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SaturnVPN Review: 2022 - Keep This in Mind Before Buying
SaturnVPN’s purpose is to unblock websites and services in regions where the internet was censored, so I had to see what it’s about. The VPN team promises to focus on customer satisfaction, service quality, the customers’ privacy, and online security, so SaturnVPN had my full attention.
I wanted to see how it performs in terms of speeds, security, unblocking capabilities. and more. So I put it to the test to see how it measures up against some of the best VPNs on the market.
SaturnVPN unblocked Netflix, HBO Max, and BBC iPlayer. However, it isn’t powerful enough to unblock Hulu, Amazon Prime Video, and Disney+.
Unblocks: Netflix, BBC iPlayer, and HBO Max
SaturnVPN allowed me to access Netflix, HBO Max, and BBC iPlayer.
I started testing using the Cisco protocol and connected to a US server. That didn’t unblock Netflix US at first, so I contacted the support team to ask for assistance. The agent recommended a Turkish server, which unblocked that Netflix library. However, the US library was out of reach. He also said that I’d have better results with OpenVPN.
After switching to OpenVPN, I could also access Netflix US and HBO Max. Since the VPN doesn’t have native apps, the setup took a few minutes. However, using Saturn VPN’s extensive guides, I had no issues at all.
Depending on your needs, I suggest you message the support team to help you choose the best server.
When I tested the UK servers, I managed to unblock BBC iPlayer.
SaturnVPN’s UK server allowed me to access BBC iPlayer
Speeds were slow, but I had more than the minimally required 5 Mbps so that I could stream in HD without interruptions.
Blocked By: Hulu, Amazon Prime Video, and Disney+
SaturnVPN can’t unblock Amazon Prime Video, Hulu, and Disney+.
Amazon Prime Video and Hulu identified the VPN, so my access was blocked instantly.
I couldn’t unblock Hulu with SaturnVPN
After being blocked the first time, I tried accessing Hulu, Amazon Prime Video, and Disney+ using the OpenVPN protocol. However, I was still blocked.
I couldn’t watch Disney+ at all, as the pages didn’t load.
I started with a download speed of 53.02 Mbps, upload of 52.27 Mbps, and ping of 11 ms.
SaturnVPN decreased my speed by more than half on most servers
On the UK servers, I got 17 Mbps download speed, which is a 60% loss. The US servers were even slower — I experienced a 75% speed drop with download speed at around 11 Mbps. Upload speeds weren’t hit as hard, with both dropping to 32 Mbps and 16 Mbps for the UK and US servers, respectively. Ping went to over 50 ms on the UK and around 150 ms on the US server.
The French server slowed me down the most, with download speed going down to 8.20 Mbps — this is an 84% drop, and if my connection were slower, watching in HD would have been impossible. Since France is closer to my location than the US and UK, I expected to have much faster speeds. This makes me wonder if SaturnVPN’s servers are virtual — and not physical.
The VPN has a small server network with 100 servers in 13 countries.
Even though the network is small, the servers are reliable. Additionally, they are grouped by the type of protocol used to establish a connection.
SaturnVPN has servers in different countries for each of the protocols it supports. You can choose from Cisco, PPTP, L2TP, Kerio, and OpenVPN servers.
Using the Cisco VPN servers, you can choose from 13 different locations, including the UK, USA, Canada, Germany, Finland, Netherlands, France, Poland, Turkey, Singapore, Australia, India, Singapore.
The PPTP, L2TP, and Kerio servers are limited to 3 locations, the UK, the US, and Germany.
If you’re planning to set it up through OpenVPN, you’ll get access to 8 locations in 4 countries.
Security — Solid Features
SaturnVPN offers good security features, including solid encryption, 5 protocols, kill switch on OpenVPN, and SSL certificates on the Cisco and OpenVPN servers.
To keep your online activity safe, SaturnVPN employs the industry-standard AES-256, which is the highest available level and makes your data unreadable to hackers and snoopers. Additionally, the VPN uses valid SSL certificates on the Cisco and OpenVPN servers. Most of the protocols SaturnVPN uses are secure, with one exception — PPTP. This is an older protocol that had a couple of major security breaches in the past. However, it’s compatible with most smart TVs.
The OpenVPN servers have a kill switch for an added layer of protection. Meaning, if your VPN service is interrupted, the kill switch will turn off your internet connection and keep your data from leaking.
The VPN was also very efficient against leaks. While using SaturnVPN, my IP address and DNS requests remained hidden. I ran multiple tests on its servers and had great results each time.
My personal information was completely protected while connected to SaturnVPN’s servers
While there aren’t many security features, the ones in place do a pretty good job.
Privacy — Keeps Some Logs
SaturnVPN keeps some data about its users.
The VPN makes it clear that it stores personal information such as your name, email address, operating system, IP addresses, and some operational logs that are not explained.
If you use the VPN for any illegal activity or violate the Terms of Agreement in some way, your account may be terminated. Since SaturnVPN records your IP address, it’s not hard to determine which server you used and for how long.
Moreover, the company is headquartered in the USA, one of the founding countries of the 5 Eyes Alliance — the biggest intelligence sharing authority. This means that the information it collects may be shared with other countries in the alliance. So you shouldn’t expect SaturnVPN to provide total privacy and anonymity as ExpressVPN does.
I’d generally say SaturnVPN might not be a good choice for torrenting.
Moreover, the VPN is probably logging a lot of your activities, and some countries are very strict about the content you’re sharing. I’d steer clear of using it for any type of P2P file sharing. To stay on the safe side, check every file you access, so you don’t end up downloading copyrighted material.
If you need to use the VPN for torrenting, you can contact the support team, and you’ll get a server recommendation — the agent I spoke to told me that the Germany server is suitable for P2P transfers.
I contacted customer support and was informed that SaturnVPN works in China.
You can use SaturnVPN in China with the Cisco and OpenVPN servers
The customer support rep was so helpful, that they even explained which protocols work in China. There are no Chinese servers, so you can’t unblock country-specific content. But, you should be able to bypass the Great Firewall.
With SaturnVPN, you can connect up to 5 devices using only one account. This allows you to protect your laptop, smartphone, and several other devices simultaneously. While it may not seem like much, I find it’s more than enough for personal use.
Device Compatibility — Solid Compatibility
This VPN doesn’t have proprietary apps, but it can be installed on Windows, Android, Mac, iOS, and Linux.
Additionally, the VPN offers set-up tutorials for all platforms, a FAQ section, and a blog where you can find a lot of useful information.
Installation & Apps
Set-Up & Installation — Fairly Easy to Use
The VPN doesn’t have native apps, so the setup and installation process is a bit different.
Not difficult, but can be a bit challenging for first-time VPN users to perform the manual setup.
Once you buy the desired package, SaturnVPN will email you the download link, where you can get the Cisco AnyConnect and OpenVPN apps suited to your devices.
The email also links to the installation tutorials for different operating systems. There are setup guides for each protocol for all operating systems where you can install SaturnVPN - Windows 7, 8, 10, XP, Android, macOS, iOS, and Linux.
If you choose to set it up through Cisco, you’ll first need to download the program and install it on your device. Then, find the server addresses on SaturnVPN’s website. When you open the app, you’ll need to enter the server URL, along with your username and password in the following prompts. After that, you’ll be automatically connected. Whenever you want to change the server, you’ll need to enter your credentials again.
You can also set it up through OpenVPN, which is a little faster. First, you need to download the configuration files from SaturnVPN’s website. Then, bring up the OpenVPN client and load your desired configuration. Its servers come with both UDP and TCP protocols. In the same window, add your email address and password. If you’d like OpenVPN to remember your credentials, you can check the ‘save password” box. Otherwise, you’ll need to log in every time you want to connect.
Overall, SaturnVPN is quite easy to use, and more advanced users will enjoy it. However, if you’ve never used a VPN before, you may want to check out a VPN with native apps.
SaturnVPN lets you pay using all major credit cards, PayPal, Perfect Money, Webmoney, and Bitcoin, so you have plenty of options to choose from.
It offers 6 subscription plans of 1 month, 3 months, 6 months, 1 year, 2 years, and 3 years. The 3 years plan offers the best value, you can practically get the VPN at $1.11/month per month. But, the monthly plan is particularly expensive. What’s really interesting is that all plans offer the same options - the same protocols and the same number of supported devices.
If you don’t want to commit right away, you can sign up for a 1-day free trial, no credit card required. Just use the contact form and SaturnVPN will email you everything you need.
You safely get one of the monthly plans too as the VPN is offering a 30-day money-back guarantee. The live chat support team is very responsive and I didn’t have any problems getting my refund. However, you’ll only be issued a refund if you ask for it in the first 3 days and you didn’t use more than 100 MB.
The VPN promises to keep the price low and I think it stays true to its word — but only if you go for a long-term subscription. The monthly plan is probably not worth the money, considering the issues I had with speeds and its inability to unblock streaming platforms.
Reliability & Support
SaturnVPN has a really prompt and helpful support team.
The VPN offers 24/7 live chat support, a solid FAQ section, a big library of setup guides, and a blog. If you have an account, you can also use the Ticketing System and track your ticket’s status. You can also use the Contact Us page and the email address offered there to message the VPN.
My experience with the Live Chat team was really good. The agent was very responsive and provided all the information I needed. I also tested the email support and received replies several hours after sending my questions.
I didn’t have any expectations when I began my tests, but it is a decent VPN.
SaturnVPN unblocks geo-restricted content, has strong security features, and lets you stream, torrent, and browse at relatively low prices. There are no IP or DNS leaks, so you are safe in that regard. The VPN’s server network is small but reliable, and the support team is prompt and helpful.
There were substantial speed drops during my tests. If the network grows bigger, SaturnVPN could probably provide a much better service. You’d also need to set it up manually, which might seem scary for new VPN users. However, there are step-by-step tutorials to guide through the process.
Despite the lack of features such as an ad blocker or port forwarding, my biggest concern is the lack of privacy. There is some logging, and the VPN is based in the US, which is a 5 Eyes country.
If your only reason for getting a VPN is to casually browse the web, access geo-blocked content, and have no data leaks, this may be a good VPN for you. But if you are looking for advanced features and bullet-proof privacy, then I suggest you look elsewhere.
FAQs on SaturnVPN
Can SaturnVPN unblock Netflix?
Yes, it unblocks Netflix. However, not all the servers and protocols can achieve this. I recommend messaging the support team and asking for a recommendation depending on the Netflix library you want to access.
Is SaturnVPN safe?
From a data leak perspective, yes. From a privacy perspective, not really. The VPN has solid security features and there are no data leaks. But even though it states to have a no-log policy, it is located in a 5 Eyes country. This means that the information it logs may be shared with other countries in the alliance.