RitaVPN Review 2021 - Is Your Privacy at Risk?

Author Image Kristin Hassel
Kristin Hassel | Cybersecurity Researcher
Updated on 24th February 2021

RitaVPN offers daily, weekly, monthly, and yearly plans. There’s also an option for a free plan, as well as a free trial. But is it worth it? While Hong Kong is working to keep internet and VPN restrictions to a minimum and separate from those imposed in China, right now it still faces some heavy monitoring.

Not really, this Hong Kong-based VPN doesn’t quite cut it when it comes to server availability. Gaming was out of the question on most of the servers because upload and ping speeds were painfully slow. If you want a secure, fast VPN that works for gaming, you’d be better off with one of these.

On the upside, download speeds were fast enough for streaming in HD and even UltraHD in some areas. I was also able to unblock Netflix US.

Short on Time? Here Are My Key Findings

RitaVPN Vendor Features – Updated 2021

Number of countries with servers 15
Number of servers 20
Number of IP addresses 20
Does VPN keep logs? No
Does VPN include a kill switch? Yes
Number of devices per license 4

Streaming – Can it Unblock Netflix? Only Netflix US

I was able to unblock Netflix US and Hulu, and stream content in HD and even UltraHD/4k in some areas. I was unable to access other global Netflix libraries, BBC iPlayer, 9Now, and more.

Unblocks: Netflix US and Hulu

A screenshot of Netflix US connected.

I was able to unblock Netflix US and stream in HD

Blocked by: Disney+, 9Now, Rakuten TV, other Netflix libraries, and BBC iPlayer

A screenshot that shows several of the services RitaVPN is blocked by.

These are just a few of the streaming services RitaVPN can’t unblock

Speeds – Fast Enough to Stream in HD

The download speeds for RitaVPN are pretty decent considering it only has 20+ servers. That’s where the good news ends, the upload and pingback speeds in most places were extremely disappointing.

A chart depicting the speed test results for several RitaVPN servers.

Download speeds were fast but the upload and pingback speeds were slow

I tested each servers ping, download, and upload speeds to get a good idea of how it would perform with various online services. Download speeds are incredibly important when it comes to torrenting and streaming, the faster your speeds are the less likely you’ll experience buffering or disconnects during these activities. Upload is more important for posting videos to social media or even YouTube, as well as making HD quality video calls. I’ll go into ping in the gaming section.

Just to give you an idea of what type of speeds you want to look for in regard to using streaming, live video chat/meeting apps, and gaming, check out the following recommended speeds for different online services:

  • HD streaming: A minimum of 5Mbps download speed
  • UltraHD/4k: A minimum of 25Mbps download speed
  • Live Video Chat (Skype, Zoom, etc.): 1.5Mbps upload speeds for a standard HD call, anywhere from 25-50Mbps for a buffer-free HD conference call
  • Gaming: Pingback of 20ms recommended but it can go as high as around 100ms

When I connected to the nearest US server, the download speeds were good enough to stream in UltraHD. Keep in mind that is going to reduce drastically during peak hours, as it’s one of the only available server in the US. That means that while I only experienced a 73% drop in download speeds when connecting to the nearest US server, that could double or even triple during peak hours. What floored me here was the download speed, which decreased by over 90%.

Next I tested a server in the UK and again experienced an over 90% decrease in upload speeds. Not encouraging, my download speeds also continued to dip. This time 90% from my basespeed, just under fast enough for buffer-free UltraHD viewing but still more than fast enough for streaming in HD.

The last two servers I tested were in Germany and the Netherlands, download speeds dropped by around 93% and 94% respectively. That said, download speeds were still fast enough to stream buffer-free in HD. The upload speeds were awful. I was really surprise how upload speeds steadily and drastically decreased after I connected to the VPN.

Is RitaVPN Fast Enough for Gaming? No

No, not on most of the servers I tested. The only server with speeds in the acceptable range for gaming was the nearest server to my location. The upload speeds were miserable but the real clencher for gaming is ping. Ping is the time it takes from data to travel from your device, to the server, and back again. When it’s slow you deal with latency.

Now I’ll explain why pingback matters so much for gaming, as I mentioned 20ms is recommended ping speed for gaming. On the high end, you want no more than a ping speed of 100-105ms if you plan on playing any kind of RPG. With pingback over 400ms on most of the servers, you’ll experience latency that will lead to lag and disconnects. This is clearly not a gaming VPN.

Server Network – Extremely Small

RitaVPN has 20+ servers, in over 20 locations across 15 countries. That means most countries only have one available server.

While it offers unlimited server switching, the limited number available makes it virtually impossible to find another server in the same location if the connection drops or you can’t access a streaming site. A common problem with low server availability is congestion, especially during peak hours, so you could also get caught in an endless buffering loop.

Security & Privacy – Questionable No-Logs Statement

It does have a few nice features for a small VPN including the use of OpenVPN protocol, 256-bit AES encryption, a kill switch, and a strict no-logs policy. When I double-checked the privacy policy, I found that it details all the information the VPN collects. To be honest, every VPN collects some form of data for creating patches and improving the service. VPNs with no-logs policies don’t collect personally identifiable information. While it will cooperate with officials, the fact that it keeps no-logs means RitaVPN won’t have any  information to share.

Is RitaVPN Safe for Torrenting? No

I wouldn’t recommend this VPN for torrenting. There’s no firewall or split tunneling available, and it only offers limited support for P2P applications. While it may be budget-friendly, you can get better server coverage and security with an affordable premium VPN.

Ease of Use

4.0

To gain access to the nearest RitaVPN server, simply click the ON/OFF button. If you want to access a specific server, just choose your desired location from the server selection menu.

Compatibility – Limited

RitaVPN’s site says it’s available for iOS, Android, Windows, and macOS. Currently, RitaVPN doesn’t work on gaming devices, routers, or Linux-based systems. I wasn’t able to get it to work for Android on my tablet or mobile phone, I kept getting an error when I tried to use the sites download button to navigate to the Play Store.

A screenshot of the error message received when using RitaVPNs download app button for Google Play.

The link for the Android app in Google Play on RitaVPN’s site is broken

I finally just did a search for RitaVPN my devices Play Store app and nothing showed up. I ended up using the Windows client.

Install & Setup

RitaVPN’s Windows client installs and sets up in less than 5-minutes. The process is pretty straightforward. If you do have issues, RitaVPN’s website offers step-by-step installation instructions for all supported devices and even a few videos.

Compare RitaVPN with the top alternative VPNs

Pricing

6.0
Weekly
$2.99 /week
Yearly
$5.34 /month
Monthly
$6.99 /month

RitaVPN’s premium plans are all affordable and come with a 7-day money-back guarantee. Aside from the premium plans, RitaVPN also offers a daily plan at $0.99/day, a 6-day free trial, and a free version.

While you won’t face ads with the free trial or daily plan, you will have to suffer through them if you choose the free version of RitaVPN. The free version is free to use forever but the bandwidth, speed, and data you get are limited, and you can only install it on one device. The paid version allows you to install the service on up to 4 devices with one license.

Reliability & Support

2.0

The RitaVPN Windows client ran without glitches, and the interface is intuitive and clean.

RitaVPN’s website has a Help Center that contains answers to the most frequently asked questions. Though I did discover there is limited support for P2P applications. If you like to torrent, this app isn’t for you.

Aside from the Help Center, RitaVPN offers multiple forms of contact including a form ticket, phone number, and email address.

The Bottom Line

Limited server availability and little staying power.

While RitaVPN works well enough, the limited server availability makes it hard to find another server in the same location if the one you’re using fails.

If you want a VPN that has a vast global server network, try one of our top rated VPNs.

FAQs

😀 Does RitaVPN offer unlimited bandwidth?

It does on it’s paid plans, but there are some heavy restrictions on data, speed, and bandwidth on the free version. Considering the extreme server limitations purchasing a subscription could limit your streaming anyway, since you won’t be able to simply pop on to another server in most locations if you get disconnected.

I recommend trying one of these top VPNs for streaming movies if you want unlimited bandwidth and access to multiple servers in popular streaming locations like the US or UK.

😐 Does RitaVPN work on Android?

No. Despite RitaVPN offering the option, I was unable to find the app in the Google Play Store and the link RitaVPN offers on its site lead straight to an error message. This leads me to believe the link is broken or the app is no longer available for Android. The service is available for Windows and MacOS, but I got a zero results message when I searched for RitaVPN in the Apple App Store. Unfortunately, when I attempted to contact customer support to ask if that was the case, I never did receive an answer.

If you want a VPN that is guaranteed to work on Android devices, check out the best VPNs for Android. Need one for iOS? No problem, just click here.

🙁 Is there a modded APK I can use to get RitaVPN premium for free?

You can but it’s a bad idea if you value privacy and security. I don’t recommend using modded APKs for VPN services, as they can contain malware, tracking bugs, or worse. Many of them are riddled with viruses and you’re still going to need to create an account with the service to use it.

Feature Summary

Money Back Guarantee (Days) : 7
Mobile app :
Number of devices per license : 4

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