Windscribe VPN Review & Test (2019) - Too "Cheap" To Be Secure?

Windscribe offers good value for your money. This Canada-based VPN allows practically everything you want in a VPN: torrenting, Netflix, and anonymous web surfacing.

Compared to other VPNs that have servers in more countries, Windscribe doesn’t have the largest network, but it does the job, providing anonymity and bypassing geo-restrictions in most countries, including the great firewall of China.

And with affordable packages and a free version, it won’t break the bank.

The Basics

Windscribe offers apps for all major platforms, along with router installation guides. They also sell pre-configured routers if you don’t want to go through the entire installation process.

For both the free and paid versions, you can connect multiple devices simultaneously, making Windscribe a great value.

Windscribe uses IKEv2 as the default protocol, because it offers higher speeds, but when that fails, it switches to OpenVPN automatically. Windscribe also offers IPv6 connectivity and AES-256-bit cipher firewalled at the client side; plus all DNS requests go through the tunnel, giving you complete leak protection.

Apart from the VPN features, Windscribe also has several add-ons.

For example, they offer an ad-blocker, which removes trackers from social media sites; Cruise Control, which automatically picks the best location for you; and Split Personality tool, which changes the user agent of your browser to bypass browser fingerprinting.

In addition, the Windscribe desktop app also lets you create a secure hotspot and proxy gateway. These are features that are not necessary for the majority of VPN users, but they're still fun to have.

You can watch the video below for a quick review. Or jump to 01:50 to see a quick tutorial of Windscribe.

Is Windscribe Safe?

Windscribe is very transparent about what information they store about the customers. While they promise not to store any logs that can identify users (no identifying logs), they do store when you last used VPN as well as the total amount of bandwidth used in a 30 day period to enforce free tier limitations and prevent abuse. They also use the strongest encryption available, AES-256 cipher with SHA512 auth and a 4096-bit RSA key to ensure full-on security.

However, due to the fact that they are located in Canada, which is one of the 5-Eyes Countries, they may be subject to stricter governmental and data retention laws. With this in mind we can conclude that Windscribe is a safe VPN service to use but only until a point. If you are deeply concerned about your online privacy and would like to opt for a zero-logs policy, then Windscribe is a little lacking in this field.

It used to be that the only way to contact Windscribe was through their ticketing system (which took anywhere from a few hours to a couple of days to get a reply). Now, however, you can talk to their chatbot, Garry, that can answer most support requests. If the user has a more technical question, the query is transferred to a live chat team.  

The live chat team isn't available 24/7, but there is certainly an improvement from what Windscribe's customer support used to be.

Windscribe is a solid free VPN

One of the biggest perks about Windscribe is that it has a free version.

Although you can't get all of the features on the free version (US Netflix is only available to those with the Pro version), there is still a lot you can do. 

The free package allows 10GB of data per month and offers unlimited connections. While 10GB  is the equivalent of streaming a movie or two, you can tweet about Windscribe or use their cryptominer to earn more free data.

However, servers are limited to only 11 countries. With too many users on the same servers, your connection could potentially be slowed, so if you want high speeds, try the paid version.

The Pro version will get you all of the extras

Windscribe offers three types of paid packages – monthly, yearly, and biennial (two years). 

With the Pro version, you get over 55 countries to connect to. You also get access to US Netflix (on their Windflix server), and speeds are generally faster.

When you buy the service, you only have three days to request a refund (which you'll get within 30-days of the request). It's not a lot of time, but considering you can test it out on the free version, this is somewhat reasonable. 

You can also try the Pro version by asking Garry the Chatbot to upgrade you for 24 hours.

In a nutshell, Windscribe offers users most of what they want in a VPN – tight security and, with the paid version, lightning speeds. You’ll be able to stream Netflix and surf the web anonymously on as many devices as you like.

For a paid VPN, Windscribe offers a lot, but it still doesn't offer the type of customer support and number of servers as ExpressVPN or NordVPN.

As for a free VPN, you're getting a lot with Windscribe, especially since it comes with 10GB of data per month. But, like with any free VPN, there are pluses and minuses to each one. You can compare it to other free alternatives and see what others have to offer.

Features Details
Number of countries with servers 55
Number of servers 300
Number of IP addresses 10
Does VPN keep logs? No
Does VPN include a kill switch? Yes
Number of devices per license Unlimited
Ease of Use 4.2 / 5.0

Windscribe has apps for Windows, Mac, Linux, iOS, and Android, and has extensions for Chrome, Firefox, and Opera. If you want to live stream videos on your TV, it can be installed on Amazon Fire TV, NVidia Shield, and Kodi.

Installing Windscribe is really easy. You can also configure it to your DD-WRT or Tomato router by following their step-by-step guide. And if you’re not sure if a VPN can be installed on your router, you can purchase a pre-configured router from their website.

Protocol settings are set up automatically, but they can be changed once the app runs.

Pricing 4.3 / 5.0
Build A Plan
$0.00 /month
Monthly Plan
$9.00 /month
Yearly Plan
$4.08/month

Payments can be made using a number of methods, including credit cards, PayPal, and Bitcoin.

Once purchased, you have three days to request a refund. We suggest you try out the free version first before deciding to purchase the paid version.

Reliability & Support 4.3 / 5.0

Windscribe has an FAQ page, forum, and guides on their website. Additionally, you can contact their Chatbot, Garry, for immediate assistance.

Windscribe's live customer support is not stellar, but their humor almost makes up for it.

The Bottom Line
Tight security and high speeds – especially if you go with the paid version

Privacy features abound with Windscribe, such as a kill-switch, ad-blocker, and anti-social features, so for those looking to stay away from prying eyes, Windscribe is a good choice.

Windscribe also has excellent speed, can bypass Netflix's VPN block, and has a free version, so you have nothing to lose by trying them.

They keep improving their service, but if you want a bigger list of countries to choose from, then we recommend these.

  • Apps for all major platforms
  • Generate and manage secure links from your browser
  • Free account gives 10GB and access to 11 countries
  • Winfdlix for US and UK Netflix
  • Firewall for leak protection
  • Get started with Windscribe VPN now
Money Back Guarantee (Days): 3
Mobile app:
Number of devices per license: Unlimited
Watch the short video review and tutorial below of Windscribe VPN
Windscribe VPN User Reviews
4.1
James
Jun 17, 2019
  •  1
Unreliable, won't work with

Constantly disconnects and re-connects. Was told (rudely) by windscribe it can only be my software, firewall or antivirus. To run it I must remove all my software, firewalls and antivirus. I have a very standards windows 10 install, use windows 10 firewall and defender and run standard productivity software. No special or weird network affecting software. So I can either have Windsribe (which I've had nothing but bad experiences with) or windows + software and another more reliable VPN. Don't use if you have software or use firewalls.


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    Billy M.
    Jun 15, 2019
    •  1
    They are insane... actually he is.

    This "company" run by 2 people i think and one of them is Yegor Sak who has multiple personalities to do at the awfully support. Anyway i got band because i broke the rule of the traffic data in a month. I wish VPNMentor in the features allow us to post screenshot because i have one with the usage of last month before got banned and was 430gb at the end of the month.


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      Declan Yates
      Jun 13, 2019
      •  1
      No.. just NO!!!

      I got it only for the work where i actually can bypass their restrictions so i can listen music from my web browser and premium account spotify music i enjoy. So used their chrome addon. The first 15 days was OK... after 20 almost days spotify signing me out of my account and locking it, i received an email saying for unusual activity and had to change my password... i said OK it is a glitch. After 5 days logging in to spotify always from the same country that is and the current i live... it doesn't allow me to log in again saying wrong password, i didn't got email this time. I requested to change my password and sent me a link to do this and i did it and logged in successfully. After 10 days it happens the same and i finally contact the spotify support at Spotify Cares and told them what is going on, they replied me that they will reset my account and do a check and then i will have to retrieve my playlists back from my account. They did it i got the control back and retrieved my playlists. They asked me if i use VPN and i said yes at my work. They told me that they don't suggest the usage of VPN but it is not out of the terms so i can use it. Asked me witch on i use and i said Windscribe, in less than 40' i got response telling me that thousands of people using this service to login and all have the same IP addresses and they blacklisted them and encourage me to not use it. I bought from another company a VPN, i am not sure if i can say who they are but they offer the same and is at top 5 here vpnmentor. And for 4 months now the issues are gone... it tested and validated with service telling me my IP,it was renewed automatically without interrupts and compromising me almost every 30'. So i cancelled my windscribe that was one of the worst services i ever used, even from the free ones.


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