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vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

Mullvad VPN Review 2024: Safe, Secure... Worth the Price?

Our Score: 8.1/10
Ranked 32nd out of 306 VPNs
Ren Sayer Published on 26th January 2024 Senior Writer

Mullvad VPN has been popular among privacy buffs for some time now, but I’ve always wondered about its other features. Does it offer good value for your money? To find out, I tested its mobile and desktop apps and did some thorough research on its features.

From this, it’s clear that Mullvad VPN offers more than privacy and has strong security features — it isn’t far behind the premium VPNs. What really surprised me was its security features and speeds, which have undergone some big improvements. However, it still falls short on its streaming abilities as it still struggles to unblock a lot of streaming sites.

If you’re not big on streaming and don’t mind basic customer service, I’d highly recommend Mullvad VPN. You can check out all of its features with the promise of a refund, should it not work out. If that is the case, there are a number of other VPNs you can choose from as well.

Try Mullvad VPN Risk-Free >>

Short on Time? Here Are My Key Findings

Pros

Cons

Mullvad VPN Features — 2024 Update

7.0
💸 Price 5.53 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 885+
💻 Number of devices per license 5
🛡 Kill switch Yes
🗺 Based in country Sweden
📥 Supports torrenting Yes

Streaming — Only Good for Unblocking Netflix

Mullvad unblocks US Netflix with ease, as well as Netflix libraries in other countries. However, it couldn’t unblock other streaming sites like Amazon Prime Video, Hulu, and Disney+.

Unblocked: Netflix and HBO Max

Mullvad can unblock Netflix from anywhere. I began my streaming tests by connecting to a Mullvad server in Los Angeles (US-LAX-010), and even though it took me about 25 seconds to connect to the server, I watched my favorite Netflix shows in HD.

After that, I tested its US servers in Chicago (US-CHI-009), New York (US-NYC-102), Dallas (US-DAL-102), and Salt Lake City (US-SLC-104), and I unblocked Netflix every time.

Screenshot showing Mullvad VPN unblocking US NetflixWatching Netflix with Mullvad is easy

Next, I tried to unblock Netflix libraries in other countries. I connected to Mullvad servers in Australia (AU-SYD-002), Brazil (BR_SAO-001), Japan (JP-TYO-002), France (FR-PAR-003), and Germany (DE-FRA-003) for good measure. I once again unblocked Netflix without any hassle.

Apart from Netflix, the only other major streaming site I unblocked was HBO Max. For this one, I connected to the VPN’s US servers in New York (US-NYC-102) and Los Angeles (US-LAX-008). Again, I could watch HD shows without any lag.

Blocked By: Amazon Prime Video, Hulu, Disney+, ESPN+, BBC iPlayer, NOW TV, ITV Hub, and All 4

Unfortunately, Mullvad can’t unblock popular streaming sites like Amazon Prime Video, Disney+, Hulu, ESPN+, and BBC iPlayer. While I could log into Amazon Prime Video successfully, I kept getting this error message when clicking the play button:

“Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again."

This happened on 4 of the US servers I tested (New York, Los Angeles, Salt Lake City, and Seattle), so it’s safe to say that Amazon Prime Video doesn’t work. I also tried to unblock Hulu, Disney+, ESPN+, ITV Hub, YouTube TV, All 4, and Plex, but I had similar problems yet again.

I then tried the VPN’s UK servers to see if it could unblock British platforms like BBC iPlayer and NOW TV, but I was disappointed again. Mullvad servers in London and Manchester could not beat these blocks.

Overall, Mullvad is a solid choice for unblocking Netflix, but not much else. Streaming isn’t something that it openly advertises, so this shouldn’t come as a surprise. If you're looking for a VPN for streaming, there are many better options — some of which even offer servers optimized for specific streaming platforms.

Speeds — Fast and Consistent

Mullvad offers fast speeds across a range of short and long-distance servers. Its speeds were right up there with the premium VPNs, which really surprised me. Even though it slowed down a little on its long-distance servers, it was still fast enough to stream, torrent, and game. It’s expected for speed to drop on long-distance servers because your data has to travel further.

Using Ookla’s speed test tool, I measured my speeds based on the following factors:

  • Download speed — How long it takes to download files to your computer.
  • Upload speed — How quickly you can upload files and data, such as photos and videos.
  • Ping — A website’s response time after you’ve clicked on its link. In short, it’s the reaction time of your connection.

Local Speeds

To set a baseline, I tested the speeds of my local connection in Singapore without using a VPN. These were my readings:

Ping (ms) 7
Download (Mbps) 10.24
Upload (Mbps) 1.31

Then, I connected to Mullvad’s server in Singapore (SG-SIN-203) using the WireGuard protocol because it's generally faster than OpenVPN. My results were as follows:

Ping (ms) 31
Download (Mbps) 10.05 (2% decrease)
Upload (Mbps) 1.31 (same)

Even though the results differed on paper, none of my usual online activities were affected, and I didn’t notice anything different between the non-VPN and VPN connection when web browsing or streaming.

Long-Distance Speeds

Graph showing speeds on 10 servers using Mullvad VPNI was really happy that even on servers tens of thousands of kilometers away, my speeds didn't drop significantly.

I connected to Mullvad servers in the US and UK for my long-distance tests, two of the most common worldwide server locations. I also connected to some other destinations, as per the graph above.

As expected, my speeds dropped a bit because of the long distance. The good news was that it was hardly noticeable. Here were my results for the US and UK:

US (US-LAX-201)

Ping (ms) 202
Download (Mbps) 9.23 (8% decrease)
Upload (Mbps) 1.14 (13% decrease)

UK (GB-LON-005)

Ping (ms) 195
Download (Mbps) 9.92 (11% decrease)
Upload (Mbps) 1.01 (14% decrease)

While I could still stream my favorite shows without issues, I noticed that it took longer to download pages on both servers. Even though the difference wasn’t massive, it was slightly inconvenient, especially when I waited for Netflix to download. But once it started streaming, there wasn’t any lag at all.

Mullvad’s speeds across long-distance servers were fairly consistent, except for a couple of locations. This level of consistency in speeds is usually only found in top-tier VPNs, so I was rather surprised. But if you crave a VPN with faster and more reliable speeds, then there are plenty available.

Are Mullvad’s Speeds Fast Enough for Gaming? Yes, Speeds Are Smooth on Most Servers

It’s possible to play without any interruptions on most of Mullvad’s servers. By connecting to Mullvad VPN when you’re gaming, you can bypass ISP throttling to improve your speeds and obtain expansion packs from other countries.

I tested several Mullvad servers worldwide while playing Brawlhalla online, and most of them were reliable. Out of the 5 countries I tried, I only experienced lag on 2 of them. These were the servers in Spain and Brazil, which were both over 10,000 km away from my location. The further you are from the server you’re using, the slower your speeds will be.

Graphic showing online game on Mullvad VPN's Brazil serverGaming on Mullvad’s servers in Brazil and Spain wasn’t smooth

I spent the most time playing Brawlhalla on the US and UK servers. Even though they were over 10,000 km from my actual location, I still played without any lag for a solid 30 minutes.

From my results, it’s clear that playing on international Mullvad servers has mixed results, but most servers are fast enough for lag-free gaming. But if you're after for a more reliable VPN for gaming, then you can find one here.

Server Network — Decent but Not Massive

Mullvad has 885 servers in 39 countries. While this is fewer than many top VPNs, the network provides fair coverage throughout the world. You’ll find most Mullvad servers in North America, Europe, Asia, Australia, and New Zealand, with dozens of city-specific server options. There are even connections in places like Hong Kong and the United Arab Emirates.

When you visit Mullvad VPN’s server page, you can get real-time information on all of the company’s servers. You’ll see the hostname, location, provider, and ownership (either owned or rented) of every server, which tells you everything about the server. You can also filter your search on these factors or even search by VPN protocol. This level of transparency is rare among VPN providers, even the most well-known ones.

Graphic showing Mullvad VPN's server pageMullvad’s server page is truly unique and informative.

To ensure your security, Mullvad doesn’t use any virtual servers. These servers use an IP address of a country that they aren’t actually located in, meaning they run on virtual machines. For example, a virtual server for China might be located in Singapore. These virtual machines are often shared with other providers, which can leave your data open to third-party exposure.

Instead of virtual servers, it uses physical servers that it owns or rents, which are kept in highly secure data centers. Its website states that its rented servers aren’t shared with other providers, which means your data isn’t vulnerable to third-party breaches. Knowing that I can make an informed decision on the servers I use gives me great trust in Mullvad and its level of commitment to running secure servers makes me feel safe.

Another point to mention is that Mullvad doesn’t have any specialized servers. Specialized servers are good if you have a specific use in mind, such as P2P sharing or bypassing firewalls. However, all of its servers are optimized for P2P sharing, and you can find OpenVPN, WireGuard, and Bridge servers on its website. There are more than 300 OpenVPN and WireGuard servers and over 30 Bridge (Double VPN) servers.

When I tested Mullvad’s servers, I generally had positive experiences. Out of all the servers I tested in my speed tests, it took me no longer than 15 seconds to connect to each one. All I had to do was select the server location I wanted in the app. The connections were largely reliable, and I only got some downtime with the servers in Brazil and the UAE, which only lasted for about 10 seconds.

It's worth mentioning that every Mullvad server only has 1 IP address so there is a concern with overcrowding. You might experience slow speeds because all the users connected to that location will be sharing the same IP address on the same server.

Security — Robust and High-Quality

Security Breaches and Independent Audits

Mullvad had one minor security breach in early 2020. It was a privilege escalation attack on versions 2020.3 and older, and it only affected users who may have had a Windows account named build. By the time Mullvad reported the attack, most users were already protected because they’d already upgraded to version 2020.4 or were never in any danger because they didn’t have a Windows account with the necessary and specific name.

Mullvad had one independent audit in June 2020, which was conducted by Cure53. It was performed on the desktop versions of its app (both Windows and Mac) and its apps for Android and iOS.

The full audit is available on Cure53’s website, and it found 7 issues in total. Just 2 of those issues were classed as medium severity, while another 2 were classed as low. The remaining 3 were classed as info, which is lower than low. Nothing was classified as dangerous. By the time Mullvad received the report, 5 of the 7 issues had already been fixed. Since then, the other 2 issues were fixed in version 2020.5.

Cure53 stated that “Mullvad does a great job protecting the end-user from common PII (personally identifiable information) leaks and privacy-related risks." When using Mullvad, I can safely say that I don’t have any concerns about my privacy or online security.

Encryption and Security Protocols

Mullvad uses OpenVPN (both TCP and UDP ports) and WireGuard — two of the most advanced and popular VPN protocols. You can choose which you’d like to use or let Mullvad do it all for you by selecting automatic, which is the default setting. The default protocol is WireGuard for macOS, iOS, Android, and Linux apps. For Windows, it depends on your connection. Here’s a brief explanation of each protocol:

  • OpenVPN — OpenVPN is an open-source protocol that gives you an outstanding balance of speed and security. These features and its easy configuration with different port types contribute to it being the default protocol for a lot of VPNs.
  • WireGuard — A newer protocol that’s becoming popular, WireGuard aims to increase speeds by running from the Linux kernel.
  • Shadowsocks — This protocol is a proxy server that routes small packets of data between the server and user. It’s good at getting around internet restrictions because it’s a proxy and is useful on P2P platforms because of the faster download speeds from smaller data packets.

I use OpenVPN for activities where privacy and security are of more importance, such as using public WiFi. I find WireGuard is best for streaming and gaming because those activities are largely affected by speed. I use the Shadowsocks proxy to speed up download speeds while P2P sharing.

Mullvad uses AES-256 bit encryption, the strongest level of encryption currently available. With this method, it would take several lifetimes for the world’s most powerful supercomputers to break the encryption, meaning that your internet traffic is extremely secure. It also develops its apps in Rust, which is a super-secure programming language. However, it does recommend using the Firefox browser instead of Chrome since it's more secure when it comes to WebRTC leaks.

Leak Tests and Leak Protection

Mullvad has DNS leak protection that’s always enabled. A leak occurs when your DNS request goes through your ISP by accident, usually as a result of misconfiguration. When this happens, you risk exposing your hidden online activity to your ISP, which can be a big problem if you’re torrenting. Therefore, testing for this fault is crucial for privacy and anonymity.

I wanted to see if Mullvad’s DNS leak protection is secure, so I ran a few leak tests on ipleak.net. After connecting to servers in the US, UK, Australia, and Germany, I didn’t detect any leaks. Not only did my DNS requests go through Mullvad’s server, but my real IP address was masked.

Graphic showing IP leaks testMullvad’s IP leak protection works, so your DNS requests are protected.

Mullvad VPN offers protection for IPv6 connections against DNS leaks, which is not commonly provided by most VPNs. This feature is crucial as many IPv6 users often experience DNS leaks when using a VPN. Thus, this protection should offer users a sense of security.

Other Security Features

  • Kill Switch — A kill switch acts as your last line of defense when your VPN connection unexpectedly drops. Mullvad has a built-in kill switch that can never be disabled, but it's only available on its desktop apps. I tested it by trying to load a page when changing servers on my laptop, and it said my connection was cut off.
  • Split Tunneling — Split tunneling allows you to use your VPN connection and local network at the same time. The advantage is that you can use local apps while bypassing geoblocks on your browser. Mullvad only enables split tunneling on its Android and Linux apps, and are currently building a Windows version. When I tried it on my Android smartphone, I could use my local banking app while watching US Netflix through the encrypted VPN tunnel. If you're not using Android or Linux, then you can configure your routes on your OpenVPN or WireGuard protocol to enable split tunneling.
  • Double VPN — Mullvad's Bridge servers are a version of Double VPN or MultiHop. This is when your internet traffic gets redirected through 2 VPN servers instead of just 1 for extra security. It can also help you bypass firewalls on restricted networks. You can easily toggle Bridge on or off in settings. I was impressed that I didn't notice any decrease in speed when I used them — usually, the extra encryption layers reduce your speeds. However, you can't use Bridge servers on mobile devices, which was disappointing.
  • Tor compatibilityYou can configure your OpenVPN connection to use the Tor network through Mullvad. Once the configuration is done, then you'll need to configure your Tor browser to connect to Mullvad using the Shadowsocks proxy. This means that you can only connect to the Tor network through the Tor browser by using Mullvad as the exit node. Luckily, there are instructions available for this.

Privacy — Takes Privacy Seriously

Location — 14 Eyes Alliance Member Sweden

Mullvad is located in Sweden, which is part of the 14 eyes alliance. Intelligence agencies of the countries in the alliance often share intelligence, such as personal data, with each other — giving you a reason to be concerned. However, Swedish laws state that VPN providers aren’t required to keep any logs of their users’ activity, so you should have nothing to fear.

Graphic showing Mullvad no-logs policyMullvad’s logging policy is easy to understand

Ownership — Trustworthy Company in Sweden

Mullvad AB, the parent company of Mullvad, is a branch of Amagicom AB. Both enterprises share the same proprietors, Fredrik Strömberg and Daniel Berntsson, and they've never faced any investigation. All this information is readily available on the Mullvad's website, which, to me, underscores their commitment to openness and reliability.

No-Logs Policy — Fully Upheld and Transparent

Mullvad doesn’t keep any activity logs whatsoever and has fully published its privacy policy on its website. The underlying belief in this policy is that they want you to remain as anonymous as possible, which should also be a fundamental right. The policy states that the only personal data they collect is your payment method, which is in accordance with the General Data Protection Regulation (GDPR).

It also collects some data from its servers: the number of current VPN connections and the amount of bandwidth used. None of this information is personal. In fact, you only need to provide your payment method to create a Mullvad account, which arguably displays its strong commitment to online privacy and anonymity. It also means that Mullvad won’t have anything to hand over if they are ever investigated.

Torrenting — Enabled on All Servers

All of Mullvad’s servers are enabled for P2P sharing. Simply connect to any server, and you’ll be able to download torrents quickly and anonymously. Mullvad doesn’t record any logs and uses AES-256 bit encryption, which prevents your ISP from viewing your torrenting activity or throttling your bandwidth. It also improves torrenting capabilities by using port forwarding.

During my tests, I connected to a US server (US-LAX-006) and downloaded the movie trailer for Fantastic Planets on uTorrent. My download speed averaged 255.1 KB per second, which let me download the 31.8 MB file in 2 minutes and 4 seconds. I then downloaded the same movie trailer on a non-VPN connection, and my download speed averaged 338.0 KB per second.

graphic showing torrenting activity using Mullvad VPNDownloading torrents on Mullvad VPN was a quick and painless experience

Also, note that your torrenting speed largely depends on the number of seeds your torrent has rather than your internet connection speed. Even with this fact, I was very impressed that Mullvad didn’t slow down my torrenting speed significantly. The slight drop in speed is undoubtedly worth the privacy and security that comes with it.

Does Mullvad Work in China? Not Guaranteed

Mullvad claims to work in China, even though its marketing doesn’t mention it. When I emailed their support team I found it hard to get a straight answer, so I can't guarantee that it works. According to the representative, you will need to use a Bridge server, which utilizes the Shadowsocks proxy (an open-source proxy that's commonly used to bypass the Great Firewall). Shadowsocks works by creating a new proxy connection every time it’s used, making it difficult to identify and block.  There aren’t many Bridge servers either, so you might get slow speeds.

Graphic showing Mullvad email about ChinaMullvad says it bypasses censorship in China by using the Shadowsocks, but we can't be sure

I also asked them if Mullvad worked in countries like Iran, Russia, the UAE, and Turkey, and they said that some users had reported success in those places. Keep in mind, you should always be careful using a non-government-approved VPN in China — however, China fights VPN use by blocking the technology, not by chasing people down who use them. If you would rather use a VPN that's guaranteed to work in China, then there are several that do.

Installation & Apps

8.0

Mullvad’s apps are minimalistic and easy to navigate. I never got confused at all when I used them. As soon as you open your app, it will automatically connect you to a server with its auto-connect feature. The server it connects you with is in Sweden, its home nation. This setting can be disabled as well if you wish. It's also possible to change the color of the tray icon to white, which is handy for colorblind users.

Changing servers is straightforward too. All you need to do is click the “select location" button on the home interface, and you’ll be able to select any server from the countries listed. If you click on the arrow on the right-hand side of the country, you can be even more specific with your search. What I like about its home interface is its interactive world map, which takes you to the location of your server.

Graphic showing server locationsSelecting a server on Mullvad is straightforward.

You can access your settings by clicking on the wheel in the top right corner. Under Settings, you have the account, preferences, and advanced tabs. Account settings let you manage your subscription and payment settings, while preferences let you enable/disable notification or choose to launch the app upon starting up, among others.

Under advanced settings, you can choose your protocol and enable/disable bridge mode. All of the advanced settings are set to “automatic," so you don’t need to do anything on your end.

Graphic showing Mullvad settingsMullvad’s interface isn’t complicated at all.

The mobile application closely resembles its desktop counterpart, with the added availability of split tunneling settings. However, it was disappointing to find that no browser extensions were provided.

Simultaneous Device Connections — Up to 5 Different Connections Simultaneously

You can connect up to 5 devices at the same time under one Mullvad account. To test this, I connected my Windows laptop, smartphone, Android tablet, old MacBook Pro, and old iPhone at the same time. As expected, I didn’t experience any lag or slow down whatsoever.

However, it’s possible to connect as many devices as you want by installing Mullvad VPN on your router. Just make sure your router is VPN compatible, like a pfSense, IP Fire, Asus Merlin, or DD-WRT. Router setup guides are also available on Mullvad’s website, making it easy to set up.

Device Compatibility — Highly Compatible With Most Devices

Mullvad works with all major operating systems, such as Windows, macOS, Linux, Android, and iOS. You can also install its app on Chromebook too. To use it on WiFi devices like your smart TV, PlayStation, or Xbox, you need to install Mullvad on a VPN-compatible router. The router setup instructions can be found on Mullvad’s FAQ page under “routers."

The router setup is also required for media players like Apple TV, Roku, and Amazon FireStick. However, you can install its app on Android TV.

Unfortunately, it doesn’t have any browser extensions for Chrome and Firefox. However, you can install it via OpenVPN on Windows. I followed the OpenVPN setup instructions on its website and had it installed on my Windows laptop in 4 minutes. It wasn’t too complicated.

Setup & Installation — Nothing Complicated

I didn't experience any issues when installing the Mullvad app on my devices. After downloading the app from its website, I clicked on the install button to install it. Then, I just had to enter my 16-digit account number to log in. The desktop installation took me under 2 minutes, whereas the mobile installation took under 3.

Quick Guide: How to Install Mullvad in 3 Easy steps

  1. Create a Mullvad account. Go to the Mullvad website and click "Generate Account." Then, choose a payment method.

    Graphic showing Mullvad paymentsMullvad offers the same price for all plans

  2. Download and install the app. Choose your operating system, click the "Download" button and then follow the installation instructions.

    Graphic showing Mullvad appsMullvad has apps for both desktop and mobile

  3. Connect to a server. Use your Mullvad account number to log in and then select your location. Once that's done, then click "Secure My Location."

    Graphic showing Mullvad serverEasily select and connect to any Mullvad server

If you do run into any issues, then its website provides plenty of guides and tutorials.

Pricing

9.5
1 Month Plan
$ 5.53 / month per month
1 year Plan
$ 5.53 / month per month
1 decade Plan
$ 5.53 / month per month

Mullvad has a flat-rate pricing structure, which means that you pay the same amount (5 EUR) per month for every subscription type (monthly, yearly, or by the decade). Compared to other VPNs, its price is in the middle at (in USD) $5.53/month per month — not too cheap but not too expensive. It doesn’t have any sales or discounts, except for a 10% discount when paying by cryptocurrencies. Mullvad’s price hasn’t changed since 2009 either, and its website states that it never intends to change its price.

Mullvad offers a variety of payment options, including credit card, PayPal, Swish, SEPA, Bitcoin, Bitcoin Cash, and Mullvad vouchers. Additionally, they provide the unique option of cash payment by mailing physical bills. It's important to note that only specific currencies are accepted, namely EUR, USD, GBP, SEK, DKK, NOK, CHF, CAD, AUD, and NZD. Furthermore, for monthly subscriptions, payment can only be made using either credit card or PayPal.

This VPN also offers a 30-day money-back guarantee, which lets you try it out before committing. I wanted to test this out, so I canceled my Mullvad subscription after 26 days by emailing their support team. They responded after a few hours and agreed to cancel and return my money, which they said would be refunded in 3 working days. Mullvad fully refunded my money after 3 business days, so they kept true to their word.

Reliability & Support

7.8

Unfortunately, Mullvad doesn’t have a live chat option on their website. This is really frustrating because it’s almost impossible to get an immediate answer to your question. The best way to contact them is by sending them an email to support@mullvad.net, but keep in mind that their head office is located in Sweden and isn’t open 24/7. It’s also possible to contact them through Facebook and Twitter.

I wanted to see how good their customer support team was, so I sent them an email. The customer support representative answered my questions and the response time was 4 hours and 33 minutes. However, I was very disappointed in the way it was written. The answers weren’t detailed at all, and no personal touch was given. It felt like they only wanted to provide the bare minimum response possible.

GraphicThe customer service offered by Mullvad can be improved significantly

When I responded to this email with more questions, the second response took more than 24 hours, which is just unacceptable. Again, the answers were abrupt, vague, and unengaging. If you want to be private when sending them emails, then you can use a PGP-encrypted email instead.

Another way to seek answers is to use their FAQ page, which they call the help center. All the key topics are listed on the left-hand side for you to browse through. You can also search for your question or keyword by using the search bar, which provides answers quickly. It even brings up blog posts that are related to your search query.

Overall, I expected much better reliability and support from Mullvad. There’s only one way to communicate with them, and when you do, it isn’t overly friendly or responsive. While their help center is easy to navigate and provides detailed answers, nothing beats getting live support from a real person. I've experienced much better customer support from other top VPNs, for sure.

Compare Mullvad VPN With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.5
Our Score: 9.4

The Bottom Line

Mullvad’s security and privacy features are on par with more premium VPNs. Since it doesn’t collect any details about its customers, it'll have nothing to hand over if the VPN is subpoenaed by a government or agency. Its price is reasonable too, and its speeds are fast enough for streaming and gaming.

However, its biggest shortcoming is its inability to bypass geoblocks. Other than Netflix and HBO Max, it gets detected by other streaming sites, which I found to be frustrating. If streaming is a big deal for you, then I’d recommend one of the more premium VPNs.

Mullvad is consistently improving its offerings, signaling the possibility that it could unblock more streaming platforms in the future. Previously, it struggled to bypass Netflix's restrictions, highlighting the notable advancements it has since achieved.

  • 885 servers in 39 countries
  • Costs $5.53/month
  • 30-day money-back guarantee
  • 5 simultaneous device connections
  • No logs policy

FAQs on Mullvad

Can Mullvad unblock Netflix?

Yes, Mullvad can unblock Netflix from anywhere. When I tested 5 of its servers in the US, I watched my favorite shows in under 1 minute every time. I enjoyed HD quality, and the stream never lagged. It’s also possible to unblock Netflix libraries in other countries as well by connecting to other servers.

How much does Mullvad cost, and is there a free version?

Mullvad costs $5.53/monthper month, and there is no free version. However, it offers a 30-day money-back guarantee, which lets you try it without risk. The monthly price for Mullvad is the same for all subscription types because it uses a flat-rate pricing system, and the price has stayed the same since its inception in 2009.

Is Mullvad safe to use?

Yes, Mullvad is considered to be a safe and secure VPN. Its most recent audit in 2020 showed no critical vulnerabilities as well as an adherence to its no-logs policy. Mullvad strongly believes in user anonymity and privacy, which is evident in the signup process. You don’t need to provide any details aside from your payment method.

It also has world-class security features, such as AES 256-bit encryption and a built-in kill switch that can’t be disabled.

How many devices can I use on Mullvad?

You can use up to 5 devices simultaneously under one Mullvad subscription. This can be your laptop, tablet, or smartphone. However, you can use Mullvad on any number of devices at home by installing it on your router. Your router will only count as one connection, so the number of devices is unlimited.

Which devices can I install Mullvad on?

Mullvad can be installed on macOS, Windows, iOS, Android, and Linux devices. Its mobile and desktop app for these devices can be downloaded from its website. They are both largely the same, except that the mobile app has the split tunneling feature. It’s also worth mentioning that Mullvad doesn’t have any browser extensions, which is slightly frustrating.

Who owns Mullvad?

Mullvad is owned by Mullvad AB, which is a subsidiary of Amigacon AB. It’s a Swedish company that is fully dedicated to Mullvad and has a good reputation. When Cure53 conducted an independent audit on Mullvad in 2020, nothing dangerous was found in its practices.

The only vulnerabilities were either low or medium and were immediately fixed upon receiving the audit.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 5
VPN Plans: mullvadvpn.com
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Mullvad VPN User Reviews (User reviews are not verified)
8.2
Based on 64 reviews in 8 languages

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All Speed Streaming Security Сustomer service
Anonymous
Anonymous
10/10
Happy with it

Contrary to what this article states, some servers do work with Amazon Video, you might have to cycle through a few to find one but there are ones that work. Secondly, I've had more success with Mullvad in China using the WG servers than other VPNs. I currently have this setup running on a GL-inet router and it's working great.

Amon
Amon
2/10
Mullvad-vpn is no longer so secure and private...

Mullvad-vpn is no longer so secure and private... There are new rules that make this vpn a bit not recommended Sweden is tightening with anti-privacy rules... mullvad.net/pt/help/swedish-covert-surveillance-data-act/

      Anonymous
      Anonymous
      10/10
      This is the best !

      This is definitely the best VPN I have ever used ! First, there is no password for this service account. Second, the kill switch cannot be turned off. This is great news for error-prone users ! Third, payment for services can be made in bitcoin or monero. This helps improve anonymity. Fourth, and this is guaranteed by other services, is that it is open source and no-log. The service is operated in Sweden and can be trusted with respect to privacy. The disadvantages are higher fees and fewer servers than other companies. However, compared to the above four advantages, this is not a major issue. I would recommend this level of service to my family and close friends. fantastic !!!!!

      About the Author

      Ren Sayer is a former writer for vpnMentor. Ren conducted research and performed VPN tests, specializing in creating in-depth guides to help readers make the most of their VPN’s features and capabilities.

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