Disclosure:
Professional Reviews

vpnMentor contains reviews that are written by our community reviewers, and are based on the reviewers' independent and professional examination of the products/services.

• Ownership

vpnMentor is owned by Kape Technologies PLC, which owns the following products: CyberGhost, ZenMate, Private Internet Access, and Intego, which may be reviewed on this website.

• Affiliate Commissions

While vpnMentor may receive commissions when a purchase is made using our links, this has no influence on the reviews content or on the reviewed products/services. We provide direct links to purchase products that are part of affiliate programs.

• Reviews Guidelines

The reviews published on vpnMentor are written by experts that examine the products according to our strict reviewing standards. Such standards ensure that each review is based on the independent, professional and honest examination of the reviewer, and takes into account the technical capabilities and qualities of the product together with its commercial value for users, which may also affect the product's ranking on the website.

NovaVPN Review 2021: User-Friendly, But Short On Features

Author Image Kristin Hassel
Kristin Hassel | Cybersecurity Researcher

NovaVPN has private DNS servers and a solid no-logs policy, but is it as secure as it seems? The server network is a bit small but it’s able to unblock Netflix and a few more popular sites, including some in China.

The P2P optimized servers make torrenting a breeze but the lack of a kill switch for mobile could put your data at risk if the VPN fails. Overall, it will need a little work before it can compete with trusted services, especially since it only offers some of its features on specific devices.

Short On Time? Here Are My Key Findings

  • It can unblock Netflix and other popular services. I was also able to stream buffer-free in HD. Find out what it couldn’t unblock.
  • Fast enough to stream in HD on most servers. The speeds did decrease significantly from server to server but the Australian server was lightning-fast. See if it’s good for gaming.
  • Basic security features. NovaVPN offers a kill switch for Windows, military-grade encryption, and more. Discover which platforms miss out on features.
  • Small server network but well distributed. The server network is fairly small but spans multiple countries and includes P2P optimized servers. Learn more here.
  • Easy setup and install, with a clean interface. It’s extremely easy to setup and connecting to a server is a one-click process. See what else it has to offer.

NovaVPN Features – Updated 2021

Price $6.99/month
Money Back Guarantee 7
Does VPN keep logs? No
Number of servers 75
Number of devices per license 6
Kill switch Yes
Supports torrenting No

Streaming – Can It Unblock Netflix? Yes

I was able to unblock several popular streaming services, including Netflix, Hulu, 9Now, Amazon Prime, and more. I was also able to gain access to a couple of sites in China, like Sohu. Speeds were fast enough to stream reliably in HD, so you can watch movies without worrying about buffering.

I was unable to watch BBC iPlayer which surprised me considering it was able to access sites in China, a country notorious for internet and VPN restrictions.

Unblocks: Netflix, Hulu, 9Now, Sohu, and more

A screenshot of the various streaming services NovaVPN is able to unblock.

I was able to stream several popular sites reliably in HD

Blocked By: BBC iPlayer

A screenshot showing BBC iPlayer blocked message.

NovaVPN was unable to break through BBC iPlayer’s geoblocking

Speeds

Download speeds were fast enough to view content in HD on all of the servers I tested and upload speeds were really good in most areas, the ping speeds were far too slow for gaming on most of the servers.

A chart displaying the speed test results for several NovaVPN servers worldwide.

Speeds decreased significantly from base speeds even while connected to a US server

After connecting to a server in the US my base download speeds dropped by 98%, I decided to try another location to see if the speeds would be better. I connected to a server in Maryland as shown in the graph, the download speed was still 90% slower than my base speed. I prefer no more than a 20-30% drop in speeds, that way my daily activities like browsing, streaming, and uploading massive amounts of photos to the cloud aren’t interrupted. To give you an idea of standard speeds for these activities, check the list below.

  • Streaming in HD: 5Mbps download
  • Streaming in UltraHD: 25Mbps download
  • Video Chat: 1.2-50Mbps upload, 150ms max ping
  • Gaming: 20-100ms ping, 5Mbps upload, and 15-50Mbps download
  • Uploading to social media: 5-15Mbps upload

Luckily, the upload speeds weren’t affected as much and only suffered a 21% drop. The pingback was also in the acceptable range for gaming.

Download speeds continued to decrease for both the UK and China servers I tested, 95% and 97% respectively. Upload speeds for the UK were only 11% slower than my base speed, which is excellent for being so far from my true location. On the other side, understandably, the ping speeds increased above acceptable levels for gaming in both the UK and China.

Usually the Australian servers give me the worst download speeds but NovaVPN’s Australian server produced faster speeds that the nearest location I tested in the US! I was very surprised, I was able to stream Netflix Australia and 9Now in HD and in some cases UltraHD. Gaming and video chat are out of the question but you could comfortably upload large photo files without issues.

Is NovaVPN Fast Enough for Gaming? Not On Most Servers

The download and upload speeds on most servers are acceptable for gaming but the high pingback speeds could create issues with lag and disconnects. Ping is the amount of time it takes for your data to travel from your device, to the server, process, and travel back to your device again. If pingback is too high, you will have major latency issues.

If you love gaming, you may be better off checking out a VPN that’s proven reliable for gaming.

Security & Privacy – Basic VPN Features

There are a couple of impressive security features including optional DoubleVPN and a kill switch. Double VPN offers twice the encryption, which means twice the security. It also offers an Auto On feature in Settings, for Android and iOS.

I was also able to choose between TCP and UDP for encryption. Generally, UDP gives better speeds for streaming but TCP is more reliable as a whole (even if it slows you down a bit). Either way the service features military-grade encryption to help protect your data as it travels the web.

NovaVPN has a solid no-logs policy and the IP/DNS leak test I performed showed it doesn’t leak your address or requests.

A screenshot of the IPLeak test performed on one of NovaVPN's US servers.

NovaVPN didn’t leak my IP address or DNS requests

Is NovaVPN Safe for Torrenting?

There weren’t any IP address or DNS request leaks, so your tracking shouldn’t be an issue. It also offers P2P optimized servers in multiple locations. Add private DNS on all servers that helps further reduce the risk of leaks and its secure enough to torrent anonymously.

On the downside, the kill switch is only available for Windows. If you want a VPN with a kill switch for multiple apps, that works well for torrenting try one of these.

Server Network

NovaVPN has 75+ servers in 22 countries including (but not limited to) the UK, Australia, Africa, Asia, Europe, and North and South America.

While the server network is a bit small, the wide distribution of servers worldwide offers plenty of connection opportunities. It also offers P2P optimized servers in the Netherlands and Russia.

Does NovaVPN Work for China? Yes

I was able to easily access Chinese news sites, including Sohu. Keep in mind the kill switch isn’t available for mobile though, if you’re a citizen of China using NovaVPN you could end up in hot water if the server fails. Server speeds were also fairly slow during non-peak hours, so it may be hit or miss during high traffic.

Simultaneous Device Connections

NovaVPN allows you to connect to up to 6 devices on one license. A nice feature if you want to cover multiple devices without the extra cost, or have multiple users in one household.

Device Compatibility

The website for NovaVPN says it’s compatible with macOS, iOS, Windows, and Android. The fine print in its knowledge base clarifies that a bit further, saying it only supports macOS 10.12 or later and Windows 7 or later. While most mac and Window enthusiasts have upgraded to one of these versions, it’s worth noting for anyone still running Vista or El Capitan.

Ease of Use

5.3

NovaVPN has a well-organized interface. It’s Quick Connect feature automatically connects you to the closest server by clicking on the Start button. If you want a specific location you can select one from the Locations list, it also gives you the option to let NovaVPN help you choose a list of P2P optimized locations as well.

One of my favorite aspects was the Favorites list, where you can earmark all of your most used servers for easy access later.

A screenshot of NovaVPN for Android, server connection process.

You can select a server from the list or let NovaVPN help you choose a location

Setup & Installation – Fast and Simple

Setting up NovaVPN for mobile or desktop takes less than 3 minutes. I simply downloaded the app, selected a plan, signed in, and used the Help Me Choose option to connect to a server.

As far as Setting go on mobile there isn’t anything to special, including additional security features. The available settings include Notifications (on by default), Connect On Startup, and use TCP. The Account options are much the same, you can upgrade your plan, make a payment, or change your password. The Terms and Conditions are also located under Account.

Compare NovaVPN with the top alternative VPNs

9.9
9.5
9.3
9.3

Pricing

1.3
Medium (Monthly)
$6.99 /month
Heavy (Semi-Annual)
$4.83 /month
Super Heavy (Annual)
$3.75 /month

NovaVPN offers Medium (daily), Heavy ($6 every six months), and Super-Heavy ($12 annually) plans. Each plan costs a dollar a month, but larger plans provide extra benefits. All plans feature unlimited data and access to all available servers.

Accepted payment methods include Visa, Mastercard, and Maestro.

Reliability & Support

3.3

There isn’t an option for live chat support. You’ll need to submit a ticket and wait for the response.

NovaVPN has a simple but helpful knowledge base, that has the answers to most common navigation and set up questions. The knowledge base is located in Help Desk, which also contains its ticketing system for 24/7 customer support.

The Bottom Line

Well-organized but not ready to compete with the best just yet.

NovaVPN is has a clean interface that’s easy to navigate, user-friendly, and the organization is on point. Still, it needs to make the kill switch available on all supported devices and look into adding a few other popular features like an ad blocker, live chat support, and browser extensions.

If you want a VPN that can stream, torrent, and packs a punch when it comes to additional features, check out our top VPNs.

  • Private DNS servers to help prevent leaks
  • Designated streaming and torrenting servers
  • Optional DoubleVPN for twice the encryption
  • Quick connect feature for fast server connections
  • Get started with NovaVPN now

FAQs

Does NovaVPN have an extension for Chrome?

No. NovaVPN currently doesn’t offer extensions for Chrome, Firefox, Edge, or any other browser, it’s only available for macOS, iOS, Windows, and Android. If you want a great VPN for Chrome, take a look at one of these providers.

Is NovaVPN safe?

Yes. I didn’t find anything in my research or testing that shows NovaVPN isn’t safe, though making the kill switch available for all platforms would go a long way toward protecting users on every platform.

Can NovaVPN unblock Netflix?

Yes. I was able to unblock Netflix US, Australia, and Canada using NovaVPN. I was unable to access Netflix France though. If you want to get access to more Netflix libraries and other great services like BBC iPlayer, try one of these VPNs for movies.

Money Back Guarantee (Days) : 7
Mobile app :
Number of devices per license : 6
VPN Plans: www.novavpn.com

NovaVPN User Reviews

!
How would you rate NovaVPN?
Was this review helpful? 0 0
Sorry about that!
(Minimum 10 characters.)
EXCLUSIVE OFFER
Get 3 months free
of our #1 rated VPN
LIMITED-TIME OFFER

00

Days

00

Hours

00

Minutes

00

Seconds
Get ExpressVPN
30-Day Money-Back Guarantee
Image Alt Text - Vendor Logo expressvpn - devices