Superb

I am using Hideme since last 2.5 years. In my view its one of the best VPN service provider. Their service and customer support both are very fast. Never faced any kind of serious issue and if it happened, it was resolved within 24 hours. Rates are also very economical in return of the value.

Awesome Experience

User-friendly interface. Excellent speed test performance. Hundreds of servers around the globe. Allows BitTorrenting. Automatic IP address cycling. Kill switch. I like the flexibility of the service and the options that are offered.

Beautiful service

This VPN service is the one of best and strongly secure. PIA give you new experience in network because you can do more without any controle from your ISP and others users in your network. I recommend this service because their policy is strictly no logs and when i use this service for five years i never been compromised during browsing .

Doesn't Offer Free American Server

There is no way to try this product without a free American server. Clearly, the developers decided to take a gun and shoot themselves in the foot here. Wouldn't recommend to anyone. I did try the trial through the Canadian server and even then speeds were slow. There are plenty of other products that offer free American servers, and I definitely recommend trialling a VPN before paying anything to the developers. A clear let down.

Extremely poor treatment of customers

Completely useless! They are far more interested in taking your money than being there to support you when their quite epileptic service begins to play up and interrupt the flow of whatever you are doing online. Also they only present you with an opportunity to chat when you indicate a wish to terminate the service. As said above, they do not really even warrant the minimum one star!

PIA robs computers of their speed while the VPN is turned on.

I found out too late!! Here are my issues. Private Internet Access is "popular" because people are unaware and don't know until they've bought and it's too late. After purchasing this VPN (don't purchase this one) I installed on two computers and was told how to increase speed. Afterwards Charter raised their speed to 200 MB. Below are the results of my speed after the increase. I gave Private Internet Access my results and they are refusing to answer my questions and concerns (no response to 2 emails). Needless to say I will not renew. Charter raised internet speed to 200 and I get 200+ while not connected to this VPN. 1st Computer (windows 8.1). The following are my speeds (with adjustments) while connected to VPN and used the 2nd test which was usually a point or two lower or higher upd - auto 86.7 - 7.6 upd - 1194 87.6 - 7.5 upd - 8080 86.8 - 7.7 upd - 9201 85.1 - 7.7 upd - 53 76.0 - 7.2 tcp - 443 38.0 - 5.1 tcp - 110 48.0 - 5.6 tcp - 80 48.3 - 5.8 Why should it take 112.4 from my highest, which I will use, 87.6? I badly need help with this. 2nd Computer (windows 7 professional) Charter raised internet speed to 200 and I get 193.7+ while not connected to VPN. The following are my speeds (with adjustments) while connected to VPN and used the 2nd test which was usually a point or two lower or higher: upd - auto 39.8 - 4.9 upd - 1194 38.0 - 4.7 upd - 8080 37.2 - 4.7 upd - 9201 46.8 - 6.1 upd - 53 37.7- 4.8 tcp - 443 42.8 - 1.6 tcp - 110 44.0 - 1.7 tcp - 80 42.9 - 1.7