure you can always stream uninterrupted. It also has 26 SmartDNS servers.

However, it’s too bad that GetFlix doesn’t offer dedicated IP addresses or RAM-only servers. Dedicated IP addresses provide a stable and unique internet identity, useful for activities like hosting a website. RAM-only servers delete all data after each reboot, which makes them more privacy-friendly.

To find reliable VPNs with dedicated IP addresses and extensive server networks, check out this list of our top VPNs with vast, reliable networks.

Security — Good, but Missing Some Features

7.0

GetFlix offers the security features that you need to stay safe online. While its main focus is on streaming performance, I like that it provides robust encryption and a suite of popular security protocols. Plus, it offers a kill switch, a necessary feature every VPN needs.

That said, it lacks several advanced features that many of its top competitors offer, like split tunneling. It’s also missing obfuscation, private DNS servers, perfect forward secrecy, and many other important security tools. If you want more customization options and better overall protection, take a look at this list of VPNs with more advanced security features.

Encryption and Security Protocols

GetFlix offers both 128-bit AES encryption and 256-bit AES encryption. 256-bit AES encryption is the gold standard and is used by the top VPNs. This encryption level is so strong that even the most powerful supercomputer would need thousands of years to crack it. 128-bit AES encryption is a bit less secure but faster.

The encryption you’ll be using depends on the protocol you choose. The options include OpenVPN UDP, IKEv1, IKEv2, PPTP, SSTP, and L2TP. GetFlix recommends using OpenVPN with 256-bit encryption for the best mix of speed and security.

OpenVPN is typically considered the safest protocol since it’s open-source, and anyone can view and audit its code. It’s just too bad it doesn’t let you connect with WireGuard, which is largely regarded as the fastest protocol.

Kill Switch

I was glad to see that GetFlix offers a kill switch, a feature many smaller VPNs lack. A kill switch automatically disconnects your internet if the VPN connection drops, preventing your real IP address and personal data from being exposed. It gives you continuous protection by blocking all traffic until the VPN connection is restored.

DNS Leak Protection

GetFlix DNS Leak Protection securely routes your DNS queries through their servers, preventing leaks to your ISP or third parties. This keeps your online activity hidden, protecting your data and ensuring your privacy while using GetFlix.

Privacy — Unclear Policy That Hasn’t Been Proven

5.0

GetFlix’s privacy policy doesn’t explicitly tell you what information it records. It only details what kind of data it does collect, and there’s no mention of what it logs when you’re connected to the VPN. Additionally, it hasn’t undergone any third-party audits that could prove its claims are true.

Does GetFlix Keep Logs? Maybe

Getflix's privacy policy is vague and was last updated a decade ago. The biggest issue is that it doesn’t give you any information about what it records when you use the VPN. Almost all VPN providers have to collect some data to keep their services running. I highly doubt that GetFlix is any different, and it’s worrying that it isn’t transparent in this regard.

All it really details is the kind of data it collects when you visit its website and how the data is used. It admits to storing personal information like names, payment details, and mailing addresses. They also collect non-personal data such as details about your computer, browser, operating system, and ISP.

Screenshot of GetFlix's privacy policy showing the data it collectsThere are no assurances that it won't track your browsing history

Getflix encourages users to share personal information to enhance customer service, increase efficiency, and speed up its processes. The company claims that it protects this data with advanced security measures and never rents or sells it to third parties.

I don’t recommend using any VPN that isn't completely transparent in its privacy policies. For a trustworthy VPN that truly respects your privacy, check out the best no-log VPNs in this list.

Was GetFlix Audited? No

GetFlix's policy hasn't been audited or verified by any third parties. I couldn't find any information online about this, so I contacted customer support. The agent confirmed that neither the policy nor the apps have been independently verified.

An audited privacy policy assures me that the service does what it claims. However, I wasn't surprised since GetFlix VPN’s privacy policy is so bare bones anyway.

Based in Seychelles

Getflix is based in Seychelles, a location outside the 5/9/14-Eyes Alliances. This means Getflix isn't required to share your personal information if other countries request it. Additionally, the Seychelles is a fairly popular jurisdiction for VPN companies due to its privacy-friendly laws. So, at least in this regard, GetFlix is doing the right thing for your privacy.

Does GetFlix Work in China? No

Getflix VPN’s support staff confirmed it doesn't work in China. They were quite brief in their response, and it was a little difficult to understand. However, any VPN that works in China won’t hesitate to advertise that fact, so I firmly believe the answer I was given is a “no”.

Screenshot of an email response confirming that it doesn't work in ChinaVPNs without obfuscation rarely work in restrictive countries

The Chinese government has blocked many VPNs, but there have been no publicly reported cases of individuals being targeted for using them. My team and I do not support illegal activities. We recommend understanding the local laws of any country you’re in before using a VPN.

Torrenting — Decent Support for P2P

7.0

Getflix allows torrenting on all its servers, but I recommend sticking with the VPN. It’s possible to torrent while connected to one of its DNS servers, but you won’t have encryption. Since you never know who you’re connecting to on these P2P networks, it’s best to protect yourself.

You can get the fastest speeds by using a nearby location and its SOCKS5 proxy. But, once again, I’d recommend being cautious and using the OpenVPN protocol to encrypt your connection. I also appreciate that GetFlix includes a kill switch, which is crucial for torrenting.

Keep in mind that while torrenting is legal in most countries, downloading copyrighted files is not. My team and I do not condone any form of copyright infringement. Therefore, we urge you to only download torrents that are within the public domain.

Installation & Apps

7.5

Installation & Apps — Easy-to-Use Apps for Popular Operating Systems

GetFlix apps are easy to install and use, and they’re available for all major devices. You can easily connect just about anything through its SmartDNS servers as well. And, if you’re looking to encrypt your connections on all your devices, you can install GetFlix on your router.

Setup & Installation

Setting up GetFlix is quick and simple on most devices. However, I couldn’t find the download button on the official website. I had to search for it directly through my browser to access the page.

Screenshot of GetFlix's download page highlighting the app for WindowsIt has separate pages for each device

To subscribe, enter and verify your email address, then add your payment details. You'll get a 14-day free trial to test the service before any payment is taken. This means that you can test GetFlix's DNS servers for two weeks before committing, but this trial doesn’t include the VPN.

Device Compatibility

Getflix has native apps for Windows, Mac, iOS, and Android. To use it on other devices, you'll need to install it on your router first. You can also use its SmartDNS locations on any device with DNS settings, but you won’t receive the protections the actual VPN provides like encryption, secure protocols, and its kill switch.

Desktop — Apps for Windows and Mac

Mac and Windows apps are very similar, both being intuitive and easy to use. It's also great that GetFlix VPN supports Windows 7 and Mac version 11, as many smaller VPNs only support newer operating systems.

Android and iPhone (iOS)

Both apps share many similar features and functionalities. Each is designed to be easy to navigate and use, with straightforward layouts. I also like that both have a Favorites feature, so you can save your most-used server locations.

DNS servers for smart TVs

GetFlix can be used on just about any smart TV with its SmartDNS feature. To set up the smart DNS, you just have to pick a DNS server from its site and add its corresponding code to your television’s DNS settings. The downside is that GetFlix doesn’t offer native apps for any smart TV, so you can’t protect the information on your device with its VPN.

Apps for PlayStation, Xbox, and Nintendo

Similarly, GetFlix VPN does not support gaming devices. However, you can configure its DNS servers on these devices. You also have the option of connecting GetFlix to your router to protect your console and any other device in your household.

Router Compatibility

GetFlix supports manual configurations on routers like Tomato, DD-WRT, Asus, Mikrotik, and pfSense. The setup process isn’t too complicated, and you can find detailed step-by-step guides for the most popular routers on its website.

However, manual configurations mean that you’ll miss out on some important features, like its kill switch. If you’re interested in finding a VPN with complete apps for routers, read this list of my top VPNs for routers.

Simultaneous Device Connections

Getflix VPN allows you to use one account on up to 3 devices simultaneously, which isn’t much. The standard among top VPN providers is about 5 devices or more. However, I like that you can set it up on your router and protect as many devices as you want under a single account.

Pricing

6.0
2 Years
$ 2.28 / month per month
1 Year
$ 3.32 / month per month
1 Month
$ 4.95 / month per month

Pricing — Low-Cost; Low Value

GetFlix plans are pretty affordable, but you don’t get a ton of value for what you pay. It offers multiple subscription lengths, including a fairly cheap monthly option. The bi-annual plan is the most affordable at $2.28/month.

However, its poor privacy policy, small network, and worrisome privacy policy, make it less attractive compared to much better VPNs like ExpressVPN and NordVPN. Premium VPNs offer extensive server networks, all the latest security options, and a proven privacy policy. Plus, you can get it for even cheaper than GetFlix with its longest plan.

GetFlix offers a 14-day free trial for the SmartDNS service, but the VPN isn’t included in the free trial. This was pretty disappointing to me because you can only get a refund under special circumstances, such as duplicate payments or fraudulent transactions. This means that you don’t get to test out the VPN service without paying for it.

Screenshot of a page on GetFlix website showing its refund policyThe best VPNs make it easy to get a refund if you're unhappy

If you want a VPN with a money-back guarantee, check out this list of our top VPNs with trustworthy refund policies.

You can pay for GetFlix through Visa, MasterCard, American Express, Discover, and JCB for credit or debit card payments. PayPal is also accepted, but Bitcoin is not. This can be a challenge for those who want to maintain anonymity in financial transactions and avoid third-party tracking.

Reliability & Support

6.0

Reliability and Support — 24/7 Chat Support, but It’s a Bot

GetFlix doesn’t give you the option to talk to a live support agent. Your account area has a chat support window, but it only connects you with a bot. I found the bot pretty knowledgeable and fairly prompt. Every time I asked a question, it gave me reasonable answers. The answer always ended with the customer support email address just in case.

You can only get answers from human support staff through email. I sent a handful of questions through the ticketing system and usually received responses within an hour. However, the answers weren’t always helpful.

For instance, I asked which servers were optimized for streaming, and the agent simply told me all the servers were up-and-running. I was also annoyed that there were a few instances where I never received a response to my email queries.

Screenshot of an email response from GetFlix customer supportI was also unhappy with how brief all their answers were

On a positive note, I appreciate GetFlix VPN's extensive knowledge base, with well-organized FAQs, tutorials, and guides. However, it lacks video tutorials, which I prefer for learning.

Compare GetFlix VPN With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.6
Our Score: 9.5
Editor's Note: Transparency and impartiality are important to us when bringing you our best selection of VPNs. Some of the industry-leading products on our list, including Intego, Private Internet Access, CyberGhost, and ExpressVPN are owned by Kape Technologies, our parent company. The VPNs we choose are derived from a thorough testing process.

The Bottom Line

Final Verdict — Decent SmartDNS service, but Below Average VPN

GetFlix has some strong points. It provides decent security, low prices, and intuitive apps that are easy to install. Plus, I like how easy it is to use its SmartDNS feature on just about any device.

However, it also has significant drawbacks. Its privacy policy is unclear, and its small server network could lead to server overcrowding. Plus, it doesn’t offer a money-back guarantee, so you won’t get your money back if you change your mind.

Therefore, I can't recommend GetFlix. There are so many better services available. Some are even cheaper and come with money-back guarantees, which GetFlix does not offer. Moreover, top VPN services have strict no-logging policies. To find a provider that excels in every area, try one of our top-ranked VPNs.

  • SmartDNS technology
  • 14-day free trial
  • Easy setup
  • AES-256 encryption with a kill switch

FAQs on GetFlix

Is GetFlix safe?

Yes, GetFlix is safe if you use its VPN. It has robust security features, including a military-grade encryption that’s nearly unbreakable, a kill switch, and IP/DNS leak protection. However, just be aware that you don’t receive any protection when you only use its DNS servers.

Is GetFlix free?

No, GetFlix does not offer a free tier. However, it does provide a limited 14-day trial. To use the trial, you need to provide your email address and a payment method. Unlike some VPNs, there is no option for indefinite free use.

Will GetFlix slow down my speed?

Yes, GetFlix will slow you down. All VPNs reduce your speeds to a certain degree because your data has to be rerouted. The farther your data travels, the more your speeds will drop. Since GetFlix has a small server network, your speeds could drop even more due to server overcrowding.

Money Back Guarantee (Days): 0
Mobile app:
Number of devices per license: 3
VPN Plans: getflix.com.au
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
GetFlix VPN User Reviews (User reviews are not verified)
6.4
Based on 16 reviews in 1 languages

Write a Review on GetFlix VPN

Please rate VPN.

All Speed Streaming Security Сustomer service
John
John
10/10
Getflix DNS

I have had this service for a number of years in New Zealand. Getflix is really a DNS service at first. I have put the smart DNS in my router so it covers all devices in my home. On my Nvidia Shield, iPad, and iPhone I can stream BBC player, ITV, Channel 9, 10, and ABC, and I also have access to HBO max and other streaming services which I would not normally be able to use because of geographic restrictions. DNS is better than using a VPN to change location as it doesn't slow the speed of my connection and also I don't have to keep changing the location on the VPN. If you use this service as a DNS service only it works really well. So again, use this as a DNS service and maybe use another provider for VPN.

WM
WM
2/10
Not working. Terrible customer service

I'm surprised this review is listed as being updated on Jan 22 and still lists US Netflix access, when no access to US Netflix has been possible via Getflix since Sept 21 and still isn't possible. As of this week access to Amazon, Prime US has also failed for me and the terrible customer service makes the whole experience so much worse. Typically the chat responses work until you ask a tricky question (like when will this be fixed?) and then they will disconnect you and the entire chat box option then disappears. To make matters worse, despite knowing that several friends and colleagues have had the same experience (of being prematurely cut off) they will try to tell you that you disconnected the chat and that it must be an issue with your internet, although that has literally never happened to me on any other chat service online! In the past the service would go down and they would tell you the backend team was working on fixing it and you'd get an eta, but now it seems that access to Netflix US and Amazon US are not going to be fixed, which is a core part of why people are using the service. It's cheaper than other options but now you know why...

Matt Dean
Matt Dean
2/10
No longer works with Netflix, other services... perhaps

The service has no longer worked with Netflix since September 2021. Customer support does not reply to Tickets. I find it incredible that they are still charging and also selling for a service that is no longer functional. Some of the other streaming platforms may work but Netflix is a no-go. Buyer Beware.

    About the Author

    Doris is a tech writer and a cybersecurity researcher for vpnMentor. She is enthusiastic about educating people about their rights to online freedom and provides actionable ways to protect their data.

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