Kristin Hassel | Cybersecurity Researcher Updated on 17th September 2020
SiteLock VPN has basic security features and high-speeds, but is it worth the price? In short, no. SiteLock VPN is proof that even if you have a brand known for security and can create a VPN, it doesn’t mean you should.
SiteLock VPN has apps for Android, macOS, iOS, and Windows. All of which have auto-connect options available on the Settings interface. Still, set up took an abnormally long amount of time for a VPN that offers easy install apps (more on that later).
SiteLock VPN offers unlimited data, speed, and bandwidth. I was able to choose from 1,000 servers in 40 countries worldwide. It even lets you choose between OpenVPN protocol with 128-bit encryption or IKEv2 protocol with 256-bit encryption.
Its main security feature IP Lock assigns a new random IP address every time you connect to a server. A useful feature for anyone worried about hackers. SiteLock VPN also offers DNS leak protection, no-logs, and a scramble feature.
Due to conflicting information on the site, I contacted support about whether or not there was a kill switch option, and found out that it no longer has a kill switch. So, that was disappointing. I was also surprised to find that SiteLock VPN requires a name, email, and phone number before it will even allow you to talk to live chat support.
It doesn’t support torrenting, which isn’t unusual for most smaller VPNs. Don’t worry, if you want a VPN for P2P/torrenting you can check out our favorite torrenting VPNs. There are plenty of options for affordable, secure VPNs that support file sharing.
I was able to access Netflix, BBC iPlayer, and Hulu though! Streaming speeds were even fast enough to stream in HD, and I didn’t experience any buffering.
Number of countries with servers
Number of servers
Does VPN keep logs?
Does VPN include a kill switch?
Number of devices per license
Ease of Use
Setup for desktop requires more work than I usually encounter for a VPN with device apps. After purchase, I needed to wait for a code, download the app, enter the code, wait for confirmation, complete setup, and then I was able to access the main interface. Usually, with device apps you simply download the app after purchase and log in.
Luckily accessing a server wasn’t as taxing. Simply choose your designated server from the server selection area, connect, and enjoy browsing or streaming.
Curiosity hit me and I decided to see if setup for Android was as exhausting. Nope! I was able to install the Android app, enter payment information and get to the server screen in less then 5 minutes.
SiteLock offers a 2-year, 1-year, and one-month subscription, compared to other vendors Sitelock is a bit expensive. Especially for a VPN that lacks some standard security features.
On the upside, SiteLock VPN has a 30-day money-back guarantee, just be prepared to give a reason for cancellation.
Reliability & Support
To get to live chat support I first had to provide ‘Bot Norris’ with a name, email, and phone number. It seemed like a lot of personal contact information just to speak to a representative. When I did get in contact with a SiteLock VPN representative he was courteous and helpful and answered my question quickly.
Bot Norris SiteLock VPN’s Chat Associate
SiteLock VPN also offers email and phone support and has both US and International numbers available on its site and in the Contact section of its app.
The Bottom Line
Secure browsing and streaming with limitations.
If you are strictly looking for a VPN that allows you to browse and access online accounts anonymously, SiteLock is an acceptable option. However, setup is cumbersome and it could use a few added security features.