We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
Advertising Disclosure

vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

VyprVPN Review 2024 — Secure, but Is It Worth the Price?

Our Score: 9.0/10
Ranked 11th out of 202 VPNs
Matthew Amos Updated on 25th June 2024 Fact-checked by Anneke van Aswegen Senior Editor

VyprVPN has been one of the best providers in the game for years. But, its parent company, Golden Frog, was recently purchased by a US entity. With VyprVPN no longer under Swiss jurisdiction, is it still one of the leading providers?

After extensive testing, I still rank VyprVPN as a top choice. Even though it’s owned by a US company, it has a proven privacy policy that shows it doesn’t log or share your data. Plus, it’s just as impressive regarding safety, torrenting, and its intuitive design. With that said, it’s not the cheapest VPN, and it lowered our speed more than expected in a few tests.

Try VyprVPN Risk-Free >>

Short on Time? Here Are My Key Findings

Pros

Cons

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VyprVPN Features — 2024 Update

9.0
💸 Price 3 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 700+
💻 Number of devices per license 5
🛡 Kill switch Yes
🗺 Based in country United States
🛠 Support 24/7 Live Chat Support
📥 Supports torrenting No

Streaming — Great Playback With Every Major Streaming Service

9.2

My global teammates and I had a great experience streaming with VyprVPN. It worked for all of our local platforms and only required a small amount of troubleshooting. We were always able to safely watch the platforms available where we live.

While you could hypothetically use a service like VyprVPN to access content unavailable in your region, please be aware this will likely cause copyright infringement. My colleagues and I only connected to servers in our respective countries during our tests.

Important. My teammates and I are strongly against breaking copyright laws. VyprVPN follows a strict no-logging policy, so it won’t view your online activities. That means you’re responsible for how you use it. We urge you to please utilize your VPN within the law and to never break the T&Cs of the streaming platforms you use.

Works With: Netflix, Amazon Prime Video, Max, Crunchyroll, YouTube, Hulu, Disney+, & BBC iPlayer

I could safely view my full US Netflix library while connected to VyprVPN.

Screenshot of Netflix player streaming Avatar: The Last Airbender while connected to VyprVPN's Austin server It started in full HD right away and there was no buffering

However, my teammates in Canada and Australia could only securely watch Netflix Originals. This is a version of the site that only has content Netflix owns, so you miss out on region-specific movies and shows.

Screenshot of Max player streaming Selena + Restaurant while connected to VyprVPN's Austin server The VPN did disconnect and auto reconnect briefly though

Unfortunately, I had to test several servers before I could watch Amazon Prime Video securely from the United States. But, my colleague in the UK could use her local server to watch the platform immediately once she switched from Firefox to Chrome. Similarly, BBC iPlayer only worked with Chrome as well.

Finally, I could stream on Hulu and Disney+ in great quality once I used the Chameleon protocol. During my tests from the US, I had tried switching browsers and using different American cities. However, I kept getting error messages or ending up with the dreaded endless loading screen on Disney+. Luckily, VyprVPN’s proprietary protocol let me watch it safely.

In the end, VyprVPN is a good option for streaming. However, a few VPNs make secure local streaming less effort.

Speed — Inconsistent Results on Some Servers

6.4

VyprVPN dropped our speeds more than average. The WireGuard protocol gave us the best speeds, so that’s what we used for our chart. However, it still dropped our rates much more than we expected.

My teammate and I tested various worldwide servers but only to assess their speeds. As stated above, we are firmly against copyright infringements. We ask that you only stream while connected to servers within your respective country.

Screenshot of a speed chart showing rates on various VyprVPN servers We lost 38% on nearby servers and 56% on distant ones

The top VPNs drop your speeds by 10-20% on nearby servers, and VyprVPN was much slower on average. It was quite slow on distant servers too, with us losing up to 77% of our download rates on far off locations.

Screenshot of Ookla speed tests done with no VPN connected and while connected to VyprVPN's Spain serverSpeeds are usually much faster less than 2,000km away

Some of these slow speeds could be blamed on crowded servers. Unfortunately, VyprVPN doesn’t list its server load (a measure of how full they are). If you really need fast speeds for all your high-bandwidth activities, I recommend you try one of the fastest VPNs around in this list.

Gaming — Excellent With Nearby Servers

9.8

VyprVPN allowed me to play games online without lag. You want your ping to be around 85ms or below to get instant responses to your commands while playing online. I performed my first test with the closest server to me, but I had good results with several other nearby locations.

Screenshot of Steam player running The Binding of Isaac while connected to VyprVPN's Austin server I had immediate responses to my inputs on a variety of games

However, it may not work as well if you can’t find a nearby server (around 5,000km away or less). The sad truth is I’ve never tested a VPN that doesn’t drastically increase ping rates on distant servers. Unfortunately, VyprVPN doesn’t have the largest server network, which is one of the only reasons why it’s not perfect for everyone in this category.

Server Network — Few Servers, but Spread Worldwide

8.6

Although VyprVPN's network is smaller with 700 servers, it covers 70 locations around the world, which is great for using essential services (like your online bank) while traveling. I tested dozens of country servers and never had any connection issues.

VyprVPN operates both physical and virtual servers. Virtual locations are simulated servers that are in a different country than the one listed. On the plus side, this can be more secure than having a physical server in a country with known security risks such as Cambodia.

Many customers have stated that VyprVPN servers connect them to the wrong location. I encountered this myself with the Pakistan server. I told support it gave me an American IP, and they said they were aware of the issue. They claim it’s rare, and that it’ll be fixed soon. However, I recommend you perform a leak test before streaming just to avoid copyright infringements.

Unfortunately, VyprVPN doesn’t offer RAM-only servers. These give you extra security because they’re wiped each time they’re turned off. However, it runs its own zero-knowledge DNS servers, so this wasn’t a big downside for me (more on that later).

VyprVPN also owns its entire server network. I always appreciate it when VPNs own their servers because it gets rid of the middleman which could potentially compromise your privacy.

Screenshot of VyprVPN's server network within the Windows app It used to be displayed to the right of each location

The only big downside of VyprVPN’s network is that you can’t choose city-level locations in many countries (only in the US and Australia). It also doesn’t offer dedicated/static IP addresses. So, while the servers perform well, there are a few things VyprVPN could do to improve its network.

Security — Robust Security Features Make VyprVPN Safe

9.8

VyprVPN’s security is top-class. Powerful encryption and custom features like its Chameleon protocol keep your online activity protected from snoops and hackers. It also offers a service called VyprVPN Cloud, which helps you encrypt connections on cloud networks (primarily useful for businesses). This is in addition to standard features like public WiFi protection.

Industry-Leading Encryption

VyprVPN is very secure because it uses best-in-class AES-256 bit encryption. This is the same military-grade encryption used by the US government to secure state secrets. The strength of this encryption lies in the fact that the number of possible keys is so large that it’s practically impossible to crack.

It also uses Perfect Forward Secrecy to generate a unique encryption key every time you connect to a server. So, even if an old key was ever unlocked, you’d still be safe with a brand new one.

Passes All Leak Test Results

VyprVPN offers the same DNS and IP leak protection as other top-tier VPNs. With ipleak.net, I tested servers in many countries, each passing its DNS and IP leak tests. It also protected me from IPv4, IPv6, and WebRTC leaks.

Screenshot of a leak test done on ipleak.net while connected to VyprVPN's New Zealand server It passed all of my tests with servers in 17 countries

Even during the test where my IP didn’t match my server, my actual location was never revealed. As mentioned above, many people have run across a strange error where servers give them an IP in a different country than the one listed. Thankfully, this won’t affect your safety.

Private DNS Servers

VyprVPN operates its own DNS servers, a unique security benefit compared to other services which rent 3rd party servers. While connected to VyprVPN, it runs all your requests through VyprDNS. This gives you an extra layer of protection. What’s more, this feature is automatically enabled across VyprVPN’s whole network.

Versatile Protocols, Including the Custom Chameleon Protocol

One of VyprVPN’s best features is its proprietary protocol. Chameleon offers all the security benefits of OpenVPN, but also scrambles your metadata to prevent DPI, VPN blocking, and throttling. This means Chameleon is great for restrictive networks, like schools and public libraries. Here’s a quick rundown of the other protocols VyprVPN offers:

  • WireGuard. This protocol prioritizes security while optimizing for speed. During my tests, this was by far the fastest protocol.
  • IKEv2. This protocol is a great choice for mobile networks since it can quickly reestablish connections.
  • OpenVPN. This protocol is a good all-arounder optimized for security and firewall evasion. It’s the safest protocol since it’s open-source, so it’s constantly being checked for vulnerabilities by people around the world.

Kill Switch

VyprVPN has a kill switch, but it’s not automatic. I had to enable the kill switch in the app's “customize” tab. As this is a key feature that makes sure you’re never online with an unencrypted connection, this annoyed me. For most of the VPNs I test, the kill switch feature is enabled by default.

Split Tunneling

VyprVPN’s split tunneling feature (Connection Per App) lets you choose which apps bypass the VPN. This is useful if you use services like online banking, and need a local connection to gain access.

It’s important to note all apps are set to “Use VPN” by default in VyprVPN’s settings to prioritize security. This can be a little annoying if you only want 1 app or site to be encrypted. Another downside to this feature is that it’s only available on the Mac app.

Privacy — Your Private Information Remains Confidential

9.6

VyprVPN is a trustworthy service. It follows an independently verified no-logs policy. It also owns all of its own servers, so you don’t have to worry about any middlemen handling your data.

Does VyprVPN Keep Logs? No

VyprVPN maintains a strict no-logs policy. It guarantees on its website that your data will never be sold to third parties. It doesn’t record your IP address, how often you connect, timestamps, or any of your online activities.

VyprVPN mentions in its privacy policy that they may retain personal data associated with your account “only for as long as is necessary…” However, this only refers to the information you give them to sign up. If you want even more privacy, you can create an account with a new email address.

Was VyprVPN Audited? Yes

In 2018, VyprVPN hired independent security auditor Leviathan Security to verify its no-logs policy. The audit initially identified areas where VyprVPN was potentially exposing users’ information, such as the kill switch, which was inadvertently storing user IP addresses. The report confirms that VyprVPN immediately fixed every issue.

Despite the no-logs policy being proven, this audit was conducted years ago. I would prefer if VyprVPN conducted annual audits like some other top-class VPNs. However, Leviathan Security is a reputable firm. Plus, VyprVPN has had no controversies in the years since its audit. So, I still trust its privacy claims.

Based in the US

VyprVPN is currently owned by a Texas-based, US company called Certida. The United States is a member of the 5-Eyes Alliance, a group of countries that have agreed to share intelligence on their citizens. Thankfully, VyprVPN’s no logging policy means they’d have nothing to share if anyone ever made that request.

Does VyprVPN Work in China? No

Support staff stated that there have been issues using VyprVPN in China.

Screenshot of a conversation with a VyprVPN live agent where they state they can't guarantee it will work in China They did seem confident that it would work again eventually

The Chinese government has banned many VPNs, but there have been no publicly-reported cases of them going after the individuals who use them. We don’t condone any illegal activities and urge you to read up on the local laws before using a VPN.

If you choose to utilize a VPN in the country, you can read this list of VPNs that have been proven to work in China.

Torrenting — A Good Choice For P2P

9.6

VyprVPN is safe, private, and quick enough to be excellent for torrenting. I could download copyright-free files from BitTorrent on VyprVPN’s servers in the UK, the US, Thailand, and Australia.

For example, I downloaded a 700MB file on several servers, and it only took a few minutes. With nearby servers, there was only a few seconds' difference in download speed compared to my base connection. While VyprVPN doesn’t offer port forwarding or specialized torrenting servers, it doesn’t really matter when the performance is this great.

While torrenting is legal in most countries, downloading copyrighted content isn't. I recommend you only torrenting files in the public domain, so you don't break any laws.

Installation & Apps

9.2

Installation & Apps — Great Compatibility With Mac, Android, iOS and more

VyprVPN’s desktop and mobile apps are easy-to-use. All apps have a modern and intuitive interface. It also never took long to navigate its menus and find the feature I needed.

Screenshot of the VyprVPN Windows app showing how to access the settings menuThe other tabs take you to the homepage and server list

Mobile apps can be found on the Apple and Google Play stores; every other app can be downloaded from its website. Installation and setup are fast and straightforward on most devices, though I found setting it up on my router a little trickier.

Setup & Installation

Setting up VyprVPN is simple. It took me less than 5 minutes to subscribe, download, install, and connect. What's more, this was the same across multiple devices, including Windows, Android, iOS, and Mac.

Screenshot of VyprVPN's download page for the Windows app For mobile devices, you'll need to download it from your store

One thing I love about VyprVPN is its simple interface, which is the same across all devices. For example, the main screen lets you easily choose from a drop-down list of servers and connect. To be fair, for VPN veterans, the user-friendly interface may lack customization options.

Device Compatibility

VyprVPN is compatible with every major operating system, including Mac, iOS, Windows, Android, Linux, and routers. The only thing it’s missing are browser extensions although these are usually far inferior to a complete application. I tested all its apps across various devices, and this is what I found.

Desktop — Apps for Windows, Mac, and Linux

The desktop app for VyprVPN is basically the same for Windows and Mac. It has three simple screens. From the “Connections” screen, you can choose a server and connect. The “Servers” screen shows a list of servers, along with their current ping.

The third screen lets you customize most of VyprVPN’s features. The interface is simple and clear, so it’s easy to set up the kill switch, public WiFi protection, and the automatic reconnect option. Unfortunately, you can only use split tunneling on the Mac apps. But, I appreciate that that’s the only major difference between these 2 apps.

Linux

VyprVPN offers manual configuration for Linux for Ubuntu and Mint. I was able to set up the CLI in under 5 minutes. However, I prefer when VPNs offer a native app for Linux, especially with a GUI. For example, Private Internet Access gives you a full app on Linux with a graphical interface. Another disappointing aspect of VyprVPN on Linux is that you can’t use the WireGuard protocol.

Android and iPhone (iOS)

The VyprVPN app for Android and iPhone are nearly identical to the desktop apps, so it’s easy to switch between mobile devices.

Unfortunately, the Android app doesn’t support the IKEv2 protocol. However, it does have WireGuard. The iOS app lets you use every protocol, but you miss out on the kill switch. So, the Android app is definitely better although neither one gets to use split tunneling either.

Apps for Amazon Fire TVs, Android TVs & Nvidia Shield

The VyprVPN app is compatible with Amazon Fire TV 2 and above (and Fire TV Sticks). You can download the app from the Amazon App store, or you can also sideload it. I downloaded it in less than 3 minutes, and it was as easy to set up as any Amazon TV app.

As long as you're running on Android 5 or above, you can also download the app to your Android TV through the Play Store. You can subscribe via that store, or log in to the app if you subscribed via VyprVPN’s website. It’s nice that it supports these popular smart TVs, but it’s not that easy to hook up any others, as you’ll see below.

Router Compatibility

I configured VyprVPN for my router which runs the Tomato firmware using the instructions on VyprVPN’s website. Connecting my router lets me use VyprVPN with my PS5, XBox Series X, and Nintendo Switch. You can also set it up on DD-WRT, Asus-WRT, or Open-WRT routers.

The setup took me over 30 minutes, and it was pretty technical. So, I wouldn’t recommend configuring the VPN on your router unless you’re comfortable setting up systems.

VyprVPN doesn’t currently have any dedicated apps for routers, but I hope they add some in the future. It would also be nice if it added Smart DNS to let you connect game consoles and unsupported smart TVs more easily.

Simultaneous Device Connections — Up to 5

You can connect up to 5 devices with VyprVPN simultaneously. I decided to test this out by streaming YouTube on my Mac, iPhone, iPad, Android Phone, and Amazon Fire TV. I even connected every device to the same local server, and there was still no additional buffering or load times.

Pricing

7.6
24 Months
$ 3 / month per month
12 Months
$ 5 / month per month
1 Month
$ 10 / month per month

Pricing — Fair but Could Be Cheaper

I found VyprVPN a little expensive, especially when some competing VPN’s are cheaper and offer more servers and extra features.

However, VyprVPN’s long-term plan offers much better value for the money. I asked the support staff, and they confirmed there are no feature differences in either tier. So, the longest plan gives you solid value for what you pay, but there are a few better options at that price point.

It also has a 30-day money-back guarantee, so you can get a full refund if you’re not satisfied. Unfortunately, it doesn’t come with a free trial period on desktop. However, you can get a 3-day trial if you subscribe on mobile. Since that wasn’t long enough for my tests, I decided to try out its money-back policy to see if it’s trustworthy.

Screenshot of live chat with VyprVPN support staff where they approved my refund request I only had to confirm my payment method and give a reason

VyprVPN accepts most forms of payment, including PayPal and payments via the Apple and Google Play stores. It also accepts Visa, MasterCard, UnionPay, Discover, and American Express credit cards. Unfortunately, you can’t pay with crypto to stay completely anonymous.

Reliability & Support

9.8

Reliability and Support — Fast and Friendly With Great Answers

VyprVPN’s customer support is excellent. I contacted them with several different requests, and they always responded instantly. I’m relieved I didn’t have to wait around for several minutes like with some other VPNs.

In one interaction, I asked about why some servers were connecting users to the wrong IPs. I was impressed that they took the time to let me know why they understood my concern. They also reassured me that it was being fixed, and that it wouldn’t impact the safety of my information. I also appreciated that they answered my question first, before offering links.

One downside is that the 24/7 chat is only available in English. Fortunately, VyprVPN’s website, including support content, can be accessed in other languages like Chinese, French, Spanish, Dutch, Portuguese, Turkish, and German.

Screenshot of a live chat conversation with a VyprVPN agent where they verify it owns all its servers I liked that they usually had links with additional info

VyprVPN’s FAQ section on its website is also extensive. You can type questions into the search bar on the Support page. In 90% of my cases, a page with answers already existed.

Compare VyprVPN With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.6
Our Score: 9.5
Editor's Note: Transparency and impartiality are important to us when bringing you our best selection of VPNs. Some of the industry-leading products on our list, including Intego, Private Internet Access, CyberGhost, and ExpressVPN are owned by Kape Technologies, our parent company. The VPNs we choose are derived from a thorough testing process.

The Bottom Line

Final Verdict — A Safe VPN With Good Compatibility Across Devices

VyprVPN remains an excellent choice. Despite its new ownership, it still offers some of the best privacy and security features. Its latest app redesign is just as eye-catching and easy to navigate as the last one. It’s also no slouch when it comes to gaming and torrenting.

Like all providers, it does have a few negatives. Its speeds were slower than in our previous tests. You can also find a few other top VPNs that offer more value with slightly lower prices.

Overall, I recommend VyprVPN to anyone looking for a no-frills VPN with great privacy features and strong security.

cntMJIAotdY
  • Low ping rates for online gaming
  • Fast download speeds while torrenting
  • Proprietary Chameleon protocol
  • Independently owned DNS network
  • Supports all major operating systems
  • Top-class customer support

FAQs on VyprVPN

Is VyprVPN safe?

Yes, VyprVPN is very safe. The service’s security and privacy credentials have been verified by an independent audit. VyprVPN also uses the same AES 256-bit encryption that the US government uses to protect its information. What’s more, I was impressed by VyprVPN’s suite of security functions like the Chameleon Protocol and VyprDNS which further bolster security.

Is VyprVPN owned by a US company?

Yes, VyprVPN is now owned by a company based in Texas called Certida. This does place the VPN under the jurisdiction of a country within the 5-Eyes Alliance. These governments have agreed to share their citizen’s information, which seems alarming. However, VyprVPN follows a proven no logging policy, that makes it explicit they’ll never have anything to share if requested.

Is VyprVPN free?

No, VyprVPN is not free. However, you can get a free 3-day trial when you purchase through its mobile apps. It also has a 30-day money-back guarantee. I requested a refund to make sure its refund policy is trustworthy. I only had to answer a few questions, and I had the money back in less than a week.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 5
VPN Plans: vyprvpn.com
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
VyprVPN User Reviews (User reviews are not verified)
8.0
Based on 315 reviews in 29 languages

Write a Review on VyprVPN

Please rate VPN.

All Speed Streaming Security Сustomer service
David Troy
David Troy
6/10
I don't have time to...

The company behind VyprVPN, Goldenfrog claims to have taken steps to improve its reliability, security, and quality of service. I'm not sure when they said this, however, in 2022, reliability and QoS are going downhill quickly. I've been using Vypr for over a year with the software installed and executing on each PC. Everything worked relatively well until about three months ago when I began experiencing frequent and intermittent connectivity issues. Thinking that my 10-year-old router might be the cause, I installed a new TPLink router with all the latest technology After many hours of side-by-side testing with two computers on the same LAN, I have observed that a PC with the VPN turned off had 100% connectivity while a PC using Vypr had the issues. I have adjusted Vypr to use various protocols and TAP adaptors with no success in improving the QoS. As such, I'm convinced that my PCs and LAN are operating as they should. Further, from the beginning, I configured Vypr to always connect to a server in Canada. Every time I boot my PC I use "whatismyip.com" to make sure that the PC is operating through the Vypr. About half the time it connects to a server in the USA and yet the software says that it is connected to Canada. I use a couple of business online services with geolocation services that require a Canada connection so I also know when Vypr connects to the USA when I am blocked from logging in to one of the business services. IT's really annoying when the software says it's connected to Canada and yet it is not. The biggest annoyance is that I now find I have to check my external IP every time I boot a device. Why should I have to do this? I've used other VPNs and they just worked all the time. I never had to keep checking them to make sure they are working correctly. I've also done security testing to make sure there are no IP or DNS leaks or any other issues and it appears that Vypr lives up to its reputation of being secure. If the service would operate consistently so that I don't have to always check it or disconnect and reconnect to force a Canada server, I could give Vypr 5 stars. Overall it's not a bad service, however, if the QoS continues to degrade, I may be forced to go back to one of the other VPNs that I've used. I don't have time to "handhold" VyprVPN.

WD Armstrong
WD Armstrong
6/10
Tech support not much help when PC app failed

I've been using VyprVPN for a year. For the most part, I'm pleased with it. Internet speed loss because of the VPN overhead is typically no more than 10%. I'm OK with that. I can connect to any of the global servers quite easily. While I like using the Chameleon protocol, what they don't tell you is that it does not work in all countries. Canada is one where Chameleon is not supported. I'm not sure what that is but in my mind that smacks of misleading advertising when they promote their own security protocol and don't tell you there are restrictions. After three months of service, the installed app stopped working after a Windows update. After 4 days of no service, I contacted tech support. They suggested there was a problem with my PC. Yeah, right. It was a year-old powerhouse Dell with all kinds of security. My PC was fine. Then they said I should reinstall. I had already done that 4 times but to humor them, I did it again. No joy. I asked if they had a detailed manual process to eliminate all traces of Vypr before another install and they didn't know what I was talking about. Sheesh, when I was a tech at HP, we had a process to totally eliminate all traces of HP software and had to do it because the HP engineers did a terrible job on the uninstall application. I digress. At that point, I was told that they had no other complaints after the Windows update and that I'd have to setup Vypr manually and launch it manually each time I booted the PC. I was greatly annoyed at this "cop-out", but did it as I had wasted too much time already. For four months I restarted the software manually. Then one day I decided to uninstall and do a detailed cleaning of my system then reinstall. Voila! It worked again! Of course, there had been a few more Windows updates in those months. My conclusion is that the tech support knew there was an issue but did not want to admit it so I was inconvenienced for a few months. At least the software auto starts again. My three stars reflect the less than impressive tech support.

Harry
Harry
6/10
Issues with Outlook Outgoing email.

Been a VyperVPN user for multiple years(5-6 years), but the last 1 to 3 months, While connected to ANY US or international servers Outlook is unable to send an outbound email. ERROR is RBL restriction: Blacklisted by internal Reputation service (there follow multiple IP addresses listed, right now the IP is 290.160.113.43. But there have been several other IPs listed. I have worked with Tech support to resolve it but all suggestions have failed. One tech suggested changing my ISP, ??? It has only affected OUTGOING. incoming is good. One tech said, "Yeah, we know about the blacklist, and are working on it. 2 days later it was working, only to fail the same day with the same error. As soon as I disconnect my VPN it sends without ANY issue.

About the Author

Matthew is a writer and editor for VPNMentor with a proven track record of providing in-depth analysis of the most highly regarded VPNs, including ExpressVPN and CyberGhost. His unparalleled expertise has enabled him to consistently deliver cutting-edge insights on the most sought-after (and newest) VPN services.

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