VyprVPN Reviews 2019 - Why 4.4 Stars?

VyprVPN is a popular VPN service created by Switzerland-based Golden Frog. This VPN has worked hard to establish itself as a trusted provider and advocate of internet privacy.

The provider has also been taking steps to improve its reliability, security, and quality of service based on customer requests. However, does VyprVPN really make the cut?

Read on for a detailed review of VyprVPN’s features and performance:

Streaming - Does VyprVPN Work with Netflix?

If you’re buying a VPN to bypass geoblocks on popular streaming services like Netflix, VyprVPN is a great choice. The provider has been working on a big overhaul of their streaming service in an attempt to improve the VPN’s access to popular streaming sites in different parts of the world.

VyprVPN’s proprietary Chameleon technology prevents Deep Packet Inspection (DPI), which helps it escape geo-restrictions and VPN bans on popular streaming sites.

We were able to access US Netflix on multiple servers without a problem. VyprVPN also gave us excellent speeds on the US servers, which is perfect for HD streaming. The VPN was also able to successfully access other popular US streaming sites like Hulu and Amazon Prime.

VyprVPN’s UK server was able to access Netflix and BBC iPlayer during our tests.

With other server locations, we had mostly positive results, but also found room for improvement. The majority of countries we tested were able to access Netflix, but some popular locations like Germany were caught by the VPN ban. We also weren’t as impressed with the speeds we got on European servers.

However, VyprVPN is aware of the problem and has claimed to be taking steps to improve server speeds and access to popular streaming sites. We hope that we continue to see improvements in these areas.

VyprVPN Speeds

VyprVPN claims to offer “blazing fast speeds” on their network of 700+ servers in 60+ countries around the world. We ran our own speed tests with a starting speed of 70 Mbps.

We first used VyprVPN’s fast connect option to automatically connect to the fastest available server near our location. We got very impressive speeds of 50-60 Mbps.

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However, not all servers in our area gave us the same speeds. We only got 10-15 Mbps on the Canada server.

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Our speed tests in the UK and Germany both resulted in average speeds less than 15 Mbps.

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Overall, we were extremely impressed with VyprVPN’s US servers, but we found inconsistencies in server speeds throughout the network.

Is VyprVPN Good for Torrenting?

VyprVPN has never banned torrenting, but in the past it wasn’t strongly encouraged. However, some recent policy changes have made this VPN much more torrent-friendly.

The provider’s recent transition to a strict no-logs policy means that VyprVPN is now able to offer a much stronger claim of privacy and anonymity than in the past. With no usage or connection logs on record, VyprVPN is unable to provide any information in response to DMCA requests. We will discuss this policy change in more detail below.

Security - Is VyprVPN Safe?

VyprVPN protects your internet connection with secure AES 256-bit encryption. The VPN also offers additional protection with extra security features like an automatic kill switch and a NAT Firewall to block malware.

One of VyprVPN’s best features is its proprietary Chameleon technology. With VyprVPN, not only do you get a choice of OpenVPN, L2TP/IPsec, and PPTP protocols, but you can also select the unique Chameleon protocol.

This feature offers all the security benefits of OpenVPN, but also scrambles your metadata to prevent DPI, VPN blocking, and throttling.

We detected no leaks during our security tests, which is good news for VyprVPN’s protection.

Does VyprVPN Keep Logs?

Near the end of 2018, VyprVPN announced its transition to a strict no-logs policy based on customer feedback. However, the provider didn’t stop there. VyprVPN also hired independent cybersecurity company Leviathan Security to perform a thorough privacy audit.

The results of the audit confirmed that VyprVPN does not collect any Personally Identifiable Information (PII) through its VPN service. With this move for transparency, VyprVPN became the first publicly audited No Log VPN Provider.

In addition to this great privacy policy, VyprVPN is based outside the jurisdiction of the 5/9/14-Eyes Alliance in privacy-friendly Switzerland and also adheres to the Safe Harbour Privacy Principles to provide maximum transparency when it comes to customer data.

Does VyprVPN Work in China?

If you’re looking for a VPN that can give you access to the free web during a trip to China, VyprVPN is an excellent choice.

The VPN’s proprietary Chameleon technology provides all of OpenVPN’s security but also scrambles your metadata to prevent your VPN use from being identified. This protocol is great for bypassing restrictive censorship in China and other countries that don’t allow free access to the internet.

VyprVPN has also been working to improve their server reliability in this part of the world after some recent problems with their Hong Kong server. They have significantly improved the speed and reliability of many of their Asian servers.

Price and Value for Money

With VyprVPN, you can choose between basic and premium plans. Purchasing the premium plan is the only way to take advantage of Chameleon technology, one of VyprVPN’s best features.

The premium plan also allows two additional simultaneous device connections, for a total of five connections.

Both plans allow unlimited bandwidth and access to all server locations around the world. You can choose between a monthly and yearly subscription plan for either tier of the service.

VyprVPN also offers a 3-day free trial on all subscription plans. However, you have to provide payment information to take advantage of the free trial. VyprVPN doesn’t offer any refunds, so be sure to cancel your subscription before the trial ends if you don’t want to pay for a full subscription.

VyprVPN accepts three methods of payment: Credit Card, Alipay, and PayPal. There is no option for Bitcoin, so if you’re particularly concerned about maintaining your privacy, this could be a problem for you.

Is VyprVPN Compatible with my Device?

VyprVPN is compatible with all major platforms. The provider offers a generous number of dedicated apps, and there are also set up guides to manually configure the VPN on a variety of other platforms.

VyprVPN is fully compatible with the following devices:

  • Windows
  • MacOS
  • Android
  • iOS
  • Linux
  • QNAP
  • Blackphone
  • Smart TV
  • Anonabox
  • Tomato, DD-WRT, OpenWRT, and ASUSWRT routers
  • Boxee
  • Synology NAS
  • Blackberry

The VPN’s features are similar across platforms. You can connect up to three simultaneous devices with a basic plan, and five simultaneous devices with a premium subscription.

VyprVPN Customer Service

In the past, we have had complaints about VyprVPN’s lack of live chat service and slow response times. However, we were pleased with the improvements that VyprVPN has made to their customer service.

You can now contact support through an email request form or their 24/7 live chat service. We had positive experiences with the VyprVPN customer support team on both platforms. Our email request through the website was answered within 20 minutes, and we got a response from the live chat service within several minutes. Both methods are responsive, polite, and helpful.

The VyprVPN website also provides some great resources to help with common issues. You can find an FAQ page, troubleshooting guides, set up tutorials, and some general information about VPNs and online privacy.

User Experience

The VyprVPN native MacOS app is simple to install and straightforward to use. When you open the app for the first time, a window appears that walks you through each of the settings and helps you decide what choice is best for your needs. You can also choose to skip the set up process if you want to get started right away.

The app’s main screen displays a graph of your data upload and download speeds at the top. Below this, there is a simple interface that allows you to toggle settings on or off.

Options include the ability to autoconnect when you connect to untrusted wifi, an automatic kill switch, and advanced malware protection.

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At the bottom is a large connect button that is blue when you are disconnected, yellow while you are in the process of connecting, and red while you are actively connected. Pressing this button will automatically connect you to your most recent server location.

You can also click on the location icon to the right of the connect button to manually select your server from a list of locations. There is also an option to quickly connect to the fastest available server.

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One convenient feature is the way that the server location list displays a measure of connection speed for each location, so you know what servers will give you better speeds. A smaller ping means faster speeds.

The VyprVPN interface is user-friendly and set up in a way to provide easy access to important features.

Conclusion

It’s clear that VyprVPN is a great VPN provider that is committed to constantly improving their quality of service. We were impressed with the recent changes that the provider has made to their performance, privacy policy, and customer service.

After these recent changes, we can now recommend VyprVPN for anyone looking for online privacy, torrenting support, and the ability to bypass censorship and streaming geo-restrictions.

However, there is still room for improvement. We would like to see more consistent fast speeds across servers, anonymous payment options, and a money-back guarantee on subscriptions.

Features Details
Number of countries with servers 65
Number of servers 700
Number of IP addresses 20000
Does VPN keep logs? Partially
Does VPN include a kill switch? Yes
Number of devices per license 5
Ease of Use 4.6 / 5.0

VyprVPN is easy to set up no matter what device you’re using. The provider offers dedicated apps for a number of platforms, including Windows, Mac, Android, iOS, Smart TVs, and routers. There are also setup tutorials available for many other popular platforms.

The installation process is straightforward. When you first open VyprVPN’s MacOS app, a brief tutorial appears that walks you through the settings and helps you set up the VPN to match your preferences.

The main app interface displays your connection status, important settings like whether the kill switch is enabled, and a graph of your current upload and download speeds. The kill switch is turned off by default.

Clicking Connect will direct you to your most recent server location. You can also click the location button on the bottom right to manually select your server location or auto connect to the fastest available server.

Pricing 4.0 / 5.0
2-Year Plan
$4.17 /month
1-Year Plan
$5.00 /month
Monthly Plan
$12.95/month

VyprVPN has two tiers to its VPN service. Both the basic and premium plans come with unlimited bandwidth and access to all server locations. The premium plan allows two additional simultaneous connections per subscription and also includes advanced features like their proprietary Chameleon technology.

With both the basic and premium service you can choose between monthly and yearly subscription plans. You can also take advantage of a 3-day free trial to try out either plan.

However, be aware that you will need to provide payment information to use the free trial, and VyprVPN does not offer any refunds. Make sure to cancel your subscription before the trial ends if you don’t want to be charged.

You can pay for VyprVPN using a credit card, PayPal, or Alipay. Bitcoin and other anonymous payment methods are not currently accepted.

Reliability & Support 4.7 / 5.0

There are several ways to reach out to VyprVPN’s customer support if you run into any problems. You can use the website’s 24/7 live chat feature or submit an email request form through the support section of the website.

We were pleased to see that VyprVPN has made some recent improvements to the quality of their customer support. With both contact methods, we found VyprVPN’s customer support team to be fast, responsive, and helpful.

The Bottom Line
With their Chameleon technology and strong commitment to privacy, Vypr has a lot to offer.

VyprVPN is a really easy-to-use VPN with a ton of attractive features for users of all experience levels. This is a great VPN for travel to China, streaming US Netflix, and torrenting.

Recent updates to VyprVPN’s privacy policy have improved the VPN’s ability to provide privacy and anonymity. However, we would like to see speeds more consistent across servers.

  • Apps for all major platforms
  • Fast speeds with 700+ servers in over 70 locations
  • Bypasses the great firewall of China
  • Unblocks US Netflix
  • Unlimited bandwidth and server switching
  • Up to five simultaneous connections
  • 3-day free trial
  • Get started with VyprVPN now
Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 5
VPN Plans: www.vyprvpn.com
Watch the short video review and tutorial below of VyprVPN
VyprVPN User Reviews
4.1
Gorilla Monkey
May 8, 2019
  •  3
They do keep logs!

Fast and reliable connection. Good support with quick response times. Good documentation and FAQs. But they do forward cease and desist letters so they do keep logs. When challenged their answer was "We do not keep logs. Only your IP address, which server you connected to, the start and the end times of your connection". They did not rat me out to my ISP as stated by some other people. They however made me sign a form that I would cease my activities immediately. I left because I felt cheated and because their answer to my challenge gave me the impression that I was not only being lied to, but also treated like someone who is intellectually challenged.


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Did you know? We approve all user reviews. Companies can't pay to include or exclude any.

    Ly
    •  1
    Really shady VPN when it comes to money. Horrible customer support.

    First, I have to mention the VPN service itself is okay. It usually works okay, has lots of servers to choose from and is relatively stable. It's worth nothing however that if you use Vypr from China, there has been a lot of downtime lately (late 2018 to early 2019), sometimes up to 3 weeks at a time. Now, my big complaint is that they seem to have really shady business practices with paying customers. I first registered with VyprVPN in 2014 with what they called at the time a PRO account, paying $99.99/year for the service. In 2017, the PRO service was discontinued and replaced with what they call the PREMIUM service, costing $80/year. Problem is, they never informed me or other customers by email about this so, if you didn't personally change from PRO to Premium in account settings, you would still be paying $99.99 yearly for their $80 Premium service, which I did until today. When I contacted their customer service about this, all they could manage to say was that it wasn't their responsibility to change their customer's payment plan and that they could do nothing about the extra money I had been paying them for the last 2 years. So, for the last 2 years, I paid VyprVPN either $19.99 or $39.98 extra that I didn't have to pay (depending on when in 2017 they switched from PRO to Premium). Might not seem like a lot but when you consider that they probably have thousands + customers and that I'm unlikely to be the only one with this problem...Terrible service!


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      Anonymous
      •  1
      All Chinese people Never Use VyprVPN

      I threw my money. This is not a VPN. Your network will completely get locked I used Cameleon which is their cutting edge mode. But it is also the same. In China, they didn't find any technical way to resolve the blocking. Thanks


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