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StreamVPN Review 2023 - Why 6.0 Stars?

Author Image Priscilla Liu
Priscilla Liu | Updated on 26th January 2023 Cybersecurity Researcher

StreamVPN (formerly known as My Expat Network) costs as much as the top premium VPNs, but is it as good? To find out, I performed extensive tests on its speed and safety features. I also thoroughly explored its privacy policy and looked into its other features, like how it works for gaming and torrenting.

While it has a few strong points, it doesn’t do enough to justify its price. There are several areas where it’s seriously lacking. I was especially disappointed by its privacy policy, and you may be surprised what is and isn’t in there. I recommend you check out the top-rated VPNs, which give you much more for your money.

Short On Time? Here Are My Key Findings

StreamVPN Features — Updated in January 2023

4.0
💸 Price 5.49 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 120+
💻 Number of devices per license 5
🛡 Kill switch Yes
🗺 Based in country Hong Kong
🛠 Support Via email
📥 Supports torrenting Yes

Streaming — Works With Major Platforms

With StreamVPN, you can stream content from the 12 countries where its servers are located. It offers primary and stealth servers. Plus, it recommends using Stealth Mode only when necessary since it will slow down your connection.

The website has a directory of online streaming channels in each country that StreamVPN serves. It promises to unblock all these channels and streaming platforms.

A screenshot of StreamVPN'sUK live TV channels and platforms included in its TV GuideSome of these channels offer on-demand online content that StreamVPN promises you can unblock while traveling

However, due to its unreliable speeds, I recommend you use one of these more dynamic VPNs for streaming.

Unblocked: Netflix UK, Hulu, BBC iPlayer, ITV Hub, and Amazon Prime Video

I asked StreamVPN's customer support, and they replied that the VPN unblocks Netflix UK and its other libraries (without specifying which ones).

A screenshot of StreamVPN’s response about streaming Netflix, Disney+, and HBO NowHowever, they said that it doesn’t unblock Disney+

StreamVPN also unblocks Hulu, BBC iPlayer, Amazon Prime Video, and ITV.

A screenshot of streaming platforms that StreamVPN unblocksYou can find these streaming platforms in the TV Guide with channels that StreamVPN promises to unblock

Blocked By: Disney+ and HBO Now

StreamVPN's customer support said it doesn’t unblock Disney+ or HBO Now. These streaming services implement advanced VPN monitoring algorithms that can immediately detect the origin of IP addresses.

A screenshot of StreamVPN's customer support response where they say that the VPN doesn't unblock HBO NowAfter I sent a follow-up email about HBO Now, the representative confirmed that StreamVPN can’t unblock the platform

Speeds — Unpredictable and Inconsistent

StreamVPN's speeds may differ based on location, internet traffic, line quality, and other circumstances beyond its control. Taking into consideration that StreamVPN has servers in just 12 countries, you’ll most likely have slow speeds if you’re located far away from those locations. The provider doesn’t guarantee uninterrupted service, nor fast upload and download speeds. The amount of data you transfer each month doesn’t limit the service, but StreamVPN can impose this restriction when necessary.

A screenshot from StreamVPN's Terms & Conditions where it elaborates on its speedsIts Terms & Conditions also explain that speeds can vary depending on many factors

Due to its unreliable speeds, I recommend you try one of the fastest VPNs available, which you can get for a comparable price.

Are StreamVPN’s Speeds Fast Enough for Gaming? No

No, they aren’t. I don’t recommend StreamVPN for gaming because it requires good ping, especially in competitive environments like tournaments. Given its limited server network, some servers might be overcrowded, you could end too far away. These factors can slow down your speeds and increase your ping, which won’t be suitable for gaming. For gamers looking to play without interruptions, I recommend you use one of the top VPNs for gaming.

Server Network — Limited Coverage

StreamVPN has 120 servers in 12 countries. These include the US, the UK, Canada, France, Australia, Denmark, the Netherlands, Sweden, Norway, Germany, Italy, and Spain. It also offers over 2,000 IP addresses.

Each VPN location has regular and stealth servers. Stealth servers offer extra security by making the VPN traffic appear to be from a standard network. I asked StreamVPN's customer support if I’ll get a different IP address on both connections. During my research, I found some claims that it actually assigns you the same IP, so I wanted to check in with them. They responded vaguely by saying that IPs are assigned automatically on each connection without specifying whether I’ll get the same or different IPs on the primary and stealth server counterparts.

A screenshot of my email exchange with StreamVPN's support rep about the IPs it assigns on stealth and regular serversThey didn’t answer whether the IPs would be different on both stealth and regular servers from the same location

Security — Decent Security Features

The good news is StreamVPN uses AES 256-bit encryption to hide your browsing data from your snoops and hackers. There’s also a kill switch that automatically disables your internet if your VPN connection drops to prevent your actual IP address from being exposed. Additionally, it comes with a DNS leak protection, which further strengthens your security.

StreamVPN integrates Stealth Mode that makes your traffic look like regular, making it harder for the VPN to get detected. It also uses 3 protocols:

  • OpenVPN leverages the OpenSSL library with AES 256-bit encryption, which is currently the best you can get. It’s available on Windows, macOS, and Android.
  • L2TP by itself is not the safest option. Most VPNs pair it with another protocol to make it safer, but StreamVPN doesn’t. You can use L2TP on Windows and iOS.
  • IKEv2 is one of the fastest protocols. It can hop from WiFi to a mobile network without losing the VPN connection (this is great for phones and tablets). It’s available for macOS and iOS.

I emailed StreamVPN about setting up the VPN on my iPhone manually using the L2TP protocol. This was their response:

A screenshot from my email exchange with StreamVPN's customer support where they gave me instructions on how to set up the L2TP protocol on iPhoneThe representative’s instructions were concise and clear

Overall, I’d recommend using OpenVPN whenever possible. It’s open source code makes it the safest protocol since it’s constantly being updated by users from around the world.

Privacy — Vague Privacy Policy Makes It Untrustworthy

StreamVPN is based in the jurisdiction of Hong Kong with strict data laws, and it isn’t a part of the 5/9/14 Eyes Alliances. According to StreamVPN, it won’t sell or divulge your personal details to third parties without your consent, or without the law requiring it to do so.

However, Hong Kong is an administrative region of China, and their complicated relationship makes me wonder if I can trust StreamVPN's privacy policies. Perhaps, it won’t be long before Hong Kong implements mainland Chinese surveillance laws.

There’s no information in StreamVPN's Privacy Policy about the information that the VPN collects. However, its website records your name, phone number, email address, website usage data, and any details you provide when filling in contact forms. So, I recommend you check out a VPN with a clear no-logs policy that’s been verified.

Torrenting — Only 1 Server Location Supports Torrenting

StreamVPN's Netherlands servers support torrenting. In its Acceptable Use Policy (AUP), StreamVPN states that distributing or retaining any materials protected by copyright will result in the provider suspending or terminating your account.

Please note that the team and I don’t encourage users to take part in any illegal activities. For your own safety, always check the laws in your country before deciding to torrent. Because of its slow speeds and lack of servers that support P2P, StreamVPN isn’t a great choice for downloading files. My advice is to try one of the top VPNs for torrenting instead.

Does StreamVPN Work in China? In Some Regions

I contacted StreamVPN's customer support and they responded that the VPN doesn’t work in some regions of China without specifying which ones. They also recommended using Stealth Mode in China.

A screenshot of StreamVPNs response about using its services in ChinaStealth Mode scrambles your traffic, making it much harder to detect that a VPN is in use

Note that only government-approved VPNs are permitted in China, but the officials usually go after the VPN technology. No tourists have been penalized for using a VPN in China.

Simultaneous Device Connections — 5

StreamVPN supports up to 5 connections at a time with a single subscription. However, if you get the Sabai or DD-WRT routers, you can connect all your home devices simultaneously.

Installation & Apps

8.0

Device Compatibility — Works With the Major OSs

StreamVPN has native apps for Windows, Linux (Ubuntu), macOS, Android, iOS, and Amazon Fire TV. You can connect on a mobile/tablet using the Android and iOS app, and set up the VPN manually on Windows phones. However, there aren’t browser extensions for Chrome, Firefox, or Edge.

A screenshot of MEN's FAQ about the devices that it supportsYou can find the setup guides for all devices on StreamVPN's website

Additionally, you can configure StreamVPN on DD-WRT and Sabai Technology routers or buy one of its pre-configured VPN routers — Netgear Nighthawk, InvizBox 2, and Asus — with your subscription. Installing the VPN on your router means that any devices that connect to the WiFi will be protected — even if they don’t support VPNs normally. This means you can use it on Roku, Kodi, smart TVs, Apple TVs, PS4, Xbox One, and Nintendo Switch.

Setup & Installation — Quick and Straightforward

Starting a subscription is simple. Select a plan, provide your account details, choose the payment method, agree to StreamVPN's Privacy Policy and Terms & Conditions, and check out.

The entire process only takes a few minutes, after which you can install the VPN app. If you need help configuring the router or installing the apps, there are step-by-step tutorials on the website for each device.

You can also request one of their technical experts to install the service remotely via TeamViewer. They will contact you between 9am and 12am GMT on the same day.

Pricing

5.0
24 Months
$ 5.49 / month per month
12 Months
$ 6.79 / month per month
1 Month
$ 10.99 / month per month

StreamVPN offers 3 subscription plans, starting from $5.49/month for a long-term plan. Its prices are quite expensive — almost the same as some of the premium VPNs that offer a much better service. As is the case with most VPNs’ plans, StreamVPN's 1-month package costs more than the yearly subscriptions. So, the best value for your money would be to get a long-term plan.

StreamVPN guarantees safe payments. You can pay through Visa, MasterCard, Discover, and Maestro credit cards, or PayPal. Unfortunately, it doesn’t accept American Express credit cards or cryptocurrencies, such as Bitcoin.

A screenshot of the payment methods that StreamVPN supportsIt accepts the most popular credit cards and PayPal

StreamVPN does not offer a free trial, but there is a 30-day money-back guarantee. You can also cancel your subscription anytime.

Reliability & Support

7.0

StreamVPN delivers good customer service. On its website, there are thorough installation guides, a FAQ page, and a blog section that covers VPN-related posts. The only drawback is StreamVPN does not offer live chat or phone support.

To determine StreamVPN's level of responsiveness, I emailed them for assistance with setting up the VPN remotely, and they replied within 40 minutes. I contacted them a couple more times after that and concluded that their average response time is around 25 minutes.

A screenshot from my email exchange with StreamVPN's support team about setting up the service remotelyThe representative explained how to set up StreamVPN remotely

You can use the Help Desk (Help button) to send them a message if you can’t find what you’re looking for in the top results. The team will send an email confirming your ticket number. The Help Desk is available in 9 languages to support the 12 countries that StreamVPN covers and it isn’t the same as a live chat feature, so don’t expect real-time responses.

Compare StreamVPN With The Top Alternative VPNs

The Bottom Line

Final Verdict

StreamVPN doesn’t offer the most transparent privacy policy. It also comes with a limited server network that can affect your speeds. However, I give credit to the support team for their quick responsiveness and the free installation service they offer through TeamViewer.

StreamVPN offers strong, but basic security features — so taking everything into account, I can say that it is quite expensive and doesn’t justify its price. There are premium VPNs that you can get for the same amount which I’d recommend much more highly.

  • Unblocks Netflix UK, Hulu, and BBC iPlayer
  • Uses AES 256-bit encryption
  • Based in the safe jurisdiction of Hong Kong
  • Reliable email-based customer support
  • Pay with Visa, MasterCard, Discover, Maestro, or PayPal

FAQs On StreamVPN

Is StreamVPN safe?

Yes, it is. StreamVPN hails from Hong Kong which does not belong to the 5/9/14 Eyes Alliances. Also, StreamVPN implements the AES 256-bit encryption and lets you use the safest VPN protocol available: OpenVPN.

Can StreamVPN unblock Netflix?

StreamVPN's customer support team said that it unblocks Netflix UK and other countries/libraries without specifying which ones.

Will StreamVPN slow my speeds down?

StreamVPN will most likely slow your speeds down, as is the case with most VPNs. The provider suggests using the primary connection as default and switching to Stealth Mode when necessary because doing so affects speeds. Also, speeds vary depending on factors including server location and internet traffic. Considering that its server network is small, your speeds might be badly affected if you’re located far from the countries where it has servers.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 5
StreamVPN User Reviews (User reviews are not verified)
10.0
Based on 1 reviews in 1 languages
Write a Review on StreamVPN

Please rate VPN.

Daniya Gardener
Daniya Gardener
10/10
Amazing Service!

I have been watching my favorite channels through StreamVPN. I watch Netflix, hulu, ITV, etc, and it's seamless. Their support is also spotless. I had once an issue with connecting the VPN with my TV and I called the team. They helped me with a to z support.

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