Shellfire VPN Reviews 2019 - Why 4.0 Stars?

Guy Fawkes | Updated on 4th December 2019
Anonymous Cybersecurity Experts

Shellfire is a VPN service that has a long history of providing high quality service to users from all around the world. The company offers several different levels of service, none of which log any of their user’s activity. Like top providers such as ExpressVPN and NordVPN, the service is able to hide IP addresses and make sure that no one else is able to see what the users are doing while they are surfing on the web.

Shellfire is a long-standing and experienced VPN provider based in Germany, that offers secure, anonymous and reliable internet access to its users. It provides many servers in 24 different countries, including Germany, the United Kingdom, the Netherlands, France, the United States, Switzerland, Japan, Italy, Australia, Russia and Canada, among others.

While it does work with Netflix, only some of the premium servers offer unlimited bandwidth, so lagging and buffering is likely while you're streaming. You can avoid that with one of these top vendors for Netflix, which all offer unlimited bandwidth, high speeds, and reliable streaming.

Shellfire gives users the ability to surf the internet securely, privately and anonymously by hiding their IP address and encrypting their traffic. Shellfire offers OpenVPN, PPTP VPN, L2TP / IPSec VPN protocols with 128 bit, 192 bit and 256 bit. Shellfire keeps no logs of their users' internet activity.

Shellfire provides three levels of service with different features and compatibility. The most basic level of service is entirely free. The free service provides the most common OpenVPN protocol, with a lower level of encryption. With this package, users can only access servers in Germany and the United States and cannot access streaming websites. The free package also has pop-up ads. This level is compatible with Windows, Mac OS X and Android. The other two levels of service, Premium and Premium Plus, are paid, have no ads, and provide unlimited speed and bandwidth, as well as extra features. Both are compatible with Windows, Mac OS X, and Android, but also with iOS, Linux, DD-WRT routers. This means Shellfire can be used on almost all desktop and laptop computers, as well as almost all smartphones and tablets.

Premium and Premium Plus service give users the ability to access streaming websites, as well as higher levels of security and encryption. One month, three months and one year subscriptions are available. Shellfire VPN is easy to install, configure and use. It offers a 14-day money back guarantee.

While Shellfire might offer feature-rich packages, it's no match for the bigger providers, like NordVPN and ExpressVPN. With these providers, you'll get much more global coverage than the 24 countries on offer from Shellfire, plus maximum security and viewing experience, whether you're streaming, browsing, or torrenting.

Features Details
Number of countries with servers 31
Number of servers 50
Number of IP addresses 200
Does VPN keep logs? No
Does VPN include a kill switch? No
Number of devices per license 1
Ease of Use 3.9 / 5.0

1. Shellfire does not require you to install any additional programs on your system. Click “start”, then go to the “Control Panel”
2. Click “Network Status and Tasks” (under Network and Internet)
3. Click “set up a connection or network”
4. Choose “Connect to a workplace”, then “Next”
5. If you are asked if you want to use your existing connection, click “No, create a new connection”
6. Use VPN as the internet connection
7. In “Internet Address” enter the server address stated in your account details on the Shellfire website
8. In “Target Name” enter “shellfire PPTP”
9. Enter the PPTP username and password stated in your account details, click “Connect”
10. If the connection was successful click “Close”
11. Set your connection as a public place, click “Close”
12. To reconnect, click the “Network” symbol on the lower right of your screen, select the newly created connection and click “Connect”
13. Enter your username and password, click “Connect”

Pricing 4.7 / 5.0
24 Months
$4.25 /month
12 Months
$5.68 /month
1 Month
$8.96/month

Shellfire offers a choice of 3 different services. The free option offers the most common OpenVPN protocol, with a low level of encryption, it allows access to servers in the US and Germany but cannot access any streaming sites – it also has pop-up ads. Premium and Premium plus both require a paid subscription but do not have any ads, they do have unlimited speed and bandwidth plus a selection of additional features, such as the option to use streaming sites and higher levels of security and encryption. Shellfire products can be used on Windows, Mac OS X and Android, but the paid options can also be used on iOS, Linux and DD-WRT routers. Subscriptions are available for either 1, 3 or 12 months, with each offering a 14 day money back guarantee.

Reliability & Support 4.0 / 5.0

Shellfire VPN’s customer support service relies entirely on an email service, there are no live support options, and they only guarantee to respond to email inquiries within 24 hours, potentially making a complex problem an issue that will take a long time to resolve. Shellfire is also known for not making it easy to request refunds. Customer service is unfortunately not one of the main selling points for this provider.

The Bottom Line

Options allow you to balance speed and security to suit, but customer support is a definite weakness

Shellfire offers servers in all the key countries you’ll likely be looking for, providing a range of encryption options enabling you to find the best balance between speed and security that you are looking for. They also keep no logs of any of your activity. The most basic service, with only a few chosen servers available is absolutely free, though they do insert some advertising. This may be ideal if you’re only planning on using a VPN for a limited time, for any specific applications, but bear in mind that US servers are not included on this list. It does, however, allow you to try out the service, and the speed for an unlimited amount of time, to help you decide if you would benefit from a subscription.

If you want to enjoy all that a VPN can offer and access every Netflix library around the globe, why not check out our top picks for streaming Netflix? You have all the benefits that Shellfire offers, plus much more.

Money Back Guarantee (Days) : 14
Mobile app :
Number of devices per license : 1
Shellfire VPN User Reviews
3.0
GW
  •  1
Customer Service not good

I contacted CS less than an hour after my purchased to cancel. There is no response. I tried on twitter and messenger still i don't get a response. To the US buyers trying to change IP on a specific, know that they don't have that functionality. I still don't know if i will get a refund. Very disappointed.


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    Sven
    •  5
    Good VPN service, works well for me

    Amazon and Netflix both work for me, no problems here. Torrents are blocked on some servers indeed but support was able to direct me to a server that allows torrents.


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      Ed
      •  1
      Shellfire should be fired!

      Why can't I award ZERO-STARS? I completely agree with the 1-Star poster. Their VPN doesn't allow the purchaser to access Amazon Prime or Netflix. I realize that that is an on-going problem with many VPN providers, but Shellfire doesn't even care. They answered most of my original e-mails on the subject. Now, nothing. i suspect they have my e-mails sent directly to their spam. That being said, their Shellfire box has worked for me, most of the time. The problem is that right now, it works only with their VPN service which suXX.


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