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Private Tunnel Review (2021) -Keep This in Mind Before Buying

Author Image Alex (Shurf) Frenkel
Alex (Shurf) Frenkel | Ex-Hacker and Technical Researcher

Private Tunnel helps secure and protect your personal data and information while you surf the web anonymously. We were disappointed to find that it can’t unblock Netflix. If you’re looking for a VPN for streaming, ExpressVPN is a safer bet. It has a super-fast global server network and it can unblock 140+ streaming services.

With Private Tunnel, you can connect no matter where you are, and you can surf the web with peace of mind. The system will work on all your devices whether running Mac OSX, iOS, Android, or Windows operating systems. All the data that flows through the system has 128-bit AES-GCM encryption.

The client is easy to download and install, and getting started with the system is very simple, even for those with limited computer knowledge. Of course, those who have questions can consult with the company’s knowledge database on their site. They also have a contact page so you can email for help and support if you have any issues with the service. The Pleasanton, CA company doesn’t seem to have an online chat system though.

One of the nice things about Private Tunnel is the fact that they have several plans available, and there should be something there for every budget. They also make it easy to understand exactly what you are getting with each of the plans, as the basic features are the same throughout. The difference is the length of your subscription.

They have a monthly plan and an annual plan. Both include unlimited data, 24/7 support, access to Private Tunnel’s global server network, and up to 3 simultaneous connections.

There is also a free 7 day trial. The trial is a good way to get a better idea of how the system works and what it can do for you.

Once you see and experience those great features, chances are good you will want to continue using the service. It’s easy to use, keeps you safe and secure online, and it allows you to be anonymous while online. The speeds are good, and it’s certainly a VPN you should try.

For a better customer support experience and the ability to unblock Netflix, we suggest checking out ExpressVPN instead.

Money Back Guarantee 7
Does VPN keep logs? Partially
Number of servers 50
Number of devices per license 3
Kill switch No
Supports torrenting No

Compare Private Tunnel with the top alternative VPNs

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Money Back Guarantee (Days) : 7
Mobile app :
Number of devices per license : 3

Private Tunnel User Reviews

5.6
Based on 11 reviews in 3 languages
Billy
Bandwidth package lost, customer service won't help. - 2
Billy

I had a nice fixed bandwidth package that would have lasted me for years. Because I accidentally signed up for a trial account, my bandwidth package was removed from my account (they admitted that this is a bug in their website) They refuse to reinstate my bandwidth package, saying that it is impossible (with all their expertise, I find that hard to believe). The fact is that they don't want to, they would rather I sign up for a high monthly fee.

Iannick
The Comcast of VPN's - 4
Iannick

The data service itself is... OK. Sometimes was really slow, and some sites wouldn't accept traffic from their POP's. Was able to connect about 95% of the time. I'd say choppy/slow about 30% or so, though I'm a latenight user myself. The real downfall, though, is the customer service. I bought a "no expiration" data plan when they first got started and haven't finished using all my data. They changed their business model but won't honour prior agreements. Many appeals to sales and support with requests for them to honour the agreement THAT I PAID FOR were ignored and what I got instead was "cancelled." They cancelled my "no expiration" account while I still had data on it, and still no consideration for the fact that I bought something from them and they are refusing to deliver it. If you're a #classaction #attorney looking for a class-action #target, may I suggest PrivateTunnel? I'd make a stink about it on principle, but honestly, my stress is worth more way more than their data. I wasn't going to renew with them anyway, but I'd still like to use what I paid for.

Anonymous
Do they keep logs? - 8
Anonymous

They seem unclear on that one no peer to peer for my needs makes it less worrisome.The low amount of servers is a minus,and for a time it had a Turkish name as where the location was last year. Speed is decent,do they keep logs?If you want net freedom no VPN should. Useless with BBC too.

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  • Features

    8.2
  • Ease of Use

    8.8
  • Pricing

    6.0
  • Reliability & Support

    8.6
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