NovaVPN Review 2020: User-Friendly, But Short On Features

Kristin Hassel | Cybersecurity Researcher
Updated on 31st August 2020

NovaVPN has private DNS servers and a solid no-logs policy, but is it as secure as it seems? It will need a little work before it can compete with trusted services, especially since it only offers some of its features on specific devices.

NovaVPN has 250+ servers in 10 countries including (but not limited to) the UK, Australia, Africa, Asia, Europe, and North and South America. The servers are spread across 100 locations. While the server network is a bit small, the wide distribution of servers worldwide offers plenty of connection opportunities.

The website for NovaVPN says it’s compatible with macOS, iOS, Windows, and Android. The fine print in its knowledge base clarifies that a bit further, saying it only supports macOS 10.12 or later and Windows 7 or later. While most mac and Window enthusiasts have upgraded to one of these versions, it’s worth noting for anyone still running Vista or El Capitan.

There are a couple of impressive security features including optional DoubleVPN and a kill switch. Double VPN offers twice the encryption, which means twice the security. Add private DNS servers that reduce the risk of leaks, and its secure enough to torrent anonymously. On the downside, the kill switch is only available for Windows.

I was also able to choose between TCP and UDP for encryption. Generally, UDP gives better speeds for streaming but TCP is more reliable as a whole (even if it slows you down a bit).

NovaVPN’s speeds are fast enough to stream in HD, and it even has a list of recommended servers for different actions. Designated server lists include Watch TV, Torrents Download, and DoubleVPN.

For example, I just selected Watch TV, chose a server in the US, connected to Netflix US, and viola! I should note that speeds were slower during peak hours, but still fast enough to stream SD without freezing.

Features Details
Number of countries with servers 10
Number of servers 250
Does VPN keep logs? No
Does VPN include a kill switch? Yes
Number of devices per license 5

Ease of Use

5.3

NovaVPN has a well-organized interface. It’s Quick Connect feature automatically connects you to the closest server, and it has lists of the best servers for streaming, torrenting, and using DoubleVPN.

The knowledge base is just as clean, the search function makes it easy to find the information you’re looking for in the Help Desk.

Compare NovaVPN with the top alternative VPNs

Pricing

1.3
Medium (Monthly)
$1.00 /month
Heavy (Semi-Annual)
$1.00 /month
Super Heavy (Annual)
$1.00 /month

NovaVPN offers Medium (daily), Heavy ($6 every six months), and Super-Heavy ($12 annually) plans. Each plan costs a dollar a month, but larger plans provide extra benefits. All plans feature unlimited data and access to all available servers.

Accepted payment methods include Visa, Mastercard, and Maestro.

Reliability & Support

3.3

There isn’t an option for live chat support. You’ll need to submit a ticket and wait for the response.

NovaVPN has a simple but helpful knowledge base, that has the answers to most common navigation and set up questions. The knowledge base is located in Help Desk, which also contains its ticketing system for 24/7 customer support.

The Bottom Line

Well-organized but not ready to compete with the best just yet.

NovaVPN is has a clean interface that’s easy to navigate, user-friendly, and the organization is on point. Still, it needs to make the kill switch available on all supported devices and look into adding a few other popular features like an ad blocker, live chat support, and browser extensions.

If you want a VPN that can stream, torrent, and packs a punch when it comes to additional features, check out our top VPNs.

  • Private DNS servers to help prevent leaks
  • Designated streaming and torrenting servers
  • Optional DoubleVPN for twice the encryption
  • Quick connect feature for fast server connections
  • Get started with NovaVPN now
Money Back Guarantee (Days) : 7
Mobile app :
Number of devices per license : 5

NovaVPN User Reviews

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