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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: Holiday.com, ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
Advertising Disclosure

vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: Holiday.com, ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

Planet VPN Review 2025 — Free and Premium Apps Tested

Our Score: 7.2/10
Ranked 24th out of 193 VPNs
Matthew Amos Updated on August 07, 2025 Fact-checked by Anneke van Aswegen Senior Editor

Planet VPN (formerly RusVPN) is a low-cost VPN (with a free option with limited servers) that promises to be fast and secure. There’s no shortage of VPNs, both free and cheap, that make these sorts of claims, so we decided to test it out to see how it truly performs.

Is Planet VPN safe? The VPN will keep your data protected without significantly impacting speeds, which is a good thing, as experts believe cybercrime will cause worldwide damages upwards of $13 trillion by 2028 (VikingCloud, 2025)1. However, security isn’t all there is to a VPN. Planet VPN has some issues that prevent it from being one of the best.

After testing all its features, I found Planet VPN a solid choice, but there’s room for improvement. While it’s a good option for security and privacy, it suffers from too many connection problems, and its customer support is unreliable. I recommend you try one of our top-ranked VPNs that offer reliable connections, with support available 24/7 on live chat and email.

Try Planet VPN Risk-Free >>

Planet VPN Pros, Cons, and Needed Improvements

  • Good speeds

    The new StarGuard protocol allows this VPN to maintain fast speeds on nearby servers. However, this is only true with its premium locations.

  • Strong security

    Planet VPN has nearly unbreakable encryption levels and a good selection of protocols. It also added split tunneling, a feature that has been long requested by its customers.

  • Unlimited data usage

    Its free plan is one of the few that can be used indefinitely. It’s great for streaming on YouTube or playing card games online.

  • Connection issues

    Some servers just wouldn’t connect. We also had constant disconnections that interrupted our streams and gaming sessions.

  • Live chat isn’t really 24/7

    There were many instances where the live chat was completely inaccessible. This forced us to ask questions over email, and it often took hours to receive a response.

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Planet VPN Features — 2025 Update

7.2
💸 Price 1.99 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 1260+
💻 Number of devices per license 10
🛡 Kill switch Yes
🗺 Based in country Romania
🛠 Support Via Email
📥 Supports torrenting Yes

Streaming — Good Compatibility, but There Are Connection Issues

6.7

Can you use Planet VPN for streaming? Planet VPN works with all popular streaming platforms, but its performance is inconsistent. That’s disappointing because some analysts claim up to 24% of VPN users choose them for secure streaming (Forbes, 2025)2. According to others, it may be as many as 46% of customers that list streaming as their primary reason for getting a VPN (Demand Sage, 2025)3.

It's possible to safely access top platforms from anywhere with Planet VPN's premium app. The quality was generally good during tests done by me and our international team. The free app isn’t bad when it comes to streaming, but it’s not compatible with Disney+, Amazon Prime Video, or Paramount+.

Unfortunately, frequent connection issues prevent this VPN from being one of the best for streaming. Although the free version was worse, we still experienced disconnections many times with our paid application. It happened 5 times during streaming tests, and even though the kill switch kept us safe by blocking our internet connection, it still interrupted our streams. It was annoying waiting for the VPN to reconnect, and sometimes we had to spend minutes searching for a new server that worked.

Be advised. The VPNs we recommend will almost always follow strict no-logging policies. This means they can’t see or record any of your online activities. As a result, you’re solely responsible for how they’re used. My team and I don’t condone any form of copyright infringement and urge you to use your VPN within the confines of the law.

Popular Streaming Platforms We Tested

Streaming Service Status
Netflix
Hulu
Disney+
BBC iPlayer
Amazon Prime Video
HBO Max
Paramount+

Planet VPN works with Netflix US, UK, Canada, Australia, and more. In some tests, it took about 20 seconds longer to load the Netflix library before we could select a video. Otherwise, the quality was great. However, the free servers tend to be much slower than premium ones, so expect a little more buffering and grainier picture quality with a free account.

Screenshot of Netflix player streaming Pluto while connected to Planet VPN's St Louis server The premium app let us load videos in just a few seconds

We had to do some troubleshooting during tests with other platforms. For example, we needed to switch from Chrome to Firefox to start streaming with Paramount+. The disconnection issues were especially annoying with HBO Max. While trying to stream A Minecraft Movie, I had to switch between three different servers to find one that wouldn’t disconnect every 10 minutes.

Screenshot of the HBO Max player streaming A Minecraft Movie while connected to Planet VPN's Washington US serverThe video only paused to buffer one time during the film

The best VPNs can securely access the top streaming services from anywhere without these connection problems. It’s a shame that Planet VPN is still dealing with these issues, given its impressive current streaming capabilities. With that said, I suggest you check out this list of the top VPNs for streaming if this category is your top priority.

Speed — Decent Speeds on Premium Servers

7.4

You’ll likely lose a lot of speed with free servers, but the premium ones offer adequate rates. There are servers in only a few countries, so they’re likely to experience overcrowding. When more people are using a server, it tends to cause speed drops. Your physical distance from a server usually influences your speeds, too. The closer the server is, the less distance your data has to travel, which generally results in faster rates.

Our speed expert has tested all the top VPNs consistently for years. We ask him to perform our tests from the same location and connection as much as possible. This allows us to create fair comparisons between VPNs. Below you’ll find the results of his latest Planet VPN tests, which were all done with the StarGuard protocol since it was the fastest. This protocol also conceals your VPN traffic (obfuscation), making it more difficult for ISPs to detect and throttle speeds.

Screenshot of a speed chart displaying test results from various Planet VPN serversWe lost 27% on nearby servers and 56% on distant ones

The free servers were also analyzed, and they dropped our testers' speeds much more. For example, his results with the free US server gave him speeds comparable to his recordings with the premium Singapore location. This isn’t surprising, but you’ll want to keep this in mind if you’re planning on doing data-heavy activities with a free Planet VPN account (it’s not the best idea).

Nearby locations on premium servers helped us maintain speeds that are more than fast enough for streaming, gaming, and torrenting, especially when we used StarGuard. However, it would be nice if the VPN let you know how crowded the servers are. Many of its competitors do this with a stat called server load. It provides a percentage to indicate how close the location is to capacity.

Overall, Planet VPN is just a little above average in this category. If you’re looking for more in this category, I recommend you take a look at our list of the fastest VPNs available.

Gaming — Good for Gaming

7.6

Planet VPN is fast enough for gaming without lag. Nearby servers worked for me as I expected, but distant ones gave me high ping rates. Any VPN will increase latency on faraway servers, so unless you have any preferences, I recommend you stick to one close to you. You’ll need ping rates below 85ms to enjoy gameplay without added lag. Unfortunately, we couldn’t find any free servers that supplied us with a low enough ping to play fast-paced games.

Screenshot of a match in Hearthstone being played while connected to Planet VPN's free UK serverThere's unlimited data usage, so you can play card games indefinitely

Nearby premium servers let us stay safe and remain competitive in first-person shooters like Counter-Strike 2. The closest location gave us a super low ping rate of only 11ms. So, it didn’t affect any of our movements. The character responded instantly to all of our inputs so that we could duck, run, jump, and shoot without any hesitation.

Sadly, the connection issues still make this an inferior choice for secure gaming. The VPN only disconnected on us once during these tests, but that was still a match we had to forfeit. For serious players, it’s a good idea to learn more about the best VPNs for online gaming here.

Server Network — Nicely Spread Out Locations, but Unreliable Connections

5.7

Planet VPN’s most significant problem in any category is its constant connection issues. Many servers take a long time to connect (over 30 seconds) or never connect at all. Even if you can get a connection, it might just disconnect after a few minutes. We were constantly dealing with this during our tests, and it’s even worse with the free version.

Screenshot of Planet VPN's free application for windows highlighting a connection error with the USA Free server It worked again the next day, but we had to try several times

Planet VPN has 1,260 servers in 60 countries. Most of its servers are in the US, but you can also find servers across Europe, Asia, South America, and the Middle East. I was also pleased to see that it offers server locations in Africa and Oceania.

The free version limits you to servers in the US, France, Germany, the Netherlands, and the UK.

You have the advantage of switching between different IPs with a paid version — this isn't possible with the free version. A premium account also lets you pick servers from specific US cities (an option exclusive to this country).

Some of its servers support P2P activities, streaming, Onion Over VPN, and Double VPN. But right now, it's hard to spot them as they're mixed in with all the others. Planet VPN is working on categorizing its servers into separate groups to make this easier, so keep an eye on that.

The VPN owns all its servers, which is really nice, as some of the VPNs I have tested rent them, introducing a third party that can compromise your privacy. Unfortunately, my questions on whether it uses RAM-based servers and whether it uses virtual locations remained unanswered.

This isn’t a bad foundation for a solid VPN, but the connection problems are a significant drawback for Planet VPN. I hope it works on clearing these up because it compromises the product in so many ways. It should be a much better VPN. But, since we were constantly searching for new servers to find a reliable connection, our entire experience was just frustrating. We recommend researching its top competitors to find VPNs that don’t frequently disconnect.

Does Planet VPN Work in China? Yes

I reached out to Planet VPN’s support, and they confirmed that it works in China.

Screenshot of a email from Planet VPN support that claims the VPN works in ChinaThe VPN makes no claims that its website can be accessed in China

It’s recommended that you use the StarGuard protocol. This protocol can obfuscate your connection. This makes VPN traffic look like regular traffic, so it’s less likely to get blocked on restrictive networks.

Although the Chinese government has banned many VPNs, it normally doesn't target individuals for using them. However, I strongly advise researching the country's laws before making a decision to use a VPN there.

Security — Robust Encryption and No IP/DNS Leaks

8.5

Planet VPN offers high-level encryption and strong security features, which proved trustworthy in tests. However, I do wish its apps had a few extra features that many other VPNs offer. Ad & tracker blockers are only available on browser extensions. Fortunately, the free version provides the same security features as the paid version.

Encryption — Military-Grade Protection

Planet VPN keeps you safe with AES 256-bit, virtually uncrackable encryption. This is the same level used by militaries and banks around the world. It scrambles your data, making it unreadable to hackers and snoops.

Security Protocols

It gives you a choice between protocols, including OpenVPN (UDP/TCP), IKEv2, L2TP, and PPTP/IPSec. It's also smart enough to automatically select the best one for you. IKEv2 is only available for mobile apps, while OpenVPN works on all platforms. For DIY setups, these protocols can be used on any device that supports them with a subscription.

OpenVPN is the industry standard for security, and it’s open source. That means it’s constantly being checked by experts for vulnerabilities. L2TP isn't quite up to scratch, and PPTP is an older protocol that doesn’t offer the same level of protection. IKEv2 is good in specific cases, as it’s fast and suitable for mobile devices since it can quickly reestablish connections.

Finally, the VPN has introduced its own proprietary protocol called StarGuard. During our tests, this protocol proved to be significantly faster than the rest. It also seemed to work better for streaming with most platforms. Best of all, it doubles as an obfuscation tool. This means it hides your VPN use, so it’s excellent for the restrictive networks you find at schools and places of business.

DNS, IP, and WebRTC Leaks

The VPN successfully passed all our leak tests. Tests were performed with servers all over the world to make sure the VPN was properly hiding our location. You can do this on your own with an online IP checker tool. These show you what IP address your device is displaying on your network.

Planet VPN passed all 12+ of our leak tests 😁It was tested with various browsers and each protocol

We also didn’t detect any IP/DNS leaks while testing its free servers.

Kill Switch

We tested out the kill switch, and it proved successful. However, you have to enable it, and I suggest you do so before turning the VPN on. This feature prevents accidental data exposure should the VPN disconnect, for example, when switching servers. As I’ve already mentioned, there were constant disconnections during our tests. Thankfully, the kill switch does its job. Otherwise, I wouldn't be able to call Planet VPN a safe option.

Split Tunneling

This feature lets you keep specific traffic out of the VPN tunnel. You can pick apps or even a browser to run with your regular connection while everything else is encrypted. I like to use this to quickly check out my banking app. If I try to look up my balance with a VPN connected, I’ll usually get flagged. It’s a whole annoying process I can avoid with split tunneling.

Privacy — Doesn't Keep Logs, but Still Unproven

7.0

The VPN outlines its terms and doesn’t appear to misuse your data. But, make sure to thoroughly research its policy as it can be subject to updates at any time. While we don’t condone using a VPN for any illegal purposes, this is still a reassurance that your private information won’t be shared.

Does Planet VPN Keep Logs? No

It has a transparent policy that makes it clear it doesn’t record your location or online activities.

It does state that its legal department will be in touch should you download any copyright-protected material. This is common practice for VPN providers. The VPN also lets you make payments using crypto — another way it enhances your anonymity.

Was Planet VPN Audited? No

No outside checks have been done on this VPN's app or its privacy rules yet. This is a surefire way to boost confidence in a company that handles your online traffic, and I’d like to see this done in the future. Plus, there haven't been any practical scenarios, such as legal proceedings, to confirm that it doesn't maintain logs.

Based in Romania

Although it’s commonly mistaken as a Russian product, Planet VPN (not planetvpn) is headquartered in Romania, outside the 5/9/14 Eyes Alliance. This is an agreement between governments to share data on their citizens. So, this makes me trust that Planet VPN won't be compelled to store and share your data in the future.

Torrenting — Supported and Safe

7.2

Planet VPN allows you to torrent on all its paid servers. I felt safe using it because its kill switch and leak protection proved effective during my tests. Unfortunately, it’s not super fast.

To test it out, I used a nearby server to download a 700MB movie. Usually, it only takes about 9 minutes to complete this copyright-free file. However, with the VPN connected, it took about 15 minutes. This was labelled as a P2P-optimized server, so I thought it would be faster. It’s not a huge wait, but I’ve found some VPNs that have even slightly increased my torrenting speeds.

It doesn’t support P2P activities on its free servers. I tried each of the servers, and I always received an error message stating torrenting is prohibited at these locations. After this, the VPN immediately activated its kill switch.

While torrenting is legal in most countries, it's important to note that downloading pirated files is not. Therefore, I recommend limiting yourself to torrents that are within the public domain to avoid getting into trouble.

So, Planet VPN is decent for torrenting, but it’s not amazing. I recommend you check out this list of the best VPNs for torrenting if you’re a heavy file sharer.

Installation & Apps

7.5

Installation & Apps — Intuitive Apps, but It’s Missing Some Device Coverage

All Planet VPN apps are easy to use. You can connect to the VPN right away with its free version or sign in to your paid account. Plus, customizing it is straightforward — simply click the three horizontal lines to access the main settings menu.

Screenshot of Planet VPN's Windows app highlighting the settings menu All of the settings are displayed under one convenient tab

The interface is almost the same on all apps. You'll find a server list to scroll through, and I’m glad there’s a search bar you can use to find a location quickly. So, it’s a simple app to use, but that’s partly because it’s missing advanced customization options or stats that would allow you to sort the server network in different ways.

Setup & Installation

It took less than 5 minutes to download and install Planet VPN on each device I tested.

Screenshot of Planet VPN's download page on its websiteDesktop devices should use the site; mobile apps are in the proper store

I also appreciate the amount of browser extensions it supports, which are all easy to install.

Device Compatibility

Planet VPN is compatible with every major operating system and browser. Unfortunately, it doesn’t offer a smart DNS feature. So, if you want to use it with a gaming console or smart TV, you’ll have to install it on a compatible router. You should also be aware that you need a paid account to use the VPN on Linux and routers.

Popular Devices We Tested

Devices Compatibility
Windows
Mac
Linux ❌ (manual connections, no apps)
Android
iOS
Browser extensions ✅ (Chrome, Firefox, Edge, Yandex, and Opera)
Smart TVs ❌ (no apps, but can be protected with a router connection)
Gaming consoles ❌ (no apps, but can be protected with a router connection)
Router

The Windows and Mac apps are easy to use. You can choose your server and connect easily, and the connection status is displayed on the main screen. The kill switch option is in the settings menu, with one-click buttons for enabling and disabling. Both come with the same protocols.

The VPN doesn’t offer a native app for Linux. But, I appreciate that it offers configurations that you can use to set it up manually. The same applies if you want to configure OpenVPN. You can get a VPN that offers native apps for Linux in this list.

The VPN’s Android and iOS apps are streamlined and easy to navigate. I downloaded the Android version from the Google Play Store and had it up and running in seconds. An APK file is also available on its website, so you don’t have to worry if your VPN doesn’t support the Play Store. Unfortunately, ads may disrupt your experience on these apps a few times a day.

You can manually configure Planet VPN on most routers and get its benefits on any connected home device, including smart TVs and gaming consoles. Although Planet VPN provides a detailed guide for setting up the VPN on a router, I find it more convenient to use a VPN that offers a dedicated app for routers.

Here are some of the routers it’s compatible with:

  • Asus
  • TP-link
  • Mikrotik
  • Huawei
  • DD-WRT

Simultaneous Device Connections

Planet VPN allows 10 simultaneous device connections. I tested this capability while connected to the US server and accessing YouTube on my Windows laptop. I also connected my 2 Samsung phones and tablet to Planet VPN at the same time, and I was able to load and watch videos in HD.

Since the free version requires no account, you can use it on as many devices as you want. I appreciate this because many free VPNs only offer 1 connection.

Pricing

7.2
3 Years+1 Year
$ 1.99 / month per month
1 Year
$ 3.99 / month per month
1 Month
$ 9.99 / month per month

Pricing — Some Good Free Features and an Affordable Premium App

Payment options include credit cards and cryptocurrency (Bitcoin, along with others), and the long-term option offers the best value for your money. The monthly offer is more expensive, but both purchases have the same features.

While Planet VPN has affordable prices, there are premium VPNs at a similar price offering more features. It has good security features and is straightforward to use, but its connection issues mean you might not get to use your chosen server. Plus, it could interrupt your gaming or streaming sessions with frequent disconnections.

You can download Planet VPN’s free version on various devices, and there are no bandwidth limits. This is exceptional because many free VPNs impose these limitations. It only gives you access to its 5 server locations. While these are slower than premium options, I was impressed that you still get to use all of its security features for free, including its very own StarGuard protocol.

You'll need a premium version to access more server locations and use it on routers. Luckily, it comes with a 30-day money-back policy, so you can get a full refund if you’re not satisfied.

You can request a refund by emailing customer support if you change your mind. You only need to briefly give a reason for canceling. After that, you’ll need to wait for the confirmation email.

Price
$1.99/month (3 Years+1 Year)
Money-back guarantee
30 Days
Customer Support
Via Email

Reliability & Support

7.0

Reliability and Support – Live Chat Isn’t 24/7 as Advertised

Planet VPN offers 24/7 support, but live chat isn’t always available. You can also contact support via email. I often used it when the live chat option wasn’t available.

I could get in touch with a rep within minutes when the chat feature was live, regardless of my subscription status. However, through email, I had to wait over 45 minutes for a reply, and this can extend to hours during weekends.

Screenshot of an email from Planet VPN support where they explain its new StarGuard protocolIt's just annoying when you have to wait hours for email replies

The website is an invaluable resource. It features helpful information, including a detailed FAQ, tutorials, a blog, and a new YouTube channel. Overall, Planet VPN is close to being great in this category. I just hope it features a legit 24/7 chat in the future.

Compare Planet VPN With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.5
Our Score: 9.4
Editor's Note: Transparency and impartiality are important to us when bringing you our best selection of VPNs. Some of the industry-leading products on our list, including Intego, Private Internet Access, CyberGhost, and ExpressVPN are owned by Kape Technologies, our parent company. The VPNs we choose are derived from a thorough testing process.

The Bottom Line

Final Verdict — Secure, but Connection Issues Hurt It

Planet VPN shines in a couple of categories. It supports torrenting and offers robust security features along with a transparent no-logs policy. Plus, its streaming capabilities and speeds have improved thanks to its new StarGuard protocol. On top of that, its free version has no traffic, bandwidth, or time limits, which is uncommon among most VPNs.

It does have a few drawbacks. The biggest one is its connection issues. Sometimes, servers couldn’t be accessed at all, or they’d constantly disconnect. Overall, it's a trustworthy VPN with solid security for a decent price. However, if you want a VPN with more reliable connections, then try these highly ranked VPNs.

  • Great security features
  • Transparent no-logs policy
  • Safe P2P activities
  • Supports all major operating systems
  • 30-day money-back guarantee

FAQs on Planet VPN

Is Planet VPN safe?

Yes, Planet VPN is safe. It adheres to a no-logs policy, and there weren’t any IP or DNS leaks during testing, which means it successfully masked our real location. Plus, it offers strong security features like military-grade encryption and a kill switch.

Does Planet VPN work with Netflix?

Planet VPN is capable of safely accessing Netflix from anywhere. It generally offers high-quality video and fast load times. The VPN can securely access many other popular streaming services, too. The only issue is that it doesn’t have the most reliable connections, so you may have to deal with frequent disconnections that interrupt your streams.

Will Planet VPN slow my speeds down?

Yes, it will slow you down on distant servers. All VPNs slow you down since your traffic has to be rerouted and encrypted.  However, Planet VPN usually provides good speeds on nearby servers with its premium app. The free app, on the other hand, is often slow due to its limited server capacity, with only 5 server locations that tend to get overcrowded.

Can I use Planet VPN for free?

Yes, you can use Planet VPN for free. The free version lets you use 5 different locations. It also comes with unlimited data and doesn’t restrict your time. Overall, it’s a very solid free service, and you can upgrade to use all its servers.

References

  1. https://www.vikingcloud.com/blog/cybersecurity-statistics/
  2. https://www.forbes.com/uk/advisor/business/vpn-statistics/
  3. https://www.demandsage.com/vpn-statistics/
Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 10
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: Holiday.com, ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
Planet VPN User Reviews (User reviews are not verified)
9.3
Based on 124 reviews in 7 languages

Write a Review on Planet VPN

Please rate VPN.

All Speed Streaming Security Сustomer service
Vlad
Vlad
2/10
Beware of this VPN, not possible to cancel, if not working properly

I have signed in for 3 years plan. I was testing it few weeks. Always disconnecting many times a day. No recommendations from thier side (like changing protocols, clearing cache and cookies, how annoying, doing this 10 times every day) helped. After being very unsatisfied with this VPN, I asked them to cancel my subsriptio and refund the payment (almost 96 USD). No reply from that moment. I am ready to make a complaint also in Romania, there must be some authority having supervision over their activity.

      Paul
      Paul
      8/10
      Love this VPN

      Been signed up for a couple of weeks now and no issues whatsoever. Been connected to the sever in Brazil and have NEVER been disconnected. Checked several times and my IP address was in Brazil. Thank you Planet VPN. 😁😁

      Roger
      Roger
      2/10
      They appear to be scammers, because they won't let you cancel subscriptions.

      I signed up for a monthly subscription. It was slowing my speed, so I wanted to cancel it. There is no option on their website to cancel subscriptions, so I contacted support. They asked me why I wanted to cancel my subscription. I replied to their email and heard nothing more from them, so presume my subscription was canceled. However, my subscription was renewed and I got charged again. Unfortunately, they don't accept PayPal as a payment method, as you can cancel recurring payments from your PayPal account. I emailed them yesterday asking why my subscription wasn't canceled. I have not yet received a reply. Either they are slow to answer, or more likely, they won't reply and I'll have to get my bank to reverse the charge. This is the first time I've had trouble canceling a VPN subscription.

      About the Author

      Matthew is a writer and editor for VPNMentor with a proven track record of providing in-depth analysis of the most highly regarded VPNs, including ExpressVPN and CyberGhost. His unparalleled expertise has enabled him to consistently deliver cutting-edge insights on the most sought-after (and newest) VPN services.

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