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AirVPN Review 2023 — Keep This in Mind Before Buying

Author Image Benjamin Lee
Benjamin Lee | Updated on 15th December 2022 Junior Editor

Founded in 2010, AirVPN started as a passion project for a group of individuals dedicated to internet privacy and net neutrality. It offers a large selection of 7 subscription plans, which makes it seem like it would be a good value for money. So, I was curious to test it out and see how it works with some of the popular streaming platforms like Netflix, Amazon Prime Video, Hulu, Disney+, and others.

It offers a generous server network of 246 servers located in 22 countries. Additionally, you can choose to secure your connection with either the OpenVPN (Open SSL provides AES 256-bit encryption) or WireGuard protocol.

Unfortunately, I wasn’t able to properly test AirVPN because when I scanned its Windows client for viruses, it was flagged for malware.

And while AirVPN’s privacy policy states that there is no data logging, you need to keep in mind that the service is based in Italy, a member of the 14 Eyes Alliance.

So, if you’re looking for a VPN that’s fast, reliable, and safe, then you should check out our list of the best VPNs available in 2023.

Try AirVPN Now

Short on Time? Here Are My Key Findings

AirVPN Features — Updated in February 2023

💸 Price 2.93 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 246+
💻 Number of devices per license 5
🛡 Kill switch Yes
🗺 Based in country Italy
🛠 Support Via email
📥 Supports torrenting Yes

Streaming — Uncertain

Unfortunately, I was not able to properly test AirVPN’s streaming capabilities as my VirusTotal test showed that its Windows client contained malware.

So, instead, I sent an email to its customer service asking them if AirVPN works with streaming sites like Netflix, Amazon Prime Video, Disney+, BBC iPlayer, HBO Max, and Hulu. Unfortunately, I did not receive a reply from AirVPN’s customer service team, even after 3 working days.

Screenshot of an email sent by the writer to AirVPN's customer service team asking which streaming services workSince they didn’t reply, I had to do some research about its streaming capabilities on AirVPN’s forum

Unblocks: None

Because I didn’t hear back from support, I decided to check out its official forum. From the customers’ posts and the staff’s replies, I found out that AirVPN doesn’t unblock any of the platforms mentioned above.

Blocked By: Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, and HBO Max

On the forum I found a couple of posts that said AirVPN doesn’t unblock Netflix anymore.

Even the forum’s moderator agrees that AirVPN is unreliable when it comes to unblocking Netflix.

Screenshot from AirVPN's forum which shows that the service probably does not work for NetflixThe forum moderator implies that AirVPN is inconsistent for streaming Netflix

So, instead, take a look at these VPNs that can reliably unblock Netflix.

The same is also true for BBC iPlayer as many users have complained that AirVPN can’t unblock the platform. Its staff on the official forums have mentioned that AirVPN’s UK-based IP addresses are blocked by BBC iPlayer. Also, they say that Hulu blocks all of its servers.

A screenshot showing AirVPN's staff saying that it doesn't work with BBC iPlayer and HuluThe staff confirmed this on AirVPN’s official forum

There are also posts that AirVPN cannot unblock other streaming sites like Amazon Prime Video, Disney+, and HBO Max.

A screenshot showing forum posts from AirVPN users saying that it can't unblock Amazon Prime Video, Disney+, and HBO MaxAirVPN users have complained that they couldn’t access many platforms with the VPN on

AirVPN doesn’t have streaming-optimized servers, so it’s no surprise that it has a hard time bypassing the platforms’ geoblocks.

You can also rely on the “Blocked websites” posts on AirVPN’s official forums that list down all sites that have blocked AirVPN’s servers.

Try AirVPN Today

Speeds — Unlimited

As I couldn't install AirVPN’s Eddie client for Windows, it was impossible to test AirVPN's speeds properly.

So instead, I gathered information from AirVPN’s website and forums for a more definite set of answers.

AirVPN promises unlimited maximum speeds, but this is dependent on the server’s current load. You need only 5 Mbps for HD streaming and VPNs usually drop down your speeds by 20% or more (depending on the VPN). So, if your base speeds aren't extremely low, you should be able to have a good streaming quality with AirVPN (if you manage to unblock any platforms).

However, it guarantees that you will have a minimum bandwidth of 4 Mbps for downloads and uploads with no traffic or time limits.

A screenshot from AirVPN's FAQs stating that it promises unlimited speeds with no traffic limitsIn its FAQs, there’s brief information about AirVPN’s speed

Try Out AirVPN’s Speeds

Are AirVPN’s Speeds Fast Enough for Gaming? Yes

From my research, it looks like AirVPN’s speeds should be fast enough for gaming.

I visited AirVPN’s official forums for more information, and I found that it unlocks VoIP features such as voice chat and does not increase ping by too much.

Screenshot from AirVPN's official forum talking about gaming features that the VPN can unlockSome users say that they’ve used AirVPN for gaming and it worked fine for them

Important: While most forum members have praised the service as a gaming VPN, it should also be noted that your latency is also dependent on the proximity of the server that you are connected to. Thus, the further away from the server, the higher your latency becomes.

But if you’re a hardcore gamer who wants to play fast-paced games, then check out our list of fast gaming VPNs.

Try AirVPN For Gaming

Server Network — Decent Size

Compared to its competitors, AirVPN has a moderately-sized server network of 246 servers spread out across 22 countries, from Austria to Japan and from Spain to Singapore.

The Netherlands has the highest number of servers at 68, closely followed by the US and Canada, with 37 and 33 servers, respectively.

From the locations shown, it’s also evident that AirVPN primarily targets users located in Europe and the US, with servers available in most major cities.

Country (City)
Austria (Vienna) Netherlands (Alblasserdam)
Belgium (Brussels) New Zealand (Auckland)
Bulgaria (Sofia) Norway (Oslo)
Brazil (São Paulo) Romania (Bucharest)
Canada (Montreal, Toronto, and Vancouver) Serbia (Belgrade)
Czech Republic (Prague) Singapore (Singapore)
Estonia (Tallinn) Spain (Barcelona and Madrid)
Germany (Frankfurt and Munich) Sweden (Stockholm and Uppsala)
Ireland (Dublin) Switzerland (Zürich)
Japan (Tokyo) Ukraine (Kyiv)
Latvia (Riga) UK (London and Manchester)
US (Atlanta, Chicago, Dallas, Fremont, Jacksonville, Los Angeles, Miami, New York City, Pennsylvania (state), and Phoenix)

Support for users in Asia is limited with only 16 servers split between Singapore and Japan. Before July 2020, there were several Hong Kong-based servers, but these were taken down due to legal issues in China.Unfortunately, the same doesn’t apply to South American users who only have 2 Brazil-based servers, while there are no servers in the Middle East or Africa.

A screenshot showing AirVPN's staff announcement on the official forum that its Hong Kong servers have been taken downThe staff confirmed this on AirVPN’s official forums

Given its smaller server network, you may face slowdowns during peak demand periods. Fortunately, I saw that AirVPN has a server status page that lets you view current server loads. I also liked the server issues log that provides you with an up-to-date report of any problems, the name of the affected server, and the duration. A list of past issues is also available.

A screenshot of AirVPN's server list and pending server issues from its websiteI found this useful because it helps you choose the least crowded server near you

AirVPN’s servers are named after stars in the solar system, which gets confusing as they all have exotic-sounding names.

As I wasn’t able to access AirVPN’s app, I am unsure whether there are search or filter options. These options can help you easily find servers without having to scroll through the whole server list.

And if you don’t have access to AirVPN’s native client you can use the OpenVPN Config Generator to automatically generate OpenVPN configuration files for your chosen OS, server, and location.

A screenshot of AirVPN's OpenVPN config generator from the websiteThe OpenVPN configuration generator can be found on AirVPN’s website

Also, I took a look at AirVPN’s FAQs to see how many IP addresses are offered per server and I found that it offers 4 entry-IPv4 and 4 entry-IPv6 addresses for each server.

Try Out AirVPN’s Servers

Security — Questionable

AirVPN has a good list of security features, but the Windows installer was flagged for malware during my VirusTotal tests, meaning that the VPN is far from secure.

Before installing the Windows client, I performed a scan using VirusTotal and was disappointed that the installer file contained the 'BScope.Trojan.Sabsik.FL' virus.

This type of malware works by taking over a victim's computer and making it unusable; in some cases, the victim then has no choice but to pay a ransom.

Screenshot of VirusTotal scan showing that the Windows Eddie client is infected with a TrojanThis was the reason why I couldn’t install its Eddie Windows app

I found that other users have also complained about AirVPN’s Windows client being flagged for viruses and malware.

But the answer given by AirVPN’s staff on the company’s official forums was dismissive and even a bit condescending.

Screenshot from AirVPN's official forums showing that other users have also found malware on the Windows Eddie client installerOther users on AirVPN’s official forum also reported that they encountered alerts for malware

On the bright side, AirVPN offers one of the most secure protocols — OpenVPN, and doesn't support older and less secure ones such as PPTP, L2TP, SSTP, and IPsec.

While AirVPN is not available with IKEv2, there is support for WireGuard on all OSs. Also, its staff have included instructions on how to use WireGuard with or without the Eddie client on the forum.

A screenshot of an official announcement from AirVPN's staff on the official forums stating that WireGuard is available as a beta featureYou can find these instructions on AirVPN’s forum

As for encryption, AirVPN makes use of:

  • 4096-bit DH and RSA keys
  • AES or GCM encryption with 256-bit keys
  • CHACHA20 and POLY1305 ciphers (WireGuard)

These are some of the most secure encryption protocols in the world, such as AES with 256-bit keys, which is widely acknowledged as the gold standard for VPNs.

AirVPN provides additional security with perfect forward secrecy which prevents hackers or the authorities from gaining access to your past data.

Also, it supports OpenVPN over SSH, OpenVPN over SSL, and OpenVPN over Tor. That way, you can rest assured that your data is kept safe at all times.

In terms of connection protocols, AirVPN supports all of the following TCP/UDP protocols: 53 TCP/UDP, 80 TCP/UDP, and 443 TCP/UDP.

A screenshot from AirVPN's homepage showing the level of encryption it offers along with the protocols and perfect forward secrecyAirVPN safeguards your data with strong encryption and good security protocols

You’ll be pleased to know that all of AirVPN’s servers have their own DNS servers and you can create custom servers with OpenNIC or Namecoin. This adds another layer of security to your data.

I was also impressed to see that the service allows multi-hopping. This feature allows you to hide your exit IP address by connecting to multiple servers, making it much more difficult to track you.

As I couldn’t properly test AirVPN’s DNS leak security, I sent AirVPN’s customer support team an email asking about DNS leaks and if they offered stealth servers, along with split tunneling.

A screenshot of my email exchange with AirVPN's staff about stealth servers and split tunnelingThis half-reply indicates that AirVPN doesn’t have stealth servers

AirVPN’s reply was rather vague when it came to stealth servers, but they did mention that the service offers DNS servers within the virtual network and split tunneling.

Split tunneling lets you choose what traffic (IPs) you would like to go through the VPN tunnel and what traffic to go outside the VPN tunnel (i.e., through your ISP’s servers). This is useful if you don’t need to secure all your traffic with the VPN allowing you to encrypt some data without having to sacrifice speeds for other traffic, like streaming.

AirVPN also comes with a kill switch called Network Lock — a feature that blocks all outgoing IPv4/IPv6 communications if you are suddenly disconnected from the VPN.

If it wasn’t for the malware, I would be happy with the security AirVPN offers since it provides many beneficial features.

Try AirVPN Now

Privacy — Vague No-logs Policy

Data logging can be used to track your internet activity and determine your identity. So, it’s good to see that AirVPN clearly states that it does not keep activity logs of that kind.

A screenshot from AirVPN's FAQs stating that it doesn't collect user data, including IP addressesIt only collects non-identifiable user data to improve its services, which you can request to be deleted

To be extra sure since there’s no audit to prove this policy, I also sent an email to the AirVPN team to determine what data exactly is logged to maintain the service. Unfortunately, my queries went unanswered.

And while AirVPN states that you have a right to request for your data to be deleted, the unresponsive customer support team leaves much to be desired. It would’ve been much better if its privacy policy listed all the technical data AirVPN collects, but unfortunately, it’s pretty vague.

On the plus side, it’s good to see that AirVPN doesn’t require you to use an actual email address when you’re signing up, which helps you to avoid leaving a digital trail.

A screenshot from AirVPN's website stating that you don't need to use a real email address to sign up for its servicesNote that if you don’t use a real email address, you won’t be able to change your account’s password

All of this is well and good, but there are several things that you should be aware of. While your data may be protected under the EU GDPR, AirVPN is owned by AirVPN di Paolo Brini, an Italian company.

And as Italy is a member of the 14 Eyes Alliance, AirVPN could be forced by the authorities to hand over information about its users to the government, if needed.

Screenshot from AirVPN's terms of service page which indicates that the service falls under the EU's jurisdictionIts headquarters are in Italy, which is a member of the 14 Eyes Alliance

Protect Your Privacy With AirVPN

Torrenting — Suitable Features

As the virus test showed that AirVPN’s Windows client contained malware, I wasn’t able to install it on my PC.

So instead, I took a look at the list of features offered by AirVPN to see if the service can be used for torrenting.

Let’s start with the good…

First of all, AirVPN’s FAQ clearly states that P2P protocols are supported, which means that torrenting is possible. Further supporting this is the fact that port forwarding (up to 20 ports simultaneously) is also available, meaning that you can configure your connection to speed up your downloads.

A screenshot from AirVPN's FAQs stating that it supports P2PAirVPN’s FAQ page on P2P protocols and instructions on how to forward your ports

Additionally, there are no speed limits imposed on users, meaning that you can probably torrent at speeds similar to the ones when using a local server.

And if you’re worried about data privacy, AirVPN’s Network Lock ensures that your data will be kept private.

And now, for the bad…

As AirVPN is headquartered in Italy, a country that is a member of the 14 Eyes Alliance, there is a risk that the company may be forced to share your data with other member countries.

And while AirVPN claims that it does not log any data, this cannot be confirmed without a cybersecurity audit.

vpnMentor does not condone illegal torrenting or file-sharing of copyrighted materials.

If you choose to download torrents, check your country’s regulations and ensure that you are not downloading copyrighted material.

Start Torrenting With AirVPN

Does AirVPN Work in China? Most Likely Not

I sent an email to AirVPN’s customer service team to check if the VPN works in China, but they did not reply.

On the bright side, AirVPN’s staff have included a guide for Android and iOS users to manually set up their devices to use AirVPN in China by using the TCP protocol and connecting to port 443.

According to AirVPN’s staff, the Android Eddie client has been updated to automatically configure separate entry and exit IP addresses.

A screenshot from AirVPN's forum where the staff explain how to manually configure your Android or iOS device to work in ChinaYou can find guides on how to set up Android and iOS on AirVPN’s official forum

Also, if you’re in a country with strict internet censorship like Russia, Turkey, or Iran, AirVPN’s Tor over VPN, OpenVPN, and SSH/SSL protocols are designed to circumvent any internet restrictions.

Until recently, AirVPN had several servers based in Hong Kong, but it withdrew them after new regulations in China came into effect.

Note: Only government–approved VPNs are permitted in China. However, no tourists have been penalized for using a non-government-approved VPN there. They usually go after the VPN technology, not the people using the VPNs.

Simultaneous Device Connections — Allowed

AirVPN supports a maximum of 5 simultaneous connections on all plans. This makes AirVPN a good choice for anyone looking to get their money's worth.

AirVPN is also available for routers, thus allowing you to connect all your home devices at once.

Try AirVPN Today

Installation & Apps


Device Compatibility — Supports the Major OSs

AirVPN’s native app is known as Eddie and it is available on Windows 7, 8, and 10 (Vista and XP are not recommended), macOS, Linux (including Raspberry Pi), Android (phones and tablets), Amazon Fire TV, and Fire TV Stick.

However, the client is not available for iOS (iPhones and iPads) and Chrome OS users. Instead, you will have to set up AirVPN manually using a third-party client i.e. OpenVPN.

AirVPN also works with DD-WRT, Tomato, AsusWRT, and pfSense routers, but there is no native app available, so you will have to set it up manually. Fortunately, there are brand-specific guides available on AirVPN’s official forums to help you along the way.

If you have a PlayStation, Xbox, or Nintendo console, you can connect to AirVPN via router or a shared connection from a device running AirVPN. The same also applies to smart TVs like Apple TV, and streaming devices like Roku and Chromecast.

Unfortunately, AirVPN doesn’t offer browser plug-ins, so you won’t be able to use it on Google Chrome or Mozilla Firefox.

Setup & Installation — Straightforward for Most Devices

AirVPN is easy to use and install for PC users and Android devices but complicated for iOS.

Windows (7, 8, and 10), Linux users, and macOS users have to:

  1. Click on the “Download” button on AirVPN’s homepage.
  2. Then, you’ll be prompted to choose your OS.
  3. Once you’ve chosen your OS, you will be asked to “Choose your flavor”.
  4. Click on the big “Download” button, and the installer will start downloading automatically.
  5. Click on the installer file at the bottom left side to install Eddie.
A screenshot giving instructions on how to download AirVPN's app for your chosen OSAirVPN is supported on Windows, Linux, and macOS

If you want to run AirVPN on your Android device, then you just need to:

  1. Visit the Google Play Store.
  2. Search for AirVPN.
  3. Click “Install” on the "Eddie - AirVPN official OpenVPN GUI".
  4. Launch the app up, and connect to a server.
Screenshots showing how to install and open AirVPN's Android appInstalling AirVPN on Android takes 2 clicks

And if you want to set up AirVPN on your router or iOS devices, like the iPhone or iPad, you’ll have to do it manually.

While AirVPN does have in-depth guides to do this on their forum, it isn’t worth the extra effort.

So, if you want a VPN for iOS that you don’t have to configure manually, there are plenty of other options to choose from.

Try AirVPN Today


Three Years
$ 2.93 / month per month
One Year
$ 4.34 / month per month
One Month
$ 7.45 / month per month

In terms of pricing, AirVPN is an affordable VPN service.

All of AirVPN's plans offer the same features, with the only difference being the active subscription period.

Its prices start for a long-term plan start at $2.93/month. You can also get short-term plans if you want to use it for a shorter period, but yearly ones are always a better value.

According to AirVPN’s team, you can sign up for a free trial by raising a ticket from your account. I followed the instructions to request a free trial but did not receive a reply.

A screenshot from AirVPN's FAQs explaining how to get a free trialIn the FAQ section, AirVPN gives instructions on how to apply for a free trial

AirVPN offers you the right to a full refund as long as the request is made within 30 business days of your subscription payment.

In terms of payment methods, AirVPN accepts PayPal, Visa, MasterCard, American Express, GiroPay, and iDeal.

Cryptocurrencies like Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dash, Doge, and Monero are also accepted.

Screenshot from AirVPN's official page showing the payment methods it supporsAirVPN supports mainstream and crypto payments

Sign Up For AirVPN

Reliability & Support


AirVPN provides support via email, a ticketing system, FAQs, and the official AirVPN forum.

Emails are sent directly to AirVPN’s help desk while the ticketing system requires you to fill in an online form. You can also look for answers in the FAQ section or the official forum.

The customer service team is mediocre at best. Some of my emails went unanswered, where others received a reply in less than 24 hours.

But it somewhat makes up for this with an active forum and a helpful, knowledgeable community.

Also, note that all communications, FAQs, and forum posts are in English only.

Try AirVPN Today

Compare AirVPN With The Top Alternative VPNs

The Bottom Line

Final Verdict

Unfortunately, I cannot recommend using AirVPN.

First of all, my tests showed that AirVPN’s Windows installer contains malware, which is a major security risk.

Also, users and staff have reported on its forum that the service cannot be used to bypass geo-restrictions of streaming services.

While AirVPN has flexible plans, torrent-friendly features, and unlimited speeds, its security issues are a dealbreaker.

  • Affordable prices and flexible plans
  • Supports OpenVPN and WireGuard
  • Compatible with most mainstream devices
  • FAQs are easy to understand and comprehensive
  • No-logs policy
  • Allows Tor over VPN connections
  • Unlimited speeds

Try AirVPN Today

FAQs on AirVPN

Is AirVPN safe?

No, AirVPN isn’t really safe. While AirVPN has a good set of security features and cutting-edge encryption, the fact that my virus scan showed the Windows client contains malware is a serious problem.

Can AirVPN unblock Netflix?

Most likely not. When I contacted AirVPN’s customer service, they did not confirm whether the service could bypass Netflix’s geo-restrictions. Also, information gathered from AirVPN’s forums indicated that the VPN service cannot unblock Netflix.

Will AirVPN slow my speeds down?

Yes, it probably will. VPNs, in general, tend to slow down the internet, so you can expect AirVPN to do the same. However, it’s good to see that AirVPN offers unlimited speeds and a guaranteed minimum bandwidth.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 5
VPN Plans: www.airvpn.org
AirVPN User Reviews (User reviews are not verified)
Based on 42 reviews in 6 languages
Write a Review on AirVPN

Please rate VPN.

Nov 23, 2022
I am AirVpn cusomers since 2015, and on my gear works remarkably well

I am working in the biggest country in Asia since 2006. I constantly use AirVpn on my MacBook Pro since 2015, and on my iPhone - iPad. I never had an issue, of any kind, with it, and I was quite amazed to read the article above. Lately, it is very difficult to get it properly run on iPhone and iPad, but this is more the result of this country where I live in restrictions than the vpn in itself. While in Hong Kong was still working fine, but as soon as I crossed the border troubles started. I will tweak that as soon as I will be out again. In the rest of the world, I never had issues. So I do not give the 5th star just because of my at present troubles using it on my iPhone and iPad. For the rest, I will stick with it.

Very bad performance

AirVPN is by far the slowest VPN I have ever used. Whichever protocol and/or server I have used, it didn't make any difference. My internet speed decreased by over 90%, download speed as well as upload speed. When you take a look at the AirVPN forum, you will notice loads of users are experiencing the same issue, for which AirVPN obviously has no solutions.

Reliable and secure global VPN

Just signed up for 2 more years with AirVPN. Yes, there are other higher-rated services, but AirVPN always works perfectly and is reasonably priced. I run it on Windows, Linux, and OSX, which does limit the contenders. The main usage is secure browsing when traveling and file transfer. I like that it uses OpenVPN and also that it is NOT at the top of the list. OpenVPN is very secure and with a lower rating is unlikely to be a hacking / DOS/government target. I could go on about great AirVPN is, but really, it would be like telling you how much I like my water or electricity utility. It just works and I don't think about it more than once every two years when I need to renew my subscription.

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